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Natec CRW-STAV2/E User Manual

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CRW-STAＶ2/E
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Summary of Contents for Natec CRW-STAV2/E

  • Page 1 CRW-STAＶ2/E User’s Manual...

  • Page 2: Table Of Contents

    Make Sure before Use Table of Contents 1 Read First ......................7 Make sure before use................. 7 Manner of Operation ................. 7 Frequently Used Operations ..............8 Used Marks in this manual ............... 8 2 Safety Precautions ....................9 Safety precaution to ensure safe use ............
  • Page 3 Make Sure before Use Redeem Points ..................... 41 Function Undo ..................42 Function Undo ..................... 42 Returning Goods ..................43 Card Expiration ..................45 Card Expiration ................... 45 Not Updating Expired Card ................ 46 In Case of Redeeming Points ..............47 Transition out of exsiting card ..............
  • Page 4 Make Sure before Use Setting of Cleaning ..................77 Setting of Print Layout ................79 Setting Password on Start- up ..............81 Setting of Memory Operation ..............82 Setting Menu .................... 83 MAIN Setting ....................84 1．Shop # ......................84 2．STA # ......................
  • Page 5 Make Sure before Use 10．Update Pts ....................91 11．Assign Rank ....................92 12．Birthday Setting..................92 13．Group Code Set ................... 92 15．Return Enabled ................... 92 16.NormalRank Pts .................... 93 17．Rank A Pts ....................93 18．Rank B Pts ....................93 19．Rank C Pts ....................93 20．Rank D Pts ....................
  • Page 6 Make Sure before Use 14.Review Summary ..................102 15. Re-Issue Card ..................... 103 16．Loop-Issue Card ..................103 17．Message Setting ..................103 18．Maintenance ....................104 19．Returning Goods ..................104 20.OperationSetting ..................104 21．Bad Card Setting ..................105 22．Set Print &Erase ..................106 23.

  • Page 7: Read First

    Make Sure before Use 1-1 Make Sure before Use Make sure P.13-29 “Before Using Reader Writer” before using Reader Writer. The followings are especially important. ①P.22 “3-7 How to Clean Thermalhead” → Explain mentenance of Reader Writer ②P.24 “3-8 Turn on the Power” →...

  • Page 8: Frequently Used Operations

    Frequently Used Operations 1-3 Frequently Used Operations ① Issue a new card. → See P. 28 “4-1 Issue a new card”. ② Add points → See P. 37 “4-2 Add Points”. ③ Redeem Points → See P. 39 “4-3 Redeem Points” ④...

  • Page 9: Safety Precautions

    Safety precaution to ensure safe use 2-1 Safety precaution to ensure safe use Indicates the case where it is assumed that misuse WARNING of the Card/Reader, ignoring this sign, as this may case fire or poisoning. Indicates the case where it is assumed that misuse CAUTION of the Card/Reader, ignoring this sign, can cause damage only to property.
  • Page 10 Safety precaution to ensure safe use WARNING Do not operate beyond rated specification. Do not operate beyond specifications which outlet or wiring accessories show. Do not damage the power cord. Do not damage, modify, heat, twist, pull or place anything heavy on the power cord.
  • Page 11 Safety precaution to ensure safe use CAUTION Do not turn off the power while operating. Card data may be lost if the power is turned off while the card is being processed. Do not insert and remove a power cord by wet hands. Do not touch the power cord by wet hands because it may cause electric shock.
  • Page 12 Do not put in a place where magnetism or magnetic field exists. Install ground of power cable. Install ground of power cable. Use only NATEC recommended cards. Do not use curved, bent, wet or dirty card. Do Cleaning Clean a magnetic head, a thermal head and carrier roller once or more a day.

  • Page 13: Before Using Reader Writer

    Unpacking 3-1 Unpacking The following outlines are the Reader/Writer and its accessories. Please contact your sales representative from where you purchased, if any of the following items are not included or damaged. ③ ① ② ④ ⑤ ① Reader/Writer ② Power Cord ③...

  • Page 14: Name Of Each Parts

    Name of Each Parts 3-2 Name of Each Parts 【FRONT】 Display Keyboard Vent Insertion Opening Power switch Cover opener 【BACK】 RS-232C Connector USB Connector Power Connector...

  • Page 15: Keyboad

    Keyboad 3-3 Keyboad Function Keys: Frequently used function enables to call up with the touch of a button. Initial Setting(Normal） Enter charactors Redeem Points Setting Switching to Numbers Function Undo Setting Cursor Motion to Left Card Rplacemrnt Setting Cursor Motion to Right Data to SD Not Available Menu key...

  • Page 16: How To Open Or Close Cover Opener

    How to Open or Close Cover Opener 3-4 How to Open or Close Cover Opener (How to Open) Pull the cover opener on the right side, and lift the upper cover. (How to Close) Close the upper cover until it clicks. Caution: Don’t close the upper cover in hard.

