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Acard ARS-2212 User Manual

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ARS-2212 User Manual
Copyright and Trademark
The information contained in this manual may be subject to change without notice.
Retailers will not be held liable for any errors that may be present in this manual.
ACARD and Mirror Smart are both registered trademarks of ACARD Technology Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the
United States and other countries. All trademarks are the intellectual property of their
respective owners.
The contents of this manual are protected by international copyright laws. All rights
reserved. The replication, transmission or transfer of any or all parts of this manual
using electronic or mechanical means is prohibited without ACARD's express
authorization in writing.

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Summary of Contents for Acard ARS-2212

  • Page 1 The information contained in this manual may be subject to change without notice. Retailers will not be held liable for any errors that may be present in this manual. ACARD and Mirror Smart are both registered trademarks of ACARD Technology Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and other countries.

  • Page 2: Table Of Contents

    1.6 Hard Disk Compatibility ………………………………………………………5 Chapter 2 Installation …………………………………………………………… 6 2.1 Hard Disk Installation ……………………………………………………………7 2.2 Connecting the ARS-2212 to the Computer …………………………………9 Chapter 3 Setup & Operation …………………………………………………11 3.1 External Appearance …………………………………………………………11 3.2 RAID Mode Instructions ………………………………………………………12 3.3 LED Indicator ……………………………………………………………………20 Chapter 4 Troubleshooting ……………………………………………………21...

  • Page 3: Chapter 1 Overview

    Mirror Mode a complete backup is retained even if one of the hard disks fails. Excellent product compatibility ensures that the ARS-2212 can be used with most 2.5" SATA hard disks on the market. The ARS-2212 Mirror Smart Mini (MSM) comes with a streamlined design that suits all notebook styles currently on the market.

  • Page 4: Specification

    ARS-2212 Chapter 1 Overview 1.3 Specifications ACARD ARC286 USB to SATA control chip ● RAID Modes: RAID 1 and Normal ● Supports automatic hard disk rebuilding ● System Interface: ● Support for USB 2.0 B-Type with data transfer rates of up to 480Mb/Sec ◆...

  • Page 5: Quick Setup

    Mirror USB Device. Partition and format the Mirror USB device if necessary. 1.6 Hard Disk Compatibility The ARS-2212 is designed for use with 2,5” SATA hard disk*s. The latest list of compatible hard disks is available online from: http://www.acard.com If your hard disk is not included in the ACARD compatibility list, please contact...

  • Page 6: Chapter 2 Installation

    ARS-2212 Chapter 2 Installation Chapter 2 Installation ARS-2212 Main Device Status Panel (from left to the right): ：RAID Mode Configuration Switch (factory default is RAID 1) ：Back up Control Button (Available when online) ：Three-colored indicators showing the hard disks' power supply, failure and data rebuilding status.

  • Page 7: Hard Disk Installation

    First secure the hard disk handles included in the packaging to the hard disks with the screws provided as shown in the picture below: III. Unscrew and remove the ARS-2212 front panel as shown in the picture below: Now insert the SATA hard disks fitted with the hard disk handles into the ARS-2212 along the guide rails with the front side facing upwards.
  • Page 8 ARS-2212 Chapter 2 Installation After checking that the hard disks have been properly installed into the ARS-2212, replace and screw the front panel securely back into place as shown in the picture below: Finally attach the anti-skid pads included with the accessories at the...

  • Page 9: Connecting The Ars-2212 To The Computer

    Connect the power cable and check that the power indicator on the front panel of the ARS-2212 lights up. Connect one end of the UBS 2.0 B-type cable to the ARS-2212 and the other to the USB interface of the computer system.
  • Page 10 ARS-2212 Chapter 2 Installation The Mirror USB Device representing ARS-2212 is found in the “Drive” under “Computer Management.” Figure I and II show the Mirror and Normal state in the “Device Manager.” ◆ I. In the Mirror state, only one hard drive is visible.

  • Page 11: Chapter 3 Setup & Operation

    ARS-2212 Chapter 3 Setup and Operation Chapter 3 Setup and Operation 3.1 External Appearance Transformer Buzzer mute & RAID mode 12 3 4 5 6 OK button input configuration switch LED Indicator USB 2.0 B-type connector OTB Backup button LED Indicator: ①②are the power supply/malfunction/data rebuilding and data access...

