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Request TS.15N Setup Manual

Network touch screen

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Setup Guide for the
TS.15N
Network Touch Screen
What's in the box?
Network Touchscreen Client (NTC)
Vertical stand
12" USB cable (A-B)
12" VGA cable
Power supply
NTC Overview
Power LED
Hard Drive LED
Power Switch
USB Port
Vertical Stand
Setting Up (Client Attached To TS.15)
The NTC has been designed to attach to the mounting post of the TS.15 touchscreen. This location provides
the best proximity for the computer to the screen and also keeps the system out of view.
1.
Remove the adhesive strips from the Velcro backing on the NTC. D D O O
N N O O T T R R E E M M O O V V E E T T H H E E S S T T R R I I P P F F R R O O M M T T H H E E U U N N I I T T ! !
Position the device in the orientation depicted and gently press the
2.
unit onto the plastic stand of the TS.15 touchscreen.
3.
Connect the cables supplied with the NTC (shortened, 12" VGA and USB
cables) to the ports on the NTC and the TS.15 touchscreen. Be sure the
cables fit snugly and completely.
Note: You may use either USB port on the NTC device.
4.
Attach an RJ-45 terminated network cable to the jack on the NTC
computer.
5.
Attach the power supply cable to the TS.15N and plug the other
end into a wall outlet.
Attach the power cable to the TS.15 touchscreen and plug the
6.
other end into a wall outlet.
7.
Turn on the TS.15 touchscreen. Turn on the power switch on the
rear of the NTC. Press the power button on the front of the NTC
computer.
Power switch
DC Power jack
PS/2 Keyboard (not used)
PS/2 Mouse (not used)
USB Port
RJ45 LAN Port
VGA Port
Mic In (not used)
Audio Out (not used)
NTC Back
TS.15 Bottom
TS.15
NTC
© 2007 ReQuest Inc.
100 Saratoga Village Blvd
Suite 44
Ballston Spa, NY 12020
www.request.com/support
1-800-236-2812

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Summary of Contents for Request TS.15N

  • Page 1 Attach an RJ-45 terminated network cable to the jack on the NTC computer. © 2007 ReQuest Inc. Attach the power supply cable to the TS.15N and plug the other 100 Saratoga Village Blvd Suite 44 end into a wall outlet.
  • Page 2: Network Configuration

    You may place the NTC in any location desired provided the USB and VGA cables can reach the TS.15 touchscreen and there is power and Ethernet access for the device. ReQuest supplies 6ft (~3m) VGA and USB cables. You may use up to 20ft VGA and USB cables.
  • Page 3: Server Selection

    If the TS.15N does not find any ReQuest servers that know how to communicate with it, or if it has never connected to any of the servers on its network, the TS.15N will show the “Select a ReQuest Server”...
  • Page 4 Page TS.15N With Serious Play OS On AudioReQuest If you select a TS.15N aware AudioReQuest server, the TS.15N will launch the Serious Play Media Manager. This drag-and-drop interface is identical in functionality to the Serious Play Media Manager you use from your PC’s web browser or from the AudioReQuest’s direct interface.
  • Page 5: Software Updates

    In a multi-ReQuest server environment, it may be necessary for the user to change the TS.15N's focus to a different server. Each of the GUIs (currently iQ and SPMM) will provide an Exit button when run on the TS.15N. This will allow the user to exit the GUI and return to the "Select a ReQuest Server"...
  • Page 6: Common Errors

    ARQ is powered on. Reboot the TS.15N if necessary. Error: Unexpected Error Action: Try to reconnect to your ReQuest server. If that doesn't work, power the NTC off (using the power button on the front of the NTC) and on again. Error: Connection Failed Action: Refresh server list.