Duxbury Networking DUX412 User Manual

3g adsl wireless voip gateway for wcdma/hsupa networks

Hide thumbs

Table Of Contents

Table of Contents

Quick Links

Duxbury Networking DUX412 Gateway

3G ADSL Wireless VoIP Gateway

for WCDMA/HSUPA Networks

User Guide

Document Name: User Guide

Version:

0 2.00

Date:

2011-11-04

Status:

Conﬁdential

DocID:

DUX412_v02.00

www.duxbury.co.za

Table of Contents

Need help?

Do you have a question about the DUX412 and is the answer not in the manual?

Questions and answers

Summary of Contents for Duxbury Networking DUX412

Page 1: User Guide
Duxbury Networking DUX412 Gateway 3G ADSL Wireless VoIP Gateway for WCDMA/HSUPA Networks User Guide Document Name: User Guide Version: 0 2.00 Date: 2011-11-04 Status: Conﬁdential DocID: DUX412_v02.00 www.duxbury.co.za...
Page 2 Duxbury Networking DUX412 User Guide About This Document This document describes the hardware and software of the Duxbury DUX412 3G ADSL Wireless VoIP Gateway. Disclaimer No part of this document may be reproduced in any form without the written permission of the copyright owner.
Page 3: Important Notice
Duxbury Networking DUX412 User Guide Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although signiﬁcant delays or losses of data are rare when wireless devices such as the gateway are used...
Page 4 Duxbury Networking DUX412 User Guide Using the gateway in vehicle Check for any regulation or law authorizing the use of GSM in vehicle in your country before  installing the gateway. The driver or operator of any vehicle should not operate the gateway while is in control of a ...
Page 5 Duxbury Networking DUX412 User Guide Regulatory and Type Approval Information Table 1: Directives Directive of the European Parliament and of the Council of 27 January 2003 2002/95/EC on the restriction of the use of certain hazardous substances in electrical and...
Page 6 Duxbury Networking DUX412 User Guide Revision History Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions. Release Date Firmware Version Details 2011-05-09 01.00 First Release 2011-11-04 02.00 Add WCDMA voice...
Page 7: Table Of Contents
Duxbury Networking DUX412 User Guide Contents Overview ..........................Packing List ................................................. Application Cases ........................ Installation Interface ..........................LED Indicators ........................Install the Bracket ........................ Installation the SIM Card ...................... Hardware Connection ......................Operating the Gateway ....................................................................Log In the Gateway ......................
Page 8 Duxbury Networking DUX412 User Guide 3.11.3 Advanced Settings ..................... Tools 52 3.12.1 Account Settings (Users) ..................3.12.2 Time Settings ..................... 3.12.3 Backup Settings ....................3.12.4 Update (Restore) Settings ................... 3.12.5 Update Software ....................3.12.6 Factory Settings ....................3.12.7 Reboot Router ....................
Page 9: Overview
Duxbury Networking DUX412 User Guide Chapter 1. Chapter 1.1 Overview Duxbury DUX412 3G ADSL Wireless VoIP Gateway is a Dual-WAN 3G / ADSL2+ (VPN) ﬁrewall  router integrated 3G HSUPA, ADSL / ADSL2+, 802.11b/g/n ,WCDMA/GSM voice and SIP VoIP/FoIP. 3G HSUPA works as a backup WAN, functioning as an automatic fail-over when an ADSL2+ ...
Page 10 Duxbury Networking DUX412 User Guide  Desktop bracket x1  ADSL splitter x1  Ethernet cable RJ45 x1  Phone cable RJ11 x2 CD with user guide and conﬁguration utility x1  Note: Please notify your sales representative if any of the above items are missing or damaged.
Page 11 Duxbury Networking DUX412 User Guide Interface One RJ-11 Full-rate ANSI T1.413 Issue 2 ADSL Standard G.dmt (ITU G.992.1) G.lite (ITU G.992.2) G.dmt.bis (ITU G.992.3) ADSL2 Standard ADSL2 Annex L (ITU G.992.3 Annex L) G.dmt.bis plus (ITU-T G.992.5) ADSL2+ Standard ADSL2+ Annex M (ITU G.992.5 Annex M)
Page 12 Duxbury Networking DUX412 User Guide VoIP VoIP VoIP VoIP Call waiting, Call forwarding, Call baring, Call blocking, Silence Telephone Features suppression, Voice activity detection (VAD), Comfort noise generation (CNG), G.168 line echo cancellation, Caller ID T.38 DTMP Supports DTMF tone detection and generation...