  • Page 12: Raid Mode Instructions

    ARS-2212 Chapter 3 Setup and Operation 3.2 RAID Mode Instructions ARS-2212 Normal Mode Setup (If originally set to Mirror Mode by default) First, connect the ARS-2212 to the power supply then set the RAID Mode ◆ switch to “Clear” as shown in the picture below: Next press “...
  • Page 13 ARS-2212 Chapter 3 Setup and Operation ARS-2212 Mirror Mode Setup (If originally set to Normal Mode) First, connect the ARS-2212 to the power supply then set the RAID Mode ◆ switch to “Clear” as shown in the picture below: Next press the “...
  • Page 14 Utility工具圖 If we now connect the ARS-2212 to the power supply and link it to the computer through the USB cable, pressing the “Backup Data” button will activate the device as shown below: Once the button is pressed it will launch XP’s system backup or recovery wizard.
  • Page 15 Configuration”. Use the mouse to click “Next”. Choose “Next”: Choose the data you wish to backup to the ARS-2212. These can be one of the data backup options listed below. For example, we can choose “Let me choose the data to backup” then click “Next” as shown below:...
  • Page 16 After selecting the data files and folders on the computer to backup, continue by clicking “Next” Choose the destination for the data on the ARS-2212 and give the backup file a file name. The ARS-2212 destination can be changed by clicking on “Browse”:...
  • Page 17 If you click on “Browse” a "Save as…” window will appear. Select the drive letter for the ARS-2212 and click on “Open” as shown below: At the ARS-2212 hard disk, check that the name of the backup file is correct then click on “Save” as shown below:...
  • Page 18 ARS-2212 Chapter 3 Setup and Operation After confirming the location to save to, click on “Next” to configure the backup options as shown below: Finally, click on “Finish" to end the backup & recovery wizard and begin backing up your files:...
  • Page 19 ARS-2212 Chapter 3 Setup and Operation During data backup the following backup progress window will appear on screen: When done, click on “Close” to finish the backup process or click on “Report” to check the backup information as shown below:...

  • Page 20: Led Indicator

    ARS-2212 Chapter 3 Setup and Operation 3.3 LED Indicator RAID Mode Status Display LED Indicator Status Description Blue, Steady Normal Mode ( LED 4 ) Normal Mode, but RAID Mode switch in wrong posi- Blue, Blinking tion Green, Steady Mirror Mode (LED3 )

  • Page 21: Chapter 4 Troubleshooting

    ARS-2212 Chapter 4 Troubleshooting Chapter 4 Troubleshooting If you encounter any problems with the use of the ARS-2212 please check the following troubleshooting guide first. If this still does not solve the problem, please fill out the Technical Support Application Form and send it back to ACARD.
  • Page 22 ARS-2212 Chapter 4 Troubleshooting Step 1. Right click on “My Computer” and select “Manage”. Picture 4-1 Step 2. Go into “Computer Management” and select “Device Manager”. Picture 4-2...
  • Page 23 Step 3. Under “Device Manager” double click on “Universal Serial Bus Controller” to check that the USB controller driver is properly installed. Picture 4-3 Step 4. At “Device Manager” double click on “Disk Drive” to check that the system has detected the ARS-2212 hard disk. Picture 4-4...
  • Page 24 ARS-2212 Chapter 4 Troubleshooting Step 5. At “Disk Drive” partition the ARS-2212 hard disk in order to access the new hard disk. Picture 4-5...
  • Page 25 ARS-2212 Chapter 4 Troubleshooting If you cannot properly use eSBR software or Mirror Utility Tools in the Vista operating system, this problem may be resolved by disabling the User Account Control (UAC) feature. The specific procedures are shown as below: Click Start－>Settings->Control Panel, as shown below:...
  • Page 26 ARS-2212 Chapter 4 Troubleshooting The following screen is shown: ◆ In this window, click “Turn User Account Control on or off” and the “Turn ◆ User Account Control on or off” window as shown below appears. Then, clear the check box before “Use User Account Control (UAC) to help protect your computer”...

  • Page 27: Chapter 5 Precautions

    7. Please read the manual carefully before making advanced configuration changes to the software. Expert assistance is recommended. 8. The Ha! DVD Burner software included in the Support CD-ROM is a trial bundled with DVD burners. To buy the full version please visit the ACARD Technology website at http://www.acard.com 9.

