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Sysvideo SNK RAID series Administrator's Manual

Snk 8/16 hdd raid series
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Only For SNK 8, 16 HDD series RAID NVR
Version 02
April 2015
SNK RAID Series NVR
Administrator Guide
Sysvideo Technology Limited

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  • Page 1 SNK RAID Series NVR Administrator Guide Sysvideo Technology Limited Only For SNK 8, 16 HDD series RAID NVR Version 02 April 2015...
  • Page 2 Trademark Sysvideo™ are registered trademarks of Sysvideo Technology Limited in China and various other countries. All other trademarks mentioned in this document are the property of their respective holders. Sysvideo Technology Limited http://www.sysvideo.cn Tel: +86-755-27721887 Fax: +86-755-27721807 © 2015 Sysvideo Technology Limited All rights reserved.

  • Page 3: Table Of Contents

    Contents About This Document ............................3 About SNK 8/16 HDD RAID series NVRs ................... 4 Product Introduction .......................... 4 Key Features ............................4 Major Specifications .......................... 6 Getting Started ............................. 8 Logging In to the NVR ..........................14 Configuring Network Settings ......................16 Ethernet Ports ............................16 System Ports...
  • Page 4 Secondary Video ..........................52 Image Adjust ............................53 Show Text ............................54 Audio ..............................56 Dome ..............................57 ...............................58 Network ..............................59 6.10 PPPoE ..............................60 6.11 Alarm ..............................62 Miscellaneous .............................63 User Authorizaiton ..........................63 Display ..............................67 Logs ............................... 68 Restoring Factory Defaults ......................70 Scheduled Rebooting...

  • Page 5: About This Document

    About This Document Intended Audience This document is intended for the personnel who:  Manage SNK 8/16 HDD RAID series Network Video Recorders (NVRs) Know video surveillance basics  Document Versions Version 02 (2015-04-30) Compared with Version 01 (2014-08-30), Version 02 (2015-04-03) includes the changes described in the following table.
  • Page 6 This is a draft. Compatibility The following table provides the products and NVR software version to which this document applies. Product SNK series 8/16 HDD RAID NVR NVR Software Version NVR V5R1B2...

  • Page 7: About Snk 8/16 Hdd Raid Series Nvrs

    1 About SNK 8/16 HDD RAID series NVRs Product Introduction Sysvideo SNK 8/16 HDD RAID series NVR is a turnkey solution for video surveillance and video recording. SNK 8/16 HDD RAID series NVRs support Open Network Video Interface Forum (ONVIF) and Real Time Streaming Protocol (RTSP) interoperability standards.
  • Page 8 With this feature, you can complete the two operations with one click. This feature is available to all SNK RAID series enterprise NVRs. For detais on how to use this feature, see section 4.1 of SNK RAID series enterprise NVR Administrator Guide.
  • Page 9 This feature allows you to track an object continuously as it passes beneath a camera. This feature is available to all SNK RAID series enterprise NVRs. For details on how to use this feature, see section 3.3.2 "Advanced PTZ Controls."...

  • Page 10: Major Specifications

    NVR is broken and send the records to the NVR when the connection is resumed. This feature is available to all SNK RAID series enterprise NVRs. For details on where to enable this feature, see section 4.3 "Setting the Recording Policy."...

  • Page 11: Getting Started

    2 Getting Started After an NVR is started up, choose a display language, as shown in the following figure. Then, you can find the Setup Wizard on the main screen, as shown in the following figure.
  • Page 12 The Setup Wizard will walk you through some important settings of the NVR. However, you can choose not to use the Setup Wizard to configure those settings. If so, click Cancel. If you want to use the Setup Wizard at a later time, select the Do you want to evoke Setup Wizard when the NVR is started.
  • Page 13 Click Next. Select all disks and click Initialize to partition and format all these disks, as shown in the following figure. Click Next. Configure the time settings, as shown in the following figure.
  • Page 14 Click Next. Configure the network settings, The following is an example. Click Next. Add devices.
  • Page 15 To add a device: Select the device from the device list, as shown in the following figure. Click Change IP Address to change the registration address of the device. Note that you can change registration addresses only for cameras that use the factory defaults. Click OK.

