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ROAMview
Setup Guide

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Summary of Contents for Roam RoamView

  • Page 1 ROAMview Setup Guide...
  • Page 2: Before You Proceed

    Before You Proceed 1. Make sure that you have a copy of the ROAMview Installation Worksheet, System Information Requirements and Onsite Service Request forms. 2. If you do not have these documents, then you can download them at www.roamservices.net under the Documentation tab.
  • Page 3: Table Of Contents

    Contents Introduction Appendix A Hardware Components Network Configuration System Requirements ROAMview Server Installation Gateway Installation Node Installation Technical Assistance...
  • Page 4: Introduction

    Introduction Welcome to the ROAMview Setup Guide. This document will cover the three configuration options and the hardware installation. It is recommended that you first take a quick read of this entire booklet and determine whether or not you feel comfortable performing the installation. If you have any questions or concerns about the installation, please do not hesitate to call us for assistance.
  • Page 5: Network Configuration

    In this configuration, the Gateway is wired to the ROAMview Server by directly connecting an Ethernet cable between the two; keep in mind the Ethernet cable should not exceed 300 feet. When using this method, the ROAMview Portal (user interface) will only be accessible through direct use of the ROAMview Server.
  • Page 6 Portal to be accessed by other computers on the network. This option works well for users who mount the Gateway on the same building as the ROAMview Server and want the flexibility of interacting with the ROAMview Portal through other computers on the network.
  • Page 7 ROAMview Server and Gateway are on the same subnet, they will communicate as required. This option works well for users who need to mount the Gateway(s) over 300 feet away from the ROAMview Server. Users will be able to interact with the ROAMview Portal through other computers on the network.
  • Page 8 System Information Requirements After selecting a network configuration, you should be ready to complete the System Information Requirements Sheet. This document needs to be filled out and sent in with your chosen configuration and the corresponding network information (you may need to consult with the network administrator to collect required network information).
  • Page 9: Roamview Server Installation

    Setup The initial setup will be much like setting up a standard desktop computer. 1. Locate a suitable place to install the ROAMview Server. A server room or desk of a frequent user are the most common locations. 2. Plug the power cord into the ROAMview Server.
  • Page 10: Gateway Installation

    Gateway Installation Location Recommendations The Gateway should be mounted outdoors and centrally located within the node deployment. The gateway should not exceed 1,000 feet line-of-sight to the closest nodes; however, less than 500 feet to the closest nodes is preferable. Mounting The Gateway may be mounted using a pole or directly to a suitable flat surface.
  • Page 11 Ethernet cable will depend on the network configuration chosen. If using network configuration A or B, the Ethernet cable is run from the Gateway directly to the ROAMview Server; make sure to utilize the USB to Ethernet adapter included with the ROAMview Server. If using network configuration C, the Ethernet cable is run from the Gateway to an appropriate point on the end user’s network.
  • Page 12: Node Installation

    – this can be a line drawing of the deployment area or an aerial photograph that includes all fixture locations to be controlled by ROAMview. If your fixtures do not have unique identifiers, establish a numbering scheme and label each fixture on the map accordingly. One example could be 110-W, where 110 is the pole number and the W refers to the fixture on the west side of the pole.
  • Page 13 – All ROAM devices have a unique identifier called a MacID. MacIDs are eight-digit hexadecimal numbers (valid characters: A-F, 0-9) and will start with three zeros (ex. 0003A12F). MacIDs must be recorded in the Installation Worksheet along with the other required attributes.
  • Page 14 By default, nodes will operate as a photocontrol, whether they’re communicating with the Gateway and ROAMview Server or not. There is no disruption to the controls system or fixture operation if nodes are installed prior to the ROAMview Server and Gateway.
  • Page 15: Technical Assistance

    Technical Assistance If you require technical assistance, you may reach Acuity Brands technical support through e-mail at ROAMTEAM@Roamservices.net or by phone at 1-800-535-2465.
  • Page 16 This is installed on the top of a fixture into a NEMA receptacle. One will be required for each fixture to be monitored and/or controlled by ROAMview. Its function is to send collected information to the ROAMview Server and to respond to on/off commands issued by the ROAMview Server. 347V and 480V models are also available.
  • Page 17 Gateway (120V – 277V) This serves as the communications controller for the system. It routes messages between the nodes and the ROAMview Server. ROAMview Server Performs the following functions: 1. Allows the user to interact with ROAM nodes. 2. Collects and stores information collected by the ROAM nodes.
  • Page 18 System Requirements For the system to function as designed, the following items are required and are not supplied by ROAM: 1. Monitor: a. This can be any standard VGA monitor of at least 15 inches b. The VGA cable is not provided a.
  • Page 20 To learn more, visit roamservices.net One Lithonia Way | Conyers | GA 30012 1-800-535-2465 sales@roamservices.net © 2013 Acuity Brands Lighting, Inc. All Rights Reserved. 11/13 Form No.1367.23...