  • Page 17: Using A Sd Card

    Using a SD Card 3-5 Using a SD Card Transaction data in Reader/Writer can be stored into a SD card. The following explain handling of a SD card. Inserting a SD Card Slide the front cover to the up Insert the SD card until it clicks. After that, return the front cover.

  • Page 18: Removing A Sd Card

    Using a SD Card Slide the front cover to the down. Removing a SD Card ① Turn off the power switch. ② Remove the front cover. Push the SD card softly until it clicks. Then, remove the SD card. After that, return the front cover. Note: After taking function “Data to SD card”, Remove the SD card.

  • Page 19: Format A Sd Card

    Using a SD Card Format a SD Card Format Processing Format is to initialize memory of a SD card by PC. Can format in case of using a SD card first time, or erasing memory （Caution） After format of SD card, the data will be clear. Please format a SD card, after having the back-up.
  • Page 20 Using a SD Card ④ Select drive of the SD card reader, and click the right mouse button to select “Format”. ⑤ Select “FAT” in “Files System” and click “Start” Next Page...
  • Page 21 Using a SD Card ⑤ Click “OK” to start ⑥ Click “OK” to finish...

  • Page 22: How To Use Dip Switch

    How to use DIP switch 3-6 How to use DIP switch Can change communication speed by DIP swith, in case of using RS232 cable for communication ( Normaly don’t have to change it) DIP switch Setting 1 2 3 4 5 6 Communication Mode(19200bps) Communication Mode (9600bps) Communication Mode (4800bps)

  • Page 23: Cleaning

    Cleaning 3-7 Cleaning Cleaning Dirty thermal head or magnetic head may cause trouble. Clean the head everyday or once every 100 transactions. Use a cleaning card and a cleaning pen for the cleaning. Both use will be better. Clean with a cleaning pen ①...
  • Page 24 Cleaning ◇ Thermal Head Wipe thermal head in thedirection indicated by the arrow below. ＜Thermal Head＞ ◇ Rollers(Driven, Magnetic Head, Driving,and Platen) Wipe each roller thoroughly in the direction indicated by the arrows. ＜Magnetic Head Roller＞ ＜Driven Roller＞ ＜Platen Roller＞ ＜Driving Roller＞...

  • Page 25: Cleaning With A Cleaning Card

    Cleaning Cleaning with a cleaning card ① Press the on stand-by, mode, and press the 2 times. Select “8. Cleaning” The following message will be shown. >>> Cleaning <<< Insert Cleaning Card. ②Insert a cleaning card. Cleaning is started. After the cleaning, the card is ejected. (The operation is done.) (Note) Stand-by mode is the following display.

  • Page 26: Turn The Power Switch On

    Turn the Power Switch on! 3-8 Turn the Power Switch on! ① Connect Reader/Writer with a power cord ② Turn the power switch on The following message will be shown. Version STA○○○○○ ○○ ③ If the following message will be shown, Reader/Writer has not set “Shop#”...

  • Page 27: Enter Name

    Enter Name！ 3-9 Enter Name！ Cf.) Enter a name “John Smith” ① Stand-by Mode Shop[0001] STA[01] Insert Member Card. MM/DD/YY(Mon) hh:mm ② Insert a new card. The following message will be shown. Issue New Card Ready to Start ? Quit:Del OK:Enter ③...
  • Page 28 Enter Name！ ④ Enter “John Smith” J→ Press the once. o→ Press the 6times. h → Press the 5times. n → Press the 5times. ⑤ Press the The following message will be shown. Enter Name John＿ ■ ALPH ← → ⑥...
  • Page 29 Enter Name！ ⑦ Press the Enter Name John Smith ALPH ← → Entering name is done. ※ Eject the card. (Press and then ＜About Display in Entering Name＞ In case of entering number, press Enter mode is changed. ＜In case of changing name, after issuing card.＞ ①...

  • Page 30: Operation

    Issue a New Card 4-1 Issue a New Card Issue a new card printed name “7. Register Name”in MAIN Setting should be changed to “1:Yes”. ① Insert a new card on stand-by mode The following message will be shown. Issue New Card Ready to Start ? Quit:Del OK:Enter...
  • Page 31 Issue a New Card ⑤ Enter purchased amount ※ If you enter purchased amount by mistake, Press , and try again from ⑤ ⑥ Press The following message will be shown. Total$ 0× Quit:Del OK:Enter ⑦ Press Remove the card. (The operation is done.)

  • Page 32: Issue A New Card Without Printed Name

    Issue a New Card Issue a new card without printed name “7. Register Name”in MAIN Setting should be changed to “0: No”. ① Insert a new card on stand-by mode The following message will be shown. Issue New Card Ready to Start ? Quit:Del OK:Enter ②...

