Aristel IP 300 Series User Manual
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Aristel IP 300 Series User Manual

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  • Page 2: About This Guide

    About This Guide Thank you for choosing the Aristel IP 300 Series Phone, which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3 party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP.

  • Page 3: Table Of Contents

    Tables of Contents Getting Started.................- 1 - Packing List ..........................- 1 - Assembling the Phone........................ - 3 - Configuration and Registration ....................- 5 - Configuring via Web Page ....................- 5 - Configuring via keypad...................... - 6 - Overview ..................- 7 - Keypad Instruction........................
  • Page 4 Using the Basic Call Functions.............- 31 - Making a call..........................- 31 - Call Devices ........................- 31 - Call Methods ........................- 31 - Answering a call........................- 32 - Answering an incoming call..................... - 32 - Denying an incoming call ....................- 32 - DND ..........................
  • Page 5 Forward ..........................- 51 - Transfer ..........................- 51 - Hold..........................- 52 - DND ..........................- 52 - Redial ..........................- 52 - Call Return ........................- 52 - Pick Up..........................- 53 - Call Park........................... - 53 - Group Listening .......................

  • Page 6: Getting Started

    Aristel IP 300 Series Getting Started Getting Started Packing List The following components are included in your package: Aristel IP 300 Phone Stand Power Adapter - 1 -...
  • Page 7 Aristel IP 300 Series Getting Started Handset & Handset Core Ethernet Cable Quick Installation Guide & Quick Reference CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.

  • Page 8: Assembling The Phone

    Aristel IP 300 Series Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list： Attach the stand; Connect Handset and Headset; Connect Network and Power. 1) Attach the Stand, as shown below:...
  • Page 9 Aristel IP 300 Series Getting Started Note: Headset is not provided in the packing list. Please contact your distributor for more information. 3) Connect Network and Power There are two ways for network and power source connections. You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub.

  • Page 10: Configuration And Registration

    Aristel IP 300 Series Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact your internet administrator or service provider for more details. Configuring via Web Page Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone.

  • Page 11: Configuring Via Keypad

    Aristel IP 300 Series Getting Started Password It is provided by ISP for registration. SIP Server Server for registration, provided by ISP. When you have finished the Network and Account Setting configuration, the Register Status Icons will show in the idle screen:...

  • Page 12: Overview

    Aristel IP 300 Series Overview Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered，and blink when someone calls in.
  • Page 13 Aristel IP 300 Series Overview Dial Pad Use the DTMF hard keys to enter numbers, letters and special characters. Depending on the selected input mode, you can enter digits, lower / upper case or special characters. Navigation Keys Use the navigation keys to navigate in the display menus and confirm or cancel actions.

  • Page 14: Led Instruction

    Aristel IP 300 Series Overview LED Instruction Table 1 Call /Line Appearance Button LEDs for BLF LED Status Description Steady green Call/line appearance is in idle status Slow blinking red Call/line appearance is ringing Steady red Call/line appearance is active...

  • Page 15: Icon Instruction

    Aristel IP 300 Series Overview Icon Instruction The IP Phone displays different kinds of icons on its LCD, you can refer to the following table for their meanings: Icon Description Flashes when the internet is disconnected Account register failed Account registering...
  • Page 16 Aristel IP 300 Series Overview In many instances, it is possible to use both the user interfaces to operate the phone and change settings; some, however, are only possible via a phone or web user interface. Please refer to the following table for differences:...
  • Page 17 Aristel IP 300 Series Overview SIP Account --User Option √ --Account Active √ --Label √ --Display Name √ --Register Name √ --User Name √ --Account --Password √ --SIP Server √ --Register Status √ √ --Server Option √ --Registrar Server √...

  • Page 18: Customizing Your Phone

    Aristel IP 300 Series Customizing Your Phone Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface. This option allows you to review: Network status: IP, Mac, WAN/LAN, Gateway and DNS;...

