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Firich Enterprise AerPOS AP-3435 User Manual

15” bezel fanless pos system
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AP-3435
15" Bezel Fanless POS system
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Summary of Contents for Firich Enterprise AerPOS AP-3435

  • Page 1 Version-0.5 AP-3435 15” Bezel Fanless POS system...
  • Page 2 Firich Enterprise Co., Ltd. Information provided in this manual is intended to be accurate and reliable. However, Firich Enterprise Co., Ltd assumes no responsibility for its use, nor for any infringements upon the rights of third parties, which may result from its use.
  • Page 3 Safety and Warranty 1. Read these safety instructions carefully. 2. Keep this user's manual for later reference. 3. Disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth. 4.

  • Page 4: Table Of Contents

    Introduction AerPOS ( AP-3435 ) Introduction..................1 A Quick Tour for AP-3435....................2 AP-3435 Dimension ...................... 3 Rear I/O Panel Connectivity....................4 Aer POS AP-3435 Packing List.................... 4 Hardware Installation and Upgrading 2.5” Hard Disk Drive Installation................... 5 MSR / Finger Print Reciever / RFID / iButton Installation ............. 6 COM Port Power Setting......................
  • Page 5 Specifications AP-3435 Specifications...................... 42 Troubleshooting Touch Panel Does Not Work..................43 OSD Panel Cannot Work Precisely................43 Cannot Detect SATA Storage HDD/SSD ..............43 PS/2 Keyboard Is Not Functioning Normally ............... 44 LAN Is Not Functioning Properly ................. 44 COM1 ~ COM5 Are Not Functioning Properly............. 44 Cash Drawer Port Is Not Functioning Properly............

  • Page 6: Introduction

    AerPOS Series AP-3435 AerPOS ( AP-3435 ) Introduction Bezel Free AerPOS series reaches design concept of the Total Cost Ownership and balance the strong requirement for POS quality, AerPOS is implemented with Quality-Oriented, Space- Effective, Fanless Energy Saving. AP-3435 also provides a decent choice for noise-free environment applications with optimized product reliability.

  • Page 7: A Quick Tour For Ap-3435

    AerPOS Series AP-3435 A Quick Tour for AP-3435 15” Touch Display Power Switch HDD LED USB Port Display OSD Power Switch / Status Blue LED: Power ON 2.5” SATA Drive Red LED: Power Off / Standby Access HDD / SATA Status Orange LED: Operation 11.6”...

  • Page 8: Ap-3435 Dimension

    AerPOS Series AP-3435 AP-3435 Dimension H: 360mm W: 370mm W: 240mm D: 235mm...

  • Page 9: Rear I/O Panel Connectivity

    AerPOS Series AP-3435 Rear I/O Panel Connectivity COM 4 COM 1 COM 2 DC IN PS2 Cash Drawer DC OUT Line Out COM 3 COM 5 I/O Port Connector Type Description COM 1 D-sub 9 Serial port COM 1 DC IN DC IN connector Connect the 12V power adaptor to this port DC out...

  • Page 10: Hardware Installation And Upgrading

    AerPOS Series AP-3435 Do not remove the Display Module without switch off the terminal. Power must be switched off and power cord must be unplugged. Every time you service the system, please be aware of this. 2.5” Hard Disk Drive Installation 1.

  • Page 11: Msr / Finger Print Reciever / Rfid / Ibutton Installation

    AerPOS Series AP-3435 MSR / Finger Print Reciever / RFID / iButton Installation 1. Remove the plastic cover at the back of Touch Display Module 2. Insert the MSR / RFID / Finger Print Receiver / I- button Module into USB A- Type Connector.

  • Page 12: Com Port Power Setting

    AerPOS Series AP-3435 COM Port Power Setting 5. Remove back cover of the terminal by two screws on the top side 6. Select COM port Power by jumper JCOM6 JCOM3 JCOM5 JCOM1 JCOM4 3. Please aware Pin1 location and make sure the correct power voltage is selected for serial devices.

  • Page 13: Back Cover Installation Notice

    AerPOS Series AP-3435 Back Cover Installation Notice According to the Thermal Reliability, please ensure the “Hooks of Back Cover” are well assembled into the terminal main chassis during the remove and re-installation back cover. ( Wrong ) ( Correct ) ( X ) ( Wrong ) ( O ) ( Correct )

  • Page 14: Integrated Vfd / Lcm Installation

    AerPOS Series AP-3435 Integrated VFD / LCM Installation 1. Remove the VFD Plastic cover and Back Cover on the terminal 2. VFD is connected to the COM6 3. VFD is connected to the COM6 (COM6 has internal power which has been pre-set as 12V power) ** Please note When VFD/LCM is integrated, please remove the external COM3 from the Rear IO to prevent the serial devices are conflict with each other by using the same...

  • Page 15: Memory (Ddriii Ram) Installation

    AerPOS Series AP-3435 6. Tilt and Adjust the VFD / LCM angle into proper position. Memory (DDRIII RAM) Installation Unfasten and remove the back cover Install DDRIII memory Before restore the top cover, please check the thermal pad stays in the same position...