  • Page 33: Issue A New Card Set Special Points

    Issue a New Card Issue a new card set special points “8. Special Month Pts” in MAIN Setting should be changed to “1: Yes”. Then, select “13. Service Setting” in , and select “3. Special Month”. Set the multiplier (refer to page 101) ※...
  • Page 34 Issue a New Card ⑦ Press The following message will be shown. 0000-00-0000000 [N] 0P #V Amount $ John Smith ⑧ Enter purchased amount ⑨ Press The following message will be shown. Total$ 0× Quit:Del OK:Enter ⑩ Press , after confirmation. Remove the card.

  • Page 35: Issue A New Card Set Birthday

    Issue a New Card Issue a new card set birthday “12. Birthday Setting” in SUB Trans should be changed to “1.Yes” Then, select “13.Service Setting” in , and select “6. Birthday” Enter the multiplier (Refer to page 105) ※ This service can give some special points any times on customer’s birthday.
  • Page 36 Issue a New Card The following message will be shown. 0000-00-0000000 [N] 0P #V Amount $ John Smith ⑤ Enter purchased amount, press The following message will be shown. Total$ 0× Quit:Del OK:Enter ⑥ Press , after confirmation. Remove the card. (The operation is done.) ※In case of inserting a card in set day, “Pi Pi”...

  • Page 37: Loop-Issue New Card

    Loop-Issue New Card Loop-Issue Card Can issue a new card printed member ID or points in advance ① Press , and select “16. Loop-Issue Card” ② Enter 4digits password (Shop #) and press The following message will be shown. Loop-Issue New Card Latest member ID will be shown.
  • Page 38 Issue a New Card ⑩ Remove the loop-issue new card. ⑪ Press . Stand-by mode will be shown. (The operation is done.)

  • Page 39: Add Points

    Add Points Add Points Add Points ① Insert a card on stand-by mode. The following message will be shown. 0000-00-0000000 [N] Now 0P #V: 0 Amount $ John Smith ② Enter purchased amount. ③ Press The following message will be shown. Total$ 0×...

  • Page 40: Add Special Points

    Add Points Add Special Points ① Insert a card on stand-by mode. The following message will be shown. 0000-00-0000000 [N] Now 0P #V: 0 Amount $ John Smith Enter purchased amount, and press ② The following message will be shown. 0000-00-0000000 [N] Now 0P #V: 0...

  • Page 41: Redeem Points

    Redeem Points 4-3 Redeem Points Redeem Points To redeem some points from total points ① Press , and select “1. Redeem Points”. The following message will be shown. Redeem Points Insert Member Card. In case points expired, the following message will be shown. Select “1.

  • Page 42: Function Undo

    Function Undo 4-4 Function Undo Function Undo Function Undo In case of issuing a card in the wrong, can get back to last transaction condition. ① Press , and select “2. Function Undo”. The following message will be shown. Finction Undo Insert the card.

  • Page 43: Returning Goods

    Function Undo Returning Goods Returning Goods In case of returning purchased goods, deduct purchased amount and earned points from present condition. “14. Return Enabled” in “2. SUB Trans Setting” should be changed to “1. Yes”. （The following operation is “0. No” of “13. Group Code Set” in “2. SUB Trans Setting”）...
  • Page 44 Function Undo ④ Enter returned amount, and press ⑤ Enter returned points and press ※ In case of entering wrong number from ④ to ⑤, can clear the wrong number. Can enter again ⑥ The card is ejected. (The operation is done.)

  • Page 45: Card Expiration

    Card Expiration 4-5 Card Expiration Card Expiration Operation for expired card Refer to page 88 “Main Setting” On condition that set month is more than 1 month on “15. Card Exp. Month # ” or “Pts Exp.Month# ” in “1. MAIN Setting” (Condition) “15.Card Exp.Month#”...

  • Page 46: Not Updating Expired Card

    Card Expiration In case of selecting “1.OK to Upgarade”, the following message will be shown. 0001-01-0000005〔N〕 100P #V: Amount $ John Smith ⑥ Enter purchased amount and press twice. (The operation is done.) Not Updating Expired Card ① After insert the expired card, “Pi Pi” sounds. The following message will be shown.

  • Page 47: In Case Of Redeeming Points

    Card Expiration In Case of Redeeming Points Page 88 “Main Setting” “15.Card Exp.Month#” “Month# 12month” “Patern 0: Fixed” “Update 1: Yes” “Redeem 1: Yes” ① In case of redeeming points, if expired point card is inserted, “Pi Pi” sounds. The following message will be shown. Point Expired! Last Date: 06/25/2010 1．OK to Update...