  • Page 19: Time And Date

    Aristel IP 300 Series Customizing Your Phone To change the language via Phone interface： 1) Press Menu->Settings->Basic Settings->Language. 2) Scroll through the list of available languages. 3) Press the Save hot key when the desired language is highlighted. The language appears on the graphic display will be changed to the one you chose.
  • Page 20 Aristel IP 300 Series Customizing Your Phone 4) Press Save hot key, the time appears on the idle screen will be changed. Press Back hot key to return to the previous screen. To set the time format via phone interface: 1）...

  • Page 21: Keypad Lock

    Aristel IP 300 Series Customizing Your Phone Keypad Lock You can lock the keypad of your phone when you are temporarily not using it. This function helps you to protect your phone from unauthorized use. You can lock the following specific keys: Menu Key: The Menu hot key can not be used until unlocked.

  • Page 22: Audio Settings

    Aristel IP 300 Series Customizing Your Phone Note: 1. The default password for unlock is admin. 2. Users can make emergency calls when the phone is locked. Audio Settings Volume You can adjust the volume of handset/speaker/headset/Ring. To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Settings.
  • Page 23 Aristel IP 300 Series Customizing Your Phone 3) Use the navigation keys to highlight the specific one. 4) Press OK button/Save hot key to save the contrast change or Back hot key to cancel. When you adjust the ring volume to 0, or press the Silence hot key when there is incoming call, the icon will be shown on the LCD.

  • Page 24: Codec Selection

    Aristel IP 300 Series Customizing Your Phone To update the new Ring Tone via Web interface: 1) Click Browse button to choose the specific ring tone file. 2) Click Upload button to upload the file, and then Confirm button to save the change.

  • Page 25: Contact Management

    Aristel IP 300 Series Customizing Your Phone Contact Management Edit/Add/Delete Contact You can store a large number of contacts in your phone's directory. You can add, edit, delete, dial, or search for a contact in this directory. To add a contact via Phone interface: 1) Press Directory->Contacts->Enter.
  • Page 26 Aristel IP 300 Series Customizing Your Phone 3) Press the Edit hot key to edit the number and call out. To move a contact in History to Contacts via Phone interface: 1) Press History hot key to enter the call history list.

  • Page 27: Import/Export Contact List

    Aristel IP 300 Series Customizing Your Phone To add/delete/edit the contacts & blacklist via the Web interface: Enter the Contacts interface to do the relating changes. Please refer to the instruction above for the parameters’ detail. Import/Export Contact list Import/Export Contact List via Web interface: 1) Choose Contacts->Local Phone Book.

  • Page 28: Remote Phone Book

    Aristel IP 300 Series Customizing Your Phone Remote Phone Book The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book. For the maintenance and the update of it, the common phone book is usually carried out on the server or IPPBX to maintain up-to-date public phone book, terminal users need to have remote phone book function.

  • Page 29: Other Settings

    Aristel IP 300 Series Customizing Your Phone Other Settings Key as Send Users can set a specific button (“#” or “*”) to active as the send button. To set the send key via the IP phone interface: 1) Press Menu->Features->Key as Send->Enter to enter the configuration page.

  • Page 30: Auto Redial

    Aristel IP 300 Series Customizing Your Phone 1) Press Menu ->Features->Anonymous Call ->Enter to enter the configuration page. 2) By the Switch hot key, you can choose the Line ID. 3) Press the navigation keys to enter and choose whether to enable the anonymous call function.

  • Page 31: Auto Answer

    Aristel IP 300 Series Customizing Your Phone 3) Press the navigation keys to choose and set the redial interval. It is measured by seconds. 4) Press the navigation keys to choose and set the redial times. 5) Press Save hot key to save the changes.

  • Page 32: Logo Customization

    Aristel IP 300 Series Customizing Your Phone Logo Customization You can upload your own logo which shown in the idle screen. 1) Prepare the desired the logo file which is --in BMP format, --max pixels: 236*82, --can only be monochrome with 2 gray scales at most.

  • Page 33: Dial Now

    Aristel IP 300 Series Customizing Your Phone 2) Enter the desired Prefix and Replace. 3) Press Add button to save the changes. 4) You can also delete a specific one from the dial plan list. Note: Please contact with your system administrator for the country/area code if you want to set the dial plan.

  • Page 34: Block Out

    Aristel IP 300 Series Customizing Your Phone 2) Enter the desired “x/.” 3) Press Add button to save the changes. 4) You can also delete a specific one from the dial plan list by pressing Del button. Note: x represents any numbers; . represents any letters.
  • Page 35 Aristel IP 300 Series Customizing Your Phone Note: The numbers set in Emergency can not use the dial plan rule. - 30 -...

  • Page 36: Using The Basic Call Functions

    Aristel IP 300 Series Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be shown in the idle screen.

  • Page 37: Answering A Call

    Aristel IP 300 Series Using the Basic Call Functions Answering a call Answering an incoming call 1) If you are not on an active call, lift the handset to answer it using the handset, or press the Speaker button to answer it using the speakerphone, or press the headset button to answer it using the headset.

  • Page 38: Call Forward

    Aristel IP 300 Series Using the Basic Call Functions Call Forward This feature allows you to forward an incoming call to another phone number e.g. a cell phone or voice mailbox. The following call forwarding events can be configured: Always: Incoming calls are immediately forwarded.

  • Page 39: Call Hold

    Aristel IP 300 Series Using the Basic Call Functions Call Hold This call function allows you to place an active call on hold. In this case your IP PBX might play a melody or message to the other party while waiting. Other calls can be received and made while having a call on hold.

  • Page 40: Call Transfer

    Aristel IP 300 Series Using the Basic Call Functions Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension, mobile phone number, etc. There are three ways to transfer the call: Blind Transfer, Attended Transfer and Semi-Attend Transfer.

  • Page 41: Message

    Aristel IP 300 Series Using the Basic Call Functions 3) When the call is answered, the conference call will include you and the other two parties. 4) During the conference, press the Split hot key to split the conference into two hold lines, and press the Resume hot key to resume the chosen call respectively.

  • Page 42: Sms

    Aristel IP 300 Series Using the Basic Call Functions 3) Press Save hot key to save the change, or Back to return to the previous menu. Note: Please contact your system administrator for the connecting code. Different systems have different codes.
  • Page 43 Aristel IP 300 Series Using the Basic Call Functions 2) (Optional) If multiple lines are configured on your phone, select from which line messages are to be retrieved from the list using the navigation keys and Messages appear first to last in sent order.

  • Page 44: Using The Advanced Phone Functions

    Aristel IP 300 Series Using the Advanced Phone Functions Using the Advanced Phone Functions Account Settings Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting.

  • Page 45: Network Setting

    Aristel IP 300 Series Using the Advanced Phone Functions On), the IP phone UI will display the connecting and ring back interface. If the reception also set the transport as TLS, then IP Phone UI will display the icon on both side.

  • Page 46: Vlan Setting

    Aristel IP 300 Series Using the Advanced Phone Functions Start IP Indicate the range of the IP address. End IP Indicate the range of the IP address. To configure PC Port settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, press Enter hot key, select PC port option, then press Enter hot key.

  • Page 47: Https

    Aristel IP 300 Series Using the Advanced Phone Functions 3) Choose WAN Port, press Enter hot key. 4) Set the VLAN Status, and input the VID Number, Priority. 5) Press Save hot key to save the settings, or Back hot key to return to VLAN menu.

  • Page 48: Maintenance Tasks

    Aristel IP 300 Series Using the Advanced Phone Functions To configure HTTPS settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, press Enter hot key, select Webserver Type option, then press Enter hot key again.

  • Page 49: Administrator/User Password

    Aristel IP 300 Series Using the Advanced Phone Functions User Mode Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface. User Mode can not set the following options: Accounts, Network, Reset to Factory, other phone settings.

  • Page 50: Reset To Factory

    Aristel IP 300 Series Using the Advanced Phone Functions To reboot under the idle status: When the phone is idle, press the X button on the keypad for 5 second to enter the reboot interface, you are prompted to confirm the change, press OK hot key to reboot, or Cancel hot key to cancel the operation and return to previous menu.

