Arrakis Systems ARC-10UP Technical Manual

Broadcast console family

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R A D I O C O N S O L E P R O D U C T S

ARC-10

Broadcast Console

family

ARC-10

Arrakis Systems inc.

Pgm

Aud

Talk

Cue

Mic 1

Mic 2

Technical Manual

November 1, 2007

ARC-10U

ARC-10UP

ARC-10BP

ARRAKIS

a d va n c e d

Advanced

Pgm

Radio

Console

Aud

Cue

Talk to

Caller

Monitor & Headphone

Input Select

Air

Pgm

Aud

Arrakis Systems

Phone

MODELS

r a d i o

1.0

Cue

Head

phone

Monitor

Table of Contents

Summary of Contents for Arrakis Systems ARC-10UP

Page 1 R A D I O C O N S O L E P R O D U C T S ARC-10 Broadcast Console family ARC-10 Arrakis Systems inc. Advanced Radio Console Talk Talk Talk to Caller Head Monitor & Headphone...
Page 2 Thank you from Arrakis Systems inc. Thank you for purchasing this product by Arrakis Systems inc. Our company has provided professional audio equip- ment to the broadcast, commercial audio, and consumer audio markets for more than 20 years. Our products are sold worldwide and are well known for leading edge technology, quality, and reliability.
Page 3 S A F E T Y S a f e t y I n s t r u c t i o n s 1. Read All Instructions. All safety and operating 16. A Product and Cart Combination should be the type of power supplied to your facility, instructions must be read before operating the consult your local power company.
Page 4 S A F E T Y Hazard / Warning Label Identification C AU T I O N RISK OF ELECTRIC SHOCK DO NOT OPEN WARNING: SHOCK HAZARD - DO NOT OPEN AVIS: RISQUE DE CHOC ELECTRIQUE - NE PAS OUVRIR CAUTION : TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE ANY COVER OR PANEL.
Page 5: Warranty
The ARC-10 console carries a manufacturer‘s warranty subject to the following guidelines and limitations: Except as expressly excluded herein, Arrakis Systems inc. (“Seller”) warrants equipment of its own man- ufacture against faulty workmanship or the use of defective materials for a period of one (1) year from date of shipment to Buyer.
Page 6: Software End User License Agreement
W A R R A N T Y Software End User License Agreement This product contains software licensed from Arrakis Systems inc. and possibly from other software companies. Own- ership of this product constitutes acceptance of this agreement. 1- This product contains intellectual property (i.e. software programs) that are licensed for use by the end user cus- tomer (hereinafter “End user”).
Page 7: Installation Instructions
W A R R A N T Y Table of Contents Section One Introduction Section Two Product Description Section Three Operation Instructions Section Four Installation Instructions Section Five Xtreme for the ARC-10 Section Six Service and Maintenance ARRAKIS a d va n c e d r a d i o...
Page 8 P R O D U C T D E S C R I P T I O N PRODUCT DESCRIPTION...
Page 9: Product Description
Seven stereo line channels (model ARC-10U: unbalanced -10dBu, ARC-10BP: balanced +4dBu) Optionally convert channel 9 to a PC computer sound card channel for Play and Record (models ARC-10UP and ARC-10BP) One telco / phone hybrid input channel for fast Live or Off-line telephone interface (hybrid required)
Page 10: Operational Description
Consumer studio is used. Control room mic to talk off-line (ARC-10U & ARC-10UP) or Supported by the ARC-10UP and ARC- to the caller. To place the caller balanced Professional 10BP models. On the base ARC-10U on air just select a bus and turn...
Page 11 The ARC-10 console has a logic signal for each channel that allows a custom The USB PC interface on channel 9 is included standard as on the ARC-10UP. If interface to be made to start and stop pro audio the console is to be used without a PC, internal jumpers allow channel 9 to be sources.
Page 12: Key Features
Easy to install Fully connectorized with XLRs, RCA phono jacks, RJ45s, etc., the ARC-10 is easy to install with off the shelf cables. With the ARC-10U & ARC-10UP models there are LED lighted electronic switching NO custom pinned audio cables to miswire.
Page 13: Software Features
‘Free’ Digilink-Xtreme (basic Arc Console mode) software for the ARC-10 This software is provided ‘Free’ with the ARC-10UP & BP model consoles. It is designed for Live On Air play, basic automation, & radio production. It is specifically designed to be easy to use! 500 event Play List for assembling a show (play lists may be created, saved to file, and then reloaded for playback) Start &...
