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INSTALLATION & OPERATION MANUAL
MODEL NUMBERS: 13-NCI
Thank you for purchasing this product from a fine line of heating equipment.
We wish you many years of safe heating pleasure with your new heating appliance.
NOTE: IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE
DEALER. CONTACT TECHNICAL SUPPORT @ 1-800-245-6489.
Please Note the Following Precautionary Statements:
England's Stove Works highly recommends the use of smoke detectors and Carbon
Monoxide detectors with any hearth product, including this unit. Follow all manufacturer's
CAUTION: This unit must be installed in accordance with these instructions and must comply
with local building and fire codes. Failure to do so could result in a chimney or
house fire.
Keep children, furniture, fixtures, and all combustible materials away from any
heating appliance. Refer to this owner's manual for all clearances to combustible
materials.
DO NOT INSTALL THIS UNIT IN A MOBILE HOME OR DOUBLE WIDE!!!
DO NOT INSTALL THIS UNIT IN A PRE-MANUFACTURED FIREPLACE!!!
Read this entire manual before you install and use your new room heater. If this room
heater is not properly installed, a house fire may result. To reduce the risk of fire,
follow the installation instructions.
property damage, bodily injury, or even death.
Save These Instructions.
Questions? Need Parts or Options?
instructions when using smoke or Carbon Monoxide detectors.
FOR MASONRY FIREPLACE INSTALLATION ONLY!!!
SAVE THIS MANUAL FOR FUTURE REFERENCE
Rev. 9/2014
50-SNC13I
www.englanderstoves.com
Failure to follow instructions may result in
1
50-TNC13I

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Summary of Contents for Englander 13-NCI

  • Page 1 INSTALLATION & OPERATION MANUAL MODEL NUMBERS: 13-NCI 50-SNC13I 50-TNC13I Thank you for purchasing this product from a fine line of heating equipment. We wish you many years of safe heating pleasure with your new heating appliance. Save These Instructions. NOTE: IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO THE DEALER.
  • Page 2 A letter from our Technical Support department: Thank you for purchasing this fine product from England’s Stove Works! England's Stove Works was started, and is still owned by, a family that believes strongly in a "Do It Yourself" spirit – that’s one reason you found this product at your favorite “Do It Yourself”...
  • Page 3: Before Installation Of Your Appliance

    CAUTION We highly recommend installation of this fireplace insert by a professional installer. The “Direct Connect” method of installation must be used (see Installation section of manual). If you have any doubt concerning your ability to complete your installation in a professional-like manner after reading these instructions, you should obtain the services of an installer who is versed in all aspects as to the correct and safe installation.
  • Page 4: Safety Notice

    SAFETY NOTICE: IF THIS STOVE IS NOT PROPERLY INSTALLED, A HOUSE FIRE MAY RESULT. FOR YOUR SAFETY, FOLLOW THE INSTALLATION DIRECTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS FOR RESTRICTIONS AND INSPECTIONS IN YOUR AREA. SECTION I: FLUE SYSTEM This stove is designed to install into a masonry fireplace. The minimum opening is 28” wide x 24”...
  • Page 5: Section Iii: Important Operation Instructions

    *IMPROPER INSTALLATION: The manufacturer will not be held responsible for damage caused by the malfunction of a stove due to improper installation. Do not use makeshift methods or material which may compromise the installation. England’s will not be liable for consequential or indirect damages to property or persons resulting from the use of this product.
  • Page 6: Blower Installation

    Attempts to achieve higher output rates that exceed heater design specifications can result in permanent damage to the heater. The recommended wood load is level with the top of the firebricks. Overloading may prevent sufficient air entering the heater to properly fuel the fire. Do not tamper with the combustion air control beyond the normal adjustment capacity.
  • Page 7: Section V: Floor Protection

    SECTION V: FLOOR PROTECTION Hearth Extension The firebox on your insert will extend out eight inches (8”) from the face of the fireplace, so you will need at least sixteen inches (16”) in front of the door. If you do not have this, it will require you to place an approved floor protector in front of the stove (such as a hearth extender shield).
  • Page 8: Brick Layout

    Steel Riser Illustration 2 BRICK LAYOUT 1 – 9” x 4” x 1.25” brick (Qty. 15*) 2 – 9” x 4” x 1.25” brick w/ .75 x .75 notch (Qty. 2) 3 – 4” x 2” x 1.25” brick (Qty. 1) *Note- Front brick where door wedge closes is actually notched –...
  • Page 9 Illustration 3 BACKPLATE INFORMATION: Your backplate is a three (3) section plate that needs to be assembled before installation on your insert unit. A roll of insulation is also included, which needs to be installed around the outside perimeter of the plate (even with the “bend line”), and at the two connection joints to insure a proper seal between the plate and the hearth.
  • Page 10: Section Vi: Notes On Placement

