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EXTREME SWITCHING 3500 Series Manuals
Manuals and User Guides for EXTREME SWITCHING 3500 Series. We have
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EXTREME SWITCHING 3500 Series manual available for free PDF download: Troubleshooting Manual
EXTREME SWITCHING 3500 Series Troubleshooting Manual (102 pages)
Ethernet Routing Switch
Brand:
EXTREME SWITCHING
| Category:
Switch
| Size: 2 MB
Table of Contents
Table of Contents
5
Chapter 1: Preface
8
Purpose
8
Training
8
Providing Feedback to Us
8
Getting Help
8
Extreme Networks Documentation
9
Subscribing to Service Notifications
10
Chapter 2: New in this Document
11
Chapter 3: Troubleshooting Tools
12
Chapter 4: Troubleshooting Planning
13
Chapter 5: Troubleshooting Fundamentals
15
Port Mirroring
15
Port Mirroring Limitations
15
Many to One Port Mirroring
16
Port Mirroring Commands
16
Port Statistics
16
System Logs
17
Remote Logging
17
Software Exception Log
17
Show Environmental
17
ASCII Configurator Generator
18
CPU and Memory Utilization
18
SNMP Trap Enhancements
18
SNMP Trap List Web Page in EDM
19
Remote Monitoring (RMON) (RFC1757) Per Port Statistics, History, Alarms, and Events
19
Chapter 6: Troubleshooting Fabric Attach
20
Verifying FA Settings
20
Verifying FA Message Authentication Status
20
Verifying FA Per-Port Settings
21
Verifying Discovered FA Elements
21
Chapter 7: General Diagnostic Tools
23
CLI Command Modes
23
Chapter 8: Initial Troubleshooting
25
Gather Information
25
Chapter 9: Emergency Recovery Trees
27
Emergency Recovery Trees
27
Corruption of Flash
28
Incorrect Port VLAN Identifier (PVID)
29
Uplink Ports Not Tagged to VLAN
31
Snmp
32
SNMP Recovery Tree
33
Stack
35
Stack Recovery Tree
36
Dynamic Host Configuration Protocol (DHCP) Relay
41
DHCP Recovery Tree
41
Agent Recovery
42
AAUR: Configuration for the Units in the Stack Is Not Saved on the Base Unit
43
Configuration for the Units in the Stack Is Not Saved on the Base Unit Recovery Tree
43
AAUR: both Units Display Yes for Ready for Replacement
45
Both Units Display Yes for Ready for Replacement Recovery Tree
45
Daur
47
Diagnostic Image Transfer Does Not Start Recovery Tree
47
Stack Forced Mode
49
You Cannot Access a Switch at the Stack IP Address Using Ping, Telnet, SSH, Web, or EDM Recovery Tree
49
Stack Health Check: Cascade up and Cascade down Columns Display LINK down or MISSING
50
Cascade up and Cascade down Columns Display LINK down or MISSING Recovery Tree
51
Stack Health Check: Cascade up and Cascade down Columns Display up with ERRORS
53
Cascade up and Cascade down Columns Display up with ERRORS Recovery Tree
53
Locating the Switch Console Ports
55
Using the Diagnostics Menu
55
Example Checking PVID of Ports
56
Example VLAN Interface VLAN Ids
57
Tagging Options
58
Chapter 10: Troubleshooting Hardware
59
Check Power
61
Check Port
62
Check Fiber Port
64
Replace Unit
66
Chapter 11: Troubleshooting ADAC
68
IP Phone Is Not Detected
69
Correct Filtering
69
Reload ADAC MAC in Range Table
70
Reduce LLDP Devices
71
Auto Configuration Is Not Applied
72
Correct Auto Configuration
73
Chapter 12: Troubleshooting Authentication
75
Troubleshooting Fail Open VLAN Continuity Mode
76
Limitations
76
EAP Client Authentication
76
Restore RADIUS Connection
77
Enable EAP on the PC
79
Apply the Method
80
Enable EAP Globally
80
EAP Multihost Repeated Re-Authentication Issue
82
Match EAP-MAC-MAX to EAP Users
82
Set EAPOL Request Packet
83
EAP RADIUS VLAN Is Not Being Applied
84
Configure VLAN at RADIUS
85
Configure Switch
87
Configured MAC Is Not Authenticating
88
Configure the Switch
89
Non-EAP RADIUS MAC Not Authenticating
92
Configure Switch
93
RADIUS Server Configuration Error
95
Non-EAP MHSA MAC Is Not Authenticating
96
Configure Switch
97
EAP-Non-EAP Unexpected Port Shutdown
99
Configure Switch
100
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