  • Page 48: Transition Out Of Exsiting Card

    Transition out of exsiting card 4-6 Transition out of exsiting card Issue Member Card with Optional Member ID Function for issuing with optional member ID Can use the function in case of transitioning to new card Refer to page 94 “SUB Trans. Setting” On condition that “1: Yes”...
  • Page 49 Transition out of exsiting card The following message will be shown. Issue New Card Issued STA #: 01 Quit:Del OK: Enter ⑤ Enter STA #, and press The following message will be shown. Issue New Card Member ID #: 0000000 Quit:Del OK: Enter ⑥...

  • Page 50: Combining Two Or Three Cards

    Combining two or three cards Combining two or three cards Accumulate Points Operation for accumulating points If a member has more than two cards, the cards can be combined with one card, and the points are accumulated. (Max 3 Cards） ①...
  • Page 51 Combining two or three cards ③ After the confirmation, press The following message will be shown. Accumulated Points Ready To Start? Quit: Del OK: Enter READ 3 Cards Max 3 ※ In canceling accumulation, push The following message will be shown. Accumulated Points Cancel Process Date Restoring...

  • Page 52: Dirty Or Damaged Card

    Dirty or Damaged Card 4-8 Dirty or Damaged Card Re-Issue Card Re-Issue Card; Operation for re-issuing card with information on magnetic stripe tape of old card, when the data of card can not be read ① After select “15. Re-Issue Card” in password will be requested.
  • Page 53 Dirty or Damaged Card Re-Issue Member Card Issue Date: mm/ dd / yy Quit: Del ⑨ Enter Issue Date and press In case that “Assign Exp. Date” is set, the following message will be shown. Re-Issue Member Card Expiry Date: mm/ dd / yy Quit: Del ⑨...

  • Page 54: Replace Member Card

    Dirty or Damaged Card Replace Member Card Replacement for member card When rewrote information is not clear to see or the card is deteriorated, replacement is needed. ※Data on magnetic stripe tape must be read. ① Press on stand-by mode select “4.

  • Page 55: Unnecessary Card

    Unnecessary Card 4-9 Unnecessary Card Re-Initialize Card Re-Initialization of card This function can re-initialize unwanted card. ① Select “5. Re-Initialize Card” in The following message will be shown. Card Re-Initialized Insert Old Card ② Insert an old or unwanted card. The following message will be shown.

  • Page 56: Operation For Saving Trans.data

    Send Tran. Data to a PC 5-1 Send Tran. Data to a PC Operation for “Data To SD” Data To SD Process of transferring trans.data in the CRW to a SD Card ※Be sure to do that before sending the data to a PC. ①...

  • Page 57: Summary Operation

    Review Summary 6-1 Review Summary Issure Summary Card Summary card Can review sumarry of trans. data When a summary card is issued, summary data in the CRW will be cleared. ① Press on stand-by mode, and select “14. Review Summary” The following message will be shown.
  • Page 58 Review Summary ④ Press The following message will be shown. Issue Summary Card Insert Card Quit: Del ⑤ Insert a new card. STA issues “Summary Card”. ※ After the issue, the summary data in the CRW is cleaed.(Deleted) 《Important》 Summary date will be cleared because of this operation. However, it is retained in the CRW for safety treatment until ejection of a card.

  • Page 59: Other Operation

    Exchange CRW 7-1 Exchange CRW ※（The detail procedure is also written down the last page.） Exchange CRW ※Register same setting information into other CRWs with MAIN Setting and SUB Trans. Setting Card. The operation is often used for CRW breakdown. STEP 1: Note next assigned member ID of used CRW, and make setting cards ( MAIN Setting and SUB Trans.
  • Page 60 Exchange CRW Select “1. MAIN Setting” ④ The following message will be shown. MAIN Setting 1. Shop # 2. STA # 3. Member ID Select “3. Member ID” ⑤ The following message will be shown. ※1 Make a note of this number. New Member ID Set Currently Setting The number will be used for starting...
  • Page 61 Exchange CRW ⑩ Press Issue STA Setting (SUB Card) Ready to Issue? Del: No Enter: Yes ⑪ Press ⑫ Insert a new card. After the card (CARD B) is ejected, press three times in a row. STEP 2: Operation of “Data To SD” for used CRW (Note: in case of using SD card) The operation procedure is in page 55, “5.
  • Page 62 Exchange CRW ⑥ Insert CARD B (SUB Trans. Setting Card). Register SUB Setting Card Ready? Quit: Del OK: Enter ⑦ Press ⑧ The card is ejected and the operation is done. STEP ４: Register new member ID number(※1, P59). Register new member ID with reffering the memo(※1, P59) ①...
  • Page 63 Exchange CRW The following message will be shown. STA Setting 1. MAIN Setting 2. SUB Trans 3. SUB Trans(Visit) ④ Press “1. MAIN Setting” The following message will be shown. MAIN Setting 1. Shop # 2. STA # 3. Member ID ⑤...

