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XXL 2.0
User Manual

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Summary of Contents for Nexus XXL 2.0

  • Page 1 XXL 2.0 User Manual...
  • Page 2: Table Of Contents

    Contents Announcements......................... 01 Chapter 1. Getting ready......................03 1.1 Checking box contents......................03 1.2 Appearance of the printer and key functions..............04 1.3 Installation........................... 06 ........................06 1.3.1 Ribbon Installing ..................07 1.3.2 Printer Connecting (Power & USB) .......................... 08 1.3.3 Card Placing Chapter 2.
  • Page 3: Announcements

    All the information contained in this document is subject to changed without prior notice. neXus cannot be held liable for any errors that may be found in this manual, or for any loss or damage arising accidentally or as a result of dissemination or use of this manual.
  • Page 4 We thank you for choosing the XXL 2.0 card printer, the beginning of our long term successful association with you together. With the XXL 2.0 card printer, you will be able to enjoy easy operating, high quality XXL plastic cards printing conveniently for personalized credentials and badges from various level of thickness and color style.
  • Page 5: Chapter 1. Getting Ready

    User Manual 1.1 Checking box contents The XXL 2.0 card printer is supplied with several accessories and please do take time to check it closely. The accessories contents list may vary depending from your region/location. If any of below item is missing, please contact your nearest customer support facility of your local card printer distributor.
  • Page 6: Appearance Of The Printer And Key Functions

    XXL 2.0 User Manual 1.2 Appearance of the printer and key functions Manual releasing card jam screw socket (flathead screwdriver) Spec. label Top cover opening button Card input hopper (50 cards) Card output hopper (50 cards) ON / OFF hard power...
  • Page 7 XXL 2.0 User Manual Thermal print head Ribbon spool fitting position (color coded) Ribbon ID key socket Card thickness adjustor Dust arrester socket...
  • Page 8: Installation

    1.3 Installation 1.3.1 Ribbon Installing Using the original XXL 2.0 Card Printer Ribbon consumables will optimize your printer’s performance and avoid causing damages to it. Use of non neXus original consumables will void the manufacturer’s warranty policy for the printer.
  • Page 9: Printer Connecting (Power & Usb)

    XXL 2.0 User Manual 1.3.2 Printer Connecting (Power & USB) Power a. Connect power cable to power adaptor, then plug the power connector to printer’s power socket. b. Plug the power plug to an earthed power socket. Please make sure the power plug is connected into a properly protected and earthed electrical source.
  • Page 10: Card Placing

    XXL 2.0 User Manual 1.3.3 Card Placing Loading (Automatic) For optimum printing quality, please ensure all cards are XXL standard. Please do not touch the printable surface and not to use any dusty, damaged, folded or embossed cards in your printer.
  • Page 11 XXL 2.0 User Manual Collecting When the printing and/or encoding cycle is completed, the printed and/or encoded card will be returned into output hopper which is designed with a capacity of 50 x 0.8mm cards. Adjusting The printer has a manual adjustable card thickness mechanism which can be located inside the printer unit when the top cover is open.
  • Page 12: Chapter 2. Start Printing

    A CD is bundled with the printer which contains the printer driver for MS Windows-base PC. If the CD guide is missing, please contact neXus or your local neXus card printer distributor. To begin install a print driver, please insert the CD into your computer and select the printer driver menu.
  • Page 13: Print Settings

    Card thickness Others Please pay attention to the settings in printer driver and contact your local XXL 2.0 distributor or dealer for any advice and assistance needed before attempting any changes. Those settings of driver can be accessed from the following instructions: From the Start button (located bottom-left on the Windows task bar), select “Printers and Faxes”...
  • Page 14: Printing Positions

    XXL 2.0 User Manual 2.3 Printing positions There are three selectable printing positions on the card. You can select the printing positions by pressing the button inside the printer near the card inlet next to an LED with a suitable tool as shown.
  • Page 15: Double Print Procedure

    XXL 2.0 User Manual 2.4 Double print procedure Turning the card manually and printing the card for a second time, a double print can be achieved. Before printing the second side, make sure to define a smaller printing area for the overlay in the driver for this side.
  • Page 16: Chapter 3. Printer Maintenance

    The XXL 2.0 card printer accepts no any other liability what so ever where it has been any single failure to perform required servicing and maintenance job duties on the printer. It is common to know that the print head is an extremely sensitive as well as a wearing and tearing component.
  • Page 17: Routine / Regular Printer Cleaning

    XXL 2.0 User Manual 3.2 Routine / Regular printer cleaning Proactive reminder of cleaning is given by the driver, and it is required to go with the instruction, or else the warranty on TPH may be invalid. Item Description Cleaning required after...
  • Page 18: Using Cleaning Card

    User Manual 3.2.1 Using cleaning card Each pack/box of XXL 2.0 printer original consumables should contain one single piece of cleaning card. a. Remove any remaining cards from input card feeder. b. Remove pilled protection film from the cleaning card and then place it in the middle of the card input hopper.
  • Page 19: Using Dust Arrester

    3.2.2 Using dust arrester Each pack/box of XXL 2.0 printer original consumables should contain a set of dust arrester (with cleaning roller). If first to use... a. Take the dust arrester with cleaning roller from the accessory box of printer carton.
  • Page 20: Cleaning Tph (Thermal Print Head)

    XXL 2.0 User Manual 3.2.3 Cleaning TPH (Thermal Print Head) Please unplug the power cable from printer before start doing TPH cleaning process. Try not to make any direct physical contact to TPH with any metal/sharp objects or your fingers.
  • Page 21: Chapter 4. Help Diagnosis

    User Manual 4.1 Warnings / Error messages and diagnosis The XXL 2.0 card printer is designed to get user involvement down to a minimum level. It is advised to gain some familiarity with basic warning messages knowledge during the operation.
  • Page 22: Control Panel Warning Messages

    XXL 2.0 User Manual 4.1.2 Control panel warning messages Messages Displayed Description Solutions Cover Open Top cover door is opened Close the top cover door. IC Chip Missing Ribbon IC chip is not inserted Install ribbon IC chip into printer’s IC chip socket.
  • Page 23: Identify Installed Driver Software Version

    You can easily indentify your driver version by accessing from your printer properties menu. It is essential to keep your printer driver to be the latest version which always published from neXus or local partner. Checking your driver version can be accessed from the following instructions:...
  • Page 24: Troubleshooting

    XXL 2.0 User Manual 4.3 Troubleshooting 4.3.1 Printing problems Check the printer driver to see if it is truly, well installed Check the printer power supply and USB cable Nothing in action Check the ribbon and card Print a demo chart...
  • Page 25: Releasing From Card Jams

    XXL 2.0 User Manual 4.3.2 Releasing from card jams Please remove the jammed card by the following instruction displayed on LCM control panel of the printer before continuing the printing job. Do not open the printer cover. Twist clockwise Turn the screw on the backside of the printer clockwise until the card comes out.
  • Page 26: Technical Support

    User Manual 4.4 Technical support If you have come across any difficulties in configuring and/or operating your XXL 2.0 card printer, please read this manual carefully. If you are unable to manage solving your problems, you can obtain further information or help from your local authorized distributor or reseller.
  • Page 27: Technical Specifications

    Technical Specifications XXL 2.0 User Manual Color printing module 300dpi print head USB connection General Technical Features Ethernet TCP/IP connection as an optional module (Availability to be updated) 32MB RAM / 1MB Flash 50 cards output hopper (0.8mm/30mil) 4 buttons and 2 LED control panel...

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