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Do you have a question about the P90D23AL-G1-FR04 and is the answer not in the manual?

Questions and answers

Joan
May 17, 2025

Our microwave has power - the light comes on when the door is open and the Clock light shows on the keypad - but nothing happens when you push any of the buttons on the control panel. Is there something I'm missing?

1 comments:
Mr. Anderson
May 23, 2025

If the control panel buttons on an Advent P90D23AL-G1-FR04 microwave are unresponsive despite the power being on, possible issues include:

1. Control Lock Activated: Many microwaves have a child lock or control lock feature that disables the keypad. Check the user manual for how to disable it, usually by holding a specific button for a few seconds.

2. Faulty Control Panel or Touchpad: The touchpad may be damaged or worn out, preventing button inputs from registering. This would require testing or replacement of the touchpad or control panel.

3. Defective Control Board: If the main control board is malfunctioning, it may not process input from the buttons even if power is present. This would likely require professional repair or replacement of the control board.

4. Loose or Damaged Ribbon Cable: The cable connecting the touchpad to the control board may be loose or damaged. Re-seating or replacing the cable might resolve the issue.

5. Moisture or Dirt Under the Keypad: Moisture or debris can interfere with the contacts under the keypad. Cleaning or drying the area may help if this is the cause.

6. Electrical Surge or Software Glitch: A power surge or software error may cause the control panel to become unresponsive. Try unplugging the microwave for a few minutes and then plugging it back in to reset it.

If these steps do not resolve the issue, professional diagnosis may be necessary.

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