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WELLTECH WellGate 5200 User Manual

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Welltech Computer Co., Ltd.
WellGate 5200 User Guide - V3
- 1 -

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Summary of Contents for WELLTECH WellGate 5200

  • Page 1 Welltech Computer Co., Ltd. WellGate 5200 User Guide - V3 - 1 -...

  • Page 2: Table Of Contents

    Apply Change ......................45 Chapter 6 Advance Configuration Reference ............46 Configuration ......................46 System Configuration...................46 Interface Configuration ..................47 T1/E1 Trunk Configuration..................49 H.323 Configuration ....................52 Access Control .....................54 Routing Plan ......................58 Radius Setting ......................60 WellGate 5200 User Guide - V3 - 2 -...
  • Page 3 Appendix 2 Java plug-in Installation ..............90 Appendix 3 Retrieve CDR Information..............91 Appendix 4 Quick Start Check List ................93 Appendix 5 Interface LED Description ..............96 Appendix 6 Voice Prompt Index................97 Quick Function Reference..................98 Index..........................103 WellGate 5200 User Guide - V3 - 3 -...

  • Page 4: Chapter 1 Wellgate5200 Introduction

    Chapter 1 WellGate5200 Introduction System Description WellGate 5200 supports ITU-T H.323 V3, SNMP V2, Call Detail Record, WEB Management and other useful functions. It is a cost effective solution for VoIP trunk gateway as well as high quality, reliable and full functions to meet customer requirements.

  • Page 5: Technical Specification

    • POWER: Power/DOC access Power • 90~240V auto switch Environmental • Operation temp: 0° C to 60° C • Relative humidity: 5% to 95% Dimension • 483mm(L) x 450 mm(W) x 44mm(H) WellGate 5200 User Guide - V3 - 5 -...

  • Page 6: Wellgate5200 Apperance Function Description

    3: AC Power switch (Keep on) 4: Com2 port (not available) 5: Trunk E1/T1 port 6: VoIP Enternet port 7: Keyboard 8: Mouse 9: Com1 port 10: Enternet port 11: VGA 12: print port (not available) WellGate 5200 User Guide - V3 - 6 -...

  • Page 7: Chapter 2 Logon Wellgate5200

    IP address (the default URL is http://192.168.111.111:10087). The screen will display User ID and Password as figure 2.1-1. Figure 2.1-1 Note: The default network IP address is 192.168.111.111 and subnet mask is 255.255.0.0 WellGate 5200 User Guide - V3 - 7 -...
  • Page 8 You can manage your user account via web (refer to Section “Account Manager”) as figure 2.1-2. Figure 2.1-2 Step 3: The screen shows the Home Page of WellGate5200 as figure 2.1-3. Figure 2.1-3 WellGate 5200 User Guide - V3 - 8 -...

  • Page 9: Network Configuration

    Click Control→Network to setup the network parameters as figure 2.2-1. Figure 2.2-1 Step 2: Enter the deserved IP address, Submask and default gateway. Apply the change by clicking apply button as figure 2.2-2. Figure 2.2-2 WellGate 5200 User Guide - V3 - 9 -...

  • Page 10: System Time Configuration

    System Time Configuration Step 1: When relogon to the new IP address; the next is to setup the system time. Click Control→System Time to setup the system time as figure 2.3-1. Figure 2.3-1 WellGate 5200 User Guide - V3 - 10 -...
  • Page 11 Step 3: Enter current date and time. Apply the change by clicking Apply button as figure 2.3-3. Figure 2.3-3 Step 4: The screen will shows “Setup system time successfully!” It means the System Time setting is successfully changed as figure 2.3-4. Figure 2.3-4 WellGate 5200 User Guide - V3 - 11 -...

  • Page 12: Account Manager

    Time Sync button to setup it as figure 2.3-5. Figure 2.3-5 Account Manager Step 1: You can manage your user account by click Control→Account Manager. To add a new user account, Click New button as figure 2.4-1. Figure 2.4-1 WellGate 5200 User Guide - V3 - 12 -...
  • Page 13 Step 3: When screen shows “Create user account successfully!” It means user account setting is successfully created as figure 2.4-3 Figure 2.4-3 Note: The system provides 2 USER ID by default: User 1: “root” Password: “root” User 2: “admin” Password: “admin” WellGate 5200 User Guide - V3 - 13 -...

