User Manuals: Far south networks Com.X Gateway IP PBX

Manuals and User Guides for Far south networks Com.X Gateway IP PBX. We have 1 Far south networks Com.X Gateway IP PBX manual available for free PDF download: Administrator's Manual

Far south networks Com.X Administrator's Manual

Far south networks Com.X Administrator's Manual (211 pages)

IP PBX / Gateway

Brand: Far south networks | Category: Gateway | Size: 3 MB

Table of Contents

Administrator Guide
1
Document History
2
Table of Contents
3
1 Introduction

18
- Overview
  18
2 Managing the Unit

19
- Accessing the Unit
  19
  - Factory Network Configuration
    19
  - Authentication
    19
  - Remote Web Login
    19
- Table 1: Default Network Interface Configuration
  
  19
- GUI Layout
  20
- Wanderweb Activation
  20
- Applying and Reverting a Configuration
  21
- Configuration Status
  21
- Changing the Default Administrator's Password
  22
- Rebooting and Shutting down
  23
- System Maintenance
  23
  - Backup and Restore
    23
    
    Backup Contents
    24
    
    Cdr
    24
    
    Configuration, Recordings
    24
    
    Excluded from Backup
    24
    
    Factory Default Configurations
    24
    
    Immediate Backup
    24
    
    Scheduled Backup
    24
    
    Voicemail
    24
    
    Managing Existing Backup Archives
    25
    
    Restoring an Archive Onto a Replacement System
    26
    
    Restoring an Archive Onto the same System
    26
  - Licensing
    28
    
    Adding a License
    28
  - Unlicensed Functionality
    30
  - Vibe Licensing
    30
  - Updating the Software
    30
    
    Updating the PBX Software
    30
    
    Check for Updates
    31
    
    Managing Packages from the GUI
    31
    
    Updating Packages
    31
    
    Download Updates
    32
    
    Install/Upgrade
    32
  - Upgrading a 1.3 System to 1.4
    32
3 Commissioning the Unit

33
- Global Settings
  33
- Network Configuration
  36
  - Connections
    36
- Table 2: Global Settings
  
  36
- Ethernet Interface Configuration
  38
- Configuration of Pppoe Interfaces
  42
- Interface Configuration
  43
  - Frame Relay PVC Configuration
    45
- Creating Virtual Ports for VLAN and PVC
  47
  - Vlan
    47
  - VPN Interface
    50
    
    VPN Server
    51
    
    Generating Certificates for Clients
    52
    
    Routes
    52
    
    Revoking Client Certificates
    53
    
    VPN Client
    53
- Adding IP Routes to Interfaces
  55
  - Removing IP Routes from an Interface
    55
- Firewall Configuration
  56
  - Zones
    56
  - Policies
    57
    
    Applying Default Policies
    58
    
    Editing Policies
    59
    
    Managing Policies
    59
    
    Creating a New Policy
    60
  - Rules
    61
    
    Port Forward
    61
    
    Inbound Redirect
    63
    
    Inbound Access
    64
    
    Ping
    65
    
    Blacklist
    66
  - Advanced
    66
  - Failed Rules
    66
  - Network Quality of Service
    67
    
    Loading Network Qos Defaults
    67
    
    Editing Classification and Priority
    68
- Hardware Device Configuration
  68
  - Configured Devices
    69
  - Detecting and Scanning for Devices
    69
  - Adding Detected Devices
    69
  - Manually Adding Devices
    70
  - Configuring Devices
    70
    
    Configuring Comma Devices
    70
    
    Configuring Generic Devices
    72
- Managed Sip Phone Provisioning
  73
- Configuring Comma Device Ports
  87
  - Configuring Analogue Trunk (FXO) Ports
    87
  - Configuring Analogue Extension (FXS) Ports
    89
  - Configuring BRI Ports
    89
  - Configuring PRI
    90
  - Removing Devices
    91
  - Echo Cancellation
    91
  - Earthing the Com.X
    93
  - Configuring Devices for Fax / Modem Support
    93
    
    Echo Cancellation
    93
    
    Telco Issues
    94
    
    Timing
    94
    
    Additional Configuration for Faxing over PRI
    95
    
    Fax over IP
    95
    
    Voice Band Data (ITU-T V.152)
    95
- Extension Configuration
  96
  - Extensions and Extension Ports
    96
  - Listing Existing Extensions and Ports
    96
  - Adding Extensions
    96
    