  • Page 16: Logging In To The Nvr

    3 Logging In to the NVR The NVR comes with an administrator account whose user name is admin and the password is admin123. To log in to the NVR as an administrator: Click any button on the control panel located at the bottom of the main screen of the NVR. In the displayed User Login dialog box, set User Name and Password to admin and admin123, respectively.
  • Page 17 Contact the local authorized Sysvideo agent and inform them of the previous product serial number and product random number. After obtaining an authentication password, enter the password in the Authentication Password text box. Click OK. After you perform the previous steps, you will be prompted that the default password for the administrator account is restored.

  • Page 18: Configuring Network Settings

    4 Configuring Network Settings Ethernet Ports To configure Ethernet ports: Choose Main Menu > Network > Ethernet Port 1, Ethernet Port 2, or Ethernet Port 3. Configure parameters displayed according to onsite conditions. The following is an example. Click Save. The default value for IP Address 1 of Ethernet Port 1 is 192.168.1.100.

  • Page 19: System Ports

    Note Clicking the Reset button will restore the previously saved parameter settings. For example, IP address 1 of Ethernet port 1 is 1.1.1.1 and this address is successfully saved. If you change the address to 2.2.2.2 without clicking Save, clicking Reset will change the address back to 1.1.1.1.

  • Page 20: Pppoe

    Parameter Description The default value for this parameter is 80. Packet Download Port Port for the NVR Station to download data from the NVR. The default value for this parameter is 1730. NVR Station Port Port for the NVR Station to communicate with the NVR. The default value for this parameter is 1730.

  • Page 21: Ddns

    Select the Ethernet port from the Ethernet Port drop-down list. Specify User Name and Password. Click Save. If the existing dial-up connection is broken, choose Main Menu > Network > PPPoE > Save to manually establish a new dial-up connection. To enable the system to automatically establish a new dial-up connection when the existing dial-up connection is broken: Select Auto Dial-up.
  • Page 22 (Before configuring the Passport and Password parameters, register with the Oray (www.oray.com) to obtain a passport. Note that the Oray will automatically assign the NVR a domain, which can be queried by clicking DNS Details. To query DNS details, click DNS Details. To query Oray hyperlinks, click ORAY Hyperlinks.) The following figure shows the parameters displayed when the server type is set to DynDNS.
  • Page 23 After being configured with a domain, the NVR can be reached using this domain. On the NVR Station, enter the domain of the NVR in the URL text box to connect to the NVR. The following figure assumes that the domain (http://sysvideo.dyndns.org) of the NVR is provided by the Dyn.

  • Page 24: Static Route

    The following figure assumes that the domain (http://www.ddnseasy.com/0030642702F3) of the NVR is provided by the DDNS Easy. Click Save. Note Clicking the Reset button will restore the previously saved parameter settings. Static Route Networking devices forward packets using route information that is either manually configured or dynamically learned using a routing protocol.
  • Page 25 path between two networking devices. Unlike a dynamic routing protocol, static routes are not automatically updated and must be manually reconfigured if the network topology changes. The benefits of using static routes include security and resource efficiency. Static routes use lower bandwidth than dynamic routing protocols and no CPU cycles are used to calculate and communicate routes.

  • Page 26: Nat

    Change values for the IP Address, Subnet Mask, and Gateway parameters. Note that IP addresses of hosts are not supported. Click OK. To delete a static IP route: Choose Main Menu > Network > Static Route. Select the route Click Delete. In the displayed dialog box, click OK to confirm your operation.
  • Page 27 Double-click HTTP, NVR Station Communication, NVR Station Probe, MNC Communication, MNC View, and FTP to set mapping ports, as shown in the following figure. The following table describes the parameters displayed. Parameter Description HTTP Port for the NVR Station Web to communicate with the NVR NVR Station Communication Port for the NVR Station to communicate with the NVR NVR Station Probe...
  • Page 28 For cameras located in a different NAT-enabled network from the NVR, select Located in Another NAT-enabled Network and configure NAT forwarding port numbers according to onsite conditions. (Optional) Enable the Universal Plug and Play (UPnP) technology. On the NAT dialog box, select Enable UPnP, as shown in the following figure. Select a UPnP mode.