  • Page 14: Relogin

    Step 1: Click Control→Relogin to relogon by another user account as figure 2.5-1. Figure 2.5-1 Step 2: Enter new User ID and Password to relogon the WellGate5200 as figure 2.5-2. Figure 2.5-2 WellGate 5200 User Guide - V3 - 14 -...
  • Page 15 Welltech Computer Co., Ltd. Step 3: The screen shows the Home Page of WellGate5200 as figure 2-5-3. Figure 2.5-3 WellGate 5200 User Guide - V3 - 15 -...

  • Page 16: Chapter 3 Gatekeeper Mode Configuration

    PSTN → DNIS (02822656991001) → Inbound DM (PSTN_in_drop) → Make Call (1001) H.323 → DNIS (5933111222) → Inbound DM (H.323_out_drop) → Make Call (0932111222) * Digit Manipulation: Please refer section “Digit Manipulation” WellGate 5200 User Guide - V3 - 16 -...

  • Page 17: Interface Configuration

    Step 1: Now we are going to setup the VoIP interface, click Configuration→ Interface to setup VoIP T1/E1 interface as figure 3.2-1. Figure 3.2-1 Step 2: Double-click the installed interface (i.e Interface ID:0) to config it as figure 3.2-2. Figure 3.2-2 WellGate 5200 User Guide - V3 - 17 -...
  • Page 18 • PCM Type: A-law or Mulaw CAUTION: Subnet Mask does not support Supernet. Step 4: After successfully to changed the Interface configuration, the screen come back the page of Interface Configuration as figure 3.2-4. Figure 3.2-4 WellGate 5200 User Guide - V3 - 18 -...

  • Page 19: T1/E1 Trunk Configuration

    Step 1: Select the installed interface to modify the trunk parameter by click Detail button as figure 3.3-1. Figure 3.3-1 Step 2: Select the trunk to be modified, and click Modify button as figure 3.3-2. Figure 3.3-2 WellGate 5200 User Guide - V3 - 19 -...
  • Page 20 • Inbound DM Group: PSTN_in_drop (refer to section “Digit Manipulation”) Step 4: After successed to change the Trunk Configuration, the screen come back the page of Trunk Configuration as figure 3.3-4. Figure 3.3-4 WellGate 5200 User Guide - V3 - 20 -...

  • Page 21: H.323 Configuration

    Frequency used parameters: • Register to Gatekeeper: Yes • Gatekeeper IP: 192.168.111.1 • E.164 Tel: 203 • Register H.323 ID: 203 • Outbound DM Group: H.323_in_drop (refer to section “Digit Manipulation”) WellGate 5200 User Guide - V3 - 21 -...

  • Page 22: Digit Manipulation

    Step 1: We introduced the group and interface dependent digital manipulation to meet the customer’s requires. Click Digit Manipulation to add a new Digit Manipulation Group, add as figure 3.5-1. Figure 3.5-1 WellGate 5200 User Guide - V3 - 22 -...
  • Page 23 Step 3: When you see the screen with the new added DM Group, Select the new created DM Group and click Detail button to add digits setting as figure 3.5- Figure 3.5-3 WellGate 5200 User Guide - V3 - 23 -...
  • Page 24 • Matched Pattern: 5 (pattern to be matched) • Group ID: 1-H323_In_Drop (belong to this DM group) • Drop: 5 (drop digits) • Insert: 0 (inset digits) Example 1 Description: H.323 incoming calls ↓ Dialed number: 5932111222 WellGate 5200 User Guide - V3 - 24 -...
  • Page 25 (i.e PSTN_out_drop) and apply as following description the changes as figure 3.5-7. Figure 3.5-7 Field Description: • Matched Pattern: 0282265699 (pattern to be matched) • Group ID: 4-PSTN_in_drop (belong to this group id) WellGate 5200 User Guide - V3 - 25 -...
  • Page 26 Figure 3.5-8 Note: Digit Manipulation have to tapped for PSTN Side (Trunk→ Outbound/Inbound DM Group), H.323 Side (H.323→Outbound/Inbound DM Group) or Call Flow (refer to section “Call Flow Editor”) to take effect. WellGate 5200 User Guide - V3 - 26 -...