  • Page 16: 15" / 11.6" 2 Nd Display Installation

    AerPOS Series AP-3435 15” / 11.6” 2 Display Installation Remove the VFD plastic cover Assemble the 2 screen with bracket with 4 screws Assemble the 2 Screen with bracket to Terminal. Fasten 3 screws (1 on top, 2 underneath) Plug in VGA and DC 12V cables...

  • Page 17: 15" 1 St Touch Display Installation & Swapping

    AerPOS Series AP-3435 15” 1 Touch Display Installation & Swapping Release 1 thumb screw at the back side of Display Lift the Display Module up to disassemble from the main unit of terminal Display and main body units are separated. Reverse the process can assembly back the Touch Display Module.

  • Page 18: Osd Function And Adjustment

    AerPOS Series AP-3435 OSD Function and Adjustment OSD function and adjustment Back Light Power (finger touch for 2 seconds) Back Light Power On – Blue LED indication Back Light Power Off – LED indication Button Down (finger touch for 2 seconds) Back Light Dimmer Down Button Up (finger touch for 2 seconds) Back Light Dimmer Up...

  • Page 19: Cash Drawer Installation

    AerPOS Series AP-3435 Cash Drawer Installation Before connecting the cash drawer to the AP-3435, please make sure the drive voltage and cable pin assignment of the cash drawer matches the definition of the cash drawer port of AP-3435. Please refer to the jumper setting and pin definition for FH-5251 MB Manual. Note: If the cash drawer cannot be detected by the system, please refer to trouble shooting.

  • Page 20: Software Installation And Setup

    AerPOS Series AP-3435 AP-3435 comes with a variety of drivers for different operating systems. You can download all the necessary drivers and utilities from http://www.fecpos.com. Please follow this installation sequence. Driver installation sequence: SMbus Driver-> Chipset Driver -> VGA Driver -> LAN Driver -> Audio Driver -> Touch Tools...

  • Page 21: Smbus Driver Installation

    AerPOS Series AP-3435 SMbus Driver Installation SMbus Driver Installation for Windows XP 1. Download drivers from FEC website or insert the Driver CD into your CD ROM Drive. 2. Double click Setup.exe, and Click Next to start driver installation 3. Click Yes for license agreement...
  • Page 22 AerPOS Series AP-3435 4. choose Next for the following steps 5. Finish and Restart system.

  • Page 23: Chipset Driver Installation

    AerPOS Series AP-3435 Chipset Driver Installation Intel ATOM D525 Chipset Installation Utilities for Windows XP 1. Download drivers from website or insert the CD into your CD ROM Drive. 2. Open Setup.exe and Click Next. 3. Read the License Agreement and click Yes.
  • Page 24 AerPOS Series AP-3435 4. Click Next and the drivers for the Intel Chip set will install. 5. Please wait while the setup program processing. 6. When the 'Setup COMPLETE' message appears click Finish to restart your computer.

  • Page 25: Vga Driver Installation

    AerPOS Series AP-3435 VGA Driver Installation GMA3150 driver installation for Windows XP 1. Download drivers from website or insert the CD into your CD ROM Drive. 2. Execute Steup.exe 3. Select Next and click Yes of License Agreement Page.
  • Page 26 AerPOS Series AP-3435 4. Select Next to continue driver installation. 5. Finally, Finish and Restart the system...

  • Page 27: Lan Driver Installation

    AerPOS Series AP-3435 LAN Driver Installation Realtek RT8111E LAN Driver Installation for Windows XP 1. Download drivers from website or insert the CD into your CD ROM Drive. 2. Execute Setup.exe. 3. Click Next to continue 4. Please wait while processing.
  • Page 28 AerPOS Series AP-3435 5. Click Finish to complete the installation procedure.

  • Page 29: Audio Driver Installation

    AerPOS Series AP-3435 Audio Driver Installation Realtek ALC269 Audio Driver Installation for Windows XP 1. Download drivers from website or insert the CD into your CD ROM Drive. 2. Double click WDM_R253.exe. 3. Click Next to continue. 4. Click Finish and restart the system.