    SECTION VI: NOTES ON PLACEMENT The first challenge you may encounter is getting your stove into your home -- all of our stove products are well constructed, which makes them rather heavy. Three to four adults can normally handle a unit, but we still recommend using a handcart. Never attempt to handle a heating product alone!!! The door and brick can be temporarily removed to lighten the unit (refer to Brick Layout).
  • Page 11: Control Settings

    This unit is designed to function most effectively when air is allowed to circulate to all areas of the firebox. A good way of achieving this is to rake a small (1” to 2” wide) “trough” in the center of the coal bed, from front to back, prior to loading the fuel. Once fuel has been loaded, close the door and fully open the air inlet control, until the fire is well established (approximately 20 minutes), being careful not to over-fire.
  • Page 12: Section X: Gasket Replacement

    Do not clean the glass with materials which may scratch (or otherwise damage) the glass. While surface scratches are acceptable, deeper scratches on the glass can develop into cracks or breaks. Never attempt to clean the glass while the unit is hot. If the deposit is not very heavy, normal glass cleaners are adequate with a plain, non-abrasive scouring pad.
  • Page 14: Section Xi: Fiber Board: Care & Maintenance

    SECTION XI: FIBER BOARD: CARE & MAINTENANCE THIS WOOD HEATER UTILIZES NEW TECHNOLOGY, WHICH INCLUDES A CERAMIC FIBER BOARD THAT IS LOCATED IN THE FIREBOX, AND RESTS ON TOP OF THREE (3) STAINLESS STEEL TUBES. DO NOT REMOVE THIS CERAMIC FIBER BOARD!!! IT IS A NECESSARY COMPONENT OF THE FIREBOX.
  • Page 15 WAYS TO PREVENT AND KEEP UNIT FREE OF CREOSOTE Burn with the air control fully open for several minutes at numerous intervals throughout each day during the heating season, being careful not to over-fire the unit. This should remove the slight film of creosote that accumulates during low burn periods.
  • Page 16  Once the kindling has begun to burn, start adding some small pieces of seasoned, dry firewood. NOTE: Adding large pieces at the early stages will only serve to smother the fire. Continue adding small pieces of seasoned, dry firewood, keeping the door slightly open until each piece starts to ignite.
  • Page 17 What can cause a poor draft? There are several common factors that can contribute to poor draft: Atmospheric Pressure and Air Supply Atmospheric pressure affecting the draft from a chimney can be outside the home, inside the home, or both. Outside the home, a high-pressure (clear and cool) day generally creates a better draft in the chimney than a low-pressure (overcast and damp) day.
  • Page 18: Replacement Parts

    PARTS, ACCESSORIES AND OPTIONS LIST (Options and trim (i.e. brass and nickel) interchange for variety.) REPLACEMENT PARTS AC-G17 DOOR GLASS KIT WITH GASKET (16 ½ “ x 9 ¼ “ x .197”) AC-GGK DOOR GLASS GASKET KIT (gasket only, no glass) AC-DGKNC DOOR GASKET KIT (5/8”...
  • Page 19 You may write your unit’s Manufacture Date and Serial Number in the blank spaces on this sample tag, for future reference. This sample tag also shows the safety info. such as UL testing standard, etc. for your local officials, or anyone else who may need reference information.
  • Page 20 Have this information on hand if you phone the factory or your dealer regarding this product. Retain for your files: Model Number __________________________ Date of Purchase ________________________ Date of Manufacture _________________ Serial #_____________________ LIMITED 5 YEAR WARRANTY FROM THE DATE OF PURCHASE TO THE ORIGINAL OWNER The manufacturer extends the following warranties: Five Year Period: Carbon steel and welded seams in the firebox are covered for 5 years against splitting.
  • Page 21: Dealer Information