Page 14: Technical Description
Technical Description The ARC-10 console by Arrakis Systems inc. is the culmination of > 25 years of leadership in the design of analog and digital Radio consoles and > 15 years as the leader in hard disk automation for Radio.
Page 15: Electronic Specifications
P R O D U C T D E S C R I P T I O N Electronic specifications SPECIFICATIONS POWER SUPPLY Stereo Line Input 110vac - 220 VAC, Freq Response- +(-).5dB 20-20kHz 50-60 hz, autosensing S/N- -82dB typ, +8dBu in, +8 dBu out Certified: UL, CE, CS, CB THD- .01% typ, +8dBu in, +8 dBu out...
Page 16: Physical Specifications
P R O D U C T D E S C R I P T I O N Physical specifications Depth - 15", Height - 6" Width- 24" Arrakis Systems inc. ARC-10 Arrakis Systems inc. Advanced Radio Console Talk Talk...
Page 17 O P E R A T I N G I N S T R U C T I O N S OPERATING INSTRUCTIONS...
Page 18: Quick Start
PC. the Talk switch to use the studio is used. Control room mic to talk Supported by the ARC-10UP and ARC- off-line to the caller. To 10BP models. On the base ARC-10U place the caller on air...
Page 19 O P E R A T I N G I N S T R U C T I O N S Mono mic level Input Channels (channels 1 & 2) Channels one and two are dedicated mono microphone channels. CHANNEL ON AND OFF To turn a channel on, simply push the red ON switch at the bottom of the fader.
Page 20 ARC-10U: channel 3-9 are unbalanced, stereo, consumer level (-10dBu) input channels b) ARC-10UP: channel 3-8 are unbalanced, stereo, consumer level (-10dBu) input channels channel 9 is a USB connection to a Windows PC computer with a sound card built into the console channel...
Page 21 O P E R A T I N G I N S T R U C T I O N S The Telephone Input Channel (channel 10) The ARC-10 supports a single phone caller for Live On Air or Off-line (contest caller, etc.) applications on channel 10 of the console. CHANNEL ON AND OFF To turn a channel on, simply push the red ON switch at the bottom of the fader.
Page 22 O P E R A T I N G I N S T R U C T I O N S The Control Room Monitor system The Control Room Monitor system is the main audio monitoring system for the studio. It features an input selector switch and a vol- ume level control.
Page 23 O P E R A T I N G I N S T R U C T I O N S The Headphone system The Headphone (earphone) system in the ARC-10 console is provided so that audio can be listened to while the microphone is active and the monitor speakers are muted.
Page 24 O P E R A T I N G I N S T R U C T I O N S The Cue system The cue system is designed for monitoring an audio source without placing it on air. This feature is useful for listening to a network feed before bringing it to air, listening to a CD to be certain it is the correct song, etc.
Page 25 O P E R A T I N G I N S T R U C T I O N S The VU meters The ARC-10 console features a single set of fixed VU meters. These meters switch to follow the MONITOR SELEC- TOR SWITCH.
Page 26 I N S T A L L A T I O N I N S T R U C T I O N S INSTALLATION INSTRUCTIONS...
Page 27 Monitor Mic 1 Mic 2 Phone If damage is found, contact Arrakis Systems immediately to report the damage. (refer to inside cover of this manual for contact information) c) CAREFULLY GO THROUGH EACH BOX Arrakis inspects every shipment for accuracy. You will receive all of the appropriate documentation, install kit, spare parts kit, and equipment.
Page 28: Before You Start
I N S T A L L A T I O N I N S T R U C T I O N S Before you start a) PHYSICAL SPACE It is important to install the console with sufficient space around it to operate and service the console easily.
Page 29 I N S T A L L A T I O N I N S T R U C T I O N S Getting started... a MUST Read ! a) CONSUMER SOURCE EQUIPMENT The ARC-10 console is designed to be used with balanced professional & unbalanced consumer type audio source equipment such as CD players, MDs, DAT machines, cassette machines, etc.
Page 30: Step By Step Instructions
RS232 Logic DC Power Logic Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 31 RS232 Logic Logic DC Power Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 32 RS232 Logic DC Power Logic Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 33: Program Output
RS232 Logic Logic DC Power Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 34: Record Output
RS232 Logic DC Power Logic Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 35 I N S T A L L A T I O N I N S T R U C T I O N S Telephone hybrids STEP 8- CONNECT A TELEPHONE HYBRID 1) CONSOLE PHONE INPUT- A telephone hybrid has an audio input and an audio output. The hybrid audio output is the callers voice and is connected to the source input channel TEN on the console.
