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Duratec S15 User Manual

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Dur a t ec P O S S15
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Summary of Contents for Duratec S15

  • Page 1 Dur a t ec P O S S15 Use r m a n u a l...
  • Page 3 Your Duratec dealer Stamp Date: 12.06.2015 © 2015 by Duratec Subject to error and technical modification Manufacturer Duratec - a brand of Vectron Systems AG Willy-Brandt-Weg 41 48155 Muenster, Germany www.duratec-systems.de...

  • Page 5: Table Of Contents

    Setting up the POS S15 ..............26 5.1.1. Selecting the set-up site for the POS S15 ........26 5.1.2. Connecting the POS S15 to the power supply ......27 5.1.3. Connecting devices to the POS S15 ..........28 5.2. Aligning the screen ................ 29...
  • Page 6 6.1.2. Switching off the POS S15 ............31 6.1.3. Rebooting the POS S15 ..............31 6.2. Log in and out at the POS S15 ............. 31 6.2.1. Login via operator button ............. 32 6.2.2. Login via operator key ..............33 6.3.
  • Page 7 15. Accessories ................ 72 15.1. Stylus ....................72 15.1.1. Stylus ....................72 15.1.2. Vectron stylus ................. 72 15.1.3. Multifunction stylus ............... 73 15.2. Wall mount ..................73 16. Other Duratec products ............ 74 16.1. Duratec Control ................74 16.2. Mobile App ..................74...

  • Page 9: Important Information

    1. Impor t an t in f or ma t ion This user manual is part of the Duratec POS S15. Please read the whole document and in particular the chapter "Notes on safety" before working with the product. Keep the document so that it is available for all users at any time.

  • Page 10: Scope Of Delivery

    DUR AT E C P O S S15 1 . 3 . S co p e of d e l i ve r y Duratec S15 POS system. Operator lock Duratec L21 with four operator keys.Two port covers each for SD-card- and SIM-card slot (one port cover when the card is inserted and one for the empty slot).

  • Page 11: Terms, Signs And Signals

    S afe t y - re l a te d i nfo r m a ti o n These instructions contain introductory safety information and specific warnings for your POS system S15. 2 .1 .1 . Wa r n i n g s A SIGNAL WORD Type and source of danger.

  • Page 12: Signal Words

    DUR AT E C P O S S15 2 .1 . 3 . Si g n a l wo rd s A DANGER The signal word „DANGER“ indicates a danger with high risk, which will result in death or severe injury if it is not avoided.

  • Page 13: Notes On Safety

    A DANGER Deadly shock caused by damaged POS system components. Disconnect the mains cable from the power grid in case of damage. Contact your Duratec dealer if POS system components are damaged. A CAUTION Pinching of fingers when aligning the screen.
  • Page 14 DUR AT E C P O S S15 NOTICE Damage of POS system components caused by excessively high voltages or currents. Use an earthed socket to which alternating current between 110 and 240 volts is connected. Use power sources which are protected with a residual-current circuit breaker.

  • Page 15: Device Description

    4. De v ic e de s cr ip t ion 4 .1 . I nte n d e d u s e The POS S15 is a mobile POS system for order taking and payment. The POS S15 may be used under ambient conditions as defined in chapter “4.6.

  • Page 16: Pos S15 Pos System

    DUR AT E C P O S S15 4 . 2 . P OS S15 P OS sys te m The full metal housing and the aluminium stand of the POS S15 have a black powder coating. 4 . 2 .1 . Fro nt v i ew Fig.

  • Page 17: Rear View

    4 . 2 . 2 . Re a r v i ew Fig. 2: Rear view Pos. Designation Description 2 USB ports For connection of external devices and storage media. Joint The joint serves for tilting the housing to adjust the dis- play to your angle of view.

  • Page 18: Ports And Connections

    DUR AT E C P O S S15 4 . 2 . 3 . P o r t s a n d co n n e c ti o n s 6 7 8 9 Fig. 3: Detailed view of ports and connections Pos.

  • Page 19: Dimensions

    4 . 2 . 4 . D i m e n s i o n s (12.1") (2.0") (8.7") (2.6") (1.7") (15.2") (10.0") Fig. 4: POS S15 (Dimensions in millimeters and inch)

  • Page 20: Power Supply Ps61

    DUR AT E C P O S S15 4 . 3 . P owe r su p p l y P S 61 Fig. 5: Power supply PS61 Pos. Designation Description Power supply The power supply plug is put plug into the power connector of the POS S15.

