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DSG Technology IP1200C Operation Manual

High performance embedded voip gateway
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High Performance Embedded VoIP Gateway
07I12CM.ENC

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Summary of Contents for DSG Technology IP1200C

  • Page 1 Voice Communication for Free High Performance Embedded VoIP Gateway 07I12CM.ENC...
  • Page 2 Any resemblance to any real person, organization or entity, is purely coincidental. Every effort has been made to ensure the accuracy of this guide. However, DSG Technology makes no warranties with respect to this documentation and disclaims any implied warranties of merchantability and fitness for a particular purpose.

  • Page 3: Table Of Contents

    Table of Contents 1 TABLE OF CONTENTS CHAPTER 1 Understanding Your IP1200C ..................... 3 Overview .................................4 All-in-one Design ..............................4 Device-to-Phone Operation Mode........................4 Terminology................................4 Conventions ................................5 CHAPTER 2 Installing Your IP1200C ...................... 7 Hardware Installation............................8 Connecting the DC Power Supply ......................8 Connecting the Line Ports.........................8...
  • Page 4 2 Table of Contents Scenario 1: FXS-to-Phone........................26 Scenario 2: FXO(with PBX)-to-Phone....................26 CHAPTER 5 IP1200C Monitor Utility ......................27 Install IP1200C Monitor Utility .......................... 28 Web-based IP1200C Management System......................33 Appendix A: Troubleshooting..........................41 Appendix B: Specifications ..........................43 Appendix C: Quick Reference ........................... 44...

  • Page 5: Chapter 1 Understanding Your Ip1200C

    Congratulations! You have selected the advanced Voice over IP Telephony product. IP1200C Gateway is an innovative Voice over Internet Protocol (VoIP) solution for enterprises or call booth operators. IP1200C is a new generation VoIP gateway carries voice traffic over TCP/IP networks. By deploying IP1200C, you can consolidate voice and data traffic for more efficient use of bandwidth and reduce your international and long-distance phone call charges.

  • Page 6: Overview

    Simply connect it to your IP network and PSTN or phone sets, and then you are ready to talk via the Internet. All of the communication costs will be eliminated except the local networks connection charge. IP1200C is the most convenient embedded VoIP gateway for users to make Internet phone calls without the hassle of changing the existing infrastructure.

  • Page 7: Conventions

    Chapter 1 Understanding Your IP1200C 5 Private Branch Exchange. Privately switching equipment in an office. Plain Old Telephone Service. Telephone services supplying standard single lines POTS and access to the public switching telephone network. PSTN Public Switched Telephone Network Voice Activity Detection Voice over Internet Protocol.

  • Page 9: Chapter 2 Installing Your Ip1200C

    Chapter 2 Installing Your IP1200C 7 CHAPTER 2 Installing Your IP1200C Connecting IP1200C is easier than connecting a laptop PC. In your IP1200C package, you will find: An IP1200C main unit A DC 5V/12V power adapter and power cord A RJ-45 network cable...

  • Page 10: Hardware Installation

    PBX trunk-side. Plug a telephone line connected to an analog phone or a PBX’s trunk-side into a FXS RJ11 port If you connect the IP1200C FXS ports to the PBX’s trunk side, each port will obtain an access code or can be viewed from phone sets’ line indicators.

  • Page 11: Ports Definitions

    Chapter 2 Installing Your IP1200C 9 If your network is behind NAT or firewall, you can assign a pseudo IP address to your IP1200C. IP1200C has preset UDP and TCP ports allowing communication to get through NATs and firewalls. In general, you do not need to open ports on your network gateway or router.

  • Page 13: Chapter 3 Configuring Your Ip1200C

    With these easy steps, the IP1200C is ready to use in no time. Before You Start To use IP1200C as a VoIP gateway, you need to subscribe an Internet access line from your local ISP. It could be xDSL, Cable Modem access or Leased Line. You will need the following information to set up your IP1200C.

  • Page 14: Preparing To Configure Ip1200C

    Accessories> Communications> HyperTerminal. Run HyperTerminal program and set the baud rate at 9600 bps. Switch off the power of IP1200C and turn it on to establish the connection. You will be able to adjust the settings of IP Address, Gateway IP, Subnet Mask, DHCP and DNS.
  • Page 15 Chapter 3 Configuring Your IP1200C 13 down. 1. After detecting set busy tone 2 to 9 4 cycles (16) Busy Tone Setup cycles, connection will be released. 1. Busy tone cycles 2. Set the minimum length of a 100 to 1200 ms...

  • Page 16: Tcp/Ip Setup

    TCP/IP Setup Before you start using your IP1200C, you must have an Internet access line from your local ISP. It could be xDSL, Cable Modem access, or Leased Line. You will be given the information of IP Address, Gateway IP and Subnet Mask from your network administrator.

