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Merging Technologies HAPI User Manual

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Hapi User Manual
Hapi User Manual
Revision 0.06
8.06.15
Merging Technologies
Le Verney 4, CH-1070 Puidoux Switzerland
www.merging.com/horus T : +41 21 946 04 44  F : +41 21 946
04 45

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  • Page 1 Hapi User Manual Hapi User Manual Revision 0.06 8.06.15 Merging Technologies Le Verney 4, CH-1070 Puidoux Switzerland www.merging.com/horus T : +41 21 946 04 44  F : +41 21 946 04 45...

  • Page 2: Table Of Contents

    Hapi Modules Latencies ..............................30 Installing an additional Hapi I/O Module ....................31 Installing a Hapi MADI Module (MADM or MADS are optional) ..............32 Assembling the rack mount ears ......................34 Installing the Merging PCIe Ethernet Controller Card NET-MSC-GBEX1 ........35 Hapi power ON ............................
  • Page 3 Hapi troubleshooting ..........................76 Hapi on screen Error Report ............................76 How to provide Merging Support with a Hapi debug dump file ..............78 Cannot access Hapi remotely in Maintenance mode for Firmware update ..........78 Firewall and Antivirus ..............................78 www.merging.com/hapi...
  • Page 4 Hapi User Manual IMPORTANT SAFETY AND INSTALLATION INSTRUCTION SAVE THESE INSTRUCTIONS INSTRUCTIONS PERTAINING TO RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS WARNING – when using electric products, basic precautions should be followed, including the following: 1. Read all of the safety and installations instructions and explanation of graphic symbols before using the product.
  • Page 5 Merging Technologies makes no warranties express or implied regarding the Hapi embedded software, its quality, performance, merchantability or fitness for a particular purpose. The software is supplied “as is” you, the purchaser, are assuming the entire risk of the results of using this Merging Technologies software.
  • Page 6 Take all necessary precautions not to discharge static electricity when touching any of the Hapi connectors. Product Regulatory Compliance The Merging Hapi Network Converter is designed and tested to meet the standards and regulations listed in the following sections. Product Safety Compliance Hapi complies with the following safety requirements: ...

  • Page 7: Environmental Limits

    Hapi User Manual Environmental Limits System Office Environment Parameter Limits Operating Temperature +5 degrees C to +45 degrees C with the maximum rate of change not to exceed 10 degrees C per hour. Non-Operating Temperature -40 degrees C to +70 degrees C Non-Operating Humidity 95%, non-condensing @ 30 degrees C Operating Shock No errors with a half sine wave shock of 2G (with 11-millisecond duration).

  • Page 8: Declaration Of Conformity

    Hapi User Manual Declaration of Conformity According to EMC Directive 2004/108/EC Product Horus Manufacturer Merging Technologies SA Le Verney 4 CH-1070 Puidoux Switzerland Electrical Rating 90-260 VAC, 50/60 Hz, 0.2 A (at 230V) Standards EN 55103-1:2009, EN 55103-2:2009, EN 61000-3-...

  • Page 9: Hapi Warranty Information

    Merging Technologies, Inc. extends this Limited Warranty to the original purchaser. In the event of a defect or failure to confirm to this Limited warranty, Merging Technologies, Inc. will repair or replace the product without charge within sixty (60) days. In order to make a claim under this limited warranty, the purchaser must notify Merging Technologies, Inc.

  • Page 10: Introduction To Hapi

    Horus where control room I/O is required. Hapi was designed to give its users an Audio I/O channels flexibility while offering an unprecedented level of quality in such a small form factor.

  • Page 11: Hapi Block Diagram

    Hapi User Manual Hapi block diagram Hapi Block Diagram Ravenna Ravenna input streams output streams Outputs Inputs Preamp gain Line level Analog input 1 selection Phase Mic/Line Analog line output 1 Preamp gain Line level Analog input 16 selection Phase...

  • Page 12: Hapi Modules Interconnection Diagram

    Hapi User Manual Hapi modules interconnection diagram Live RAVENNA Internal Internal Output busses busses source (SubD25) (SubD25) (SubD25) (SubD25) ADAT / SPDIF ADAT / SPDIF (Toslink) (Toslink) RAVENNA Network Sink RAVENNA Network Source Mode Transparency Mode generator Loopback Wave generator...
  • Page 13 Hapi User Manual HAPI HARDWARE FRONT PANEL BACK PANEL HAPI UNIT HAPI SCHEMATIC IMAGES Front Panel Back Panel www.merging.com/hapi Page 13...
  • Page 14 Weight (excluding redundant PS) 4.5 kg / 10 lbs Dimensions (1U rack mounting) 483 x 320 x 44 mm Voltage (AC) 90V–260V, 47–63 Hz Voltage (DC) (option IOC-HAPI-PSR) 10-14V Power Consumption (Max) < 30 Watts Front Panel TFT size/resolution OLED (160x128 px) Headphone Monitor Jacks 6.3 mm(1/4”)/3.5mm...

