Mini COUNTRYMAN Owner's Manual page 174

ENTERTAINMENT
6. "Audio"
7. "OK"
In the case of a mobile phone, only the audio
connection is disconnected. All other connec‐
tions are retained.
Unpairing a device
1. "CD/Multimedia"
2. "Bluetooth® (audio)"
3. If necessary, "Bluetooth® audio"
4. Highlight the device that is to be unpaired.
5. Open "Options".
6. "Remove phone from list"
What to do if...
Information on compatible devices can be
found at www.mini.com/connectivity.
Compatible mobile phones, refer to page 188.
The device is not supported by the vehicle.
▷ Perform a software update, refer to
page 175, if needed.
The device could not be paired or connected.
▷ Do the Bluetooth passkeys on the device
and the vehicle match? Enter the same
passkey on the device and via the onboard
monitor.
▷ A multi-character passkey may be needed.
▷ Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.
▷ Are too many Bluetooth devices connected
to the device or vehicle? Delete connec‐
tions with other devices if necessary.
174
CD/multimedia
Online Edition for Part no. 01 40 2 964 459 - VI/15
▷ Is the mobile phone in power-save mode or
does it have only a limited remaining bat‐
tery life? Charge the mobile phone in the
snap-in adapter or via a charging cable.
▷ Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.
▷ The device no longer reacts? Switch the de‐
vice off and on again.
▷ Repeat the pairing procedure.
Music cannot be played back.
▷ Start the program for playing back music
data on the device and select a track on the
device if necessary.
▷ Switch the radio on and off again.
Music files can only be played back softly.
▷ Adjust the volume settings on the device.
Videos can only be played back without audio
or with delayed audio.
▷ Check the compatibility of the devices. In‐
formation under www.mini.com/connectiv‐
ity.
Playback is disturbed when buttons are pressed
or by other messages on the device.
▷ Switch off the button tones and other signal
tones on the device.
Playback is interrupted by a telephone call or
traffic bulletin and is not resumed automati‐
cally.
▷ Switch the radio on and off again.
Playback is not possible if the mobile phone is
connected via Bluetooth Audio while it is also
connected via the music interface for smart‐
phones in the snap-in adapter.
▷ Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 173, and restart playback.
If all points in this list have been checked and
the required function is still not available,
please contact the hotline or a dealer's service