    Adding Extensions from Ports
    97
    
    Adding Generic SIP Extensions
    97
    
    Adding Unassigned Extensions
    97
  - Configuring Extensions
    98
    
    Basic Configuration
    98
    
    Advanced Configuration
    99
    
    Campon Callback
    101
    
    Configuring Follow-Me / Divert
    101
  - Logging into Phones with an Extension (Hot-Desking)
    103
  - Configuring SIP Extensions
    104
  - Remote SIP Extensions
    104
  - Assigning Extensions
    104
  - Unassigning Extensions
    104
  - Configuring Multiple Extensions
    105
  - Configuring Multiple Sip Extensions from a Spread Sheet
    105
  - Deleting Extensions
    105
- Trunk Groups and Voip Providers
  105
  - Listing Existing Trunk Groups and VOIP Providers
    105
  - Analogue Trunk Groups
    105
    
    Adding Trunk Groups
    105
    
    Editing Trunk Groups
    106
    
    Adding Trunks to a Group
    107
    
    Removing a Trunk Group
    107
    
    Removing Trunks from a Group
    107
    
    Viewing Group Members
    108
  - SIP Trunks
    108
    
    Adding a SIP Trunk
    108
    
    SIP Call Setup
    108
    
    Sip Trunk Configuration
    108
    
    Editing a SIP Trunk
    113
    
    Removing a SIP Trunk
    113
  - Inter-Asterisk Exchange (IAX) Trunks
    113
    
    Adding an IAX Trunk
    113
    
    Editing an IAX Trunk
    115
    
    Removing a SIP Trunk
    115
- Budget Trunks
  115
  - Configuring Budget Trunks
    115
  - Budget Trunk Behaviour
    117
- Outbound Route Configuration
  117
  - Viewing Configures Outbound Routes
    117
  - Adding Outbound Routes
    117
  - Configuring Outbound Routes
    118
  - Dial Patterns
    118
    
    Adding Dial Patterns to an Outbound Route
    118
    
    Dial Pattern Syntax
    118
  - Adding Trunks to an Outbound Route
    119
  - Removing Trunks from a Route
    119
  - Deleting Outbound Routes
    119
  - Outbound Route Priority
    119
- Inbound Route Configuration
  119
  - Viewing Existing Inbound Routes
    120
  - Adding a New Inbound Route
    120
  - Configuring Inbound Routes
    121
  - Configuring Call Destinations
    122
    
    Conferences
    122
    
    Day/Night
    122
    
    Extensions
    122
    
    Ivr
    122
    
    Ring Groups
    122
    
    Termination
    122
    
    Voicemail
    122
    
    Phonebook
    123
  - Deleting an Inbound Route
    123
- Flexpath Configuration
  123
  - Flexpath Fundamentals
    123
  - Flexpath Route Types
    124
    
    Include
    124
    
    Match
    124
    
    Start
    125
  - Flexpath Destinations
    125
  - Viewing Existing Flexpaths
    125
  - Adding Flexpaths
    125
  - Deleting Flexpaths
    126
  - Adding Routes to a Flexpath
    126
  - Changing Route Priority in a Flexpath
    127
  - Editing Routes in a Flexpath
    127
  - Deleting Routes from a Flexpath
    127
  - Flexpath Use Cases
    127
    
    Class of Service
    127
    
    Partitioning / Multi-Tenant
    128
    
    Simple Partitioned DID Routing
    130
    
    Trunk to Trunk Gateway
    130
    
    Legacy PBX Feature Set Extension
    131
    
    Legacy PBX Remote Extension Gateway
    131
    
    Immediate Dialing
    132
    
    Transformations
    132
    
    Assigning Dids to BRI Ports
    133
    
    Load-Balancing Calls
    133
    
    FXO Trunk Pick-Up to Test for Trunk Service
    134
- Call Recording
  134
  - Configuring Individual Extensions
    135
  - Recording All Calls
    135
  - On-Demand Recording
    136
  - Call Recording Conditions
    136
  - Gateway Recording
    136
    