  • Page 64: Use Direct Multiplier

    Use Direct Multiplier 7-2 Use Direct Multiplier Using Direct Multiplier When issueing points, can change the multiplier easily It is effective to modify multiplier of points when it is paid by credit card, or sold with special products. Accept up to second decimal place. (Set the multiplier from 0.01 to 10 times easily) ②...
  • Page 65 Use Direct Multiplier ① Enter the amount, and press < Decimal point in Point Multiplier> Can change point multiplier from 0.01 to 10.00, but omit decimals. 【Ex 1】$100 = 1P, Multiplier: x 0.5 and Purchased Good: $100 The earned point will be 0.5 point, but decimal is omitted. As a result, the earned point will be 0 point.

  • Page 66: Adjust Print And Erase Energy

    Adjust Print and Erase Energy 7-3 Adjust Print and Erase Energy Adjust Print and Erase Energy Can adjust print and erase energy on the LCD screen. ① Press on stand-by mode. The following message will be shown. Function Menu 1. Redeem Points 2.
  • Page 67 Adjust Print and Erase Energy The following message will be shown. >印字濃度補正設定< Adjust Printing Sub Density 現在設定値： Factory Default Value (1～8) Current Setting: 4 ⑤ In case of changing the printing density, press the number. (The range is from 1 to 8.) After confirmation, press The following message will be shown.

  • Page 68: Change Messages

    7-4 Change Messages Change of Message Can change printed messages on a card Message 1, Line 1 Message 1, Line 2 Message 2, Line 1 Message 2, Line 2 ※ Can arrange messages freely. This function is used as advertising message to announce events, campaign and so on. Also, can print 12 letters per line ( MAX 48 letters).
  • Page 69 Change Messages ① Press on stand-by mode. The following message will be shown. Function Menu 1. Redeem Points 2. Function Undo 3. Accumulated Points ② Scroll the screen by , and select “17. Message Setting” The following message will be shown. Message Setting 1.
  • Page 70 Change Messages ④ Delete the shown massage by , because intial setting is above message. The following screen will be shown. Message 1 – Line 1 Enter message ALPH ← → ※ Can enter 12 letters. Message 1 – Line 1 Today is special day In case of 13 letters, error sounds.
  • Page 71 Change Messages The following message will be shown. Message 1 Setting Insert New Card End: Del ⑧ Insert a new card, then Message 1 Setting card is issued. After that, the same message will be shown. Message 1 Setting Insert New Card End: Del ⑨...

  • Page 72: Sta Setting Operation

    8-1 STA setting Invocation STA Setting STA Setting can set setting of CRW. STA Setting can start from Setting Menu. Can find setting items from the list (P84「8-3 STA Setting Menu」) ① Hold down and power the switch of CRW on. ※...

  • Page 73: How To Set Sta Setting Item

    How to Set STA Setting Item 8-2 How to Set STA Setting Item ※ How to set ‘Shop#’ in MAIN menu as an example ① Select “1. MAIN Setting” in STA Setting The following message will be shown. MAIN Setting 1.
  • Page 74 How to Set STA Setting Item ⑥ Enter two digits number (Initial#: 00 Max two digit: 01～99) ⑦ Press Set each item from 1 to 24 in accordance with the intended use. After finish the setting, press a few times and select “25.

  • Page 75: Function Key Setting

    How to Set STA Setting Item Function Key Setting Can assign main service functions to function keys (F1 – F4) Select that in Setting Menu. ※ Initial Setting Redeem Points Card Replacement Function Undo Data To SD <Procedure for changing setting> Hold down and power the switch of CRW on.
  • Page 76 How to Set STA Setting Item ③ Enter the password and press The following message will be shown. Fn Keys Settings Fn Keys Settings 4. F4 1. F1 5. Complete Setting 2. F2 3. F3 ④ For example, register a function into select “1.

  • Page 77: Setting Of Cleaning

    How to Set STA Setting Item Setting of Cleaning Can set setting mandatory cleaning Count Down Alarm function reminds of cleaning because next operation will not required unless insert a cleaning card. ① Hold down the and power the switch of CRW on. ※...
  • Page 78 How to Set STA Setting Item The following message will be shown. Cleaning Setting ※Initial# is “0: Optional” Count Down Alarm: 0 0：Optional 1：Force ⑤ In case of setting “Count Down Alarm” Select “1: Forse”. In this case, can not proceed to next operation until the cleaning finished ※...

  • Page 79: Setting Of Print Layout

    How to Set STA Setting Item Setting of Print Layout Can modify print layout of CRW from data of SD card. Be sure to confirm data of print layout to the sales person, because it is necessary. ① Hold down and power the switch of CRW on.
  • Page 80 How to Set STA Setting Item In case of Selecting ”1．STA→SD Card” The following message will be shown. ≫Print Layout≪ Copy From STA to SD Card ? Quit:Del OK:Enter After press ,copied setting of print rayout of CRW to SD. In case of selecting “2 SD Card”→STA The following message will be shown.