  • Page 30: Fec Auo Project-Capacitive Touch Utility

    AerPOS Series AP-3435 FEC AUO Project–Capacitive Touch Utility (Raydium controller) FEC Projective – Capacitive Touch Utility Introduces: 1. Activate Calibration 2. Mode of FEC Capacitive Touch Panel and default settings 3. Capacitive Touch User Configuration 4. F/W Reading or F/W Update 5.
  • Page 31 AerPOS Series AP-3435 Activate Calibration There are two different methods to do the calibration: (1) OSD on/off, (2) Utility Calibration 1. OSD on/off The FEC P-CAP touch is Auto Calibrating during the Terminal boots up or power on the display. Please note: during the process of touch auto calibration, keeps finger touches or other metal parts from the touch panel for 10 seconds until the calibration is finished.
  • Page 32 AerPOS Series AP-3435 Mode of FEC P-Capacitive Touch Panel and Default Settings The default setting of FEC P-CAP touch will be always “Mouse Mode” with Single Touch as the factory default setting. If the application requires Multi Touch (Dual Touch), FEC P- CAP touch can also be accordingly set as “Touch Mode”...
  • Page 33 AerPOS Series AP-3435 3. Default setting includes: Default mode: Mouse Mode Default Sensitivity: 20 Assist Double Click (Pixel): 30 pixel square; Right Click delay: 2 seconds Click Response Time: 5 Initial Contact: 30 FW Version: 130327A1...
  • Page 34 AerPOS Series AP-3435 P-Capacitive Touch User Configuration The P-Capacitive Touch is relating to humidity of environment, humidity of finger tips or touching area size of finger tips. Moreover, these facts are relating with personal experience. If user requires a slightly different touch performance, it can be adjusted from the user configuration of touch utility.
  • Page 35 AerPOS Series AP-3435 5. Initial Contact (The initial time after re-upload the F/W from utility): this value is from 1~250 seconds (Note: the most optimized Initial Time is “30” seconds) 6. Tick to enable the right click function. 7. After choose the right setting, click “Apply” to finalize the settings.
  • Page 36 AerPOS Series AP-3435 F/W Reading and F/W Update 1. Execute the touch utility 2. Choose “Auto Detect” wait for 10 sec for connection between Touch Utility and Touch Controller, until Mouse / Touch Mode shown. You can read the current F/W version (XXXXXXA1) from the bottom of the utility.
  • Page 37 AerPOS Series AP-3435 5. wait for 10~20 second for updating F/W; click “OK” when pops out updates firmware finish window. 6. Re-confirm the F/W is updated: click auto detect to re-check the proper firmware is updated.
  • Page 38 AerPOS Series AP-3435 Touch Function for 2 Screen The current Raydium touch firmware (130327A1) can only support 2 touch screen in touch mode Win7 or POSReady 7 OS. The function of “Second Display” from this utility is not available for winXP or POSReady2009.

  • Page 39: Eeti Touchkit Tools Installation

    AerPOS Series AP-3435 EETI TouchKit Tools Installation EETI TouchKit Installation for Windows XP 1. Down load Touch Kit for WinXP 2. Execute Setup.exe 3. Click Next 4. Choose “None” and Click Next for further installation process...
  • Page 40 AerPOS Series AP-3435 5. Click OK to close the pop-up dialog. 6. Click “Support Multi-Monitor System” and then Next to continue. 7. Click Next and choose a program folder to “Touch Kit”, then “Next”...
  • Page 41 AerPOS Series AP-3435 8. Touch Controller found in USB, then Click Yes 9. Click OK and turn off the computer to restart your system again. After the system finish rebooting follow the instruction to calibrate the Touch screen.

  • Page 42: Eeti Touchkit Installation For Windows 7

    AerPOS Series AP-3435 EETI TouchKit Installation for Windows 7 1. Down load Touch Kit for Win 7 (setup.exe) 2. Execute Setup.exe 3. Click Next 4. Un-tick “Install RS232 interface driver” and Click “Next” to go for further process.
  • Page 43 AerPOS Series AP-3435 5. Click “Yes” and confirm the USB touch controller is plugged. 6. Click “Support Multi-Monitor System” and then Next to continue.

  • Page 44: Touchkit Control Panel

    AerPOS Series AP-3435 7. Click Next 8. Click OK and turn off the computer to restart your system again. After the system finish rebooting follow the directions to calibrate the Touch screen. TouchKit Control Panel This section explains the different options in the TouchKit control Panel. General tab...
  • Page 45 AerPOS Series AP-3435 The general tab allows you to: • Manage the touch screen controller you installed. Tools tab The tools tab allows you to: • Calibrate the touch screen with the 4 Points Calibration button.

  • Page 46: Wireless Lan Driver Installation

    AerPOS Series AP-3435 Wireless LAN Driver Installation Wireless LAN Driver Installation for all Windows Operating Systems (Optional) 1. Download drivers from website 2. Run Setup.EXE 3. Click Next...

  • Page 47: Specifications

    AerPOS Series AP-3435 AP-3435 Specifications Aer POS AP-3435 Fan Less Chipset Intel Atom Processor D525 1.8G DDR3 Standard 1GB, Memory Max 4GB Main Power Supply 12V 90W Specifications Thermal Fan less Storage Device 1 x 2.5” SATA Driver Bay Speakers Internal Speaker 2W x 2 Display Design 15”...

  • Page 48: Troubleshooting

    AerPOS Series AP-3435 Please note that the following troubleshooting guide is designed for people with strong computer hardware knowledge or Engineers and Maintenance. Touch Panel Does Not Work Check “Touch Display Module” is connected well with terminal. Check HID USB touch device is detected by OS. (Resistive Touch) Check if the EETI driver or the TouchKit driver has been properly installed.

  • Page 49: Ps/2 Keyboard Is Not Functioning Normally

    AerPOS Series AP-3435 PS/2 Keyboard Is Not Functioning Normally Make sure the keyboard is properly connected to the PS/2 keyboard port before the system is powered up. Check that the LED on the keyboard goes on then off after power on. If yes, the keyboard is getting power correctly.

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