Troubleshooting - Polaris 380/TR35P/GYP8 Owner's Manual

Troubleshooting

If the cleaner displays the following actions,
adjustments may be necessary to restore
performance. Refer to exploded parts diagram for
part references.
Action:
Solution:
Action:
Solution:
Action:
Solution:
Cleaner hangs up on steps
or other obstacles for longer
than 3 minutes.
1. Check the wheel RPM.
2. Verify the back-up valve
is cycling.
3. Adjust the thrust jet.
4. Remove unnecessary pool
hardware or install a Ladder
Guard Kit (order part #G21 from a
dealer).
Cleaner is sluggish, running
with less power than normal.
1. Check the filter screen in
the in-line filter and clean,
if necessary.
2. Clean the skimmer basket, pump
basket, and pool filter.
3. Check all of the hoses, connections,
and swivels for leaks that could
cause loss of water pressure.
4. Check the wheel RPM.
Cleaner flies around the pool
and/or does not make contact
with the bottom.
1. Confirm that the blue restrictor
disk is installed in the UWF
decrease water flow. Or, install
the red restrictor disk to decrease
water flow even more.
2. Check the wheel RPM. If more
than 32 RPM, unscrew the
pressure relief valve to decrease
water flow to cleaner. Note: The
pressure relief valve should only
be adjusted when a restrictor is
installed.
3. Verify the back-up valve is cycling.
Hold the valve out of the water and
watch the jet. It should come on
and go off.
Action: Cleaner does not back up.
Solution: 1. Verify the back-up valve
2. Check the wheel RPM.
3. If the bag is full, empty it.
4. If head float has water in it,
5. Make sure feed hose is floating.
Action: Cleaner only turns in one
direction.
Solution: 1. Adjust the thrust jet.
2. Make sure feed hose is floating.
Action: Feed hose becomes tangled.
Solution: 1. Remeasure the hose to verify that
2. With the cleaner operating, check
3. Make sure feed hose is floating.
4. With the cleaner turned off, spin
Action: Sweep hose is sucked into
the vacuum tube.
Solution: 1. Make sure the opening at the end
to
®
2. Adjust the sweep hose to a gentle
is cycling.
replace it.
it is adjusted to the proper length
for the pool shape.
that the swivels in the hose and
the hose connections turn freely.
each of the wheels. All wheels
should turn together.
of the sweep hose
is not blocked by the sweep hose
scrubber.
sweeping motion.