  • Page 27: Chapter 4 Call Flow Editor

    Select: Select the component at call flow workspace • Scroll: Scroll the call flow workspace • Zoom: Zoom in or zoom out the workspace • View Grid: View or not • Show Component Table: Show all component table WellGate 5200 User Guide - V3 - 27 -...
  • Page 28 Voice File: Voice prompt file (“. raw” format) to be playing o DTMF Length: Number of DTMF to be receiving o Others: Default flow if not match o DTMF: DTMF match pattern WellGate 5200 User Guide - V3 - 28 -...
  • Page 29 CIB: Call Information Branch o Info Type: Information type selection o Prefix: The prefix to be match o Goto: The component to run next o Call Info Branch Line: DTMF goto setting WellGate 5200 User Guide - V3 - 29 -...
  • Page 30 Cut Rule: Cut a system variable into different parts o Cut From: Cut start digit from (start from 1) o Cut To: Cut end digit to o Assign To: Store the cutted result into WellGate 5200 User Guide - V3 - 30 -...
  • Page 31 -No Permission -Unreachable Gatekeeper • DM: Digit Manipulation o DM Parameter: Manipulation ANI or DNIS o DM Group ID: Apply to DM group • MakeCall: Make Call to PSTN or H.323 site WellGate 5200 User Guide - V3 - 31 -...
  • Page 32 -Prefix: Voice file prefix (e.g. prefix: WT, variable: user1 (contact 201, played voice file is “WT201.raw”) -Variable: Variable to be appending as the voice file name o Disable: Use filter voice prompt file -Voice File: Voice prompt file WellGate 5200 User Guide - V3 - 32 -...
  • Page 33 PSTN L.H: PSTN Line Hunting o Success To: If fine an available channel by system setup (call hunting) o Failed To: If not fine an available channel by system setup (call hunting) WellGate 5200 User Guide - V3 - 33 -...
  • Page 34 Use SysParam: Use system parameter to replace or not o Value: ANI, DNIS, User ID or other digits • Start: Call flow start o Next Component • Quit: Disconnect calls WellGate 5200 User Guide - V3 - 34 -...
  • Page 35 • Route Mode: PSTN • Finish To: 1006 • Failed Other To: 1006 Disc 1006 (Disconnect) • Reason: PSTN normal call clear 1105 Route for PSTN call Answer 1105 (Answer) • Next Component: 1101 WellGate 5200 User Guide - V3 - 35 -...

  • Page 36: Call Flow

    Make Call: 1004 Voice: Call to PSTN Please Input Telephone Number Make Call: 1096 Gatekeeper Make call to H.323 Finish to Failed other to Disc: 1006 Finish to Disconnect Failed other to WellGate 5200 User Guide - V3 - 36 -...

  • Page 37: Configuration Manager

    Step 3: When the screen shows “Load configuration successfully!” It means the save configuration is successfully loaded into the working configuration as figure 4.1-3. Figure 4.1-3 Note: It is need to restart to take effect of the new-loaded working configuration. WellGate 5200 User Guide - V3 - 37 -...

  • Page 38: Save The Working Configuration To A Selected Configuration

    (i.e. Gatekeeper_mode_update) for the saved configuration as figure 4.2-2. Figure 4.2-2 Step 3: When screen shows “Create configuration successfully!” It means configuration management is successfully save as figure 4.2-3. Figure 4.2-3 WellGate 5200 User Guide - V3 - 38 -...

  • Page 39: Apply Change

    Step 1: Click Configuration→Apply Change, the screen show “ The change you mode need to restart the system for apply please confirm to restart or do it later.” Click on OK/Cancel to restart the system or not as figure 4.3-1. Figure 4.3-1 WellGate 5200 User Guide - V3 - 39 -...

  • Page 40: Chapter 5 Peer To Peer Mode Configuration

    * Digit Manipulation: Please refer section “Digit Manipulation” Network Configuration Please refer to section “Network Configuration” Account Manager Please refer to section “Account Manager” Interface Configuration Please refer to section “Interface Configuration” WellGate 5200 User Guide - V3 - 40 -...

  • Page 41: Digit Manipulation

    Voice: Call to PSTN Please Input Telephone Number Make Call: 1096 Peer to Peer Make call to H.323 Finish to Failed other to Disc: 1006 Finish to Disconnect Failed other to WellGate 5200 User Guide - V3 - 41 -...

