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HEOS Link Owner's Manual

Wireless pre-amplifier
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Contents
Setup
Use
Troubleshooting
Status LED
Appendix
Wireless Pre-Amplifier
Owner's Manual
HEOS Link
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Summary of Contents for HEOS Link

  • Page 1 Contents Setup Troubleshooting Status LED Appendix Wireless Pre-Amplifier Owner’s Manual HEOS Link...

  • Page 2: Table Of Contents

    Deleting All Songs from the Play Queue Playing music from your networked PC or NAS Saving Playlists Playing music from an external audio device Performing Repeat and Shuffle Playback Streaming an external audio device to any HEOS device Playing music from a USB device...
  • Page 3 Contents Setup Troubleshooting Status LED Appendix MAKING ADJUSTMENTS UPDATING YOUR SYSTEM Changing the Name of a HEOS Link ADVANCED FEATURES Changing the Wireless Network Connection Submit Diagnostics Adjusting the Equalizer Sharing Music from your Mobile Device Adjusting the Audio Quality...
  • Page 4 Setup Troubleshooting Status LED Appendix BASIC TROUBLESHOOTING Status LED Table My HEOS Device won’t connect to my network using the audio Supported File Types and Codecs cable Supported audio formats (Optical) I get a message “Device was not found” SPECIFICATIONS...

  • Page 5: Introduction

    Industry leading microsecond audio synchronization between HEOS device Legendary Denon audio quality If you are in a hurry, you can be enjoying great sounding music in no time by following the steps outlined in the HEOS Quick Start Guide (packaged with your HEOS device).

  • Page 6: Before You Begin

    Network Requirements Wireless Router - In order to use your HEOS music system, you should have a working wireless (Wi-Fi) network in your home. If you do not have a wireless network, please contact your local Denon dealer or electronics retailer to assist you with purchasing and installing a wireless network in your home.

  • Page 7: Controller Requirements

    Troubleshooting Status LED Appendix o Controller Requirements You can control your HEOS wireless multi-room sound system using the free HEOS app on any iOS or Android mobile device that meets these minimum requirements: iOS Minimum Requirements Android Minimum Requirements iOS version 7.0 or later Android OS version 2.3 or later...

  • Page 8: Getting To Know Your Heos Link

    Setup Troubleshooting Status LED Appendix Getting To Know Your HEOS Link Unpack your HEOS Link from the box and verify that the following items are included: A HEOS Link B Quick Start Guide C Safety Information Sheets D Warranty (North America model only)

  • Page 9: Front Panel

    Contents Setup Troubleshooting Status LED Appendix o Front panel A Status LED Please refer to the “Status LED Table” for LED color and state meaning “Status LED Table” (v p. 52).

  • Page 10: Controls

    Contents Setup Troubleshooting Status LED Appendix o Controls A Volume Up/Down buttons (+, –) Adjusts the HEOS device’s volume level up or down. B Mute button (:) Mutes or unmutes the HEOS device’s volume.

  • Page 11: Back Panel

    Contents Setup Troubleshooting Status LED Appendix o Back panel DC12V 5V1A 150mA MAX. RESET TRIGGER COAXIAL OPTICAL OPTICAL NETWORK AC IN PRE OUT LINE IN AUX IN WOOFER Q4 Q5 A Reset Button (RESET) F Digital Audio Input (OPTICAL IN) Various settings are reset to the factory default values.
  • Page 12 Contents Setup Troubleshooting Status LED Appendix L Analog Line Input (LINE IN) Used to connect audio devices with a stereo RCA cable. (v p. 15) M AUX Input (AUX IN) Used to connect audio devices with a 3.5 mm cable. (v p. 15) Used to add the speaker to your wireless network.

  • Page 13: Placing Your Heos Link

    HEOS Link in a convenient location near the amplification device you are connecting it to. The HEOS Link must be within range of your wireless network. The HEOS Link is not waterproof. Do not place it near any water source and do not leave it outside in the rain or snow.

  • Page 14: Connecting External Devices

    Contents Setup Troubleshooting Status LED Appendix Connecting External Devices o Connecting to an Amplifier or AV Receiver o Connecting a Subwoofer Connect the PRE OUT, COAXIAL OUT, or OPTICAL OUT output to an Connect the SUB WOOFER output to an input on your powered available input on your amplifier or AV receiver using the appropriate subwoofer or your subwoofer amplifier.

