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Table of Contents
- 1 The Cold Water Is Room Temperature
- 2 The Water Does Not Dispense from Either Tap
- 3 Water Leaks from the Tap
- 4 Water Is Leaking from the Hose Attachment
- 5 Flashing Lights and Chirp
- 6 Water Tastes Bad
- 7 I Have Missing or Damaged Parts.
- 8 Hot Water Is Room Temperature
- 9 My Appliance Is Noisy
- 10 Cold Water Trickles from the Tap
- 11 Hot Water Trickles from the Tap
- Download this manual
See also:
User Manual
Troubleshooting Guide for Dispenser Model #900129
Q. The cold water is room temperature.
A. There is a cold water thermostat control mounted to the back of the majority of our
appliances. Simply unplug the power cord of the appliance. Pull the appliance away
from the wall so you have free access to the back. Do not remove anything from the
appliance; simply locate the dial which resembles a gold/brass-colored flathead screw
in the area of the black condenser coil grill. Use a flat screwdriver to adjust the dial
clockwise to cool the water. Do Not adjust this piece more than ¼ turn. Turning the
control too much will cause water to freeze in the appliance's reservoir and may lead
to other issues.
Q. The water does not dispense from either tap.
A. In most cases, this would indicate an improper seal on the bottle. Your model is an
air pressure over water system designed to force air into the bottle. The air pressure
builds within the bottle to push water into the reservoir of the appliance. If the air seal
is compromised, water will not fill the reservoir causing the LED lights to blink and the
audible chirp alert to sound.
To resolve this, simply secure the hoses and the seal on the bottle. If your probe is
designed to snap on the bottle cap, please call customer service to receive the
upgraded seal and lock probe. Please see video for visual assistance.
Q. Water leaks from the tap.
A. A mineral build up occurs within the tap over time. Water drips from the tap as a
result. Follow the cleaning instructions below to resolve the issue. Click here to view
the cleaning video.
Time Required: 30 minutes.
Need: (1) tablespoon regular bleach
(1) Empty bottle
(1) 2-gallon bucket
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Summary of Contents for Primo Water 900129
- Page 1 Troubleshooting Guide for Dispenser Model #900129 Q. The cold water is room temperature. A. There is a cold water thermostat control mounted to the back of the majority of our appliances. Simply unplug the power cord of the appliance. Pull the appliance away from the wall so you have free access to the back.
- Page 2 Turn energy saving switch to OFF. Unplug power cord from wall outlet. Remove water bottle and place probe on hanger. Move appliance away from wall to gain access to the back. Remove remaining water from reservoirs by dispensing from the hot and cold taps into a pitcher.
- Page 3 Q. Water is leaking from the hose attachment. A. The water hose connections may be loose and should be reconnected. Please use the following instructions. Remove the blue clip from the quick connector then press the white round collar into the connector. This releases the tube. *Note: ...
- Page 4 Q. I have missing or damaged parts. Part replacement is often covered under the manufacturer warranty. Please call 866-429-7566 to find out how your part can be replaced. (Should change when the part order site is available.) Q. Flashing lights and Chirp. A.
- Page 5 Insert probe so it has a complete seal on the bottle cap. Slide bottle in and close door. Plug power cord into a grounded wall outlet. Turn energy saving switch ON. Allow the water and lemon juice solution to fill the reservoirs. Wait 10 minutes then drain the water from the reservoirs as described in step 5. ...
- Page 6 Q. My appliance is noisy. A. All appliances make certain sounds during operation. When heater is on, you may hear a rumbling sound as water heats. The compressor will make a low humming sound. If the dispenser not level, you may hear additional vibrating sounds as the compressor runs.
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Do you have a question about the 900129 and is the answer not in the manual?
Questions and answers
The water freezes and does not drip.
The Primo Water 900129 may freeze and not drip if the cold water thermostat control is turned too far clockwise. This can cause the water in the reservoir to freeze, leading to blockages that prevent water from dispensing. The thermostat should not be adjusted more than ¼ turn to avoid freezing.
This answer is automatically generated
my primo hot dispenser was working fine, until yesterday. the cold dispensers work fine. the hot water is cold. I drained the reservoir as instructed. I will try it again. is there a heating coil or something that went bad?
No, a heating coil issue is not indicated. If the hot water is cold, ensure the unit has had 15–20 minutes after setup to heat, the power cord is properly connected to a working outlet, and the energy-saving switch is ON.
This answer is automatically generated
How do I adjust the thermostat?