  • Page 42: H.323 Configuration

    Step 2: Change Register To Gatekeeper to “No” to enable peer to peer mode as figure 4.7-2. Figure 4.7-2 Frequency used parameters: • Register to Gatekeeper: No • Outbound DM Group: H.323_out_drop WellGate 5200 User Guide - V3 - 42 -...

  • Page 43: Address Book

    For making a Peer-to-Peer call, the IP device must has an address record in the phone book for routing. Step 1: Click Address Book adds a new address book for the peer to peer calls, New to add as figure 4.8-1. Figure 4.8-1 WellGate 5200 User Guide - V3 - 43 -...
  • Page 44 • Trans Address: 192.168.111.102 or 192.168.111.102:1720 Step 3: You can see the screen displays the new Address Book as figure 4.8-3. Figure 4.8-3 Note: You must apply the change to take effect for the change. WellGate 5200 User Guide - V3 - 44 -...

  • Page 45: Configuration Manager

    Welltech Computer Co., Ltd. Configuration Manager Please refer to section “Configuration Manger” Apply Change Please refer to section “Apply Change” WellGate 5200 User Guide - V3 - 45 -...

  • Page 46: Chapter 6 Advance Configuration Reference

    (5~20 sec). • Inter Digit Timeout: The max to time (in second) waits for the between two digits (5~20 sec). • Debug Level: o Critical: Show critical error messages only WellGate 5200 User Guide - V3 - 46 -...

  • Page 47: Interface Configuration

    • Clock Source: PSTN clock source for TDM sync o Internal: derived from internal oscillator o External: derived from external PSTN E1/T1 clock • PCM Type: PCM type encoding, E1 A-law; T1 u-law WellGate 5200 User Guide - V3 - 47 -...
  • Page 48 • Jitter Min Delay: The minimum delay time of Jitter buffer. The range is 0 to 150ms. Default value is 150ms. Which has better voice quality but the delay time will be long. WellGate 5200 User Guide - V3 - 48 -...

  • Page 49: T1/E1 Trunk Configuration

    Cyclic: Initial hunt (after power-up/reboot) begins with B channel 1; subsequent hunts begin with position following last successfully allocated resource o Rotary: Hunt always begins with B channel 1 • CAS Variance: CAS counting variance • Framing Method: WellGate 5200 User Guide - V3 - 49 -...
  • Page 50 • Line Code: T1: you can choose AMI, B8ZS; E1: you can choose AMI, HDB3 • PSTN Trace: PSTN layer debug trace. It will generate a debug trace file for tracing purpose. Only enables it under Welltech technical supports instruction and disable it when complete the debug •...
  • Page 51 0x0010: use Mu-law if this bit is set, or A-law will be used. Apply only for Korea variance, you can OR the required option together • Trans Cap: Transfer Capability o Voice Service o Date Service o Modem Service WellGate 5200 User Guide - V3 - 51 -...

  • Page 52: H.323 Configuration

    (answer) from dialing out the destination number • DTMF Relay: DTMF transfer type selection o RTP relay (RFC 2833): DTMF relay via RTP packing (RFC2833 standard) o DTMF transparent: transmitter DTMF over voice channel WellGate 5200 User Guide - V3 - 52 -...
  • Page 53 • RAS Multicast IP: RAS multicast IP for Gatekeeper searching • RAS Multicast Port: RAS multicast Port for Gatekeeper searching • Max Call: The maximum H.323 calls • Max Channel: The maximum channel of each H.323 call WellGate 5200 User Guide - V3 - 53 -...

  • Page 54: Access Control

    If only disallowance inputted all IP will allow to work except disallowed network. If only allowance inputted, only those IP from allowance list will work. ANI ACL WellGate 5200 User Guide - V3 - 54 -...
  • Page 55 If only disallowance inputted all ANI will allow to work except disallowed ANI. If only allowance inputted, only those ANI from allowance list will work. WellGate 5200 User Guide - V3 - 55 -...
  • Page 56 DNIS from allowance list will work. User ACL User ACL is used when internal AAA enabled. Start Path: Configuration→Access Control→User ACL Figure 6.5-4 Parameters: • User: User ID (0~9, *#) WellGate 5200 User Guide - V3 - 56 -...
  • Page 57 “100xxxx”, the max talk time, will be 200/5=40 seconds, If a calling rate is set to “0”, it means free charge. Search Condition: You can search some user by User ID, Debit or Credit point as figure 6.5-6. Figure 6.5-6 WellGate 5200 User Guide - V3 - 57 -...