  • Page 17: Dns (Optional)

    After you enable the DHCP function, IP1200C will reboot automatically. Note: If your DHCP server assigns pseudo IP addresses to its clients, IP1200C can be assigned a pseudo IP address without problem. IP1200C has preset communication ports to get through NAT or firewall. In rare situation if you encounter one-way voice cannot be heard problem, the reason might be that the specific communication ports for IP1200C been blocked.

  • Page 18: Device-To-Phone Setup

    Device ID (Non-editable) Every DSG VoIP Device has its unique 6-digit Device ID Number. On IP1200C, each device has a 5-digit ID and each port has its 6-digit ID, which composes of the 5-digit ID of the device and the 1-digit port number. You may find the 5-digit ID in this section.

  • Page 19: International Code

    After the prompt displays New FXO Password (digits, press ESC to exit):, input the password <xx...> and then press ENTER. Note: The maximum length of the password is 10 digits. If you leave it as blank, anyone can access to IP1200C without a password.

  • Page 20: Telnet Password

    You can disable the Telnet function of IP1200C not allowing anyone to configure the system settings from remote PCs. Press the SECURITY button on the front panel of IP1200C to block the Telnet function. To enable the Telnet, press the SECURITY button again to release it.

  • Page 21: Voice Quality And Hang-Up Settings

    Chapter 3 Configuring Your IP1200C 19 If your port 1 is out of order, you have to disable it so that phone calls won’t be stuck at port 1. You can disable port 1 as follows. Select the option to setup : 15...

  • Page 22: Echo Cancellation

    At the prompt Select item to setup (1-4, press ESC to exit): , input <1> and press ENTER to edit 1)Busy tone cycles to hangup. Based on your phone system’s setting, select the number of busy tone rings from 2 to 9 for IP1200C to disconnect the line after detecting the busy tone.

  • Page 23: Advanced Options

    Any slightly change will severely impact voice input and output. If the receiver feels that your voice is too soft or too loud, you may raise or lower your IP1200C’s Fixed Rx Gains. At the prompt Select item to setup (1-10, press ESC to exit): input <4> or <6> depending on your port interface and press ENTER to edit.

  • Page 24: Upgrade Software On-Line

    22 Chapter 3 Configuring Your IP1200C If you feel that the remote party’s voice is too soft or too loud, you may raise or lower your IP1200C’s Fixed TX Gains. At the prompt Select item to setup (1-10, press ESC to exit):, input <5> or <7> depending on your port interface and press ENTER to edit.
  • Page 25 Chapter 3 Configuring Your IP1200C 23 If there is any system error or you forget your IP1200C’s IP address or Telnet password, you may reset IP1200C back to the factory default. Step 1 Press and hold the DEFAULT button at the front panel of IP1200C.

  • Page 27: Chapter 4 Making Internet Phone Calls

    If you have finished the configuration in Chapter 3, then you are set to go with your newly programmed IP1200C. IP1200C supports both FXO and FXS telephone interface. It is more than a reliable and affordable long distance saving phone system. IP1200C, the high performance embedded VoIP gateway, is the ideal telephony mate for small to...

  • Page 28: Make Sure You Are Online

    LINK is on; it means your IP1200C is connected to your LAN successfully. The LED color of MODE is red and blinking, it means your IP1200C is registered to DSG Center and you can make phone calls to worldwide regular phone numbers.

  • Page 29: Chapter 5 Ip1200C Monitor Utility

    Enter to download the IP1200C Monitor Utility. 3) Make sure your PC and the IP1200C gateway (s) are all connected to the Internet with Real IP. If your PC and IP1200C gateway are with Pseudo IP, please make sure they are...

  • Page 30: Install Ip1200C Monitor Utility

    When the installation is done, double click on the IP1200C Monitor shortcut from your desktop. Register IP1200C Gateway After you turn on the IP1200C Monitor Utility, you need to register your IP1200C gateways to add them in your monitor list. Please follow the steps below.
  • Page 31 Modify IP1200C Gateway To modify the IP1200C gateway, please select the “Modify” item and select the gateway you would like to modify from the gateway list. Then you can start to edit the information of the gateway. After the modification, click “OK”...
  • Page 32 30 Chapter 5: IP1200C Monitor Utility Configuration Settings From the IP1200C Monitor Utility, you can also configure the settings of each IP1200C gateway. Please click on the “Configuration Setting” icon and the “Setting Config” window will pop-up. On the pop-up window, you may configure the following settings in “Page 1.”...
  • Page 33 ＊ Busy tone cycles to hang up [2-9]: Based on your phone system’s setting, select the number of busy tone rings from 2 to 9 for IP1200C to disconnect the line after detecting the busy tone. The default setting is “4”. That means after detecting continuously 4 rings of effective busy tone, IP1200C will deem that the conversation comes to an end and will disconnect the line.
  • Page 34 Any slightly change will severely impact voice input and output. If the receiver feels that your voice is too soft or too loud, you may raise or lower your IP1200C’s Fixed Rx Gains. Select a level from -20 to 20. The default Fixed Rx Gains value for FXO is 1 and for FXS it is -3.