Page 13: Application Cases
Duxbury Networking DUX412 User Guide Chapter 1.4 Application Cases Office in a Box: provides an office solution to sectors such as mining, construction and  emergency services where ﬁxed infrastructure is costly and time prohibitive Data backup and redundancy: ensure business continuity to retail, banking and emergency ...
Page 14: Installation
Duxbury Networking DUX412 User Guide Chapter 2. Installation Chapter 2.1 Interface Front Panel Indicators: Right Side Interfaces: Left Side Interfaces: Chapter 2.2 LED Indicators Item Name Function On: Modem power up Power Power Off: Modem power off On: Ethernet is connected...
Page 15 Duxbury Networking DUX412 User Guide On: Modem synchronized to the DSLAM Quick blinking green: Modem training, but not synchronized Slow blinking green: Modem Idle analog phone Indicators Indicators Indicators Indicators Indicators Indicators Indicators Indicators Indicators Indicators Indicators Indicators Indicators Indicators...
Page 16: Install The Bracket
Duxbury Networking DUX412 User Guide Chapter 2.3 Install the Bracket Mount the bracket on the bottom of the gateway. Chapter 2.4 Installation the SIM Card Be sure to insert a SIM card before you use the gateway. Note: Make sure to disconnect the charger and switch off your gateway before inserting or...
Page 17: Hardware Connection
Duxbury Networking DUX412 User Guide Chapter 2.5 Hardware Connection 1. Use a telephone cord to connect the LINE port of the splitter with the phone socket on the wall (only if using ADSL). 2. Use another telephone cord to connect the MODEM port of the splitter with the ADSL port of the GATEWAY (only if using ADSL).
Page 18: Operating The Gateway
Duxbury Networking DUX412 User Guide Chapter 3. Operating the Gateway Chapter 3.1 Default Conﬁguration The Gateway has pre-conﬁgured with the VCI/VPI which is in common use. The default dial-up mode is bridge encapsulation. For bridge mode, no need to conﬁgure any more parameters.
Page 19: Status
Duxbury Networking DUX412 User Guide Default User Name: admin Default Password: admin Press ENTER or click on ‘OK’. Once the details has been authenticated you will be directed to Gateway main page where you can perform conﬁguration changes as required.
Page 20: Quick Setup
Duxbury Networking DUX412 User Guide Routing Table Displays the current IP routing table Statistics Displays a list of conﬁgured WAN (3G and ADSL) interfaces and shows the amount of traffic sent and received on each interface. VoIP Status Show the current registration status of a conﬁgured VoIP provider.
Page 21 Duxbury Networking DUX412 User Guide Step 2: Time Settings From this page the current time can be set manually or the GATEWAY can be set to obtain the correct time from an internet time server. Note: it is recommended that an internet time server is used when available if the time is set manually it will be lost in the event of a power cut or if the unit is restarted.
Page 22 Duxbury Networking DUX412 User Guide Step 3: Wireless Settings By default the Wireless (Wi-Fi) access point is enabled and the SSID (the name that is displayed when users search for Wi- Fi networks) is set to “gateway”. To keep the default settings click Next to go to the next step.
Page 23 Duxbury Networking DUX412 User Guide By default the gateway has an IP Address of 192.168.1.1 and the DHCP server is enabled so that IP addresses will be automatically assigned to clients connecting to either the wired Ethernet ports or via Wi-Fi. To keep the default settings click Next to go to the next step.
Page 24 Duxbury Networking DUX412 User Guide For most networks it is only required to set the correct APN value (this should be provided by your network operator) leave the other settings on default values. If your network requires enter the valid PPP Username and PPP Password.
Page 25 Duxbury Networking DUX412 User Guide If EoA link type was selected, choose the WAN service type, normally PPP over Ethernet (PPPoE). Click Next. Enter the username and password provided by the ADSL service provider; select any other options required and click Next.
Page 26: Network