  • Page 29: Com Ports

    If yes, power off your NVR and the router, delete the mapping table on the router, and power on your NVR and the router.  If not, contact the local authorized Sysvideo agent. Note Before enabling the NAT technique, ensure that you already know the NAT basics.

  • Page 30: Registering With A Vms

    Click OK. Registering with a VMS Note SNK series NVR VMS is not free software, it need to pay license charges, please ask Sysvideo. Sysvideo Video Management Server (VMS) consists of the following:  Client Unit (CU): supports live viewing, e-map, multi-record playback, NVR/camera/decoder/video wall management.
  • Page 31 The following table provides the descriptions for parameters or options displayed. Item Parameter or Option Description VMS type VMS Info To query VMS information, click this option. Load Balancing Whether to enable the load balancing function Access to CU Transmit secondary stream Whether to transmit secondary streams to the VMS Report the actual number Whether to report the actual number of cameras...

  • Page 32: Conducting Connectivity Tests

    Item Parameter or Option Description Port Number Number of the port for the CU Domain Domain name of the VMS IP Address IP address of the VMS Access to PMC Port Number Number of the port for the PMC Click Save. (Optional) In the displayed dialog box, click Yes to reboot the system to enable the NVR to send real-time data to the VMS.

  • Page 33: Miscellaneous

    drop-down list near the Destination Address parameter.  If the device is not listed, select the Enter an IP address option and enter the IP address of the device in the text box below this option. Specify the Number of Tests and Timeout Threshold parameters. Click Start Test.

  • Page 35: Configuring Disk Management Settings

    5 Configuring Disk Management Settings 5.1 One-Click Partition and Formatting Before starting a recording, you must partition and format disks. With this feature, you can complete the two operations with one click. To complete partition and formatting using this feature: Choose Main Menu >...
  • Page 36 In the displayed Disk Partition dialog box, specify parameters displayed. The following is an example.

  • Page 37: Setting The Storage Mode

    Note that a maximum of four partitions are supported. Click Start. To format a partition only: Choose Main Menu > Settings > Disk > Advanced. Click the partition and choose Format, as shown in the following figure. In the displayed dialog box, click Start. 5.2 Setting the Storage Mode The storage modes of a disk include the following: ...
  • Page 38 Select a group from the Disk Group drop-down list. Determine which camera is allowed to use the disk group. Click Apply. To set the storage mode to quota for a disk: Choose Main Menu > Settings > Disk > Storage Mode. In the displayed dialog box, set Storage mode to Quota.

  • Page 39: Creating Raid Arrays

    Click Apply. To change the group ID of a disk: Choose Main Menu > Settings > Disk. Move your cursor to the slot where the disk is installed and click the Disk Group button. Select a group ID in the displayed Disk Group dialog box. Click OK.
  • Page 40  RAID 6: at least 4 disk drives  RAID 10: at least 4 disk drives (Note: The number of disk drives must be even.) Only SATA disk drives can be used in RAID arrays.   Uninstall all the existing disk drives. Creation To create a RAID array: Choose Main Menu >...
  • Page 41 When a RAID array is successfully created, you can click Disk Group Information to query the information about the array. In the Disk Group Information dialog box, you can click Delete Disk Group to delete the RAID array. Changing the disk group ID By default, the newly added RAID array is grouped into disk group 1.
  • Page 42 Click Start. Format To format a partition: In the Disk dialog box, click the partition and choose Format, as shown in the following figure. In the displayed dialog box, click Start. After the partitioning and formatting is complete, you can see the following.
  • Page 43 If you want to forbid a partition from recording, click the partition and unselect Permit Record, as shown in the following figure.

  • Page 44: Ip San

    Note You cannot query the Self-Monitoring Analysis and Reporting Technology (SMART) information about a RAID array. For the SNK16000RD series, you cannot use the dual/triple-monitor viewing feature if you already create RAID arrays. In other words, you cannot create RAID arrays if you already use the dual/triple-monitor viewing feature. 5.4 IP SAN Before configuring IP SAN settings, ensure that the following conditions are true: ...
  • Page 45 If you use Sysvideo SNK IP SAN System, skip this option.  If you do not use Sysvideo SNK IP SAN System, determine whether to select this option according to the user authentication requirements of the target. When the Account Authentication option is selected, specify User Name and Password.

