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Printer language support
Printer supports fonts for the following languages:
– Latin based languages (English and all European languages)
– Traditional Chinese
– Simplified Chinese
– Japanese
Printer firmware update
1) Double-click on My Device to open Explorer window.
2) In the menu bar on top of the screen, select View> Options. A pop-up window
appears.
3) Uncheck box "Hide protected operating system files (Recommended)"
4) Click on the OK button in the pop-up window.
5) The Windows folder should have appeared in the Explorer window. Double-click on it.
6) Find and run the program Printer_Update
7) Click on the button ... to locate the printer firmware file. There are three types of file:
firmware file, boot file, and font file. Depending on the file you load, please select
one of the three radio boxes Boot, F/W, or Font.
8) Click on the Auto Update button. Upgrading starts, you should see the progress
displayed underneath.
9) After upgrade is finished, the version number displayed should change. You may also
click on the Check version button to refresh the version numbers.
Paper roll
1) When device tries to print, but paper is not present, device will beep.
2) Open the printer cover.
3) Insert paper roll into slot. Make sure some paper is showing when printer cover is
closed.
4) You can check paper roll level by looking through the transparent window on the right
side of the printer.
Printer
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