  • Page 15: Connecting An Audio Playback Device

    Contents Setup Troubleshooting Status LED Appendix o Connecting an Audio Playback Device o Connecting a USB storage device Connect the LINE IN, AUX IN or OPTICAL IN input to an audio Connect a FAT32 formatted USB mass storage device containing playback device (CD player, portable music player, etc...) using the digital music files to any available USB port.

  • Page 16: Powering Your Heos Link

    Getting the HEOS App The HEOS app is the heart of the HEOS experience. Using your mobile device and the HEOS app, you can setup, browse, explore, and control your HEOS system right in the palm of your hand, from anywhere in your home.

  • Page 17: Setting Up Your First Heos Link

    Caution DO NOT connect the Ethernet cable if you are connecting your HEOS Link to a wireless network. If you are connecting the HEOS Link to a wired network, use an Ethernet cable to connect the HEOS Link to your network or router.

  • Page 18: Adding More Heos Devices

    The HEOS wireless multi-room sound system is a true multiroom audio system that automatically synchronizes audio playback between multiple HEOS devices so that the audio coming from different rooms is perfectly in sync and always sounds amazing! You can easily add up to 32 devices to your HEOS system.

  • Page 19: Using Your Heos Link

    USING YOUR HEOS LINK Once you have your HEOS Link connected to your network and the HEOS app installed on your mobile device, it’s easy to start enjoying your favorite music. You can listen to something different in every room or the same music perfectly synchronized in all rooms. It’s up to you!

  • Page 20: Listening To Radio

    Playing music stored on your mobile device The HEOS system includes access to more than 100,000 free internet radio streams from all corners of the globe via the TuneIn radio service. Just select the TuneIn logo from the main Music menu and browse among Tap the “Music”...

  • Page 21: Playing Music From Your Networked Pc Or Nas

    Contents Setup Troubleshooting Status LED Appendix Playing music from your networked PC Audio signal or NAS (Network Attached PC Storage) Select “Music Servers” from the Music tab. Select the name of your networked PC or NAS (network attached storage) server. Browse the music on your PC/NAS and select something to play.

  • Page 22: Playing Music From An External Audio Device

    RCA stereo or analog 3.5 mm stereo input on the back of the HEOS Link. Select “Inputs” from the Music tab. Select the name of the HEOS Link and which input to which you connected the audio device in step 1. Initiate playback on the audio device.

  • Page 23: Streaming An External Audio Device To Any Heos Device

    HEOS device The sound from the audio device can be played directly on the selected device or digitized and sent over your network to other HEOS devices. Connect an external audio device to the digital optical, analog RCA stereo or analog 3.5 mm stereo input on the back of the HEOS Link.

  • Page 24: Playing Music From A Usb Device

    NOTE 0 It may take several minutes for the name of your HEOS device to appear in the “USB Music” list if you have a large number of files on your USB device. 0 It is not possible to connect and use a computer via the USB port of this unit using...

  • Page 25: Heos Account

    You just log into your HEOS account on any device and you will have access to all of your associated music services, play history and custom playlists, even if you are at a friend’s house listening to music on their HEOS...

  • Page 26: Playing From Streaming Music Services

    Select “Online Music”. Once you’ve setup your HEOS account, you can add supported Music Services to your HEOS system by tapping on the music service logo in the Music tab. Select the name of the online Music Service you want Follow the instructions on the screen to add your username and to edit.

  • Page 27: Managing Inputs

    Select the name of the input you want to edit. If you connected external audio source components (like CD players, portable music players, Cable Boxes, etc...) to any of your HEOS devices Select "Name". inputs, you can rename the default input names to describe the actual source or hide any inputs that are not being used.

  • Page 28: Managing Your Phone

    Contents Setup Troubleshooting Status LED Appendix Managing your Phone Your smartphone or tablet can be hidden if it does not need to be in the “Music Sources” menu. Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings menu.

  • Page 29: Listening To The Same Music In Multiple Rooms

    You can easily add up to 32 devices to your HEOS system. Living You can join or group up to 16 individual HEOS devices into a group of Kitchen HEOS devices that function as if they were a single HEOS device.

  • Page 30: Ungrouping Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping Rooms Rooms Rooms Tap the “Rooms” tab. Drag one room into another to group them Drag one room into another to group them Dining Dining Song Name 1 Song Name 1 Press and hold your finger on room that you want to remove from the group.

