After-Sale Services; Repair During The Warranty Period; Repair After The Warranty Period; Items To Be Informed - JRC JHS-431 Instruction Manual

10 After-Sale Services

In the event of a failure of the product, first check your operation and battery.
If the failure cannot be removed, suspend using the product and call your local JRC distributor or
sales office.

10.1 Repair during the warranty period

If JRC inspection shows that the problem was caused by defective material or workmanship
within the limitations of the warranty, JRC will repair or replace the product free of charge.
Repairs made necessary by normal wear, abnormal use, fires or disasters, if they can be made,
will be charged at regular factory prices.

10.2 Repair after the warranty period

Repairs of the product outside the warranty period, if they can be made, will be charged at
regular factory prices.

10.3 Items to be informed

Product name, Model name, Date of manufacture, and Serial number
A written statement about the nature of the problem (in detail)
Your name, address, and phone number.
Recommended inspection and maintenance
It usually happens that the performance of your product will be lower as time goes by although it
is dependent upon the conditions of use. We recommend it to be overhauled by the JRC qualified
personnel (charged). For more information, call your local JRC distributor or sales office.
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