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Summary of Contents for VeriFone e315
- Page 1 Installation Guide VeriFone Part Number DOC087-043-EN-A, Revision A...
- Page 2 VeriFone, Inc. The information contained in this document is subject to change without notice. Although VeriFone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Installing/Removing an iPod/iPhone into the e315 ..... . . 17 Manually Starting and Shutting Down the e315 ......19 Connecting the e315 to a Power Source or a Host Computer . - Page 4 H AP T ER VeriFone Service Returning a Device for Service........29 and Support Accessories and Documentation .
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Page 5: Preface
Chapter Device Setup. Explains how to set up and install an iPod 5 or iPhone 5 device into the e315. It tells you how to select a location, establish power connection, and install the MSAM card. Chapter 3, Specifications. Discusses power requirements and dimensions of the e315. -
Page 6: Conventions And Acronyms
Europay MasterCard and VISA Liquid Crystal Display Light Emitting Diode Near Field Communication Merchandise Return Authorization MSAM Micromodule-Size Security Access Module Payment Card Industry PIN Entry Device Personal Identification Number Subscriber Identity Module Universal Serial Bus VeriFone Part Number 315 I NSTALLATION UIDE... -
Page 7: Hapter
Some of the e315’s key features include: a familiar color/touch display interface from an iPod 5 or an iPhone 5, fast processor, large memory, the latest PCI 3.0 security, integrated 2D barcode scanner, capacitive-touch encrypted PIN pad, integrated contactless and NFC-ready, in a small most versatile form factor. -
Page 8: Features And Benefits
• The e315 size is easily able to be dropped in most pockets, or an optional hands-free holster is available that fits the server’s or clerk’s belt so that the e315 can be quickly removed and easily handed to the customer. -
Page 9: Performance And Durability
PIN pad and host device power. • Standard Micro-USB port allows for convenient product charging, or optional full-featured gang charging base allows for multiple e315 units to charge at once. • Rounded corners to minimize breakage and drop-resistant to 3 feet on concrete surfaces. - Page 10 EVICE VERVIEW Features and Benefits 315 I NSTALLATION UIDE...
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Page 11: Hapter
Installing/Removing an iPod/iPhone into the e315 • Installing/Replacing an MSAM Card • Manually Starting and Shutting Down the e315 • Connecting the e315 to a Power Source or a Host Computer • Using the Gang Charger • Understanding LED Color Behavior •... -
Page 12: Usage Guidelines
PIN entry. • Hand the e315 directly to the cardholder for PIN entry. • Encourage the cardholder to hold the e315 close to avoid others to see the information entered. Electrical • Avoid using this product during electrical storms. -
Page 13: Unpacking The Shipping Carton
Remove all plastic wrapping from the unit and other components. Remove the clear protective film from the unit. Do not use a unit that has been damaged or tampered with. The e315 comes CAUTION equipped with tamper-evident labels. If a label or component appears damaged or if the device appears to have been opened, please notify the shipping company and your VeriFone representative or service provider immediately. -
Page 14: Examining Device Features
Lightning connector to connect to an iPod or iPhone. • Action buttons located on both sides of the e315 to activate the 2D imager for scanning barcodes. VeriFone ships variants of the e315 for different markets. Your device may have a NOTE different configuration. -
Page 15: Back View
• A CTLS functionality for contactless payments (See Using the CTLS Reader) • Gang charger contacts for charging the e315 and the iPod or iPhone using the e315 gang charger (M087-Q03-50-NAA). See Using the Gang Charger. • A magnetic stripe reader, for performing debit or credit card transactions... -
Page 16: Installing/Replacing An Msam Card
EVICE ETUP Installing/Replacing an MSAM Card Installing/ When you first receive your e315, you may need to install an MSAM card or you Replacing an may need to replace an old card. MSAM Card Observe standard precautions when handling electrostatically sensitive devices. -
Page 17: Installing/Removing An Ipod/Iphone Into The E315
To install an iPod or To be able to fit the iPhone or iPod, you need to remove the top part of the e315 iPhone into the e315 casing. Remove the screw located on top of the e315 just beside the 2D barcode scanner. - Page 18 Returning the Top Cover and Tightening the Screw To remove an iPod or Remove the screw located on top of the e315 just beside the 2D imager. iPhone from the e315 Hook your finger under the notch and lift up to remove the casing. You can also use a flat head screwdriver or a similar tool.
