Troubleshooting - LG LMV1831ST Owner's Manual

BEFORE CALLING FOR SERVICE
Check the following list to be sure a service call
is really necessary. A quick review of this
manual as well as the additional information in
this checklist may prevent an unneeded
service call.
If nothing on the oven operates:
• check for a blown circuit fuse or a tripped
main circuit breaker.
• check if oven is properly connected to electric
circuit in house.
• check that controls are set properly.
If food cooks unevenly:
• be sure food is evenly shaped.
• be sure food is completely defrosted before cooking.
• check placement of aluminum foil strips used to
prevent overcooking.
If food is undercooked:
• check recipe to be sure all directions amount,
time, power levels) were correctly followed.
• be sure microwave oven is on a separate circuit.
• be sure food is completely defrosted before cooking.
If the oven interior light does not work:
• the light bulb is loose or defective.
If the oven will not cook:
• check that cooking program was entered correctly.
• check that door is firmly closed.
• check that Start button was pressed.
• check that probe was inserted correctly into
receptacle.
• check that timer wasn't started instead of a
cook function.
If oven takes longer than normal to cook or
cooks too rapidly:
• be sure the Power Level is programmed properly.
If the time of day clock does not always
keep correct time:
• check that the power cord is fully inserted into the
outlet receptacle.
• be sure the oven is the only appliance on
the electrical circuit.
If food is overcooked:
• check recipe to be sure all directions (amount,
power level, time, size of dish) were followed.
If arcing (sparks) occur:
• be sure microwavabte dishes were used.
• be sure wire twist ties weren't used.
• be sure oven wasn't operated when empty.
• make sure metal rack (if used) is properly installed
on supports.
If the Display shows a time counting down but
the oven is not cooking:
•check that door is firmly closed.
•check that timer wasn't started instead of a cooking
function.
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