Page 36 RS232 Logic DC Power Logic Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 37 RS232 Logic Logic DC Power Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 38 RS232 Logic DC Power Logic Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 39 I N S T A L L A T I O N I N S T R U C T I O N S Factory built Cables The factory has a number of factory built cables available for purchase. These cables interface typical source and other equipment to the console.
Page 40 I N S T A L L A T I O N I N S T R U C T I O N S Console Logic IMPORTANT- improper connection to console logic can damage the console. The DB-15 connector on the rear panel of the console has the logic & audio signals required for support- ing a talk studio and controlling the starting &...
Page 41 I N S T A L L A T I O N I N S T R U C T I O N S Console Logic IMPORTANT- improper connection to console logic can damage the console. Channel Logic Channel 3,4,5,6,7,8, & 10 feature channel logic for use in talk studios or starting and stopping source devices. The logic requires an interface circuit to be built by a qualified broadcast technician.
Page 42: Balanced Inputs
I N S T A L L A T I O N I N S T R U C T I O N S Balanced Inputs (ARC-10BP only) On model ARC-10BP, the channel 3-8 inputs are balanced audio using RJ45 connectors as illustrated below.
Page 43 I N S T A L L A T I O N I N S T R U C T I O N S PC Setup The ARC-10 console features an optional built in sound card on Channel Nine of the console. This option enables the console to play audio directly from a Windows PC using Windows compatible audio software (such as Media Player).
Page 44 RS232 Logic DC Power Logic Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 45 I N S T A L L A T I O N I N S T R U C T I O N S ARC-16SW Software Push button Array for Manual Control FEATURES Client/Server network control from ANY studio Manual Pushbutton control of 16 inputs & 3 outputs Customized Labeling of all Inputs &...
Page 46 I N S T A L L A T I O N I N S T R U C T I O N S ARC-16SW 16 in X 3 out Remote Selector for the ARC-10 SWITCHER WIRING a) WHITE MOLEX CONNECTORS NOTE: As viewed looking down on the switcher .
Page 47: Basic Calibration
RS232 Logic DC Power Logic Back panel Diagram for ARC-10U (unbalanced base model) & ARC-10UP (unbalanced with PC model) Ch 8 Ch 7 Ch 6 Ch 5 Ch 4 Ch 3 RJ45 balanced audio connectors ARC-10BP (balanced with PC model)
Page 48 X T R E M E F O R T H E A R C - 1 0 XTREME FOR THE ARC CONSOLE...
Page 49: Customer Support
Xtreme for the ARC console will only function with an ARC console The Xtreme software provided with the ARC-10UP and ARC-10BP console models will function only when connected to an ARC-10 con- sole. Because the software is actually the full version of Arrakis Xtreme automation software, it will run in the Xtreme-Studios mode if the software is run without an ARC console.
Page 50: Loading The Software
X T R E M E F O R T H E A R C - 1 0 Loading the Software The software is self-installing. Drag the ‘Install Xtreme.exe’ file from the CDROM to the PC desktop. Then simply double click on the ‘Install Xtreme.exe’...
Page 51: Software Setup
X T R E M E F O R T H E A R C - 1 0 The Menu Menu The main MENU button is located in the upper left corner of the Xtreme screen. Click on the button to view the menu. NOTE: the SCHEDULER &...
Page 52: Setting The Com Port
X T R E M E F O R T H E A R C - 1 0 Browse to locate the Library folder Selecting the Library Folder All audio files must be located in a single audio directory (folder) for Xtreme to play from them.
Page 53 X T R E M E F O R T H E A R C - 1 0 Assigning Jingles (1) Click on a jingle but- Click to select the ton to prepare to load a Jingles window new file Xtreme has ten pages of thirty jingles per page.
Page 54 X T R E M E F O R T H E A R C - 1 0 The Directory Click on this button to dis- Click on this button play the Directory for the to display the four audio library Sorting options The right side of the on air screen can be selected to display a direc- tory of all of the audio files in your library.
Page 55 X T R E M E F O R T H E A R C - 1 0 Song & Break events BREAK event SONG event There are two special non-audio events displayed in the directory. These are (1) BREAK, and (2) SONG. They can be added to and manipu- lated in the play list just as any audio file can be.
