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Summary of Contents for VTel Wireless BandLuxe R565
- Page 1 BandLuxe R565 QuickStart Guide...
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Page 2: Table Of Contents
Welcome to Thank you for choosing VTel Wireless as your Internet service provider. You will soon be connected to America’s first 100% 4G/LTE network, bringing you low-priced, lightning-fast Internet with no hidden fees. The following pages provide simple instructions on how to connect your new wireless Internet device. -
Page 3: B) Hardware Overview
B) Hardware Overview 4G External Connect 4G external antennas if needed Antenna Ports SIM Card Slot Insert SIM/USIM card. Push-push type Power Switch Switch on/off the router Signal Strength Short Press (1 second): Enable signal strength indication LED/WPS/Reset Press for 3 seconds (<10 seconds): Activate WPS Button Long Press (>10 seconds): Restore to factory default settings LAN Port... -
Page 4: Ii) Device Installation
5. Your service will be most reliable if you place your device in a win- dowsill on the side of your building facing the nearest VTel Wireless site. 6. Connect the power adaptor to the router’s power receptor, then... -
Page 5: Iii) Connecting Your Devices To The Internet
If your device has Wi-Fi built-in: 1. Locate the list of available wireless networks. 2. Select “VTel Wireless” and connect to the network. 3. When prompted, enter the default password, which is your router’s WPA key. This can be found on... -
Page 6: B) Connect To The Internet Using An Ethernet Cable
2. Find “VTel Wireless” in the list of available wireless networks. Click “Connect”. 3. When prompted, enter the default password as described above. Click “OK”. In a moment, you should be able to access the Internet. Connecting Your Apple Computer to the Router Via Wi-Fi (Mac OS X) 1. -
Page 7: Iv) Personalize Your Wi-Fi Network
You should be able to access the Internet momentarily. IV) Personalize Your Wi-Fi Network To protect your security and privacy, VTel Wireless strongly recom- mends you password-protect your wireless network using either the pre-configured password or one of your own creation. If you would like to change the name and/or password of your wireless network, follow these steps. - Page 8 4. To change the name of the wireless network, highlight the SSID, which is currently “VTel Wireless”, and change it to your desired network name. To change the network name without changing the password, click “Apply” in the bottom right hand corner. If you are connected wirelessly to the R565, you will be disconnected and must reconnect to the network which should be listed under its new name.
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Page 9: V) Common Issues
If you see the words “LTE Signal” and an icon with at least one blue bar present, you are connected to the VTel Wireless network. Any connectivity issues are likely related to the device you’re attempting to use to access the In- ternet, or to the status of your account. - Page 10 “NO SERVICE”, the SIM card is inserted properly, but the unit is still unable connect to VTel Wireless for some other reason. Try moving the device to a different location in your home and see if this status changes. If not, contact VTel Technical Support.
- Page 11 My connection speed is very slow. You may experience slower speeds at certain times of day, when Inter- net usage amongst VTel Wireless customers is highest. Peak hours are typically between 7pm and 11pm. With that said, our network is designed to accommodate many users at once.
- Page 12 Customer Service: 802-885-4444 www.vtelwireless.com info@vtelwireless.com Business Office Hours: Monday - Friday, 8am - 6pm Saturday, 8am - 5pm Technical Support Hours: Monday - Saturday, 8am - 9pm Sunday, 9am - 5pm CODY VTEL WIRELESS MASCOT...
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