  • Page 31: Grouping All Rooms (Party Mode)

    Contents Setup Troubleshooting Status LED Appendix o Grouping All Rooms (Party Mode) Rooms Rooms You can easily group the eight rooms together into Party Mode by Drag one room into another to group them Drag one room into another to group them using a “pinch”...

  • Page 32: Ungrouping All Rooms

    Contents Setup Troubleshooting Status LED Appendix o Ungrouping All Rooms Rooms Rooms You can easily ungroup all of your rooms and exit Party Mode by using Drag one room into another to group them Drag one room into another to group them a “spread”...

  • Page 33: Using The Now Playing Queue

    Using the Now Playing Queue HEOS uses a Now Playing “Queue” to line up music that you want to listen to. Music can be selected from any of your local or online music sources (as long as they are not preprogrammed “radio” or “station” type streams). This feature works similarly to how a jukebox works. You select something to play (a song, album, playlist or even your entire music collection) and add it to the “Queue”.

  • Page 34: Rearranging The Now Playing Queue

    Contents Setup Troubleshooting Status LED Appendix Rearranging the Now Playing Queue Deleting Songs from the Play Queue Once you have songs lined up in your queue, you might want to rearrange You can remove songs one at a time from the Now Playing queue: the order or remove some songs: Tap the “Now Playing”...

  • Page 35: Deleting All Songs From The Play Queue

    Saving Playlists You can remove all of the songs from the Now Playing queue: You can save the Now Playing queue as a HEOS Playlist that you can recall later. The new playlist will be available from the Playlists button on Tap the “Now Playing”...

  • Page 36: Making Adjustments

    Setup Troubleshooting Status LED Appendix MAKING ADJUSTMENTS You can adjust specific settings for each of your HEOS Links in your Changing the Wireless Network system: Connection Select the Settings a icon located in the upper left corner of the main Music menu to display the Settings Select “Network”.

  • Page 37: Adjusting The Equalizer

    Selects the transcoding option for rebroadcasting audio from one HEOS Adjusting the Status Light Brightness device to another HEOS device (or group of devices) across the network. When set to “Normal”, high bit rate audio sources originating from the first device (such as AUX input, WAV, FLAC and PCM) will be transcoded to Select “Status Light”.

  • Page 38: Advanced Settings

    HEOS device, Wireless Power Saving will automatically turn off and the and possibly render your device unusable. Do not use these features wireless radio will turn on so that the HEOS device can be discovered over unless you are comfortable making advanced adjustments.

  • Page 39: Firmware Upgrade

    Firmware Upgrade Select “Advanced”. Select “FIRMWARE UPGRADE” tab. Manually check for a firmware upgrade. o About Viewing technical details about the HEOS device. Select “Advanced”. Select “ABOUT” tab. Scroll down to see information about the device’s a. Hardware b. Software...

  • Page 40: External Device Control

    IP Control Hi-Fi systems to allow them to operate as if they were one device. You can configure your HEOS Link to tell the connected device when to IP Control is available for Denon AV receiver models sold after 2010 which turn on, turn off, select the correct input and adjust volume and mute.

  • Page 41: Ir Control

    Connect the appropriate IR control cable between your AV receiver or you have your HEOS Link connected to via IR. amplifier and the HEOS Link using the IR direct or IR emitter cable (both included) depending on the IR control input capabilities of your device.

  • Page 42: Trigger Control

    TRIGGER OUT jack of this unit using a 3.5mm cable (not amp that supports +12 V trigger input. included). A signal up to 12 V/150 mA is output from the TRIGGER OUT The HEOS App can control the power on and off for the amp. jack. Select Trigger.

  • Page 43: Updating Your System

    HEOS has the ability to add enhancements and updated functionality via your high speed Internet connection. When such updates become available, you will be notified when you open the HEOS app. Follow the instructions on the screen to update the HEOS device and/or your controller App.

  • Page 44: Advanced Features

    ADVANCED FEATURES There are a few advanced features of the HEOS system that you may want to explore once you become familiar with the basic operations. You can access the advanced features of the HEOS system by following these steps:...