  • Page 21: Mains Cable

    4 . 5 . D u ra te c P OS s of t wa re The functions that you can use with the installed Duratec POS software depended on the used software version and the programming.

  • Page 22: Technical Data

    DUR AT E C P O S S15 4 . 6 . Te ch n i c a l d a t a 4 . 6 .1 . P OS S15 P OS sys te m Technical data of the POS S15 POS system Display diagonal 38.1 cm (15")
  • Page 23 Technical data of the POS S15 POS system Operator lock con- 3.5 mm jack; for Duratec L20 nection lock system. SD-card slot For SD-cards up to 4 GB and SDHC-cards up to 32 GB. Loudspeaker Mono; 2 W. Power supply Via external power supply PS61;...

  • Page 24: Power Supply Ps61

    DUR AT E C P O S S15 4 . 6 . 2 . P owe r su p p l y P S 61 Technical data of the power supply PS61 Input voltage 100 to 240 V alternating voltage.

  • Page 25: Duratec Pos Software

    4 . 6 . 3 . D u ra te c P OS s of t wa re Technical data of the Duratec POS software PLUs 2,000 Departments Prices 3 (normal price, staff price, happy hour price). Operators Tables Cash registers per...

  • Page 26: Start-Up

    S e t ti n g u p th e P OS S15 5 .1 .1 . S e l e c ti n g th e s e t- u p s i te fo r th e P OS S15 • Set up the POS S15 in a well ventilated room with a...

  • Page 27: Connecting The Pos S15 To The Power Supply

    5 .1 . 2 . Co n n e c ti n g th e P OS S15 to th e p owe r su p p l y NOTICE Damage of display or housing caused by sharp objects. Remove all objects from the setup site.

  • Page 28: Connecting Devices To The Pos S15

    • Insert the earthing-pin plug of the mains cable in a socket. 5 .1 . 3 . Co n n e c ti n g d ev i ces to th e P OS S15 Your Duratec dealer will be happy to inform you on available peripheral devices.

  • Page 29: Aligning The Screen

    5 . 2 . Al i g n i n g th e s cre e n A CAUTION Pinching of fingers when aligning the screen. The gap between the screen housing and the joint changes during alignment. Do not insert your fingers between the screen housing and the joint.

  • Page 30: Operation

    6. Oper a t ion 6 .1 . Swi tch i n g th e P OS S15 o n a n d of f 6 .1 .1 . Swi tch i n g o n th e P OS S15 If the POS S15 was started as described in chapter “5.

  • Page 31: Switching Off The Pos S15

    • Shortly press the on-/off key to switch on the POS S15. 6 . 2 . Lo g i n a n d o u t a t th e P OS S15 You can configure up to 50 operators.

  • Page 32: Login Via Operator Button

    DUR AT E C P O S S15 Rights group Definition X-reports Inspection and print of X-reports. Inspection of fiscal journals and Z- X-reports reports Print of Z-reports. Programming rights (operator no. Programming 99 when delivered). You can program two types of operator login.

  • Page 33: Login Via Operator Key

    The POS S15 is supplied with an operator lock system. It consists of two elements: operator lock and operator key. The operator lock is mounted to your POS S15. You get the operator keys from your Duratec dealer. Operator lock Operator key Each operator key has a unique number.
  • Page 34 DUR AT E C P O S S15 Carry out the following steps when your POS S15 is programmed for login by operator key. • Approach the key to the operator lock. Fig. 10: Approaching the key to the operator lock • Enter the secret code if it is required.

  • Page 35: Registration Surface

    6 . 3 . Re g i s tra ti o n su r fa ce After having started and switched on the POS S15 your POS system is ready for data input. NOTICE Damage of touch screen caused by unsuitable objects.
  • Page 36 DUR AT E C P O S S15 Pos. Designation Description Main groups Food or drinks. Department se- Subgroups of the respectively lection selected main group. Scrolling in de- partment selec- tion Status display 4-column display: date/time/advertising text (ad- justable)/logged in operator.

  • Page 37: Functions

    6 . 3 .1 . Fu n c ti o n s Your dealer has programmed the POS S15 for you and is your contact partner for questions concerning the programming. Should the functions described below not be enabled in your POS S15, please contact your Duratec dealer.
  • Page 38 DUR AT E C P O S S15 Function Definition Condiments bonVito Switches to the bonVito functions page when bonVito is enabled. Pay / Split Opens the payment interface with various payment modes and the option to split and move PLUs and tables.
  • Page 39 Function Definition Next Page Enables page 3 of the functions view. Main Page Enables page 1 of the functions view. Show journal Display of electronic journal. Extra Charge Tip / gratuity function. Manual invoice PLU info Enables a window for manual input of additional information on the previ- ous booking.