  • Page 35: Web-Based Ip1200C Management System

    Chapter 5: IP1200 C Monitor Utility 33 Utility Upgrade This function allows you to upgrade the latest IP1200C Monitor Utility version through the Internet. Simply click on the “Utility Upgrade” icon and it will directly connect to the Download web page through your default browser.
  • Page 36 When you login with the operator username and password, you will see the web page as follows. It only allows you to register IDs and view the Rate Table. B. Through the IP1200C Monitor Utility You can also login the web-based IP1200C Management System through the following icons on the top of your IP1200C Monitor Utility.
  • Page 37 Chapter 5: IP1200 C Monitor Utility 35 Click on each of the function icon on the top of your IP1200C Monitor Utility, a login window will pop-up (refer to the figure below). You can enter the administrator or operator’s username and password to login and it will connect to the web page of the IP1200C Management System directly.
  • Page 38 Enter the quantity of the IDs you want to register here and click “Submit.” Enter all of your IDs and their passwords. Then click “Submit.” Note: The user IDs and passwords for registration come with your purchased IP1200C gateway. Rate Table This function allows you to set your selling rate as you need.
  • Page 39 Chapter 5: IP1200 C Monitor Utility 37 Note: IP1200C System deducts the calling points based on DSG Rate. Password This function allows you to change your Administrator or Operator Password through your browser. Please click on the “Password” icon and enter your ID and password to login to the “Password Change” web page.
  • Page 40 38 Chapter 5: IP1200C Monitor Utility each ID has its Unpaid and Paid icon. You can click the unpaid icon “ ” to display the Daily Unpaid Calls List or click the paid icon “ ” to display Daily Paid Calls List.
  • Page 41 Chapter 5: IP1200 C Monitor Utility 39 Daily Paid Calls List You can click the paid icon “ ” to view the Daily Paid Calls List after the unpaid calls items are paid and moved to the paid list. Please refer to the figure below. You may also move each item of the paid calls list back to the unpaid calls list by select their check boxes and click “Unpaid.”...
  • Page 42 40 Chapter 5: IP1200C Monitor Utility After you set up the searching conditions, click “Submit” to get the result as follows. About You can click “About” to learn the current version of your IP1200C Monitor Utility.

  • Page 43: Appendix A: Troubleshooting

    If I have a PBX in my office, can I share the IP1200C so that everyone can use it? IP1200C is designed for every size enterprises. You can connect the FXS ports to the trunk side of a PBX or the FXO ports to the extension side of a PBX.
  • Page 44 42 Appendix A: Troubleshooting The reason might be that the busy tone parameter of IP1200C is different from the one of your local telephone company or your PBX system. As a result your IP1200C is not able to detect the busy tone signal and disconnect the line.

  • Page 45: Appendix B: Specifications

    Appendix B: Specifications 43 Appendix B: Specifications Number of Voice Ports 4 or 8 ports Port Interface FXO or FXS, 4-wire, RJ11 LAN Port Ethernet, 10BaseT, RJ45 COM Port RS232, Baud Rate: 9600 bps Dimensions 315mm x 198mm x 60mm Weight Approximately 2300g Power Input...

  • Page 46: Appendix C: Quick Reference

    In the section below, you will have a full view of configuration items. You may use this guide to quickly set up your IP1200C. If you reset IP1200C, only IP Address, Gateway IP, Subnet Mask, DNS and Telnet Password items will be retrieved to the factory default.
  • Page 47 5. Used when you cannot get -20 to 20 good voice quality from the remote party. After adjusting your IP1200C’s (6) Play Volume but you still cannot get good voice quality, raise the value. 6. Refer to the above 4.
  • Page 48 7F, 222, Cheng Teh Road, Sec.4 Taipei, Taiwan Tel: 886 2 88615558 Fax: 886 2 88615557 E-mail: sales@dsg.com.tw http://www.dsg.com.tw DSG Technology USA 20265 Valley Blvd., #N Walnut, CA 91789 Tel: 1 909 5958908 Fax: 1 909 5955508 E-mail: sales_na@dsgtechnology.com http://www.dsgtechnology.com...

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