  • Page 15: Hapi Optional Cards

    Hapi User Manual Hapi optional cards IOM-HORUS-AD8/AD8P These remotely controlled Mic/Line Input cards have set a new benchmark in analog circuitry design. Available in models that work up to 192kHz (AD8) and DXD/DSD256 (AD8P) IOM-HORUS-AD8/AD8P Key Features • 8 x exceptionally transparent, Swiss designed pre-amplifiers •...
  • Page 16 Hapi User Manual IOM-HORUS-AD8D/AD8DP These cards have the same specifications as the IOM-HORUS-AD8/AD8P cards and provide additionally a Line level post Mic-pre “Direct Out” output. Available in models that work up to 192kHz (AD8D) and DXD/DSD256 (AD8DP) IOM-HORUS-AD8D/AD8DP Key Features •...
  • Page 17 Hapi User Manual IOM-HORUS-DA8/DA8P The DA8 (up to 192kHz) and the DA8P (up to DSD) have been shown in testing to be consistently the quietest multichannel D/A conversion modules available anywhere. IOM-HORUS-DA8/DA8P Key Features • Auto-mute circuitry for “no-pop” power cycling •...
  • Page 18 Operating Line Level differs from the default ex-factory settings of +18 dBu for 0 dBFS. Procedure for Hardware alignment (for DA8 prior to run 7): 1. Shut down your Hapi. 2. Unscrew all DA8 modules that need adjustment. 3. Pull gently out (5-7 cm is enough) to access the DIP Switches. There is one block of 4 dip switches per channel.
  • Page 19 Hapi User Manual Once this is set and the DA modules are screwed back in place. Power up the Hapi and go to the Hapi Setup Page>Module, select each D/A module for software calibration. In this example case set the software attenuation to - 3 dB (see image below), so the overall result ends...
  • Page 20 These cards work at sampling rates up to 192 kHz Using those combined 8 channel Mic/Line In and Line Out cards allow the Hapi to be configured with up to 16 channels of Analog In/Out.
  • Page 21 Hapi User Manual IOM-H-ADA8 Mic-Pre Analog Section Frequency response +0/-0.5 dB, Line 5 Hz - 75 kHz Frequency response +0/-2.0 dB, Line 2.5 Hz - 150 kHz Frequency response +0/-0.5 dB, Mic 10 Hz - 100 kHz Frequency response +0/-2.0 dB, Mic...
  • Page 22 Single mode fibers have a lower power loss characteristic than multimode which means that it supports longer runs but single mode fibers are more expensive. The multimode version (IOM-HAPI-MADM) is the most widely used optical MADI connection, but for fiber lengths of more than 600m Merging Technologies recommends to use the single mode version (IOM-HAPI-MADS).

  • Page 23: Hapi Cables

    Note: The pinout of the DB-25 is as per AES59 (Tascam Analog). * THESE CONNECTIONS ARE NOT MEANT TO SUPPORT ANY SIGNIFICANT WEIGHT.* Ensure that there is no strain from the connected cable as any significant pressure on the module’s DSUB connector could damage the Hapi unit. www.merging.com/hapi Page 23...
  • Page 24 Note: The pinout of the DB-25 is as per AES59 (Tascam Analog). * THESE CONNECTIONS ARE NOT MEANT TO SUPPORT ANY SIGNIFICANT WEIGHT.* Ensure that there is no strain from the connected cable as any significant pressure on the module’s DSUB connector could damage the Hapi unit. www.merging.com/hapi Page 24...
  • Page 25 * THESE CONNECTIONS ARE NOT MEANT TO SUPPORT ANY SIGNIFICANT WEIGHT.* Ensure that there is no strain from the connected cable as any significant pressure to the module’s DSUB connector could damage the Hapi unit. www.merging.com/hapi Page 25...
  • Page 26 Connecting the Sync Cable The Sync Cable (optional with each Hapi unit) is a DB15 cable that connects to the “SYNC” port on the rear of the Hapi unit. The SYNC cable provides connectivity forLTC and Video Reference Input and Output for the Hapi unit.
  • Page 27 Connecting the RAVENNA Ethernet cables The RAVENNA ports (Primary and Secondary) are RJ45 female receptacles. Simply line up the RJ45 cable with the slot on the rear of the Hapi unit and slide it into place until it clicks into its locked position.