  • Page 40: Payment User Interface

    DUR AT E C P O S S15 6 . 3 . 2 . Pay m e nt u s e r i nte r fa ce 1 2 3 4 Fig. 15: Payment user interface Pos. Designation Description Cancel input.

  • Page 41: Working With Guest Checks

    For separate invoicing of groups or single persons at a table. The POS S15 can process 200 open tables simultanously. 6 . 4 .1 . O p e n i n g a t a b l e 6 . 4 .1 .1 . O p e n t a b l e In order to store bookings you first have to open a table.

  • Page 42: Re-Opening A Table

    DUR AT E C P O S S15 With according programming you have to enter the number of guests to be assigned to a table before you can book PLUs to a table. • Enter the number of guests to the numeric pad.

  • Page 43: Open Tables

    Colour Status Definition Green Vacant The table is vacant. Blue Occupied The table is occupied. The table is occupied. No bookings made for a period that your Duratec dealer programmed. Yellow Printed A subtotal invoice for this table was printed.
  • Page 44 DUR AT E C P O S S15 The following information is displayed for each open table: Fig. 17: Information on open table Pos. Designation Table no. Colour for table status. Amount of booked PLUs. Operator number.

  • Page 45: Booking Plus To A Table

    6 . 4 . 3 . B o o ki n g PLUs to a t a b l e • Open the table to which you want to book the PLUs as described in chapter “6.4.1. Opening a table” on page 41 .

  • Page 46: Finalizing A Table

    • The change amount is displayed. 6 . 4 . 5 . 2 . O th e r m e d i a It depends on the programming of your POS S15 whether you can use this function. • Open the table that you want to finalize as described in chapter “6.4.1.

  • Page 47: Separate Invoicing Of Groups Or Single Persons

    6 . 4 . 6 . S e p a ra te i nvo i ci n g of g ro u p s o r s i n g l e p e r s o n s The split function can only be carried out if all PLUs of the tables have been booked.

  • Page 48: Splitting Single Plus To Another Table

    DUR AT E C P O S S15 6 . 4 .7. S p l i t ti n g s i n g l e PLUs to a n oth e r t a b l e This function is useful when guests want to change the table.

  • Page 49: Moving All Plus From One Table To Another

    6 . 4 .9. Tra n s fe r r i n g t a b l es to a n oth e r o p e ra to r It depends on the programming of your POS S15 whether you can use this function.

  • Page 50: Working With Reports

    DUR AT E C P O S S15 6 . 5 . Wo r ki n g w i th re p o r t s It depends on the programming of your POS S15 and the user rights whether you can use this function.

  • Page 51: Void And Merchandise Return

    6 . 6 . Vo i d a n d m e rch a n d i s e re tu r n Faulty bookings can be cancelled. If a customer returns PLUs these can be cancelled and the respective invoice can be corrected. The appropriate user rights for void and merchandise return can be assigned individually to respective operator groups.

  • Page 52: Programming

    To come to programming mode you have to log in as programmer to the POS S15 as described in chapter “6.2. Log in and out at the POS S15” on page 31 . As delivered, only the operator with number 99 is authorized for programming.
  • Page 53 Log out of active operator. Master data: Edit Configuration and change of master data. Programming menu General POS system settings. Your Duratec dealer will support you should you have questions on programming or will program the POS system according to your requirements.

  • Page 54: Edit Master Data

    DUR AT E C P O S S15 7.1 . Ed i t m a s te r d a t a This chapter explains the editing of master data by means of an example in PLU programming (chips, ketchup, mayonnaise and coke).

  • Page 55: Configure Department

    7.1 .1 . Co nf i g u re d e p a r tm e nt For this example, the departments "Drinks" and "Food" are to be configured. • In navigation select <PLUs etc.>. The navigation under "PLUs etc." is now expanded and an explanation is displayed in the input area.

  • Page 56: Configure Plus

    DUR AT E C P O S S15 7.1 . 2 . Co nf i g u re PLUs • To configure PLUs select <PLU> in the navigation area or the button <next page> • Configure a new record by pressing the button <new record>...

  • Page 57: Configuring Extra Items

    7.1 . 3 . Co nf i g u r i n g ex tra i te m s • To configure side dishes, ways of preparation or other PLU information select <extra items> in the navigation area. • Configure a new record by pressing the button <new record>...