  • Page 45: Power Management

    60 minutes in Network Standby. The front panel LED will will automatically resume to full power whenever the device is selected turn off during Deep Standby. To “wake” a HEOS device from Deep and playing music. The front panel LED will be dimmed during Standby, you must press the volume or mute buttons which will “Network Standby”...

  • Page 46: Basic Troubleshooting

    Move your HEOS device closer to your wireless router. Your HEOS devices and controller device may not be on the same network. Verify that the controller device is on the same network as your HEOS devices. This is usually configured under the Settings feature on your mobile device.

  • Page 47: I Can't Control An External Device Via Ir And Trigger

    Check that the correct input source is being used for the AV receiver or amplifier. – Check that HEOS Link and the AV receiver or amplifier are at a suitable volume. – Check that the external device connected to HEOS Link is connected and playing correctly.

  • Page 48: Music Cuts Out Or Delays Sometimes

    This is because the HEOS system must buffer the audio before it sends it out to the HEOS devices so that it arrives at all devices at the same time.

  • Page 49: Connecting To A Wps Network

    Solution Refer to Page If your wireless router support WPS (Wi-Fi Protected Setup™) your HEOS wireless device can optionally connect to your network using the “Push Button” method by following these steps: 1. Press the WPS button on your router.

  • Page 50: Resetting Your Heos Device

    Settings - Add Device to reconnect the HEOS device to your home network before it can be used. To reset your HEOS device, gently insert a small paperclip into the Reset button hole on the back and hold it in until the front LED begins to flash amber.

  • Page 51: Contact Denon

    Status LED Appendix Contact Denon For U.S. & Canada only: If you need further assistance with your HEOS product, please contact HEOS by Denon Customer Support Services below: Website: www.HEOSbyDenon.com/Support Email: Support@HEOSbyDenon.com Live Chat: www.HEOSbyDenon.com/LiveChat Telephone: Toll Free (855) 499 2820...

  • Page 52: Status Led Table

    Contents Setup Troubleshooting Status LED Status LED Appendix Status LED Table Device Operation Description Front LED Action Rear LED Action No AC power or Deep Standby (off) (off) Plug in Booting (off) (blink) Ready-Configured and connected to your network (off) (solid) RESET Not Connected to your network...
  • Page 53 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action RESET Not connected (solid) (solid) RESET Connect button was pressed (blink) (blink) Setup Cable connection is OK (solid) (solid) Connecting to your network (off) (blink)
  • Page 54 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Configured and connected to your network (off) (solid) Setup Error (solid) (solid) RESET Updating (blink) (blink) Update Rebooting (off) (blink) Ready-Configured and connected to your network (off) (solid)
  • Page 55 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action RESET Soft reset - Clear user settings (solid) (fast blink) RESET Hard reset - Factory restore (solid) (blink) Reset Rebooting (off) (blink) RESET Ready-Not Configured (solid) (solid)
  • Page 56 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action Firmware Error (off) (slow blink (NOT fade)) Errors Hardware Error (off) (fast blink) RESET Network Error (solid) (solid) Volume Change (off) (quick blink) Mute (off) (slow blink)
  • Page 57 Contents Setup Troubleshooting Status LED Appendix Device Operation Description Front LED Action Rear LED Action RESET a WPS session is active (fast blink) (fast blink) WPS connected (solid) (for 3 sec. solid) WPS time-out (solid) (for 3 sec. solid) Network Standby (off) Power Management (dimmed solid)

  • Page 58: Supported File Types And Codecs

    Contents Setup Troubleshooting Status LED Appendix Appendix Supported File Types and Codecs Frequency Sample Rate File Extension Codec Bit Rates 32 kHz 44.1 kHz 16 bit 48 kHz 32 kHz MPEG-1 Audio Layer 3 44.1 kHz 16 bit 32 - 320 kbps CBR/VBR 48 kHz 32 kHz...

  • Page 59: Specifications

    Contents Setup Troubleshooting Status LED Appendix SPECIFICATIONS o Audio section THD+N: ANALOG IN: 0.004 %(1 kHz) S/N ratio: ANALOG IN: 90 dB (Audible Range) Frequency response: 20 Hz to 20 kHz: ±0.5 dB o Wireless LAN section Network type: Conforming to IEEE 802.11a/b/g/n Used frequency range: 2.4 GHz, 5 GHz o General...
  • Page 60 Contents Setup Troubleshooting Status LED Appendix o Dimensions (Unit : in. (mm)) DENON DENON 6 7/64 (155) 4 21/64 (110) o Weight : 2 lbs 13.9 oz (1.3 kg) For the purpose of improvement, the specifications and design are subject to change without notice.