    WARRANTY REGISTRATION for England’s Stove Works Purchased by (Name) ______________________________________________ Address _________________________________________________________ City ________________________ State __________ Zip _________________ Telephone _______________________________________________________ Email Address ___________________________________________________ DEALER INFORMATION Purchased From (Dealer) ___________________________________________ Address _________________________________________________________ City ________________________ State __________ Zip _________________ UNIT INFORMATION (Please be sure to refer to sticker on back of manual or box to complete this section) Model Number _____________________ Purchase Date _________________ Purchase Price ____________________ Serial Number _____________________ Mfg.
  • Page 22 Pellet Stoves Wood Stoves Multi-Fuel Stoves Pellet Grills www.heatredefined.com P.O. Box 206 Monroe, VA 24574 Phone: (800) 516-3636 Fax: (434) 929-4810   WOOD - Meets the 2015 U.S. Environmental Protection Agency’s crib wood  emission limits for wood heaters sold after May 15, 2015 PLEASE NOTE:  The following additions to your owner’s manual will enable you to achieve optimal  emissions performance from your stove.      ‐ Proper Installation – Please refer to the Installation section of your owner’s manual and follow  the guidelines listed therein for safety and for optimal emissions performance.  Additional information:   Venting Introduction:   Draft: Draft is the force which moves air from the appliance up through the chimney. The amount  of  draft  in  your  chimney  depends  on  the  length  of  the  chimney,  local  geography,  nearby  obstructions ...
  • Page 23 Venting Guidelines:  ALWAYS install vent pipe in strict adherence to the instructions and clearances included with your  venting system.  •  DO NOT connect this wood stove to a chimney flue which also serves another appliance.  •  DO NOT install a flue pipe damper  or any other restrictive device in the exhaust venting system of this unit.  •  USE an approved wall thimble when passing through a wall and a ceiling support/fire stop when  passing through a ceiling.  •  INSTALL three sheet metal screws at every chimney connector joint.  •  AVOID excessive horizontal runs and elbows, as both will reduce the draft of the venting system  and will result in poor stove performance.  •  INSPECT your venting system often, to be certain it is clear of creosote, fly‐ash and other  restrictions.  •  CLEAN the venting system as detailed in the maintenance section of this manual.  •  ADHERE to the 10‐3‐2 rule regarding chimney terminations.  •     INSTALL single wall chimney connector with the male end down to prevent creosote leakage.  Follow double wall chimney connector manufacturer’s instructions regarding proper pipe installation.  WARNING: Venting system surfaces get HOT, and can cause burns if touched.  Noncombustible  shielding or guards may be required      The 10‐3‐2 Rule: The chimney system must terminate 3.0 ft above the point where it’s centerline  passes through the roof AND the chimney must terminate 2.0 ft. above part of the dwelling within a 10  ft. radius of the chimney.    ‐ Operation and Maintenance – Please refer to the ‘Operation’ (Operating Instructions) and  Maintenance (including Ash Removal/Disposal) sections of your owner’s manual and follow the  guidelines listed therein for safety and for optimal emissions performance.  Additional Information:  Following the instructions in your owner’s manual for Building a Fire will ensure a proper fire, as well as  helping minimize visible emissions.   ...
  • Page 24 ‐ Fuel Selection: Once your wood‐burning appliance is properly installed, building an effective fire  requires good firewood (using the right wood in the right amount) and good fire building  practices. The following practical steps will help you obtain the best efficiency from your wood  stove or fireplace.    Season wood outdoors through the summer for at least 6 months before burning it. Properly  seasoned wood is darker, has cracks in the end grain, and sounds hollow when smacked against  another piece of wood.    Store wood outdoors, stacked neatly off the ground with the top covered.   Burn only dry, well‐seasoned wood that has been split properly.   Start fires with newspaper and dry kindling as discussed earlier in the manual.    Burn hot fires.    To maintain proper airflow, regularly remove ashes from your wood‐burning appliance into a  metal container with a cover and store outdoors.     Moisture Meter Information   Firewood is ready at 10‐25% moisture content.   Newly‐cut logs can have a moisture content (MC) of 80% or more, depending on species. Since  wood shrinks, and can also split, twist or otherwise change shape as it dries, most wood is dried  before being used. Air drying, or ‘seasoning,’ is the most common method used for cord wood.  In most parts of the United States, the minimum moisture content that can be generally  obtained in air drying is about 12 to 15 percent. Most air‐dried material is usually closer to 20  percent moisture content when used   To test your firewood, simply push the pins into the wood and wait for a reading.  Remember,  don't just stick the meter into the ends of your firewood.  To get the most accurate reading,  split the wood and test the center.  The center of the log will contain the most moisture.     How Far Should I Drive Non‐Insulated Pins into Wood?    To full depth if possible. However, at moisture levels below 10%, it is usually sufficient to make  good, positive contact with the wood. At higher levels of moisture and especially if you have a  steep gradient, full penetration is a must. ...