  • Page 58: Assigning The Extra Item List

    DUR AT E C P O S S15 7.1 . 5 . A s si g n i n g th e ex tra i te m l i s t In order to offer sauces when booking chips assign the respective extra item list to this PLU.

  • Page 59: Service And Maintenance

    8 .1 . Cl e a n i n g A DANGER Deadly shock caused by liquid entry. Do not open Duratec POS S15 and power supply. Prior to cleaning shut down the POS S15 as described in chapter “10. Shutdown” on page 64 .

  • Page 60: Cleaning The Contacts

    DUR AT E C P O S S15 8 .1 . 2 . Cl e a n i n g th e co nt a c t s If necessary clean the contacts of the POS S15 with a cotton bud and without applying pressure.

  • Page 61: Errors, Possible Reasons And Troubleshooting

    9. Er r or s, po s sible r eas ons and t r ouble shoo t ing Errors Possible reasons Troubleshooting The POS S15 cannot The power supply Insert the safe- be switched on. plug is not put into...
  • Page 62 DUR AT E C P O S S15 Errors Possible reasons Troubleshooting Faulty programming Please contact of the POS S15 sys- your Duratec tem. dealer. The touch screen is Please contact damaged. your Duratec dealer. The POS S15 POS Please contact system is damaged.
  • Page 63 Errors Possible reasons Troubleshooting The operator lock of The operator lock is Plug in the opera- the POS S15 does not plugged into the tor lock. not work. connector. Operator lock or ope- Please contact rator lock connector your Duratec are damaged.

  • Page 64: Shutdown

    Fig. 20: Switching off the POS S15 • Unplug the safety plug of the mains cable from the socket. • Unplug all the cables that are connected to the POS S15, except for that of operator lock and power line plug.
  • Page 65 Damage of display or housing caused by sharp objects. Remove all objects from the setup site. • Place the POS S15 on a stable and even suface with sufficient space. Fig. 21: Unplug the mains cable • Unplug the mains cable from the power supply connector.

  • Page 66: Disposal

    DUR AT E C P O S S15 11. Dispo s al Directive 2012/19/EU (WEEE) Waste electric and electronic equipment must not be disposed of together with domestic waste. Vectron Systems AG takes back waste electric and electronic equipment that has been used for commercial purposes and that was produced by or on behalf of the company.

  • Page 67: Glossary

    Icon Pictograph used in graphical user interfaces. When touching or clicking on icons you call functions of the Duratec POS software. Liquid Crystal Display. Point Of Sale In this context the POS system station. Thin Film Electronic component for control of screens.

  • Page 68: Icons

    DUR AT E C P O S S15 13. Ic ons Icon Meaning Duratec-Logo Operator Escape Enter Faktor Clear Cash Split table Move table Node in the navigation area (closed) Node in the navigation area (open) Error...
  • Page 69 Icon Meaning Normal waiting Load Previous page Next page Navigation tree fade in/out Virtual keyboard fade in/out Cell to the left Cell to the right Cell up Cell down New record Delete record...
  • Page 70 DUR AT E C P O S S15 Icon Meaning Quit and save changes Quit without saving changes Abort (without quitting the program) Quit programming mode...

  • Page 71: Eu Declaration Of Conformity

    Willy-Brandt-Weg 41 D-48155 Münster Device type Mobile POS system Type designation Duratec POS S15 The manufacturer declares that the above designated product complies with the fundamental standards of directives 2014/30/ EU and 2014/35/EU when used as directed. Applied standards: • EN 55022:2006 + A1:2007 • EN 55024:1998 + A1:2001 + A2:2003...

  • Page 72: Accessories

    15 .1 .1 . St y l u s The stylus serves for entering data via the touch screen of the POS S15. The stylus is made of plastic. Fig. 22: Stylus 15 .1 . 2 . Ve c tro n s t y l u s The stylus serves for entering data via the touch screen of the POS S15.

  • Page 73: Multifunction Stylus

    15 .1 . 3 . M u l tifu n c ti o n s t y l u s The multifunction stylus serves for entering data via the touch screen of the POS S15. The multifunction stylus has an integrated ball pen refill. By turning the case you can switch between writing- and touch function.

  • Page 74: Other Duratec Products

    Expand the functions of your Duratec POS system by mobile ordering, mobile table selection, mobile payments. All you require is the Duratec MobileApp and one or several iPodTouch, iPhone, iPadMini devices.

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