  • Page 28: Hapi Key Features

    The ADA8 work at sample rates up to 192 kHz. DC power supply options Your Hapi interface can be fitted with a DC power supply input, this can be used to battery power the device or as a secondary power input.
  • Page 29 MADI (Module) A MADI module is available and can be fitted in one of the Hapi slots. It provides users with up to 64 channels of MADI I/O for use with the system. The signal sent to the MADI Outputs (both Coaxial and Optical are available simultaneously) are configurable in blocks of 8 channels and can be sourced from any other module in the Hapi.

  • Page 30: Hapi Modules Capabilities

    Hapi User Manual Hapi Modules Capabilities AD8P DA8P AD8D AD8DP standard premium Modules standard premium Headphone MADI ADAT SPDIF √ √ √ √ √ √ √ √ √ √ 44.1/48kHz (64 I/O) (8 I/O) (2 I/O) √ √ √ √...

  • Page 31: Installing An Additional Hapi I/O Module

    DA8/DA8P) Before you start Place the Hapi unit on a hard, dry surface or mount it onto a 19” rack and leave plenty of room for air convection. In order to meet the EMC requirements of directives 89/336/EEC and 93/68/EEC, and in order to obtain the high performance possible for the Hapi unit, you must use correctly shielded cables of good quality for all external connections when installing the Hapi unit.

  • Page 32: Installing A Hapi Madi Module (Madm Or Mads Are Optional)

    Installing a Hapi MADI Module (MADM or MADS are optional) Before you get started Place the Hapi unit on a hard and dry surface or mount it into a 19” rack and leave plenty of room for air convection. In order to meet the EMC requirements of directives 89/336/EEC and 93/68/EEC, and in order to obtain the high performance possible for the Hapi unit, you must use correctly shielded cables of good quality for all external connections when installing the Hapi unit.
  • Page 33 6. Align the MADI Module over the 4 spacers and screen the MADI module using the 4 screws 7. Connect the ribbon cable from the MADI module to the J8 connector on the Main Hapi board 8. Put the back panel cover slot for MADI and screw the 2 nuts onto the I/O BNC connectors.

  • Page 34: Assembling The Rack Mount Ears

    With highly loaded Horus units (more than 3 I/O Analog modules per unit) or Hapi units (2 I/O Analog modules per unit), Merging recommends a free space of 1U above each unit to ensure adequate cooling of the devices www.merging.com/hapi...

  • Page 35: Installing The Merging Pcie Ethernet Controller Card Net-Msc-Gbex1

    Hapi User Manual Installing the Merging PCIe Ethernet Controller Card NET-MSC-GBEX1 Detailed steps on how to install the NET-MSC-GBEX1 PCIe card in your PC. 1. Power down your PC and switch it off at the wall. Remove the screws holding the top or side of the case on and carefully slide off the panel.
  • Page 36 Hapi User Manual 5. Push down gently at first, ensuring you have the pins lined up correctly with the slot, and then apply more force to slot the card home fully. 6. Use the screw which held the backing plate in place to secure the card and check that the card sits properly.

  • Page 37: Hapi Power On

    The Hapi unit runs on 85-240V, 50-60 Hz AC voltage. Excessive voltages can seriously damage the Hapi unit, so make sure that your AC power matches the voltage of your Hapi unit. When you connect the power, use the cable you received with your Hapi unit and plug it into a grounded outlet.
  • Page 38 Maintenance Mode, such mode is necessary for firmware updates only. 2. The Hapi front panel button will turn on. If the panel button light isn’t steady but appears to flicker, this may indicate a fault condition and requires immediate shut down.

  • Page 39: Hapi Oled Screen Interface

    Hapi User Manual Hapi OLED screen interface Hapi Menu Hierarchy www.merging.com/hapi Page 39...

  • Page 40: Screen Navigation

    This is the screen which you will see after the Hapi completes its boot sequence. From here you can navigate to all the other menus for the setup and use of Hapi. If at any time you want to return to the Home Screen, you can press and hold the Main Rotary Control button for a second in order to return to the Home Screen.

  • Page 41: Volume Menu

    The Volume menu is where the user can determine the analog output module which will be controlled by the Hapi Rotary Control. It will also display the output meters of the selected module. Pressing the Hapi Rotary Control button allows user to select the which analog Module will be volume controllable...

  • Page 42: D/A Meters Sub-Menu (Meters)

    8 VU meters, if you have 2 x D/A modules you will see 16 VU meters, so one for each physical output. Input Levels Sub-Menu (Meters) The Input Meters page will display the input metering of the modules present in the Hapi. A metering view of one Led per input channel is represented in this page. LED indications:...