  • Page 81: Setting Password On Start- Up

    How to Set STA Setting Item Setting Password on Start- up Can set start-up password for security, and also choose it freely. ① Hold down and power the switch of CRW on. ※ Press longer. The following message will be shown. Setting Menu 1.

  • Page 82: Setting Of Memory Operation

    How to Set STA Setting Item Setting of Memory Operation Can copy settings of CRW and Trans.Data to SD card, and other CRW can copy the settings from the SD card. ① Hold down and power the switch of CRW on. ※...

  • Page 83: Setting Menu

    Setting Menu 8-3 Setting Menu Main Setting SUB Trans １．Add $ Digit ２．Tax Rate １．Shop# ３．Tax Setting ２．STA# ３．Member ID ４．Points Setting ４．Add Points Digit ５．Select $ Unit ５．Print Member ID ６．Max Add Pts ６．Select Issue Day ７．Visit Pts ７．Register Name ８．Member ID Select ８．Special Month Pts ９．Issue Day Select...

  • Page 84: Main Setting

    Setting Menu MAIN Setting ※Setting of shop No. 1．Shop # Be sure to set before start using. (If there is only one shop which install STA, the shop # is usually 0001.) 4 digit Shop # Setting Currently Setting Range：0001~9999 Initial：0000 ：0000 ※Setting of STA No.

  • Page 85: 6．Select Issue Day In Pre-Issuing Card

    Setting Menu ※This setting is for designating issue date. 6．Select Issue Day in Pre-issuing Card Joined=Issue date will be first transaction date. Assigned=Issue date will be designated date. Select Issue Day in pre-issuing Card 0：Joined 1：Assigned (Initial: 0) Pattern： (This is only for Loop-issue card.) 0：Joined...

  • Page 86: 11．Gift Point

    Setting Menu ※Setting for upper limit of total point in a card. 11．Gift Point MAX 5 digit Gift Pts Setting Range：00010～99999 Initial：99999 Currently Setting ：99999 ※Setting for upper limit of Life Point in a card. 13．Max Life Point Life Point…Point that customer has acquired since issue date.

  • Page 87: 19．Sta Pts

    Setting Menu ② Next, c choose if point can be updated after Pts Expiration expiration. Update： Redeem： Redeem…If this function is ON, customer can 0：No 1：Yes redeem point in first transaction even if it is expired. ※ Setting for STA Pts.(This is usually used for 19．STA Pts shopping arcade.) 0：No 1：Yes...

  • Page 88: 22．Store Data In Sta

    Setting Menu MAX 6 digit Range 000000～999999 Target Pts or ※ This is top priority of rank setting than # of Transaction manually rank setting like “Loop Issue Card” Rank X: XXXX or “Assign Rank”. ※Choose storing transaction data in STA or not. 22．...

  • Page 89: 26．Redeem Pts

    Setting Menu 0：No 1：Yes (Default：0) Auto Send Data When setting is ON, you have to set “Sending Currently Set：0 Time”. 0：No 1：Yes ※If this setting is ON, you can only redeem 26． Redeem Pts every given value. 0：Any Pts 1：Fix Unit (Default：0) Redeem Pts Setting If you set “1:Fix Unit”, you must set the given Currenly Setting：0...

  • Page 90: Sub Transaction

    Setting Menu SUB Transaction “SUB Trans” setting is applied when “9. Operation Mode” is “Purchase”. ※If this setting is ON, you can enter 7 digit in 1．Add $ Digit transaction. (Default 6 digit) Add $ Digit Currently Set ：0 0:No 1:Yes (Default:0) 0：No 1：Yes ※Setting Tax Rate.

  • Page 91: 6．Max Add Pts

    Setting Menu tenth digit.(you cannot press ※Max add point in one transaction 6．Max Add Pts ※If the setting 「Add Pts Digit」is ON, you can set MAX 5digit. MAX 4 digit Max Add Pts Currently Set ： 9999P Range：0001～9999 Default：9999 Add Pts is included service point, special point. ※Designate Visit Pts in transaction.

  • Page 92: 11．Assign Rank

    Setting Menu Update Pts Currently Setting：0 0：No 1：Yes (Default：0) 0：No 1：Yes ※Setting for assigning rank when new card is 11．Assign Rank issued. Assign Rank 0：No 1：Yes （Default：0） Currently Set：0 0：No 1：Yes ※If this function is ON, birthday can be set to 12．...