    Gateway Recording Encryption
    137
    
    Gateway Recording in A-Law
    137
  - Viewing Call Recordings
    137
- Powering the Com .Xvia an Uninterrupted Power Supply
  138
  - Supported UPS Devices
    138
- Securing the System
  138
  - General
    139
  - Network
    139
  - Voip
    139
  - Pbx
    139
- Call Behavior on no Answer / Busy
  140
  - Unattended Transfer
    140
  - Attended Transfer
    140
  - Call Parking
    140
  - Ring-Back
    140
    
    Disabling Ringback Functionality
    143
4 Advanced Configuration

144
- Announcements
  144
- Callback
  144
- Conferences
  146
- Day / Night Control
  147
- Feature Codes
  148
- General Settings
  150
  - Dial Command Options
    150
- Ivr
  155
- Music on Hold
  158
  - Configuring Streaming Music
    158
  - Playback Configuration
    158
  - Adding a Music Category
    159
  - Adding a Streaming Category
    159
- Outbound Routes
  160
- Paging
  161
- Intercom
  162
- Parking Lot
  163
- Phonebook
  163
- Pin Sets
  164
- Queues
  165
- Ring Groups
  168
- System Recordings
  170
- Time Conditions
  171
- Time Groups
  172
- Voicemail Blasting
  173
- Disa
  173
- Listening in on Calls / Spy Feature
  174
5 Monitoring the System

175
- Gui Status Page
  175
  - Status Display
    175
  - Services Menu
    175
- Detailed Logging
  175
- Call Detail Records (Cdr)
  176
  - Reviewing Call Detail Records
    176
  - Enabling Logging to CSV
    177
  - Accessing the CDR Database
    177
- Monitoring of Remaining Capacity on the Unit
  177
- Retrieving Monitoring Information
  178
  - Monitoring Functions
    178
6 Advanced Administration

182
- Console Access
  182
  - Authentication
    182
  - Accessing the Unit
    182
    
    Secure Shell Access
    182
    
    Serial Access
    182
    
    Changing the Shell Login Password
    183
    
    Editing System Files
    183
- Rebooting the System
  183
- Configuring Email Services
  183
  - Configuring Voicemail to Email
    183
  - Configuring Sendmail for Mail Relay
    184
  - Sending a Test Email
    185
  - Monitoring Outgoing Email
    185
- Asterisk Pbx Software Management
  185
  - Accessing the Asterisk PBX Console
    185
  - Stopping and Restarting the Asterisk PBX Software
    186
    
    Notify When no Calls
    186
    
    Restarting Asterisk
    186
    
    Starting Asterisk
    186
    
    Stopping Asterisk
    186
- Freepbx Access
  186
- Manually Backing up and Restoring the Configuration
  187
- Setting the System's Date, Time and Timezone
  187
- Video Call Support (H.263 and H.263+)
  188
- Recovering / Resetting the Com .Xcomma User Password
  188
- Adding Static Routes to the Network
  188
- Booting the Com .Xin Recovery Mode
  189
  - Booting in Recovery Mode
    189
- Third Party Modules
  189
- Telephone Management Systems (Tms)
  189
  - Man 3000
    189
    
    Installing man 3000 Support
    189
    
    CDR Format
    193
    
    Defining Outbound Line Numbers
    195
    
    Logging Records from a Specific Date
    195
  - Asterisk TMS Systems
    196
  - P$X (Pbillx) Hotel Management System
    196
- Setting up a Streaming Music Server
  197
- Microsoft Outlook Integration
  198
  - Outcall
    198
  - Asttapi
    200
- Fail2Ban Integration
  202
  - Configuration
    202
- Ibe
  202
- Flash Operator Panel
  203
  - Flash Operator Panel Demo Version
    203
  - FOP2 Access
    203
  - Setting the Operator Extension
    203
  - Limiting Flash Operator Panel Access to Operator Only
    203
  - Accessing Flash Operator Panel
    204
  - Using FOP2
    205
  - Generating Internal Phone Calls
    205
  - Answering Calls
    206
  - Transferring Calls
    206
  - Listening to Calls
    207
    
    Listen
    207
    
    Listen and Whisper
    207
- Nagios
  207
  - Hosts
    208
  - Accessing Nagios
    208
  - Services
    208
  - Disabling Active Nagios Checks on a Service or Port
    209
  - Customised Monitoring and Reporting
    210
7 Troubleshooting

211

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