  • Page 58: Routing Plan

    • Hunting Method: Route selection o Random: Random select a trunk within this hunting group o Priority: Select a trunk by priority. (Priority 1 has lowest priority; 9 has highest priority) WellGate 5200 User Guide - V3 - 58 -...
  • Page 59 • Allow Use Others: To select other T1/E1 trunk when all trunk are busy at your desired Hunting Group. o Allowed: The call will use other T1/E1 trunks which is not belong to the selected houting group o Forbad: The call will be disconnected immediately WellGate 5200 User Guide - V3 - 59 -...

  • Page 60: Radius Setting

    • Acc Retry Interval (sec): The internal to resend the Account packet to RADIUS Server. • Switch Threshold: Switch to alternate RADIUS Server when failures are occurred more than switch threshold. WellGate 5200 User Guide - V3 - 60 -...

  • Page 61: Apply Change

    Figure 6.8-1 2. For the modification can be changed to fly, “Apply the Change” shows “Are you sure to apply the running system?” Click on OK button to take effecting. Figure 6.8-2 WellGate 5200 User Guide - V3 - 61 -...

  • Page 62: Chapter 7 System Control

    • Soft Reset: Soft Reset at WellGate5200 • Restart: Restart the WellGate5200 • Shutdown: Shutdown the WellGate5200 System Time Please refer to section “System Time” Network Please refer to section “Network” WellGate 5200 User Guide - V3 - 62 -...

  • Page 63: Snmp

    • Community Rights: Giving access right to the community Note: It takes around 1-minute to update SNMP configuration and display successful message. Prompt Manager Start path: Click Control→Prompt Manager Figure 7.3-1 WellGate 5200 User Guide - V3 - 63 -...
  • Page 64 Custom Level. → → 2. Enable the following security to active setting: Voice prompt editor: - Download unsigned ActiveX control: Enable - Initialize and script ActiveX control not marked as safe: Enable WellGate 5200 User Guide - V3 - 64 -...
  • Page 65 Step 3: Click Save button to saving the voice file at local path, and the screen shows Please input the file path and file name!! (i.e. c:\irene_test.raw) as figure 7.3-4. Figure 7.3-4 WellGate 5200 User Guide - V3 - 65 -...
  • Page 66 Voice File List as figure 7.3-6. Figure 7.3-6 Open: Step 6: Click Open button to open local host voice file and screen shows Choose File as figure 7.3-7. Figure 7.3-7 WellGate 5200 User Guide - V3 - 66 -...
  • Page 67 Step 7: Click Close button to close the voice file as figure 7.3-8. Figure 7.3-8 Copy: Step 8: Select the desired voice range and click Copy button as figure 7.3-9 7.3-9 WellGate 5200 User Guide - V3 - 67 -...
  • Page 68 Step 10: Select the desired voice range and click Cut button as figure 7.3-11. Figure 7.3-11 Save As: Refer the Section “Save” Save Remote As: Refer the Section “Save Remote File” WellGate 5200 User Guide - V3 - 68 -...
  • Page 69 7.3-12. Figure 7.3-12 Redo: Refer Section “Undo” Zoom Zoom In Zoom Out: Step 14: Select the desired voice range click Zoom button as figure 7.3-13. Figure 7.3-13 WellGate 5200 User Guide - V3 - 69 -...

  • Page 70: Call Flow Editor

    Step 16: Click Delete Remote file button to delete remote voice file as figure 7.3-15. Figure 7.3-15 Call Flow Editor Please refer section “Call Flow Editor” Account Manager Please refer section “Account Manager” WellGate 5200 User Guide - V3 - 70 -...

  • Page 71: Upgrade

    Field Description: • File Name: Upload the software file name • Upload: Remote Upload the software at WellGate5200 • Apply: Remote apply the upload at WellGate5200 Relogin Please refer section “Relogin” WellGate 5200 User Guide - V3 - 71 -...