  • Page 93: Normalrank Pts

    Setting Menu ※Setting of point multiplier. (Normal Rank) 16.NormalRank Pts ①Amount 5digit Range：$1～$99999 (Default：$100) Normal Rank Pts Currently Set ②Points Amount：＄ Points： 3digit Range:1P～999P (Default：1P) ※6 digit (“4. Add Pts Digit” is ON) ※Setting of point multiplier. (A Rank) 17．Rank A Pts ①Amount A Rank Pts 5digit Range：$1～$99999 (Default：$100)

  • Page 94: 20．Rank D Pts

    Setting Menu ①Amount C Rank Pts Currently Set： 5digit Range：$1～$99999(Default：$100) Amount：＄ Points： ②Points 3digit Range：1P～999P (Default：1P) ※6 digit (“4. Add Pts Digit” is ON) ※Setting of point multiplier. (D Rank) 20．Rank D Pts ①Amount D Rank Pts 5digit Range：$1～$99999(Default：$100) Currently Set： Amount：＄...

  • Page 95: Sub Transaction(Visit)

    Setting Menu SUB Transaction(Visit) This operation is applied when the setting “9.Operation Mode” in “MAIN Setting” is “Visit”. ※Setting of Visit Points Rules. 1. Visit Pts Rules 0：Same 1：According to Rank (Default：0) Visit Points Same＝All customers are added the same point. Pattern：...

  • Page 96: 4．Normal Rank Pts

    Setting Menu ※ Configuring how many point is added to 4．Normal Rank Pts customers. 3 digit Normal Rank Pts Range：0Ｐ～999Ｐ (Default：000Ｐ) Visit Points： 0Ｐ ※Configuring how many point is added to Rank 5．Rank A Pts A customers. 3 digit A Rank Visit Pts Range：0Ｐ～999Ｐ...

  • Page 97: 9．Complete Setting

    Setting Menu 9．Complete Setting Completing setting of “SUB Tran(Visit)” setting. Completing setting of “SUB Tran(Visit)” setting. If you want issue setting registration card of “SUB transaction setting”, press If you do not need issue it, press...

  • Page 98: Function Menu

    Function Menu 9-1 Function Menu Function Menu is shown after pressing on stand-by mode. ※Redeem points from total point of royalty card. 1．Redeem Points ※In regard to operation, please refer P41 “4-3 Redeem Points Redeem Points”. Insert Member Card. ※This function is for undoing last transaction. If 2．Function Undo you mistype amount or point, this function is effective.

  • Page 99: Re-Initialize Card

    Function Menu ※ If card is unnecessary, the card can be 5. Re-initialize Card initialized by using this function. Re-initialize Card ※In regard to operation, please refer P55 ”4-9 Insert Old Card Unnecessary Card”. ※This function is that transferring transaction 6.

  • Page 100: 9．Printing Test

    Function Menu ※Test for writing and reading magnetic data, 9．Printing Test and also for printing and erasing. Test will begin after a card is inserted. Printing Test ※If you cancel the operation, press Insert Test Card By using “Re-initialized card” function, tested card will be reused.

  • Page 101: 12．Category Setting

    Function Menu ※Choosing items of summary. 12．Category Setting (Password = Shop No.) Category Setting First, press the password and Password Enter Pswd： (password = Shop No.) Quit:Del OK:Enter After that, items are shown on the display. (1～22) (Default : all selected) Category Setting After Choose items, press Complete Setting...

  • Page 102: Review Summary

    Function Menu Month Pts”in “MAIN Setting” must be ON. ④Monthly Goal Setting bonus point for achieving total amount Service Setting 4．Monthly Goal (Term is One Month) 5．Time Period 6．Birthday If customer can get point if they achieve monthly goal during in a month.(MAX 5 settings) Over＄100unit is counted,but ＄10unit is cut off.

  • Page 103: Re-Issue Card

    Function Menu ※This function is reissuing member card for a 15. Re-Issue Card card which cannot be read magnetic data. Re-Issue Member Card (Password = Shop No.) Password Enter Pswd： ※In regard to operation, please refer P52 ”4-8 Quit:Del OK:Enter Dirty or Dameged Card”.

  • Page 104: 18．Maintenance

    Function Menu ※Print and store maintenance information in a 18．Maintenance card. Issue Maintenance Password ※If you send back STA to sales representative in Enter Pswd： case of occurring problem, please issue Quit:Del OK:Enter Maintenance Card and Summary Card, and Issue Maintenance keep it.

  • Page 105: 21．Bad Card Setting

    Function Menu ※ When STA is “Practice Mode”, The word Practice Mode “Practice Mode” is shown top on the display. Shop: 0001 STA : 01 Insert Card In Practice Mode, only practice card can be 06／14／11(Tue) 13:26 used. ※Register Bad Card 21．...

  • Page 106: 22．Set Print &Erase

    Function Menu You can check last Bad Card No. and number of Registration. ※Adjusting Print & Erase Energy 22． Set Print &Erase ※In regard to operation, please refer P66 “7-3 Adjust Print and Erase Energy” Adjust Print&Erase Password Enter Pswd： Quit:Del OK:Enter ※Switch ON or OFF of STA buzzer.