  • Page 46: Miscellaneous

    Select the target from the target list and click Details. To disconnect the NVR from a target: Choose Main Menu > Settings > IP SAN. Select the target from the target list and click Disconnect. When the NVR is disconnected from the target, you can click Connect to reconnect the NVR to the target.
  • Page 47 The Use of Time parameter indicates the days that elapse since the first startup of the disk. This information is provided by the SMART. Uninstalling a Disk Choose Main Menu > Settings > Disk. Move your cursor to the slot where the disk is installed and click the Uninstall button.
  • Page 48 Forbidding a Partition from Recording To forbid a partition from recording: Choose Main Menu > Settings > Disk > Advanced. Click the partition and select Read-only Partition. Recommended Third-Party Disks The following table lists the recommended third-party disks. Vendor Product Type Model Size ST2000VX002...
  • Page 49 Vendor Product Type Model Size ST3320620SV 320 GB ST1000NM0011 1 TB Constellation ES ST2000NM0011 2 TB ST3500312CS 500 GB Pipeline HDTM.2 ST31000322CS 1 TB St33000651AS 3 TB Barracuda XT ST32000641AS 2 TB ST31500341AS 1.5 TB Barracuda 7200.11 ST31000333AS 1 TB ST31000340AS 1 TB ST31000528AS...
  • Page 50 If you have created a RAID array, choose Main Menu > Settings > General > Disable the  secondary screen to disable secondary screens (if any).  If no RAID array is created, check for faulty disks.  If none of the preceding measures works, contact the local authorized Sysvideo agent.

  • Page 51: Configuring Cameras

    6 Configuring Cameras 6.1 General To change the general information about a camera: Right-click the corresponding view window and choose Device Setting > General. On the General tab page, change parameter values according to onsite conditions. The Alarm Cleared After parameter indicates the time after which an alarm is automatically cleared.

  • Page 52: Main Video

    6.2 Main Video To configure the main stream for a camera: Click the Main Video tab. On the Main Video tab page, change parameter values according to onsite conditions. The Max Interval for Key Frame parameter indicates the maximum interval at which the camera sends a key frame to the NVR.

  • Page 53: Image Adjust

    Click the Secondary Video tab. On the Secondary Video tab page, change parameter values according to onsite conditions. Click Save. Note For the Max. Quantization and Min. Quantization parameters, you are advised to use the default values. For the default values, see the documents of the camera.

  • Page 54: Show Text

    Click Save. Note Clicking the Reset button will restore the previously saved parameter settings. 6.5 Show Text You can show a maximum of three user-defined texts on the view window of a camera. To show a user-defined text on the view window of a camera: Click the Show Text tab.
  • Page 55 (Optional) Select the Align Right option to align all the texts to the right edge. If you find this option does not take effect, contact the local authorized Sysvideo agent to check whether the camera in question does not support the option.

  • Page 56: Audio

    Select the Show Time option. (Optional) Specify X and Y to select a location for the system time. To determine where to show an alarm prompt: Select Time/Alarm from the drop-down list above Show Text. Specify X and Y under Alarm to select a location for the alarm prompt. Click Save.

  • Page 57: Dome

    Adjust the input volume using the adjustment bar. (Optional) Select the Mute Microphone option. Click Save. Note Clicking the Reset button will restore the previously saved parameter settings. 6.7 Dome To configure the dome for a camera: Click the Dome tab. Select a protocol from the Protocol drop-down list.

  • Page 58: Com

    Specify the Address Code parameter. Select a COM port from the COM Port drop-down list. If the camera has only one COM port, you can skip this step because COM1 is displayed by default. Click Save. Note The parameter settings on the NVR must be consistent with those on the camera. Clicking the Reset button will restore the previously saved parameter settings.

  • Page 59: Network

    The default parameter value is 9600. Click Save. Note The Port Type parameter is unconfigurable. Clicking the Reset button will restore the previously saved parameter settings. 6.9 Network To configure network settings for a camera: Click the Network tab.

  • Page 60: Pppoe

    (Optional) Enable the DHCP technique by selecting the DHCP option. Specify parameters displayed on the Network tab page. The Register To parameter indicates the IP address of an NVR to which the camera can register to. Click Save. Note Clicking the Reset button will restore the previously saved parameter settings. 6.10 PPPoE To enable PPPoE for a camera: Click the PPPoE tab.