  • Page 43: Meters Settings Menu

    I/O Menu Sync Sub-Menu (I/O) The IO and Synchronization menu is where the user can select the source of the Hapi reference clock. It is essential that these settings are configured correctly in order to ensure a clean audio signal through the Hapi unit.

  • Page 44: Refs Sub-Menu (I/O)

    Green: Locked Note: When two or more Hapi are connected together through an Ethernet network, one of them will always be automatically selected as master, the other Hapi' will be forced into slave state and therefore will not be synchronized to wordclock or audio input. However, this is not a problem since all Hapi' will be synchronized.

  • Page 45: Timecode Sub-Menu (I/O)

    Hapi User Manual Frequency: The long-term measured Frequency (in Hz) and deviation in ppm (parts per million) between the signal the unit is locked on to and the internal reference. Delta: The short-term (instantaneous) time offset between the reference signal and the internal (considered as ideal) reference, measured in nanoseconds (ns).

  • Page 46: Preamp Menu

    Hapi User Manual PreAmp Menu The PREAMP (A/D) menu becomes active if you have 1 or more AD8(P) modules installed in the Hapi unit, giving full access to the Input controls. Please see below for a description of the buttons available.
  • Page 47 Hapi User Manual This button will turn on 48V phantom power for the channel. If it is lit, it means that Phantom power is active. Only active on channels set to Mic. If a MAJOR (by MAJOR, we mean that the threshold of short-circuit detection...

  • Page 48: Setup Menu

    44.1 kHz - 48 kHz - 88.2 kHz - 176.4 kHz - 192 kHz - 384 kHz – DXD/DSD Note: The available Sampling Rates depend on the Hapi Analog module cards. Only Premium Analog modules offer support beyond 192 kHz.

  • Page 49: Routing Menu (Setup)

    23.98fps and 29.97fps Routing Menu (Setup) Module routing menu describes where the signal for each module in the Hapi is coming from. Each button leads to a sub-menu that allows the user to change the source of the signal to that specific module.

  • Page 50: Modules Menu (Setup)

    The example picture below shows a MADI output routing being selected from the Routing page on the MADI module channels 1-8 Modules Menu (Setup) Module menu will show the available Hapi Modules that your Hapi has in its configuration www.merging.com/hapi Page 50...
  • Page 51 A/D N The A/D buttons, which become active if you have 1 or more AD8(P) modules installed in the Hapi unit, give access to the Input controls. N being a number incrementing from 1 to 2. Please see below for a description of the buttons available.

  • Page 52: Heaphone Menu

    Hapi User Manual Heaphone Menu The Headphone menu refers to the Hapi front panel Headphone Monitor jacks. The Headphone jacks 1 & 2 (6.3 mm and 3.5 mm) output the same source and level. Headphone gain: Sets the gain of the Headphone output. By selecting (Rotary Push) the Gain...

  • Page 53: Modules: A/D Sub-Menu

    User can offset the Mic Gain Alignment scaling from a Range of 0dB to +12dB. Example: Setting a gain alignment of +10dB will make the Hapi, Web Access or the Pyramix PreAmps control to be offset by a scaling of +10 dB.

  • Page 54: Modules: D/A Sub-Menu

    Hapi User Manual Serial Number: This is the place you can access all your Modules serial numbers without having to unslot them or open the box Type: Module Type description Modules: D/A Sub-Menu Output attenuation: Calibration of the D/A output (Range -60.0 dB to 0 dB).

  • Page 55: Presets Menu (Setup)

    If enabled the save configuration will happen at every 2 minutes. Note: Since the flash memory which is at the heart of the Hapi storage has a huge (but not infinite) amount of write cycles, we limit the auto-save of all configuration and PreAmps settings to once every two minutes if (and only if) a change has occurred meanwhile.

  • Page 56: System (Setup)

    Hapi User Manual System (Setup): ASIO Clock: If set to Auto enabled: The ASIO clock will be generated by the Hapi which will be PTP Master. If Auto is disabled: The ASIO clock will always be generated by this Hapi.

  • Page 57: Network Menu (Setup)

    Auto: The IP address will be automatically attributed using ZeroConf/Auto-IP mechanism (address range 169.254.xx.xx if no DHCP server is present) Address: Set the IP Address for the Hapi unit by using box selection and the - or + buttons (Available only with IP Settings = Manual) Netmask: Set the Subnet Mask for the Hapi unit by using box selection and the <...

