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WHOZZ CALLING 2
CallerID WHOZZ CALLING 2 Manuals
Manuals and User Guides for CallerID WHOZZ CALLING 2. We have
1
CallerID WHOZZ CALLING 2 manual available for free PDF download: User Interface Manual & Programmer's Reference
CallerID WHOZZ CALLING 2 User Interface Manual & Programmer's Reference (56 pages)
Caller ID & Call Monitoring Unit
Brand:
CallerID
| Category:
Caller ID Box
| Size: 0 MB
Table of Contents
Table of Contents
3
Introduction
6
Fig. 1 Front and Back Views of 2 Line Model
8
Requirements and Compatibility
9
Computer Requirements
9
Phone Line Compatibility
9
Section I: Users Operating with Software Applications
11
Establish Communication between Your Software and the Hardware
11
Connect the Telephone Lines to the Unit
11
Section II: Monitoring the Unit with a Communications Program and
12
Programmers Information
12
Establish Communication with the Hardware
12
Setup Toggles, Operating Commands, and Output Format
13
Setup Toggles
14
Operating Commands
15
Memory Commands
15
Set Time Clock Command
15
Detail Mode Output
16
Data Format
16
In-Depth Discussion of Toggles, Commands, and Format
17
Setup Toggle Discussion
17
Operating Commands Discussion
18
Set Time Clock Command Discussion
19
Detail Mode Output Discussion
20
Data Format Discussion
21
Inbound Calls
21
Fig. 2 - Real Time Data Format - Inbound Calls
22
Outbound Calls
23
Fig. 3 - Real Time Data Format - Outbound Calls
24
Memory Discussion
26
Data Format from Memory
27
Fig. 4 - Data Format from Memory - Inbound and Outbound Calls
28
Applications
29
Pop up Screens Using Caller ID
29
Typical Applications
29
Capturing Caller ID Data and Menu Selections in IVR Systems
30
Simple Call Accounting for Inbound and Outbound Calls
30
Automatic Search for Unit
31
General Application Notes
31
Sending Setup Toggles to Unit
31
Working with the Call Memory
32
Section III: Telephone Connections
33
4-Wire (RJ14) Phone Cord Connections
33
Series or Parallel Connection
33
Fig. 5A - Connection Using a 2 Line Modular Cord
34
Fig. 5B - Connection Using 2 Separate Modular Cords
34
Commercial Installations
35
Fig. 6 Series Connection for Commercial Installs
36
Fig. 7 Parallel Connection for Commercial Installs
37
Section IV: Troubleshooting
38
Computer Communication Problems
38
Loopback Test for a Serial Port Connection in Windows 3.X
39
Loopback Test for a Serial Port Connection in Windows 95 Later
40
Loopback Test Successful
41
Capturing Data in a Terminal Program to a Text File
41
Telephone Line Problems
42
Section V: Supplemental Information
45
Specifications
45
FCC Information
45
Manufacture's Information
46
Warranty Information
46
Appendix A Voltage Vs. Current Detection of on and off Hook
47
Voltage Detection Circuitry and Telephone Lines
47
Reconfiguring Unit to Current Detection of on and off Hook
48
Appendix B: Explanation of Start up Sequence and Front Panel Lights
50
Voltage Detection Mode
50
Current Detection Mode
50
Fig. 8 - Reconfiguring Unit to Current Detection Mode
50
Appendix C: Communication Ports and Interrupts
51
Appendix Drs232 Pin Outs
53
Pin Connections
53
Appendix E International Caller ID Formats and Internal Jumper Settings
54
Fig. 9 - Configuring Unit for Different Caller ID Signaling Formats
55
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