Panasonic KX-P8410 Operating Instructions Manual
Panasonic KX-P8410 Operating Instructions Manual

Panasonic KX-P8410 Operating Instructions Manual

Color laser printer
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Operating Instructions

KX-P8410
Model No.
Please carefully read the Operating Instructions before operating. Keep this CD-ROM in the protective case.
Do not expose the CD-ROM to direct sunlight or extreme heat and do not scratch or smudge the surface of the
CD-ROM.

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Table of Contents
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Summary of Contents for Panasonic KX-P8410

  • Page 1: Operating Instructions

    Operating Instructions KX-P8410 Model No. Please carefully read the Operating Instructions before operating. Keep this CD-ROM in the protective case. Do not expose the CD-ROM to direct sunlight or extreme heat and do not scratch or smudge the surface of the...
  • Page 2 BMicrosoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries. BPentium is a registered trademark of Intel Corporation. BAdaptec and EZ-SCSI are trademarks of Adaptec, Inc. BCentronics is a trademark of Centronics Data Computer Corporation. BAdobe and Acrobat are trademarks of Adobe Systems Incorporated.
  • Page 3 SERIAL NO. NAME OF RESELLER DATE OF PURCHASE As an Energy Star Partner, Panasonic has determined that this product meets the Energy Star guidelines for energy efficiency. (The international Energy Star Logo is valid in U.S.A., Europe and Japan only.) The operating instructions are subject to change without notice.
  • Page 4: End-User License Agreement

    CONDITIONS. If you do not agree to these terms and conditions, return the unopened packet and the other components of the Panasonic product to the place of purchase and your money will be refunded. No refunds will be given for the products that have an opened packet or missing components.
  • Page 5 To order operating instructions/CD’s CALL 1-800-833-9626 To locate your nearest authorized service center CALL 1-888-744-2424 For technical support CALL 1-888-744-2424 Automated 24-hour support via Fax back CALL 1-800-222-0584 Electronic bulletin board CALL 1-201-863-7845 World Wide Web Technical & Driver Support http://www.panasonic.com/alive...
  • Page 6: Table Of Contents

    Printing a Test Page From the Printer Panel ... . Installing the KX-P8410 Software .....
  • Page 7 Outline for Operation ........Displaying the Panasonic KX-P8410 Window ...
  • Page 8: For Your Safety

    For Your Safety General Warning BTo prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Caution BDo not open covers and do not attempt to repair the unit yourself. Refer servicing to qualified personnel.
  • Page 9 For Your Safety Moving the Unit The printer weighs approximately 47.9 kg {105.5 lbs.}. It must be handled by two people. Turn the power off and remove the power cord when handling the unit.
  • Page 10 For Your Safety Caution Labels DANGER: CAUTION: VORSICHT: ATTENTION: Invisible laser radiation Invisible laser radiation Unsichtbare Laserstrahlung, Rayonnement laser invisible when open and interlock when open and wenn Abdeckung geöffnet dangereux en cas defeated. interlocks defeated. und Sicherheitsverriegelung d'ouverture et lorsque AVOID DIRECT AVOID EXPOSURE überbrückt.
  • Page 11 If you lose the fuse cover the plug must not be used until a replacement cover is obtained. A replacement fuse cover can be purchased from your local Panasonic Dealer. IF THE FITTED MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR HOME THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY.
  • Page 12: Cautions

    BToo much media/document BFront/right/left doors opened BAny toner other than genuine which exceeds the limit mark while the printer is operating; it Panasonic toner. on the guide of the tray. may cause a media jam. It may damage the printer.
  • Page 13: Static Electricity Damage

    Before You Start CD-ROM To prevent the CD-ROMs from accidental damages: BDo not touch or write on the BDo not leave the disc out of the BDo not leave the disc in direct surface of the disc. protective case. sunlight or near heat sources. BDo not place heavy objects on BTo clean the disc, hold the disc the disc case or drop the case.
  • Page 14: Chapter 1 Features

    Before You Start Features The KX-P8410 Color Laser Printer provides fast, high-quality color printing on plain paper, plus the ease of operation and high performance you expect from a laser printer. Some of its features include: High quality Resolution Maximum 1200 dpi*...
  • Page 15: System Requirements

    Before You Start System Requirements To operate the KX-P8410 effectively, see the following. CPU: More than Pentium or Pentium PRO (133 MHz or faster CPU is recommended.) ® Operating System: Windows 3.1* or Windows 95* RAM: 16 MB or more (More than 32 MB is recommended.)
  • Page 16: Minimum Space Requirements

    Before You Start Minimum Space Requirements Rear 45 cm (17.7″) 35 cm (13.8″) Multi-Purpose Tray Controller Board Opening Space Opening Space Left Right 50 cm (19.7″) Media tray Opening 60 cm (23.6″) Space Front cover opening space Power Source BThe voltage level of the power source must not vary more than ±10% from the voltage level marked on the nameplate (located on the back of the unit).
  • Page 17: Unpacking

    1. Printer (Color imaging unit, Fuser unit, Paper tray and Output tray are included.) 2. Toner cartridges (black, cyan, magenta, and yellow) 3. Power cord 4. KX-P8410 Driver & Utility CD-ROM 5. KX-P8410 Operating Manual CD-ROM 6. Color Calibration Card...
  • Page 18: Part Names

    Before You Start Part Names Front side view Printer panel P. 19) Right side door P. 23, 89) Output tray P. 22) Media tray P. 25) Front door Fuser P. 21) P. 84) Imaging unit P. 21) Rear side view SCSI connector P.
  • Page 19: Printer Panel Overview

    Before You Start Printer Panel Overview READY ERORR MENU /EXIT ENTER CANCEL CONTINUE & LCD (Liquid Crystal Display) panel The printer LCD has two 24-character lines to display the printer’s status/error messages or menu settings. MENU/EXIT button BWhen the printer is ready, pressing this button enters the Menu mode. BPressing this button exits the Menu mode.
  • Page 20 Before You Start ERROR indicator (orange) BON: an internal error (Call for Service Error) has occurred. BBlinking: user correctable error, such as media jam, open door, or a missing replaceable component (e.g. Toner) has occurred. READY indicator (green) BON: the printer is ready for operation. BBlinking: the printer is warming up or in the Menu mode.
  • Page 21: Setting Up The Printer

    Setup Setting Up the Printer Preparing the Imaging Unit Open the front door. Turn the upper green lever clockwise until it stops and the arrows are aligned. (This tightens the internal belts to ready the unit for printing.) Close the front door.
  • Page 22: Setting Up The Output Tray

    Setup Setting Up the Output Tray Remove the adhesive tape that holds the output tray against the printer. Lower the tray to the operating position.
  • Page 23: Installing The Toner Cartridges

    Setup Installing the Toner Cartridges Note: B The toner cartridges that are shipped with the printer are starter cartridges. They are installed in exactly the same manner as the optional cartridges; the only difference is that the starter cartridges have less toner. (The page life expectancy is 3,000 pages, which is based on a 5% image area.) Remove the packaging from the toner cartridge.
  • Page 24 Setup Insert the toner cartridge in the appropriately labeled slot. From top to bottom, the order of the color toner cartridges is BLACK, CYAN, MAGENTA, YELLOW. Repeat steps 1, 2 and 4 for each toner cartridge. When you have installed all the toner cartridges, go to step 6. Close the right side door.
  • Page 25: Loading Media

    Setup Loading Media Loading Paper or Transparencies in the Media Tray The printer uses five different trays: Tray Size A4 Paper 210 mm x 297 mm (8.3″ x 11.7″) A4 Transparency 210 mm x 297 mm (8.3″ x 11.7″) Letter Paper 216 mm x 279 mm (8.5″...
  • Page 26 Setup Push down on the metal plate until it clicks, locking it in place. Fan the media (paper/transparencies), then tap it on a level surface to avoid media jams or skewed printing. Notes: B To optimize your printer’s performance, always use clean, unused media. B Be careful not to leave fingerprints on the media, which can result in a smudged print.
  • Page 27 Setup Place the media in the tray under the hooks. The height of media should not exceed the limit mark on the tray, or it may cause a jam. Notes: B Load media with the print side down. Most media has instructions recommending the side to be printed first.
  • Page 28: Margins And Print Area

    Setup Margins and Print Area When the image is printed on the media, the image (print area) is a bit smaller than the media size. You may need to adjust the page margins in the application software to match the print area. The following table and illustrations show the page sizes, the largest print areas, and the margins for the media sizes supported on this printer.
  • Page 29: Loading Media In The Multi-Purpose Tray

    Setup Loading Media in the Multi-purpose Tray The multi-purpose tray (MPT) serves as an additional tray for loading any type of media that ranges in size from 91 mm x 254 mm to 216 mm x 356 mm (3.6″ x 10″ to 8.5″...
  • Page 30 Setup Loading Paper, Transparency, Coated Paper Notes: B Reusing media that has been fed through the printer (for example, after jams) can reduce the life of the consumables and paper path components. B When printing legal size using the multi-purpose tray, backside marking may occur.
  • Page 31 Setup Insert the media with the printing side up into the multi-purpose tray. The height of media should not exceed the limit mark on the left guide, or it may cause a media jam. Adjust the media guides to the media size. Use the printer driver to select the multi-purpose tray.
  • Page 32: Loading Labels

    Setup Loading an Envelope Do not insert more than one envelope at a time. Only black text can be printed on envelopes. For more detailed information on envelopes, refer to page 130. Set the media thickness switch 29). Adjust the media guides to the width of the envelope. Insert the envelope with the short end entering the printer first and the printing side facing up.
  • Page 33: Connecting The Printer To A Computer

    Setup Connecting the Printer to a Computer Only one PC can be directly connected to your printer.
  • Page 34: Using A Parallel Interface Cable

    Setup Using a Parallel Interface Cable If you do not have a parallel interface cable, you will need to purchase one from your local computer store or dealer P. 133 for Parallel Interface specifications). Make sure the computer, printer and the other connected peripheral devices are turned off.
  • Page 35: Using A Scsi Cable

    Setup Using a SCSI Cable Note for Terminator setting: B The printer must be the last device in the chain. The terminator setting of all other devices in the chain must be off. Make sure the computer, printer and the other connected peripheral devices are turned off.
  • Page 36 Setup Make sure the terminator switch (#4) of the printer is set to ON (default setting). Connect the power cord to the printer’s AC inlet and to an AC outlet.
  • Page 37 Setup Setting the SCSI ID Number In most cases, there is no need to change the default settings. However, if you have other peripheral devices connected in a SCSI chain, check if their ID numbers conflict with that of the printer. Be sure to choose an unassigned ID number.
  • Page 38: Power On

    Setup Power On Turn ON the printer, then the computer. # The READY indicator on the printer starts flashing and “Initializing” is displayed on the printer LCD panel. $ After approximately 5 minutes, the printer’s READY indicator is illuminated and “Ready” is displayed on the printer LCD panel.
  • Page 39: Printing A Test Page From The Printer Panel

    Press the ENTER button. Test Page Configuration Page Press the ENTER button again. The printer will start printing a configuration page. (Example) Panasonic Color Laser Printer Model Name : KX-P8410 Printer Rom Version No. : V040 : M7G300 Installed Memory...
  • Page 40: Installing The Kx-P8410 Software

    P. 104) Note: B If you are using Windows 3.1, disable or uninstall any application software’s printer status to prevent conflicts with the KX-P8410 Status Display for Windows 3.1. B When reinstalling the KX-P8410 software, do it immediately after restarting...
  • Page 41: Installing The Printer Driver And Utilities For Windows 3.1

    Windows 3.1 Start Windows 3.1. Quit all applications. Insert the KX-P8410 Driver and Utility CD-ROM into your computer’s CD-ROM drive. Click File from the Program Manager, then click Run..Click Browse and select your CD-ROM drive from the [Drives:] box.
  • Page 42: Installing The Printer Driver And Utilities For Windows 95

    Click Next> . The Run Installation Program window is displayed. Click Finish . Wait until the Panasonic KX-P8410 Utilities Welcome window is displayed. Follow the instructions on the screen to complete the installation. After installation, restart your system. Note: B During installation, when “Setup is adding icon to the Printer folder.
  • Page 43: Using Plug And Play

    Select SETUP.EXE included on the KX-P8410 Driver and Utility CD-ROM in your CD-ROM drive and then click Open . Wait until the Panasonic KX-P8410 Utilities Welcome windows is displayed. Follow the instructions on the screen to complete the installation. After installation, restart your system.
  • Page 44 Click Start , move the pointer to Settings, then click Printers . The Printers window is displayed. Double click the Add Printer icon. Install the KX-P8410 Driver and Utility CD-ROM into CD-ROM drive. Click Next> . Select Local printer or Network printer and then click Next> .
  • Page 45: Removing The Kx-P8410 Software

    For Windows 95 users: Click Start , move the pointer to Programs, then to KX-P8410 Utilities. Click Uninstall . Click Yes . Note: B For removing the Panasonic KX-P8410 icon in the Printer Folder, refer to Help in Windows 95.
  • Page 46: Installing Panasonic Font Manager

    Setup Installing Panasonic Font Manager For Windows 3.1: BPanasonic font manager (in KX-P8410 Driver and Utility CD-ROM) For Windows 95: BPanasonic font manager (in KX-P8410 Driver and Utility CD-ROM) To install the above applications, perform the following steps. For Windows 3.1 users: Start Windows 3.1.
  • Page 47: For Windows 95 Users

    Note: BIf you are using Windows 95, when you insert CD-ROM into your drive, application installer may start automatically. In this case, quit the Panasonic quick installer and use the application installer. For information on how to use the applications, refer to their manuals.
  • Page 48: Setting The Color Density

    Setup Setting the Color Density The printer panel provides an interface to adjust the density of the toner applied to the media. This feature compensates for the changes in density that can occur as environmental conditions changes, toner cartridges or the imaging unit age. READY ERORR MENU...
  • Page 49 Setup The current density setting for each color is indicated by the line enclosure on the Color Calibration Page as shown in the following example. The factory default setting for each color density is 0. Color Calibration Page (Example): Current color density settings...
  • Page 50 Setup Compare the current color density settings on the Color Calibration Page with the color density samples on the Color Calibration Card to see if they match. Place the Color Calibration Page on at least 2 sheets of clean white paper in a well-lighted area.
  • Page 51 Setup If you wish to adjust the density for all colors simultaneously, perform the following, then go to step 5. # Repeat instructions # through % of step 1 on page Color Calibration Calibration Offset $ Press the ENTER button. Calibration Offset 0* (-5 to 5) % Press the F/I button to darken/lighten all the colors.
  • Page 52 Setup If you wish to adjust the density for each color independently, perform the following, then go to step 5. # Repeat instructions # through % of step 1 on page $ Press the F button. Color Calibration CYAN % Press the ENTER button. CYAN 0* (-10 to 10) &...
  • Page 53: Using The Printer

    Using the Printer Menu Mode The Menu mode includes a Main menu, Item menu, Selection 1 menu and Selection 2 menu which can be changed from the printer panel. When Ready is displayed in the upper line of the LCD, pressing the MENU/EXIT button will allow you to enter the Menu mode.
  • Page 54: Maintenance

    Using the Printer Main Menu Item Menu Selection 1 Menu Selection 2 Menu Maintenance Page Count xxxxxx Imaging Unit Usage=xx% Transfer Unit Usage=xx% Fuser Unit Usage=xx% Oil Roll Usage=xx% Outline for Menus Test Page Prints general information on printer settings and configuration. Color Calibration Adjusts the toner density for each color independently or all the colors.
  • Page 55 Using the Printer Network Sets the addresses used in TCP / IP Protocol. During setting, use the I/CANCEL button to move the cursor and the F/CONTINUE button to increase the numerical value. Maintenance Displays the page count of the printer and the consumption of supplies. It also gives you an idea when the following supplies need to be replaced.
  • Page 56: Outline For Operation

    Using the Printer Outline for Operation Printer Panel READY ERORR MENU /EXIT ENTER CANCEL CONTINUE MENU/EXIT ENTER Press the MENU/EXIT button to enter the Menu mode. Press the F/I button until the desired menu is displayed. Press the ENTER button to enter the item menu. Press the F/I button until the desired item is displayed.
  • Page 57: Displaying The Panasonic Kx-P8410 Window

    Using the Printer Displaying the Panasonic KX-P8410 Window The KX-P8410 window can be displayed from Windows ( below) or from an application page 59). Note: B Available option tabs and operation buttons displayed through Windows 95 are different from those displayed through Windows 3.1.
  • Page 58: For Windows

    The Printers window is displayed. Select Panasonic KX-P8410 on LPT1 , then click Setup . The Panasonic KX-P8410 window is displayed. The port name (LPT1) may vary depending on the connection of your printer. Click a tab to view the features.
  • Page 59: From An Application

    The WordPad window is displayed. Click the File menu, then click Print..The Print window is displayed. Select Panasonic KX-P8410 in the Name : box. Click Properties . The Panasonic KX-P8410 window is displayed. Click a tab to view the features.
  • Page 60: Details Tab

    # Print to the following port Select the port where the parallel interface cable is connected. When you are using the SCSI interface cable, select the KX-P8410GDI: (KX-P8410 on SCSI). For the functions of other buttons, refer to the Help menu in the Windows.
  • Page 61: Paper Tab

    Using the Printer Paper Tab & # Paper size Selects a different paper size. Letter, A4, Legal or Envelope can be selected. $ Orientation Selects Portrait (vertical) or Landscape (horizontal). Portrait Landscape % Output order Specifies whether the document prints face up or face down in the output tray.
  • Page 62: Paper Source

    Using the Printer & Paper source Selects media by choosing the location (trays) or the type of media. BAuto [Plain Paper]: Prints on paper loaded in a paper tray. The printer picks paper from the paper tray that loaded with the media size you selected in an application software.
  • Page 63: Graphics / Color Tab

    Using the Printer Graphics / Color Tab & # Print style Select a type which is the closest to your document to print for optimal quality. BBlack Text: Prints the document in black and white the quickest. Select this for black and white text files.
  • Page 64 Using the Printer $ Color Graphics type Color Graphics is a print style that simulates shades of color by changing the dot patterns. You can select a dot pattern from Default , Dither A, or Dither B. This selection is effective only when Color Graphics is selected. Dither A or B will be automatically selected according to a print quality you have selected.
  • Page 65 Using the Printer % Print quality Selects a print quality. Fast (300 dpi), Standard (600 dpi) or High quality (1200 dpi) can be selected. When the Gray Scale or Color Photo print style is selected, the High quality (1200 dpi) cannot be selected. A higher resolution provides better print quality.
  • Page 66: Option Tab

    Using the Printer Option Tab & # Printer memory Selects the amount of memory installed in the printer. If the amount of memory in the printer does not match this setting, a MEMORY OVERFLOW message might be displayed. To determine how much memory is installed in the printer, print out the Test page 39).
  • Page 67 Using the Printer $ Printer memory usage Determines how the printer memory is used, either for better print performance or for better print quality. This selection is effective only when the Gray Scale or the Color Photo print style is selected and the Standard (600 dpi) is selected.
  • Page 68: Using The Hyper-Tetra Adjustment

    Using the Printer Using the Hyper-Tetra Adjustment You can adjust the color of your output using the Hyper-Tetra Adjustment window. Displaying the Hyper-Tetra Adjustment Window Click on the Use Hyper-Tetra Adjustment check box in the Graphics/Color tab 63). The Adjustment... button becomes effective. Click Adjustment...
  • Page 69: Color Adjustment

    Using the Printer Color Adjustment To adjust the brightness, contrast, hue or saturation of color, select Color Adjustment in the Hyper-Tetra Adjustment window. Preview box & # Brightness Changes the brightness of an image. A higher brightness setting provides a lighter image, and a lower brightness setting provides a darker image.
  • Page 70 Using the Printer ) About button Displays the window that contains the program version and copyright information. * Reset button Resets the current setting(s) made in this window to the default setting(s). + Preview button Allows you to view the result of the adjustment in the Preview box. Adjust the color by performing the following steps.
  • Page 71: Color Balance

    Using the Printer Color Balance To adjust the level of red, green or blue, select Color Balance in the Hyper-Tetra Adjustment window. The following options appear. Preview box # Red Lightens or darkens red. Decreasing red increases cyan tones. $ Green Lightens or darkens green.
  • Page 72: Two-Sided Printing Using Microsoft Word 95

    The Print window is displayed. Printer box Print menu box Make sure that Panasonic KX-P8410 is selected in the Printer box, then click Properties . The Panasonic KX-P8410 window is displayed. Select Face up in the Output order box, then click OK .
  • Page 73 From the File menu, click Print..The Print window is displayed. Print menu box Click Properties . The Panasonic KX-P8410 window is displayed. Select MPT Paper 2nd Side from the Paper source pop-up menu, then click OK . The Panasonic KX-P8410 window is closed.
  • Page 74: Cleaning

    Care and Maintenance Cleaning Periodic cleaning of the printer is recommended. The frequency of cleaning is dependent upon the environment in which the printer is used. You should clean the printer: BAt least once a month. BWhen the printer experiences frequent media jams. BWhen print quality has deteriorated.
  • Page 75: Care And Maintenance

    Care and Maintenance Gently rotate the paper-pick rollers 180° (the paper-pick rollers are D-shaped) and wipe them with a lint-free cloth that has been moistened with isopropyl alcohol. Reinsert the paper feeder (#) and close the left side door ($). Slide the media tray back into place.
  • Page 76 Care and Maintenance Remove the imaging unit: # Loosen the two thumbscrews by turning them counterclockwise. $ Turn the lower green lever 180° counterclockwise. % Grasping the front green handle, slide the imaging unit out until it catches. & Lift up the left green handle. Pull the imaging unit out of the printer and cover it to protect it from light exposure.
  • Page 77 Care and Maintenance Use a dry, lint-free cloth to wipe the slot of the sensor. Sensor Slot Reinsert the imaging unit into the printer, holding it by its green handles. Match the arrow on the right side of the imaging unit with the arrow on the printer, and slightly push the imaging unit into the printer.
  • Page 78: User Replaceable Components

    Care and Maintenance User Replaceable Components When the printer panel indicates that a supply needs to be replaced, make sure that you have replacement supplies on hand. The printer may continue to print until the supply is completely used up; then it stops until you replace the indicated supply. Printer component Printer panel message Average life*...
  • Page 79 Care and Maintenance Printer component Printer panel message Average life Fuser unit * Fuser Unit wearing out Display (Oil supply roll alternately installed) 28,500 pages Oil Roll wearing out Change the Fuser unit soon. Fuser Unit and Oil Roll Worn out 31,000 pages Change the Fuser unit now.
  • Page 80: Clearing A Jam

    Care and Maintenance Clearing a Jam Clearing a media jam If the printer has frequent media jams, make sure that you follow these guidelines: BAlways use high-quality laser paper and transparencies. Refer to pages 128 129. BMake sure that you load specialty media only in the multi-purpose tray and that you set the media thickness switch to the correct setting for the media used.
  • Page 81 Care and Maintenance Jam at A # Open the left side door corresponding to the selected media tray. $ Remove the jammed media. % Close the left side door.  OR  # Remove the media tray. $ Remove the jammed media from inside the printer. % Reinsert the media tray.
  • Page 82 Care and Maintenance (2nd cassette feeder) # Open the lower left side door. $ Remove the jammed media. % Close the lower left side door.  OR  # Remove the selected media tray (middle or lower media tray). $ Remove the jammed media from inside the printer. % Reinsert the media tray.
  • Page 83 Care and Maintenance Jam at B Open the left side door. Use the green handles to pull out the paper feeder. Remove the jammed media on the paper feeder. Reinsert the paper feeder and close the left side door.
  • Page 84: Jam At C

    Care and Maintenance Jam at C Remove the fuser: # Open the printer front door. $ Turn the small green thumbscrew counterclockwise to unlock the fuser. Safety Caution: BThe fuser is hot; to avoid personal injury, turn off the printer and wait 10 minutes (after opening the front door) for the fuser to cool before touching it.
  • Page 85 Care and Maintenance # Hold the fuser as shown below, and slide it out of the printer. Safety Caution: B The fuser unit weighs approximately 3.1 k g {6.8 lbs.}. Take care when handling $ Close the front door. Remove the oil supply roll: # Press out on tabs to unlock the oil supply roll.
  • Page 86 Care and Maintenance # Turn the fuser’s large green knob clockwise. $ Remove the jammed media. # Replace the oil supply roll into the fuser. $ Press down firmly on the oil supply roll to snap both sides into place. Caution: B If the oil supply roll is not installed correctly, print quality will be diminished.
  • Page 87 Care and Maintenance # Turn the small green thumbscrew clockwise to lock the fuser. $ Close the front door.
  • Page 88: Jam At D

    Care and Maintenance Jam at D Safety Caution: B The fuser is hot. To avoid personal injury, turn off the printer and wait 10 minutes (after opening the front door) for the fuser to cool before touching it. Note: B First check the exit opening for media that has jammed and folded like an accordion.
  • