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hi ITC
(In-The-Canal)
User Guide
Watch a short video on how to use and
maintain the hi ITC at:
hiHealthInnovations.com

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Table of Contents
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Summary of Contents for hi Health Innavations ITC

  • Page 1 ITC ™ (In-The-Canal) User Guide Watch a short video on how to use and maintain the hi ITC at: hiHealthInnovations.com...
  • Page 2: Table Of Contents

    Table of contents Getting the most from your new hearing aids ............. 1–2 hi ITC at a glance ..............3 Turning your hearing aids on and off ......4 Wearing your hearing aids ........4–5 Changing the wax guard ........... 6–7 Battery ................8–9...
  • Page 3: Getting The Most From Your New Hearing Aids

    Getting the most from your new hearing aids Hearing is a vital part of how you connect with the world, from laughing at a punch line to sharing a secret with a loved one. Hearing is also vital to your overall health.
  • Page 4 speech (lip)-reading or additional help, consider finding a support group. A good place to start is the Hearing Loss Association of America (HLAA) at hearingloss.org • Your own voice may initially sound loud, or as though you are talking “in a barrel.” This is very common, and most people get used to it over time •...
  • Page 5: Hi Itc At A Glance

    Your hi ITC at a glance 1. Microphone – sound enters the hearing aid through the microphone. Ear canal 2. Speaker and wax guard filter – the speaker delivers amplified sound to Bottom you. The wax guard filter protects the hearing aid from ear wax damage.
  • Page 6: Turning Your Hearing Aids On And Off

    Turning hearing aids on and off Your hearing aid has a battery door that acts as an on/off switch and allows access to the battery. When the door is closed, the hearing aid is on. When the door is open, the hearing aid is off. 1.
  • Page 7 Hold your hi ITC by the bottom of the retention ring. Place the hearing aid in the ear canal with the speaker pointed toward the eardrum. The retention ring will prevent the hearing aid from being inserted too deeply into the canal.
  • Page 8: Changing The Wax Guard

    Changing the wax guard The wax guard contains a tiny screen that prevents wax from entering the hearing aids. Wax guards are delicate and must be replaced, not cleaned. A broken wax guard can allow wax to enter the hearing aids and damage them. Given that earwax is natural and common, replace the wax guard on your hearing aids every month or more frequently as needed.
  • Page 9 Use the other end of the changing tool to pull out a new wax guard from the dispenser and insert it into your hi ITC.
  • Page 10: Battery

    Battery The batteries are air activated. To activate the battery, remove the tab from the battery and allow the battery to be exposed to the air for one full minute before closing the battery door. The hearing aids use a size 10 battery. The battery life varies depending on the amount of hearing aid use, but is typically about 70 hours, or one week.
  • Page 11: Battery

    the battery into the battery door. Hold the battery in place and peel off the plastic tab. 3. To fully activate the battery, wait for one full minute, then gently close the battery door. If the door does not close easily, check to see if the battery was inserted properly.
  • Page 12: Changing Program Settings

    Changing program settings If you have worn hearing aids before, you may have used different programs for different environments. Our hearing aids automatically adjust to different environments. Thus, once you determine your preferred program, you can leave it in that setting. Program control To change the listening program, tap the outer part of your ear twice.
  • Page 13: Using With Telephones And Cellular Phones

    You don’t need to touch the hearing aid. The hearing aid will beep to let you know which program has been selected. ♪ Program 1 1 beep ♪♪ 2 beeps Program 2 ♪♪♪ 3 beeps Program 3 Note: hearing aids dispensed by hi HealthInnovations professionals may have less than three programs to meet your specific hearing needs.
  • Page 14: Caring For Your Hearing Aids

    Do your best to keep your hearing aids clean and dry at all times. For more information, watch the hi ITC video at hiHealthInnovations.com. • When not wearing your hearing aids, open the battery door to allow any moisture to evaporate.
  • Page 15 • Do not use water, alcohol or other liquids to clean the hearing aids as they may damage them. If the hearing aids become wet, do not attempt to dry them in an oven or microwave. Open the battery door, remove the battery and let the hearing aids dry naturally for 24-48 hours •...
  • Page 16: Troubleshooting

    Troubleshooting Cause Possible remedy 1. No sound or not loud enough Not turned on Turn on by closing the battery door Low/dead battery Replace battery Ear wax Replace wax guard Programming Call Customer Service toll-free at 1-855-523-9355 adjustment Moisture Open battery door and allow to dry 2.
  • Page 17: Technical Specifications

    Technical specifications • Peak OSPL 90 110 dB SPL • HFA OSPL 90 105 dB SPL • Average full-on gain 30 dB • Peak gain 40 dB • Reference test gain 31 dB • Frequency range 200–6500 Hz • Total harmonic distortion <2% •...
  • Page 18 Saturation output curve and frequency response curve OSL90 FRC response Input-output curve Input/Output...
  • Page 19: Warranty, Return And Service

    Warranty, return and service Warranty Each hearing aid comes with a one-year manufacturer’s warranty from the date of shipment to you. If at our examination it is determined that the unit failed to work due to parts, materials or workmanship, the hearing aid will be repaired or replaced for free.
  • Page 20: Fda Statements

    FDA statements Warning to hearing aid dispensers. A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: (i) Visible congenital or traumatic...
  • Page 21: Children With Hearing Loss

    candidate for a hearing aid. The physician will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation. The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear with and without a hearing aid.

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