  • Page 28: Appendix 1 Ars-2212 Application

    Appendix 1 ARS-2212 Application Software (Advanced User Configuration) The Mirror Smart Utility application is designed for managing the ARS-2212. This software allows you to easily configure and monitor the status of the ARS- 2212. Once the Mirror Smart Utility is installed, you can launch the application from the desktop shortcut or the program menu.
  • Page 29 ARS-2212 Appendix 1 ARS-2212Application Once installation is complete and you wish to change some parameter settings within the application, click on “Setup” as shown below and select “Preference”. A description of the main settings in “Preference” is provided below: Set time interval for system updates.
  • Page 30 ARS-2212 Appendix 1 ARS-2212Application To configure Mirror Smart functions, click on “Setup” as shown below then select “Mirror Smart Setup”. A description of the main settings in “Mirror Smart Setup” is provided below. If there is a problem with the system, warn the user by sounding the alarm.
  • Page 31 ARS-2212 Appendix 1 ARS-2212Application To change the Mirror Smart capacity, click on “Setup” as shown below then select “Extend Mirror Size”. The new defined capacity must be equal or larger than the current capacity. Set capacity to maximum. **If current capacity is already at maximum then it can’t be changed.
  • Page 32 ARS-2212 Appendix 1 ARS-2212Application To update the Mirror Smart firmware, click on “Setup” as shown below then select “Update Firmware”. Attention: The latest firmware can be downloaded from the official ACARD website (www.acard.com) Current firmware version. Select firmware file. Click to “Open” the new firmware to update with.
  • Page 33 ARS-2212 Appendix 1 ARS-2212Application If you wish to receive an e-mail warning when a problem occurs with the system or hard disk, click on “Setup” as shown below and select “Mail Notification Setup”. Under “Mail Setup” check that the box for Enable mail notification is ticked then fill in the data for the four fields below: 1.SMTP server / 2.User account / 3.Sender Email / 4.SMTP Needs...
  • Page 34 ARS-2212 Appendix 1 ARS-2212Application Then in the text box below “Supervisor” input the recipient’s e-mail address then select “Add” to add the address to the list of recipients Finally select “Event Filter” then choose which events to notify the system administration via e-mail for.
  • Page 35 ARS-2212 Appendix 1 ARS-2212Application To find out the current version of the Mirror Smart application, select “About”. Click on “Status List” to view the Mirror Smart status.
  • Page 36 ARS-2212 Appendix 1 ARS-2212Application Click on “Mirror Smart Information” to see all hard disk information and Mirror status. Mirror Smart system’s hard disk capacity, status, firmware version and transfer rate. Hard Disk 1’s capacity, status, firmware version and SATA bus speed.
  • Page 37 ARS-2212 Appendix 1 ARS-2212Application Click on “Compare HDDs” to check that the data on both hard disks are identical. The percentage bar at the bottom shows the progress of the comparison or rebuilding. If no hard disks are installed, the status is as shown below.
  • Page 38 ARS-2212 Appendix 1 ARS-2212Application If no hard disk is detected by the system or there is a hard disk failure, the status is as shown below. To view previously saved logs, under “Event Log” select Open “Event Log” to select the event log to view.
  • Page 39 ARS-2212 Appendix 1 ARS-2212Application Click on “Open File” as shown below to view event log. The “Event Log” records the time and status of everything that happens and is useful for troubleshooting.

  • Page 40: Appendix 2 About Raid

    ARS-2212 Appendix 2 About RAID Appendix 2 About RAID RAID (Redundant Array of Inexpensive Disks” is a system made up of multiple hard disks. In other words, it’s a hard disk made up of two or more hard disks running in combination. The advantages of RAID are better access speeds, data protection and larger capacity on a single drive –e.g.

  • Page 41: And Backup Assembly

    ARS-2212 Appendix 3 Appendix 3 Concerns the installation of the Windows system recovery and backup assembly Windows system recovery and backup assembly are not included in the XP Home Edition so you must manually install them from the genuine software you purchased.
  • Page 42 ARS-2212 Appendix 3 Install “NTBACKUP.MSI” directly, as shown below: After installation is complete, select Finish, as shown below:...
  • Page 43 Technical Support Application Form Technical Support Application Form Mail to: support@acard.com Website: http://www.acard.com ＊ Model ＊Firmware Version ARS- System Mode ＊Mainboard BIOS Version Chipset Memory Graphics Card ＊Operating System Hard Disks Disk 1 Disk 2 ＊Manufacturer ＊Model ＊Capacity ＊Problem Description:...

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