  • Page 72: Chapter 8 System Monitor

    • Successfully calls: Total successfully calls • Failed calls: Total failed calls See the line detail: Selection the line and click Detail button as figure 8.1-2. Figure 8.1-2 Refer to line detail for field description WellGate 5200 User Guide - V3 - 72 -...

  • Page 73: Line Detail

    • DNIS String: Called party number • PSTN Status: PSTN site status • H.323 Status: H.323 site status • Escape Time: Talk time Event Log Show system log status. Start Path: Configuration→Event Log Figure 8.3-1 WellGate 5200 User Guide - V3 - 73 -...
  • Page 74 • Date: Event created date • Time: Event created time • Source: Executable program • Category: Event type (none, welltech Sys…) • Event ID: Event Log Note: You can click Clear button to clear all event log. See the detail event log: Double click the log or select the log and click detail to see the log detail.

  • Page 75: Debug Info

    • Clear: Clear log Ping You can use the “Ping” to check an IP is active or not. Start Path: Configuration→Ping Figure 8.5-1 Field Description: • Host IP Address: The IP address to ping WellGate 5200 User Guide - V3 - 75 -...

  • Page 76: Appendix 1 Call Flow Example

    MakeCall 1002 (Connecting Call) • Route Mode: PSTN • Finish To: 1003 • Failed Other To: 1003 Disc 1003 (Disconnect) • Reason: PSTN normal call clear 1015 Route for PSTN call WellGate 5200 User Guide - V3 - 76 -...
  • Page 77 H323: 1002 1102 H.323 in 1010 PSTN in Make Call: 1002 Call to PSTN Make Call: 1010 Make Gatekeeper call to H.323 Finish to Disc: 1003 Failed other to Success to Disconnect WellGate 5200 User Guide - V3 - 77 -...

  • Page 78: One Stage Dialing (Peer To Peer Mode)

    1002 Route for H.323 call MakeCall 1002 (Connecting Call) • Route Mode: PSTN • Finish To: 1003 • Failed Other To: 1003 Disc 1003 (Disconnect) • Reason: PSTN normal call clear WellGate 5200 User Guide - V3 - 78 -...
  • Page 79 H.323 in 1010 PSTN in Make Call: 1002 Call to PSTN Make Call: 1010 Make Peer to Peer call to H.323 Finish to Disc: 1003 Failed other to Success to Disconnect WellGate 5200 User Guide - V3 - 79 -...

  • Page 80: Two Stage Dialing (Gatekeeper Mode)

    (Connecting Call) • Route Mode: PSTN • Finish To: 1003 • Failed Other To: 1003 Disc 1003 (Disconnect) • Reason: PSTN normal call clear 1019 Route for PSTN call Answer 1019 (Answer) WellGate 5200 User Guide - V3 - 80 -...
  • Page 81 • Result Append To: DNIS • End of DTMF: # • Next Component: 1010 MakeCall 1010 (Connecting Call) • Route Mode: Gatekeeper Call • Finish To: 1003 • Failed Other To: 1003 Disc 1003 (Disconnect) WellGate 5200 User Guide - V3 - 81 -...
  • Page 82 User SysParam: No Vaule: null PCUI:1018 Voice: Please Input Telephone Number Make Call: 1010 Gatekeeper Make Finish to call to H.323 Failed other to Disc: 1003 Finish to Disconnect Failed other to WellGate 5200 User Guide - V3 - 82 -...

  • Page 83: Two Stage Dialing (Peer To Peer Mode)

    (Connecting Call) • Route Mode: PSTN • Finish To: 1003 • Failed Other To: 1003 Disc 1003 (Disconnect) • Reason: PSTN normal call clear 1019 Route for PSTN call Answer 1019 (Answer) WellGate 5200 User Guide - V3 - 83 -...
  • Page 84 • Result Append To: DNIS • End of DTMF: # • Next Component: 1010 MakeCall 1010 (Connecting Call) • Route Mode: P2P Call • Finish To: 1003 • Failed Other To: 1003 Disc 1003 (Disconnect) WellGate 5200 User Guide - V3 - 84 -...
  • Page 85 User SysParam: No Vaule: null PCUI:1018 Voice: Please Input Telephone Number Make Call: 1010 P2P Call Make Finish to call to H.323 Failed other to Disc: 1003 Finish to Disconnect Failed other to WellGate 5200 User Guide - V3 - 85 -...

