Canon imageCLASS MF4700 Series Manuals

Manuals and User Guides for Canon imageCLASS MF4700 Series. We have 1 Canon imageCLASS MF4700 Series manual available for free PDF download: Service Manual

Canon imageCLASS MF4700 Series Service Manual

Canon imageCLASS MF4700 Series Service Manual (52 pages)

Brand: Canon | Category: Printer | Size: 1.25 MB

Table of Contents

Table of Contents
4
Product Overview
6
Product Configuration and Box Contents
8
Configuration
8
Box Contents
9
Service Authorization
10
Educational Training
10
Training Program Overview
10
Who Should Complete
10
Prerequisites
10
Course Format
11
Course Equipment
11
Servicing Notes
12
Power and Plug Requirements
12
Installation Space Requirements
12
Estimated Installation Time
16
Notes on the Wireless LAN
16
Service Support Tools
17
Cleaning
18
Consumables
19
Consumable Parts
19
Periodic Replacement Parts
19
Firmware Upgrade
20
Computer Requirements for Downloading Firmware
20
End-User Customer Service Offerings
21
Monthly Copy/Print Volume
21
Limited Warranty Support
21
Technical Support for the End-User
22
Carry-In Service
22
Exchange Service
23
Internet Support
24
Post-Warranty Support
25
Carepak Extended Service Plans
25
Time and Material Service
27
Authorized Servicer Program
28
Authorized Servicer Customer Registration System
28
ASCR Registration Process
29
Replacement Inventory
29
Optional On-Site Service
29
Authorized Servicer Support Offerings
30
Authorized Servicer Support
30
Internet Support
30
Canon Usa's E-Support Center Web Site
30
Canon Usa's ISG Central Web Site
32
Call Escalation Procedure
34
Warranty Procedures
35
E-Tag
35
Online Limited Warranty Credit Inquiry
37
Warranty Reimbursement Program
39
Dispatch by CITS
39
Warranty Marketing Program
40
Parts Support
41
Parts and Service Material Orders
41
Canon Network Access
41
Parts Order Desk
42
Parts Order Entry
43
Regular Orders
43
Rush Orders
43
Parts Information/Parts Price List Download
43
Parts Discontinuation Schedule Information
43
Order/Invoice Inquiry
44
Parts Return Process
44
Appendix
45
Specifications
45
Warranty
50
Imageclass Series Exchange/Carry-In Product Limited Warranty
50
Canon Toner Cartridge Limited Warranty
51
List of Tables
52
List of Figures
52

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