  • Page 61: Information

    Contents Setup Troubleshooting Status LED Appendix INFORMATION Trademarks Google Play is a trademark of Google Inc. Apple, the Apple logo, iPad, iPhone, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.

  • Page 62: License

    Contents Setup Troubleshooting Status LED Appendix License n LGPL o License Information for the Software Used in the Unit Open Source Used Version About GPL (GNU-General Public License), LGPL (GNU Lesser ffmpeg 0.8.3 General Public License) License glibc This product uses GPL/LGPL software and software made by other libmms 0.6.2 companies.
  • Page 63 Contents Setup Troubleshooting Status LED Appendix n e2fsprogs-libs-1.40.8/lib/uuid n expat-2.0.1 Redistribution and use in source and binary forms, with or without Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd modification, are permitted provided that the following conditions are and Clark Cooper met: Copyright (c) 2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
  • Page 64 Contents Setup Troubleshooting Status LED Appendix n getopt n jQuery http://cvsweb.netbsd.org/bsdweb.cgi/src/lib/libc/stdlib/ Copyright 2014 jQuery Foundation and other contributors Copyright (c) 1987, 1993, 1994 The Regents of the University of http://jquery.com/ California. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a Redistribution and use in source and binary forms, with or without copy of this software and associated documentation files (the modification, are permitted provided that the following conditions are...
  • Page 65 Contents Setup Troubleshooting Status LED Appendix n libpcap-1.4.0 n libtar-1.2.11 License: BSD Copyright (c) 1998-2003 University of Illinois Board of Trustees Copyright (c) 1998-2003 Mark D. Roth Redistribution and use in source and binary forms, with or without All rights reserved. modification, are permitted provided that the following conditions are met: Developed by: Campus Information Technologies and Educational...
  • Page 66 Contents Setup Troubleshooting Status LED Appendix n mDNS 320.10.80 n mongoose The majority of the source code in the mDNSResponder project is licensed https://github.com/cesanta/mongoose/ under the terms of the Apache License, Version 2.0, available from: Copyright (c) 2004-2013 Sergey Lyubka <http://www.apache.org/licenses/LICENSE-2.0>...
  • Page 67 Contents Setup Troubleshooting Status LED Appendix n openssl-1.0.0d THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR IMPLIED WARRANTIES, Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved. INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES Redistribution and use in source and binary forms, with or without OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR modification, are permitted provided that the following conditions are...
  • Page 68 Contents Setup Troubleshooting Status LED Appendix n portmap-6.0 n pstdint.h-0.1.12 Copyright (c) 1990 The Regents of the University of California. BSD License: All rights reserved. Copyright (c) 2005-2011 Paul Hsieh Redistribution and use in source and binary forms, with or without All rights reserved.
  • Page 69 Contents Setup Troubleshooting Status LED Appendix n rl78flash 2000.3.1 n sqlite 2003.5.7 License SQLite Copyright ======= SQLite is in the The MIT License (MIT) Public Domain Copyright (c) 2012 Maxim Salov All of the code and documentation in SQLite has been dedicated to the public domain by the authors.
  • Page 70 Contents Setup Troubleshooting Status LED Appendix n strlcpy.c , v1.11 n tinyxml 2002.4.3 Copyright (c) 1998 Todd C. Miller <Todd.Miller@courtesan.com> www.sourceforge.net/projects/tinyxml Original file by Yves Berquin. Permission to use, copy, modify, and distribute this software for any purpose with or without fee is hereby granted, provided that the This software is provided 'as-is', without any express or implied above copyright notice and this permission notice appear in all warranty.
  • Page 71 Contents Setup Troubleshooting Status LED Appendix n Tremor n zlib http://wiki.xiph.org/index.php/Tremor http://www.zlib.net/ Copyright (c) 2002, Xiph.org Foundation zlib.h -- interface of the ‘zlib’ general purpose compression library version 1.2.3, July 18th, 2005 Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are Copyright (C) 1995-2004 Jean-loup Gailly and Mark Adler met:...
  • Page 73 3520 10356 11ADB HEOSbyDenon.com Copyright © 2015 D&M Holdings Inc. All Rights Reserved.

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