Troubleshooting Guide
Printing-Related Problems
There are fewer printing effects than listed in
the instruction manual.
Contents displayed on the screen vary depending on the printer. This
instruction manual lists all the printing effects available (p.338).
Direct printing does not work.
If any of the following shooting modes or functions is set, the camera
cannot be connected to a printer. Cancel all the relevant settings, then
reconnect the camera to the printer with an interface cable.
• <F> or <G> in <8> mode
• Multi Shot Noise Reduction
• [51: Wi-Fi/NFC] set to [Enable]
Computer Connection Problems
I cannot download images to a computer.
Install the EOS software (EOS Solution Disk CD-ROM) on the
computer (p.419).
If [51: Wi-Fi/NFC] is set to [Enable], the camera cannot be connected
to a computer. Set [Wi-Fi/NFC] to [Disable], then reconnect the
camera to a computer with an interface cable.
398
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