  • Page 51: Firmware Update

    Aristel IP 300 Series Using the Advanced Phone Functions To Export/Import the old configuration file via Web interface: 1) Choose Upgrade->Advanced, select Export/Import Config, click Export button to export the file to your local computer. 2) Choose Upgrade->Advanced, select Export /Import Config, click Browse button, select the specific configuration file in your local computer, click Import button.

  • Page 52: Decryption

    Aristel IP 300 Series Using the Advanced Phone Functions Decryption This IP phone can support y000000000000.cfg and mac.cfg files encryption and decryption for user authentication to realize security usage. If there are any encrypted y000000000000.cfg or mac.cfg files on the server, uses can open the webpage of your IP phone.

  • Page 53: System Log Export

    Aristel IP 300 Series Using the Advanced Phone Functions System Log Export If there are any errors happened in your phone, you can export the system log and send to your system administrator for diagnosis. To export the System Log: Choose Upgrade->Advanced, select Export System Log, click Export button to export...

  • Page 54: Blf

    Aristel IP 300 Series Using the Advanced Phone Functions Voice Mail DTMF Public Hold Private Hold XML PhoneBook Note: 1. Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information.

  • Page 55: Intercom

    Aristel IP 300 Series Using the Advanced Phone Functions To assign the key as Speed Dial: 1) Choose Phone-> DSS Key -> Memory Key or Line Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, choose Speed Dial from the list.

  • Page 56: Conference

    Aristel IP 300 Series Using the Advanced Phone Functions To assign the key as Shared Line: 1) Choose Phone->DSS Key ->Memory Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, choose Shared Line from the list.

  • Page 57: Hold

    Aristel IP 300 Series Using the Advanced Phone Functions choose Transfer from the list. 2) Press Confirm button to save the changes. Hold The key can be configured as a hold key. You can use this key to hold and retrieve a call during the conversation.

  • Page 58: Pick Up

    Aristel IP 300 Series Using the Advanced Phone Functions want to make the assignment, there is a pull-down menu in the Type field, choose KeyEvent from the list, then in the Mode field, open the pull-down menu and choose Call Return from the list.

  • Page 59: Sms

    Aristel IP 300 Series Using the Advanced Phone Functions To assign the key as Group Listening: 1) Choose Phone->DSS Key ->Memory Key or Line Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, choose KeyEvent from the list, then in the Mode field, open the pull-down menu and choose Group Listening from the list.

  • Page 60: Public Hold

    Aristel IP 300 Series Using the Advanced Phone Functions Public Hold The key can be configured as a public hold key. During a conversation, all members belonging to that particular BLA group can use this key to hold or retrieve a call.

  • Page 61: Voice

    Aristel IP 300 Series Using the Advanced Phone Functions Congestion Call Waiting Dial Recall Record Info Stutter Message Auto Answer To edit the tone filed via Web interface: 1) Choose Phone->Tones. 2) Enter the frequency and time period(in ms) as the following format: Frequency /Time Period (for example 400/200).

  • Page 62: Ring

    Aristel IP 300 Series Using the Advanced Phone Functions 3） Press Confirm button to save the changes, Cancel to cancel the changes. Ring Users can group your contacts, and then set the ringing tone for each group. To edit the Ring option via Web interface: 1) Choose Phone->Ring.
  • Page 63 Aristel IP 300 Series Using the Advanced Phone Functions 2) Internal Ringer Text: To set group name. For example, family. 3) Internal Ringer File: To choose a special ring tone for the group. 4) Click the Confirm button to save the changes.

  • Page 64: Trouble Shooting

    Aristel IP 300 Series Trouble Shooting Trouble Shooting I can not register to the server？ 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway.
  • Page 65 Aristel IP 300 Series Trouble Shooting How to send SMS? You could edit the SMS in the Menu-> Messages->Text Messages. Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option”Select and Upgrade Firmware”...

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