  • Page 107: 25．Restore Data

    Function Menu Finally, The message “Insert New Card” will be showed, so insert new card or re-initialized card. After that, the data and the print are written on the newly inserted card. ※To prevent transaction data from losing by SD 25．Restore Data card error, STA can back up it.

  • Page 108: Error Messages And Coping

    System Error 10-1 System Error Message Content What to Do STA ID are not set. Please contact sales Encryption Not Set representative. Set It For Cards To Be Accepted STA No. is not set. Set STA No. in “Setting STA Setting Not Set Menu”.

  • Page 109: Card Caused Error

    Card Caused Error 10-2 Card Caused Error Message Content What to Do Error occurred Please re-issue or issue magnetic data. card after check (Detail of ERROR：XX) content of error. 40：ＳＳ Error ERROR XX 41：ＥＳ Error ※ERROR from 40 to 43 42：ＶＲＣ...
  • Page 110 Card Caused Error Message Content What to Do Extended count is over. Choose 1 or 2. Expiry Extended > Max After choose 1 or 2, Extended Count : XX 1．Reset transaction will continue. 2．Cancel 1.Reset…Extend count is reset. 2.Cancel … Extend count keep 99.
  • Page 111 Card Caused Error Different mode card was Make sure STA operation inserted. mode and card type. Operation Mode Insert matched card to is wrong. operation mode. Cannot Do Further Return Error occurred Please re-issue or issue magnetic data. new card after checking CODE CODE ：...

  • Page 112: Memory Card Error

    Memory Card Error 10-3 Memory Card Error Message Content What to Do Management data in SD Format the SD card, and SD Card Information is different because of delete the data, or insert SD Mismatched being used in other STA. card in appropriate STA.
  • Page 113 Memory Card Error Error occurred during Format the SD and delete accessing SD card. the data, or use other SD. ERROR XX SD Card Error ※(Backup the data, before format SD or delete data) Error occurred in case of Error occurred in STA or SD accessing SD card.

  • Page 114: Other Errors

    Other Errors 10-4 Other Errors Message Content What to Do Card inserted Insert card appropriately. inappropriately. Check the card condition ERROR34 and insertion direction. Card Insert Error Make sure that the card is for STA or not. Abnormal card Insert card appropriately. inserted.
  • Page 115 Other Errors Incorrect password is Enter correct password. PassWord Error! entered. Selected function is not Switch mode “Practice” to Practice Mode This operation available “Practice “Normal” in “Opoeration is not available. Mode”. Mode”. Card size Use appropriate size card. CODE 32 Card Size is appropriate.
  • Page 116 Other Errors Read Error (In case Card is Inserted) If Read Error is occurred, please take the following operation. Case: After a card is inserted, the message “Cannot Read/Write” is shown on LCD. Message example is below.（CODE 41 or 43） CODE Eject the error card.
  • Page 117 Other Errors Error in Reading Card Data Please take thefollowing operation in case error is occurred during updating card. Mag Data Not Written Insert a cleaning card. Start Cleaning. Insert Cleaning Card. （If there is not cleaning card with you, press Go back to stand-by mode, but please check P117.) ）...
  • Page 118 Other Errors Recover Blackout During printing or updating on a card, the power is turned off, in case that LCD shows “Recover Blackout” Recover Blackout Reissue The Card. Insert New Card. Insert a new card, and the old card data is transferred to inserted the new card.
  • Page 119 Other Errors Cover Opened In case the LCD shows “Cover Opened!” on stand-by mode, ＥＲＲＯＲ ！！ Cover Opened！ After making sure if the cover is closed, please turn the power off. After turn the power on again, in case some troubles happen many times, please contact sales representative.
  • Page 120 Other Errors Procedure of Taking Over Setting ※Setting has to be taken over when installing new STA or using alternative STA. In the case, please operate the following procedure. Before operate the following procedure, please prepare some new cards. <Issuing Setting Registering Cards with your machine>(MAIN&SUB) １．Issue MAIN Setting Card ①Turn off STA.
  • Page 121 Other Errors ③“Print Pattern” is shown on LCD, and press ④After “Pi Pi” sounds, registered message (line-1) is shown and press ⑤After “Pi Pi” sounds, registered message (line-2) is shown and press ⑥After “Pi Pi” sounds, the message “Insert New Card”is shown, then insert a new card.
  • Page 122 Other Errors 〈Caution〉 ※In case of editing function keys, please change the setting. <Function Key Initial Setting> F1=Redeem Point F2=Function Undo F3=Card Replacement F4=Data To SD ※Make sure that SD card is in STA or not. SD Card also must be alternated. ※In case not of needing setting cards, please re-initialize them.

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