Do you have a question about the DX120P and is the answer not in the manual?
Questions and answers
Don Rushton
January 29, 2025
My Ativa shredder 120P will not feed paper and shred it. It will go in manual reverse to clear a jam.
1 comments:
Mr. Anderson
February 10, 2025
Your Ativa DX120P shredder may not be feeding paper and only working in manual reverse due to a possible sensor or switch issue. Try the following steps:
1. Check for Paper Jams – Clear any stuck paper from the shredder blades. 2. Clean the Sensor – Dust or debris on the auto-feed sensor may prevent normal operation. Wipe it gently. 3. Oil the Blades – Lack of lubrication can cause shredding issues. Apply shredder oil if needed. 4. Test Different Paper – Ensure the paper is not too thick or crumpled. 5. Power Cycle the Shredder – Turn it off, unplug it for a few minutes, then restart.
If the issue persists, the sensor or control switch may be faulty and require professional repair.
Need help?
Do you have a question about the DX120P and is the answer not in the manual?
Questions and answers
My Ativa shredder 120P will not feed paper and shred it. It will go in manual reverse to clear a jam.
Your Ativa DX120P shredder may not be feeding paper and only working in manual reverse due to a possible sensor or switch issue. Try the following steps:
1. Check for Paper Jams – Clear any stuck paper from the shredder blades.
2. Clean the Sensor – Dust or debris on the auto-feed sensor may prevent normal operation. Wipe it gently.
3. Oil the Blades – Lack of lubrication can cause shredding issues. Apply shredder oil if needed.
4. Test Different Paper – Ensure the paper is not too thick or crumpled.
5. Power Cycle the Shredder – Turn it off, unplug it for a few minutes, then restart.
If the issue persists, the sensor or control switch may be faulty and require professional repair.
This answer is automatically generated