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Page 19: Manually Starting And Shutting Down The E315
Similarly, the e315 automatically turns off when the iPod or iPhone is inactive. Shutting Down e315 • To reset or manually turn the e315 on, place a paper clip or a similar tool in NOTE the hole located at the bottom of the e315 to press the reset button. •... -
Page 20: Using The Gang Charger
ETUP Using the Gang Charger To Connect the e315 Connect the Micro-USB cable into the port located on the side of the e315. to a Host Computer Connect the other end of the Micro-USB cable into the host computer’s USB via Micro-USB port. -
Page 21: Connecting The Gang Charger To A Computer
Connecting the Use a standard USB Type A to Type B cable to connect the Gang Charger to a Gang Charger to a computer. When connected, you can individually access each e315 device in the Computer Gang Charger. To connect the Gang Insert the USB Type A plug to the computer’s USB port. -
Page 22: Using A Smart Card To Conduct Transactions
EVICE ETUP Using a Smart Card to Conduct Transactions Using a Smart The smart card transaction procedure may vary from one application to another. Card to Conduct Verify the procedure with your application provider before performing a smart card Transactions transaction. -
Page 23: Using The Magnetic Stripe Reader
Position the card with the magnetic stripe facing in the same direction as the debit card transaction e315 device. To ensure a proper read of the magnetic swipe card, insert the magnetic card from the top of the device, as shown in... -
Page 24: Using The Ctls Reader
LCD with a CTLS symbol. Figure 14 Using the CTLS reader Using the The two Action buttons located on either side of the e315, activates the barcode Barcode Reader reader (see Figure 2). -
Page 25: Hapter
Specifications This chapter discusses power requirements, dimensions, and other specifications of the e315 device. Power Charging via Micro-USB to computer system or VeriFone-certified power adapter: 5V DC, 2 A Charging via dedicated e315 Gang Charger: 5V DC, 2.5 A Temperature •... - Page 26 PECIFICATIONS External Dimensions 315 I NSTALLATION UIDE...
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Page 27: Hapter
Do not spray cleaners or other solutions directly onto the keypad or device display. Smart Card Do not attempt to clean the smart card reader. Doing so may void any warranty. Reader For smart card reader service, contact your VeriFone distributor or service provider. 315 I NSTALLATION UIDE... - Page 28 AINTENANCE Smart Card Reader 315 I NSTALLATION UIDE...
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Page 29: Hapter
NOTE representative for assistance regarding service, return, or replacement of devices and accessories. To return a device for Get the following information from the printed labels at the back of each e315 service to be returned: • Product ID, including the model and part number. For example, “e315” and “M087-XXX-XXX-XXX.”... -
Page 30: Accessories
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each e315 you return to VeriFone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 31: Battery Pack Instructions
ERVICE AND UPPORT Battery Pack Instructions Battery Pack Dispose of the battery pack in accordance with all national, state, and local laws Instructions and regulations as regionally required. Some batteries may be recycled and may be accepted for disposal at local recycling centers. CAUTION There is a risk of explosion if the battery is replaced by an incorrect type. - Page 32 ERVICE AND UPPORT Battery Pack Instructions 315 I NSTALLATION UIDE...
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Page 33: Hapter
Device Display • Recharge the battery. Does Not Show • Connect the e315 into a known-good power supply (if available) to see if this Correct/ clears the problem. Readable Info • If the problem persists, contact your local VeriFone representative for assistance. -
Page 34: Blank Display
• If the problem persists, contact your local VeriFone representative. • Place a paper clip or a similar tool in the hole located at the bottom of the e315 to press the Reset Button inside to reset the device. CAUTION Do NOT paste anything on the keypad surface to avoid malfunction. - Page 35 ROUBLESHOOTING UIDELINES Transactions Fail To Process 315 I NSTALLATION UIDE...
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Page 36: E 315 I Nstallation G Uide
VeriFone, Inc. 2099 Gateway Place, Suite 600 San Jose, CA, 95110 USA 1-800-VERIFONE www.verifone.com e315 Installation Guide VeriFone Part Number DOC087-043-EN-A, Revision A...
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