Duxbury Networking DUX412 User Guide Check the Summary screen and then click Apply/Save to enable the connection. The Quick Setup wizard is now complete. Refer to the following sections for a complete description of all of the available options. Chapter 3.6 Network 3.6.1 3G Conﬁguration (WAN Device/WAN Service)
Page 27 Duxbury Networking DUX412 User Guide Then go to path: Network -> WAN Service to check the status. Please refer to the following ﬁgure. Click the Edit button for the 3G service Fill in the required information and click the Apply/Save button. For most networks it is only...
Page 28 Duxbury Networking DUX412 User Guide If your network requires enter the valid PPP Username and PPP Password. 3.6.2 ADSL Conﬁguration (WAN Service) Please go to path: Network -> WAN Service page. Then do the following to setup an ADSL connection.
Page 29 Duxbury Networking DUX412 User Guide 4. Click Next to input the username and password authorized by your ISP; (please Enable Fullcone NAT by ticking the box); 5. Click Next to check the Summary of this connection; 6. Click Apply/Save to enable the connection.
Page 30: Sim Pin (3G Settings)
Duxbury Networking DUX412 User Guide 3.6.3 SIM PIN (3G Settings) Go to path Network -> 3G Settings This page allows the user to enable or disable the SIM PIN function. Select whether the SIM Pin should be enabled or disabled, enter the current SIM pin and click the Apply/Save button.
Page 31: Dmz Host
Duxbury Networking DUX412 User Guide This page allows advanced settings for the ADSL interface to be adjusted. It is recommended that these settings are unchanged from their default values unless instructed by the ISP. 3.6.5 DMZ Host Go to page Network -> DMZ Host This page allows an IP Address to be entered where all incoming traffic from the WAN interfaces will be routed.
Page 32: Port Forwarding (Virtual Servers)
Duxbury Networking DUX412 User Guide application conﬁgured in Virtual Servers will be forwarded to the DMZ Host IP Address. Enter the required IP Address and click the Save/Apply button. 3.6.6 Port Forwarding (Virtual Servers) Go to path Network -> Virtual Servers This page allows the user to forward incoming traffic of selected ports on the WAN interfaces to internal hosts.
Page 33: Advanced Ip Routing (Static Route)
Duxbury Networking DUX412 User Guide 3.6.7 Advanced IP Routing (Static Route) Go to page Network -> Static Route This page allows the user to manually edit the routing table and create Static IP Routes. Note that in normal operation this is not required.
Page 34 Setting Up the WAN 1) On the router Web GUI click on the Network tab followed by the Sub heading WAN service.(img1) 2) Click on the Add under Ethernet Network (WAN) Service Setup. (img1) 3.1) Select PPP over Ethernet(PPPoE) as your WAN service type. (img6) 3.2) Click on Next.
Page 35 5) Click on the Apply/Save button. (img8) Please not that if you add a WAN service your LAN port 4 will become the WAN port and can no longer be used for LAN connectivity until the WAN service is removed.
Page 36 Setting the Failover Priority This is where you set the failover order of your WAN interfaces. 1) On the router Web GUI click on the Network tab followed by the Sub heading WAN Device.(img10) 2) Tick the Enable Automatic 3G backup tick box. If it is not ticked your 3g connection will always be up(not run as a backup).
Page 37 Duxbury Networking DUX412 User Guide Please click QoS QUEUE button to enter the QoS Queue setup page, then click Add button. This screen allows you to conﬁgure a QoS queue and assign it to a speciﬁc layer 2 interface. The scheduler algorithm is deﬁned by the layer 2 interface.
Page 38: Application
Duxbury Networking DUX412 User Guide Chapter 3.7 Application 3.7.1 UPnP Settings Go to path Application -> UPnP Use this page to enable or disable Universal Plug and Play (UPnP) functionality. UPnP allows networked devices to automatically discover each other. By default UPnP is enabled -- it is recommended that this setting be left unchanged.
Page 39: Vpn (Ipsec Vpn)
Duxbury Networking DUX412 User Guide Dynamic DNS allows a static hostname to be assigned to a connection which is not assigned a static IP address. A subscription to a Dynamic DNS provider is required to maintain the mapping between the hostname and the currently assigned IP address.