  • Page 25 ‐ WHAT FUELS NOT TO USE:    CAUTION   NEVER USE GASOLINE, GASOLINE‐TYPE LANTERN FUEL, KEROSENE, CHARCOAL LIGHTER  FLUID, OR SIMILAR LIQUIDS TO START OR “FRESHEN UP” A FIRE IN THIS HEATER.  KEEP ALL  SUCH LIQUIDS WELL AWAY FROM THE HEATER WHILE IN USE.  ADDITIONALLY, NEVER APPLY  FIRE‐STARTER TO ANY HOT SURFACE OR EMBERS IN THE STOVE.  DO NOT USE CHEMICALS OR  FLUIDS    TO START THE FIRE.   DO NOT BURN FLAMMABLE FLUIDS SUCH AS GASOLINE, NAPHTHA OR ENGINE OIL.   DO NOT BURN GARBAGE; LAWN CLIPPINGS OR YARD WASTE; MATERIALS CONTAINING  RUBBER, INCLUDING TIRES; MATERIALS CONTAINING PLASTIC; WASTE PETROLEUM  PRODUCTS, PAINT OR PAINT THINNERS, OR ASPHALT PRODUCTS; MATERIALS CONTAINING  ASBESTOS; CONSTRUCTION OR DEMOLITION DEBRIS; RAILROAD TIES OR PRESSURE‐TREATED  WOOD; MANURE OR ANIMAL REMAINS; SALT WATER DRIFTWOOD OR OTHER PREVIOUSLY  SALT WATER SATURATED MATERIALS; UNSEASONED WOOD; PAPER PRODUCTS,  CARDBOARD, PLYWOOD OR PARTICLEBOARD. THE PROHIBITION AGAINST BURNING THESE  MATERIALS DOES NOT PROHIBIT THE USE OF FIRESTARTERS MADE FROM PAPER,  CARDBOARD, SAWDUST, WAX AND SIMILAR SUBSTANCES FOR THE PURPOSE OF STARTING A  FIRE IN AN AFFECTED WOOD HEATER. BURNING THESE MATERIALS MAY RESULT IN RELEASE  OF TOXIC FUMES OR RENDER THE HEATER INEFFECTIVE AND CAUSE SMOKE.    ‐ Safe Wood‐burning Practices  Once your wood‐burning appliance is properly installed, follow these guidelines for safe operation:       Keep all flammable household items—drapes, furniture, newspapers, and books—far away  from the appliance.    Start fires only with newspaper, dry kindling and all natural or organic fire starters. Never start a  fire with gasoline, kerosene, or charcoal starter.    Do not burn wet or green (unseasoned) logs.    Do not use logs made from wax and sawdust in your wood stove – they are made for open  hearth fireplaces. If you use manufactured logs, choose those made from 100 percent ...
  • Page 26 ‐ ASH REMOVAL – Follow your Owner’s manual’s instructions regarding removal and disposal of  ashes.  ‐ REPLACEMENT of parts that are critical to emissions performance – Follow your Owner’s  manual’s instructions regarding replacement of gaskets and other parts that are critical to  emissions performance.  Remember: “This wood heater needs periodic inspection and repair for proper operation. It is against  federal regulations to operate this wood heater in a manner inconsistent with operating instructions in  this manual.”  More: Burner Tubes – To replace a tube, first be sure that you order the correct tube you need to  replace.  Then using a 5/16” socket or open end wrench, remove the screw located on the left side of  the tube.  Be sure to keep the screw.  Push the tube to the right then remove the tube (pulling the tube  back to the left after that side  has been removed from the hole).  To replace, reverse the above  procedure…make sure to install the tubes in the correct order. (Front to Back)    ‐ Smoke Detectors  England’s Stove Works, Inc. highly recommends the use of smoke detectors in every room of the  house.  However, locating a smoke detector directly above this unit can result in nuisance alarms.    CAUTION  This unit is meant to operate only with door closed.  Smoke spillage and an inefficient, lazy burn will  result from attempting to operate the stove with the door open.  Additionally, using prohibited fuels can create an unsafe situation and can also generate excess  carbon monoxide.  Carbon monoxide is an odorless, colorless gas which can be deadly.      The use of a carbon monoxide detector is strongly recommended.    ‐ Compliance:   “This non‐catalytic wood heater meets the 2015 U.S. Environmental Protection  Agency’s crib wood emission limits for wood heaters sold after May 15, 2015.”    ‐ Tamper Warning: “This wood heater has a manufacturer‐set minimum low burn rate that must  not be altered. It is against federal regulations to alter this setting or otherwise operate this ...
  • Page 27   ‐ Warranty: See your Owner’s manual for a Warranty Registration instruction page, as well as  instructions for warranty procedures. For parts, warranty replacement procedures may be  found at our parts store site: www.store.heatredefined.com ...

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