  • Page 58: Error Menu

    Hapi User Manual ERROR Menu List the errors detected by the Hapi. Refer to the troubleshooting section below for details of each errors. The Clear entry will delete the listed errors. EXIT Menu Shutdown: Initiates a proper shutdown of the Hapi unit, including a save of the current configuration.

  • Page 59: Hapi Web Control Access

    Hapi Web Control access Installing and accessing the Hapi Control interface remotely To control and view your Hapi remotely with a web browser make sure that you are using one of the Internet browsers below: Google Chrome (Highly Recommended), Mozilla Firefox, Opera, Apple Safari.
  • Page 60 Hapi User Manual The Web access Hapi menu pages are based on the Horus layout and differ from the Hapi OLED screen Disconnection warning: User will be warned it the remote web access to the Hapi become offline/disconnected. www.merging.com/hapi Page 60...
  • Page 61 Hapi User Manual Meters web menu The Meters web menu will display the input metering of the modules present in the Hapi Led indications: Peak indication Alignment range Signal indicator The leds indicate the inputs levels of the AD1 inputs 1 to 8 Note: You can reset a module Peak by doing Mouse + Click on the Module display section.

  • Page 62: The Hapi Embedded User Manual

    The Hapi embedded User Manual The Hapi embedded User Manual can be opened by clicking on the question mark sign at the bottom left of your browser. This will overlay the Hapi User Manual on your Web control access page. www.merging.com/hapi Page 62...
  • Page 63 Hapi User Manual Figure5 Hapi Embedded User Manual The Hapi Presets: Disk Presets can be stored and loaded on your local system where Hapi is connected to. Hapi Preset menu Save Presets Up to 5 presets can be saved and stored in the Hapi...
  • Page 64 Hapi User Manual Note: Stored Hapi preset have a .bin file extension. In order to be able to rename the Hapi preset file at save the Chrome browser users will need to adjust this Setting. 1. Go into Chrome Settings 2.

  • Page 65: Hapi & Horus Setup Examples

    Hapi User Manual Hapi & Horus setup examples www.merging.com/hapi Page 65...
  • Page 66 Hapi User Manual www.merging.com/hapi Page 66...
  • Page 67 Hapi User Manual www.merging.com/hapi Page 67...
  • Page 68 Hapi User Manual www.merging.com/hapi Page 68...
  • Page 69 Hapi User Manual www.merging.com/hapi Page 69...
  • Page 70 Hapi User Manual www.merging.com/hapi Page 70...

  • Page 71: Hapi Firmware Update Procedure

    Hapi. (Users who have received a .rar will first have to Unrar it) 3) Power up the Hapi using the big power button, while pressing down and holding the Home Page button (small pyramid) a few seconds in order to start up in Maintenance Mode You can also reboot the Hapi to Maintenance mode from the OLED Screen Exit menu Or from the Hapi Web Access set up page.
  • Page 72 Hapi in normal mode. You can also press the small triangle button in order to reboot the Hapi. Be aware that the small triangle button is only active for reboot when in Maintenance mode.
  • Page 73 8) Click on “Select File” and choose the file (.hapi) that you have previously unzipped on your disk 9) Click on “Update Device” (after a while, you will see some messages on the TFT screen).
  • Page 74 11) Shutdown your Hapi after the Firmware or Maintenance Mode update. Restart your Hapi manually afterwards. 12) You can verify the firmware version installed by going into the Hapi Setup menu and selecting System info. The firmware version and date of issue will be displayed.
  • Page 75 If you do not proceed in this way the Hapi may no longer start up. Then a return to factory might be required. If a fail message is posted saying “Wrong maintenance version, must be >= 31”. This means...

  • Page 76: Hapi Troubleshooting

    Hapi on screen Error Report Your Hapi can display on the OLED screen some detected errors. In case of an error report the Hapi will display the message on its screen. Refer to the error list below as a reference. Once the issue is sorted Press the “clear”...
  • Page 77 Hapi User Manual “48V power failure: all A/D 48V forced off until next reboot” The attached error message is displayed when: 1. 48V is malfunctioning 2. If there is a short circuit on 48V If a MAJOR (by MAJOR, we mean that the threshold of short-circuit detection requires at least 10 Preamp inputs to be shorted simultaneously) 48V Phantom Power Supply short circuit is detected, 48V is forced off on all A/D channels and the following error message is displayed.

  • Page 78: How To Provide Merging Support With A Hapi Debug Dump File

    3. If it still does not work, make sure that your Network card is set to Automatic IP addressing (see page 58 above) 4. If case none of the above works, make sure that the Hapi if well connected to your system via Ethernet. It is mandatory that the Ethernet port or Switch is a Gigabit one.

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