NewerTech PAXPower RAID User Manual page 19

NewerTech MAXPower RAID eSATA 6G-4e
Obtaining Warranty Service
Through is exclusive distributor; NewerTech is pleased to offer warranty service fulfilled by OWC. Please access, review the all included
product information, and contact our technical service department before requesting warranty service. If the product is still not
functioning properly after making use of these resources, please contact the OWC representatives or, if applicable, an OWC Authorized
Service Provider located using the information provided in the documentation. An OWC representative or OWC Authorized Service
Provider will help determine whether your product requires service and, if it does, will inform you how OWC will provide it. OWC or
its OWC Authorized Service Providers will provide warranty service on products that are tendered or presented for service during the
Warranty Period, as permitted by law. You will be responsible for shipping and handling charges to the United States of America for any
warranty service. In accordance with applicable law, OWC may require that you furnish proof of purchase details and/or comply with
registration requirements before receiving warranty service. Please refer to the accompanying documentation for more details on this
and other matters on obtaining warranty service.
This warranty is expressly subject to the website Terms & Conditions ("Terms") & Terms of Sale located at
http://eshop.macsales.com/service/terms/sale, which are hereby incorporated herein and made a part hereof by this reference.
For OWC's complete Return Policies, please visit http://eshop.macsales.com/service/returnpolicy.
*NEITHER NEWERTECH NOR OWC ARE RESPONSIBLE FOR THE LOSS, CORRUPTION OR DESTRUCTION OF DATA WHILE USING ANY
PRODUCT PURCHASED FROM NEWERTECH OR OWC. NEWERTECH AND OWC WILL NOT BE HELD LIABLE IN ANY MANNER FOR
THE RECOVERY OR RESTORATION OF ANY DATA LOST. TO MAXIMIZE YOUR DATA PROTECTION, OWC RECOMMENDS THAT YOU
KEEP AN ADDITIONAL COPY OF YOUR DATA IN A COMPLETELY DIFFERENT LOCATION.
Both NewerTech and OWC sells a wide variety of products, some from multiple manufacturers and cannot control all aspects of
manufacturing, delivery or use. As a result, NewerTech and OWC are not responsible for special, incidental, or consequential damages
including but not limited to, lost profits, downtime, technician fees, goodwill, damage to or replacement of equipment and property,
and any costs of recovering, reprogramming, or reproducing any program or data stored in or used with any product purchased from
OWC. Additionally, NewerTech and OWC are not responsible for any problem that is caused by (a) commercial use; accident; abuse;
neglect; shock; electrostatic discharge; heat or humidity beyond product specifications; improper installation; operation; maintenance
or modification; or (b) any misuse contrary to the instructions in the user manual; or (c) loss passwords; or (d) malfunctions caused by
other equipment.
Page 19