  • Page 61: Alarm

    Select the Enable PPPoE option. Specify the User Name and Password parameters. Click Save. To enable the camera to automatically establish a new dial-up connection when the existing dial-up connection is broken: On the PPPoE tab page, select the Auto Dial-up option. Specify Retry Interval and Number of PPPoE Redial Attempts.
  • Page 62 To configure an alarm input and an alarm output for a camera: Click the Alarm tab. Specify parameters displayed. The Alarm drop-down list includes all the alarm inputs of the camera. The number of alarm inputs varies according to the camera type. Click Save.

  • Page 63: Miscellaneous

    7 Miscellaneous 7.1 User Authorizaiton 7.1.1 Adding a User Account To add a standard user: Choose Main Menu > Settings > User Authorization > Add, as shown in the following figure. In the displayed New dialog box, specify parameters displayed, as shown in the following figure.
  • Page 64 Click OK. By default, a standard user is allowed to perform the following operations: System:   Recording and Capturing Managing Devices   Managing Alarms  Configuring Video Wall Configuring System Settings   Camera: PTZ Control   Live View ...
  • Page 65 Specify parameters displayed according to onsite conditions, as shown in the following figure.
  • Page 66 You can copy the user authorization of this user to another user by clicking Copy User Authorization To or to all users by clicking Apply to All. Click OK. To retrieve the default password (admin123) for a standard user: Choose Main Menu > Settings > User Authorization. Select the user from the user account list and click Retrieve Password.
  • Page 67 Click OK. 7.1.3 Deleting a User Account To delete a standard user: Choose Main Menu > Settings > User Authorization. Select the user from the user account list and click Delete. In the displayed dialog box, click Yes to confirm your operation. 7.1.4 Disabling a User Account To disable a standard user for a certain period of time: Choose Main Menu >...

  • Page 68: Display

    7.2 Display To change the display settings for the main screen: Choose Main Menu > Settings > Display. In the displayed Display dialog box, select a resolution and a refresh rate. For the Output Mode parameter:  Upon detecting that the HDMI and VGA ports are in use, the system sets the parameter to Dual Output or Triple Output.
  • Page 69  Alarm logs, including the devices that report alarms and alarm types  Record backup attempts System upgrade attempts  To query a specific type of system log (for example, login attempt): Choose Main Menu > Settings > Log. Specify parameters displayed on the Log dialog box. For example, set Type to Login.

  • Page 70: Restoring Factory Defaults

    7.4 Restoring Factory Defaults To restore factory defaults: Choose Main Menu > Settings > Restore Factor Defaults. In the User Login dialog box, enter the password for your account. Click OK. In the displayed dialog box, select an option from the Restoration Options drop-down list. If you select the User-defined options option, select the items for which you want to restore factory defaults, as shown in the following figure.

  • Page 71: Scheduled Rebooting

    Click Start. 7.5 Scheduled Rebooting You can enable the system to automatically reboot at a scheduled time. To schedule a time to perform a system rebooting: Choose Main Menu > Settings > Auto Maintenance. In the Maintenance dialog box, select an option from the Maintenance Schedule. The following is an example.

  • Page 72: Upgrading The System

    Select a day or date and a time. Click OK. 7.6 Upgrading the System You can upgrade the system using a USB flash drive or on the NVR Station. To upgrade the system using a USB flash drive: Save the software upgrade package in a root directory of the USB flash drive. Plug the USB flash drive into a USB port of the NVR.
  • Page 73 Select the package. Click Upgrade. Note The USB flash drive must employ File Allocation Table (FAT) file system 32 or the XFS file system. If the USB flash drive does not employ any of these file systems, the system may not be able to find the software upgrade package. For details on how to upgrade an NVR on the NVR Station, see NVR Station User Guide.

  • Page 74: Abbreviations And Acronyms

    8 Abbreviations and Acronyms automatic network replenishment BOOTP Bootstrap Protocol Client Unit DDNS Dynamic Domain Name System DHCP Dynamic Host Configuration Protocol e-PTZ electronic PTZ network address translation Network Video Recorder ONVIF Open Network Video Interface Forum on-screen display personal computer Platform Management Client RAID redundant array of independent disks...

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