Page 40 Duxbury Networking DUX412 User Guide  IPSec Connection Name: specify a name to identify the tunnel.  Remote IPSec Gateway Address: specify the IP address or FQDN for the remote end of the tunnel, this should be the internet IP address for the remote gateway.
Page 41 Duxbury Networking DUX412 User Guide A default PPTP tunnel is automatically created for each available WAN interface. Click the Edit button to conﬁgure the tunnel:  Tunnel Name: specify a name to identify the tunnel.  IP Address or Domain Name: specify the IP Address or FQDN for the remote PPTP Network Server.
Page 42: Wlan Basic
Duxbury Networking DUX412 User Guide Chapter 3.8 Wireless Conﬁguration (WLAN) 3.8.1 WLAN Basic Click WLAN to conﬁgure the wireless feature of the Gateway. Go to path: WLAN -> WLAN Basic page to enable/disable WLAN feature. Then click Apply/Save button; ...
Page 43: Advanced Settings
Duxbury Networking DUX412 User Guide 3.8.3 Advanced Settings Go to path WLAN:> Advanced Settings This page contains advanced parameters for the Wireless LAN interface. It is strongly recommended that these settings be left unchanged unless there is a speciﬁc requirement for different settings in the environment where the GATEWAY is installed.
Page 44: Wlan Bridge
Duxbury Networking DUX412 User Guide MAC Restrict Mode – select from the following:  Disabled – all MAC Addresses will be allowed to connect. Allow – only MAC addresses listed below will be allowed to connect.   Deny – all MAC Addresses will be allowed to connect EXCEPT those listed below.
Page 45 Duxbury Networking DUX412 User Guide Chapter 3.9 LAN Conﬁguration (DHCP) Conﬁgure the Gateway’s IP address and DHCP options. Go to path DHCP:> LAN Setup Set the required options then click the Apply/Save button Note: changes will take effect immediately and if the IP Address of the gateway is changed the connection to the web interface will be lost.
Page 46: Firewall
Duxbury Networking DUX412 User Guide Get DNS Server from WAN: select to pass the DNS server addresses obtained automatically from the WAN interface to the DHCP clients. Conﬁgure the second IP address: select to assign an additional IP address to the gateway (advanced option).
Page 47 Duxbury Networking DUX412 User Guide Click Add button to conﬁgure incoming IP ﬁlters. The following interface allows user to create a ﬁlter rule to identify incoming IP traffic by specifying a new ﬁlter name and at least one condition. All of the speciﬁed conditions in this ﬁlter rule must be satisﬁed for the rule to take effect. Click Apply/Save to save and activate the ﬁlter.
Page 48: Domain Filters
Duxbury Networking DUX412 User Guide 3.10.3 Domain Filters Please go to path: Firewall:> Domain Filters page. Please select the list type ﬁrst and then conﬁgure the list entries. List type: Exclude: default accepts all the DNS except the list; Include: default drop all the DNS except the list.
Page 49: Mac Filters
Duxbury Networking DUX412 User Guide 3.10.4 MAC Filters Please go to path: Firewall:> MAC Filters page to setup MAC ﬁltering. All MAC layer frames will be forwarded except those matching with any of the speciﬁed rules in the settings. Please click Add to create a ﬁlter to identify the MAC layer frames by specifying at least one condition.
Page 50: Voice
Duxbury Networking DUX412 User Guide To enable remote access to the GATEWAY web interface and check the Enable box under WAN for the HTTP service. The default port is the standard web port 80 which can be changed by entering a new value under WAN Port.
Page 51 Duxbury Networking DUX412 User Guide Locale selection: choose the Location:-this will set the local tones etc. heard on the phone. SIP Domain Name: enter the SIP Domain provided by the SIP Provider Voip Dialplan Setting: specify the dial strings to be matched for VoIP calls. All numbers dialed which match one of the dial strings will be dialed via the SIP Service Provider;...
Page 52: Advanced Settings
Duxbury Networking DUX412 User Guide Authentication Name: the username which is provided by the SIP provider. Password: the password which is provided by the SIP provider. Preferred codec list: select the order of the audio codecs to be used. Once the conﬁguration is completed, click the Apply button to save changes. Click Stop SIP client, and then click Start SIP client to enable the conﬁguration.