  • Page 86: Two Stage Dialing With Aaa (Gatekeeper Mode)

    1003 Route for H.323 call MakeCall 1003 (Connecting Call) • Route Mode: PSTN • Finish To: 1012 • Failed Other To: 1012 Disc 1012 (Disconnect) • Reason: PSTN normal call clear WellGate 5200 User Guide - V3 - 86 -...
  • Page 87 • End of DTMF: # • Next Component: 1008 AAA 1008 (Authentication Authorization Accounting) • Success to: 1009 • Failed to: 1010 PD 1009 (Play Duration) • Voice File: 0004.raw • Language: English WellGate 5200 User Guide - V3 - 87 -...
  • Page 88 • Interrupted: No • Next Component: 1011 Disc 1011 (Disconnect) MakeCall 1013 (Connecting Call) • Route Mode: Gatekeeper Call • Finish To: 1012 • Failed Other To: 1012 Quit 1012 (Quit) WellGate 5200 User Guide - V3 - 88 -...
  • Page 89 Play duration: 3 minutes and 56 seconds Disc: 1011 Voice: User ID or password is invalid, please try later. Make Call: 1013 Make Gatekeeper call to H.323 Quit: 1012 Success or failed to Disconnect WellGate 5200 User Guide - V3 - 89 -...

  • Page 90: Appendix 2 Java Plug-In Installation

    Browsers”, do not select any option item, press Next button to continue. You also need to set newer versions of stored pages. Click Tool Internet Option → General Setting. → → After success, restart your browser to take effect. WellGate 5200 User Guide - V3 - 90 -...

  • Page 91: Appendix 3 Retrieve Cdr Information

    : 1: login Gateway-Name : H.323 gateway aliases Conf-ID : GUID Call-Type : Telephony or VOIP Call-Originate : originate or answer Setup-Time : Setup Time (UTC time) Connect-Time : Connect Time (UTC time) WellGate 5200 User Guide - V3 - 91 -...
  • Page 92 Voice-Quality : Voice Quality Gateway-ID : Remote gateway IP address Acct-Session-Id : N/A Acct-Input-Octets : N/A Acct-Output-Octets : N/A Acct-Input-Packets : N/A Acct-Output-Packets : N/A Acct-Session-Time : N/A Acct-Delay-Time : N/A WellGate 5200 User Guide - V3 - 92 -...

  • Page 93: Appendix 4 Quick Start Check List

    ______ Default (-1): 0x55 A-law 0xff u-law specified: Clock Source: External Internal Framing Method: Automatic CRC4 or Double Frame selection Double Frame Format CRC4 multi-frame CRC4 extend multi-frame Line Code: HDB3 WellGate 5200 User Guide - V3 - 93 -...
  • Page 94 E1 R2 MF Thailand 7Digits with ANI E1 R2 MF Uruguay 7Digits no ANI E1 R2 MF Uruguay 7Digits with ANI E1 R2 MF Venezuela 7Digits no ANI E1 R2 MF Venezuela 7Digits with ANI WellGate 5200 User Guide - V3 - 94 -...
  • Page 95 T1 E&M Feature Group D Wink Start(ANI B4 ADDR) T1 E&M Feature Group D Wink Start T1 E&M Immediate Start T1 E&M Wink Start T1 GroundStart FXO T1 GroundStart FXS T1 LoopStart FXO T1 LoopStart FXS WellGate 5200 User Guide - V3 - 95 -...

  • Page 96: Appendix 5 Interface Led Description

    Welltech Computer Co., Ltd. Appendix 5 Interface LED Description Interface Real Panel: Ethernet LED: Trunk LED: Trunk RJ48 Wiring: WellGate 5200 User Guide - V3 - 96 -...

  • Page 97: Appendix 6 Voice Prompt Index

    File Name Description 0001.raw Please enter the destination 0002.raw Please enter your user ID 0003.raw Please enter your password 0004.raw You have 0005.raw User ID or password is invalid. Please try later. WellGate 5200 User Guide - V3 - 97 -...