Page 56: Recording Audio
X T R E M E F O R T H E A R C - 1 0 Recording Audio Edit audio file click on the Recorder Player / editor window RECORDER button Xtreme for the ARC console has a built in recorder and single block editor for recording and quickly editing audio files.
Page 57: The Audio Library
X T R E M E F O R T H E A R C - 1 0 The Audio Library All of the audio tracks that you will use with Digilink-Xtreme must be in a single directory. The Arrakis\Xtreme directory has a directory inside it titled ‘Library’.
Page 58 X T R E M E F O R T H E A R C - 1 0 The Audio Library (continued) WHEN YOU FIRST START XTREME When you first open the software it will look to the library folder and attempt to load those files into the audio directory. If the files are not in the Arrakis naming format, then Xtreme will attempt to auto-rename them into the Arrakis format so that they can be placed into the directory.
Page 59 X T R E M E F O R T H E A R C - 1 0 The Library Manager screen displays your audio Radio specific data must be assigned to every audio file in your library by TYPE library for many of Xtreme’s features to operate.
Page 60: Deleting Audio Files
X T R E M E F O R T H E A R C - 1 0 Setting Crossfade points In the play list, Xtreme will use the crossfade points to... (1) display the time to the voice at the start of the file & (2) start play of the next event at the EOM time at the end of the file.
Page 61: Creating Reports
X T R E M E F O R T H E A R C - 1 0 The Play Log click on the OPEN button to open logs that have been automatically renamed and saved to file The play log displays all of the events played in Xtreme as well as important data such as when the program was started or closed for problem solving.
Page 62 X T R E M E F O R T H E A R C - 1 0 The Exported Play Log Text Format Xtreme uses the standard Digilink file export format as shown below. FIELD SIZE TYPE DESCRIPTION Record type numeric 02-traffic, 03-music Cart #...
Page 63 X T R E M E F O R T H E A R C - 1 0 5.15...
Page 64 X T R E M E F O R T H E A R C - 1 0 5.16...
Page 65 S E R V I C E & M A I N T E N A N C E SERVICE & MAINTENANCE INSTRUCTIONS...
Page 66 S E R V I C E & M A I N T E N A N C E General Repair Considerations WARNING The console should be repaired by qualified, professional, & experienced, audio technicians ONLY. Before beginning any type of repair or opening the console CALL Arrakis customer support for recommendations. DESIGNED FOR MODULAR PART REPLACEMENT The ARC-10 console is designed for modular replacement rather than repair.
Page 67: Opening The Console
When replacing the motherboard, be certain to replace all of the screws so that switches and faders will operate properly. ACCESSING THE INTERIOR OF THE VU METER PANEL The VU meter panel is opened by removing the screw at the left and right front of the panel. Arrakis Systems inc. ACCESS SCREWS...
Page 68 S E R V I C E & M A I N T E N A N C E Replacing Slide Faders Slide faders are soldered into the motherboard and are factory replacement only. ARC-10 Arrakis Systems inc. Advanced Radio Console...
Page 69 KNOB to reveal a lock LOCK nut. Unscrew the lock nut to remove To put a new rotary fader in place: the knob Reverse the removal procedure ARC-10 Arrakis Systems inc. Advanced Radio Console Talk Talk Talk to Caller Head Monitor &...
Page 70 S E R V I C E & M A I N T E N A N C E Replacing ICs ICs must be replaced with care. Most ICs in the console are socketed so that they can be replaced. When replacing an IC, be careful to not bend legs under the IC or outside the socket.
Page 71: Electronic Block Diagram
S E R V I C E & M A I N T E N A N C E Electronic Block Diagram...
Page 72 S E R V I C E & M A I N T E N A N C E Motherboard Parts Layout...
Page 73: Factory Service
Arrakis Systems does not warranty equipment that has failed due to improper installation, abuse, or acts of nature. It is solely at the discretion of Arrakis Systems as to whether a part is defective under warranty conditions.
Page 74: Spare Parts
S E R V I C E & M A I N T E N A N C E Factory Service (continued) Warranty Replacement of Parts To have a part replaced under warranty, you must: 1) Provide a valid product serial number that is within the warranty period 2) Contact the Arrakis customer service department and describe what parts need replacement and the circumstances of the failure.

This manual is also suitable for:

Arc-10u Arc-10bp