Page 53 Duxbury Networking DUX412 User Guide Echo Cancellation: select to enable the built-in echo canceller Call forwarding Number: set a number to use call-forwarding. Select the conditions to use call forwarding by ticking the required boxes. MWI: select to enable MWI (Message Waiting Indicator) support...
Page 54: Tools
Duxbury Networking DUX412 User Guide Enable T38 Support: enable support for T.38 fax compatible devices Enable V18 Support: enable support for V.18 Textphone compatible devices Registration Expire Timeout: enter the timeout length for the registration Registration Retry Interval: enter the retry interval for the registration DSCP for SIP/RTP: select the codepoint to use when connecting via QoS compatible systems Dtmf Relay Setting: select the format to transmit DTMF tones to the network.
Page 55: Account Settings (Users)
Duxbury Networking DUX412 User Guide Chapter 3.12Tools 3.12.1 Account Settings (Users) When you conﬁgure the GATEWAY through an Internet browser, the system requires user name and password to validate access permission. The factory sets the default username of “admin” and the password of “admin”. Go to path Tools:> Account Settings, you can choose the username and change the password.
Page 56: Backup Settings
Duxbury Networking DUX412 User Guide Enter the required options and click the Apply/Save button. 3.12.3 Backup Settings To backup the current conﬁguration to a ﬁle: Please go to path: Tools:> Backup Settings page. Click Backup Settings button, then a File download window will pop-up.
Page 57: Update Software
Duxbury Networking DUX412 User Guide 3.12.5 Update Software Please go to path: Tools:> Update Software page. Click Browse to choose the right software. Then click Update Software to update. The power LED will go red to indicate that the software upgrade is in progress. Once complete the unit will automatically restart with the new software.
Page 58: Reboot Router
Duxbury Networking DUX412 User Guide 3.12.7 Reboot Router To perform a soft restart of the GATEWAY go to path Tools:> Reboot Router and click the Reboot button. A restart takes approximately 2 minutes. 3.12.8 TR-069 Client The GATEWAY can be provisioned remotely via the use of a TR-069 remote management server.
Page 59: Link Notice
Duxbury Networking DUX412 User Guide Enter an IP Address to ping in order to test the internet connection and a ping interval of how often to check the connection. 3.12.10 3G Link Notice The 3G Link Notice feature can be used to send an SMS to inform the user when the 3G data connection is unavailable.
Page 60: Troubleshooting
Duxbury Networking DUX412 User Guide Chapter 4.Troubleshooting Chapter 4.1 Factory Settings IP: 192.168.1.1 DHCP Server: Enable User name: admin Password: admin Chapter 4.2 Troubleshooting This section of the document describes possible problems encountered when using the Duxbury Dux412 Gateway and solutions.
Page 61 Duxbury Networking DUX412 User Guide exists, please re-installed it; 2. Check the conﬁguration of Ethernet adapter in PC. Try to manually set IP address that is in band 192.168.1.X without conﬂict; 3. Try to run command “ping 192.168.1.1” on command line mode. If the response returns “time out”, please check Ethernet connection and IP settings;...
Page 62: Terms And Abbreviations
Duxbury Networking DUX412 User Guide Chapter 4.3 Terms and Abbreviations Abbreviations Description 802.11b An IEEE standard for a wireless network thatoperates at 2.4 GHz with rates up to 11Mbps 802.11g An IEEE standard for a wireless network thatoperates at 2.4 GHz with rates up to 54Mbps 802.11n...
Page 63 Duxbury Networking DUX412 User Guide Light Emitting Diode Media Access Control Maximum Minimum Password Authentication Protocol Personal Computer Personal Communications Network, also referred to as DCS 1800 Personal Communication System, also referred to as GSM 1900 Point-to-point Protocol Personal Identity Number...

Duxbury Networking DUX412 User Manual

Installation

Operating the Gateway

Troubleshooting

Quick Links

User Guide

Need help?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for Duxbury Networking DUX412

Table of Contents