  • Page 98: Quick Function Reference

    CTB……………………………………………………………………… Cut Rule………………………………………………………………… Disc……………………………………………………………………… DM………………………………………………………………………. MakeCall………………………………………………………………… PA……………………………………………………………………….. PCUI…………………………………………………………………….. PD……………………………………………………………………….. PSTN L.H……………………………………………………………….. Set Data………………………………………………………………….. Start………………………………………………………………………. Quit………………………………………………………………………. Call Routing…………………………………………………………………. Allow User Other………………………………………………………… Group ID…………………………………………………………………. Number To Route………………………………………………………… Config Manager…………………………………………………………….. Debug Info……………………………………………………………………75 DNIS ACL…………………………………………………………………… WellGate 5200 User Guide - V3 - 98 -...
  • Page 99 RAS Multicast IP………………………………………………………… RAS Multicast Port……………………………………………………… Register H.323 ID…………………………………………………………52 Register Time To Live (sec) ………………………………………………52 Response Timeout (Q.931) (sec) …………………………………………52 Register to Gatekeeper…………………………………………………… T.38 ECM Mode…………………………………………………………. H.323 ACL………………………………………………………………….. Access Mode…………………………………………………………….. IP Network………………………………………………………………. WellGate 5200 User Guide - V3 - 99 -...
  • Page 100 Call Originate……………………………………………………………. DNIS String……………………………………………………………… Escape Time……………………………………………………………… H.323 Status……………………………………………………………… Line ID…………………………………………………………………… Line Status……………………………………………………………….. PSTN Status……………………………………………………………... Line Summary……………………………………………………………… Failed Calls……………………………………………………………… Line ID………………………………………………………………….. Successful Calls………………………………………………………… Talk Time……………………………………………………………….. Monitor……………………………………………………………………... Network……………………………………………………………………. Ping………………………………………………………………………… Prompt Manager………………………………………………………….. Close……………………………………………………………………. Copy……………………………………………………………………. WellGate 5200 User Guide - V3 - 100 -...
  • Page 101 Secret Key…………………………………………………………………… Switch Threshold………………………………………………………… Relogin……………………………………………………………………… Routing Plan………………………………………………………………… SNMP………………………………………………………………………. Community Name……………………………………………………….. Community Rights……………………………………………………….. System (Configuration).……………………………………………………. Almost Expired Tone…………………………………………………….. CDR Mode……………………………………………………………….. CDR Keepdays…………………………………………………………… Debug Level……………………………………………………………… First Digit Timeout……………………………………………………….. Hot Swappable…………………………………………………………… Inter Digit Timeout……………………………………………………… WellGate 5200 User Guide - V3 - 101 -...
  • Page 102 Trans Cap……………………………………………………………….. Trunk ID………………………………………………………………… Trunk Mode……………………………………………………………… Trunk Type……………………………………………………………… Q.931 General Opt.……………………………………………………… Q.931 Incoming Opt.…………………………………………………… Q.931 Outgoing Opt.……………………………………………………. Upgrade……………………………………………………………………. Apply…………………………………………………………………… File Name………………………………………………………………. Upload………………………………………………………………….. User ACL………………………………………………………………….. Calling Rate…………………………………………………………… Credit…………………………………………………………………… Debit…………………………………………………………………… Password………………………………………………………………… User ID…………………………………………………………………. WellGate 5200 User Guide - V3 - 102 -...

  • Page 103: Index

    Debug Info…………………………………………………………………… Event Log……………………………………………………………………. Environment used in this section……………………………………………. Gatekeeper Mode Configuration…………………………………………….. H.323 Configuration………………………………………………………… Interface Configuration……………………………………………………… Line Summary Status………………………………………………………… Line Detail Status……………………………………………………………. Logon WellGate5200………………………………………………………… Load a Configuration Manager……………………………………………… Monitor………………………………………………………………………. Network Configuration………………………………………………………. WellGate 5200 User Guide - V3 - 103 -...
  • Page 104 Welltech Computer Co., Ltd. Peer to Peer Configuration…………………………………………………… Ping……………………………………………………………………………75 Prompt Manager………………………………………………………………63 Radius Setting…………………………………………………………………60 Relogin……………………………………………………………………….. Routing Plan…………………………………………………………………..58 SNMP………………………………………………………………………… System Description……………………………………………………………4 System Time Configuration………………………………………………….. Upgrade……………………………………………………………………… WellGate 5200 User Guide - V3 - 104 -...

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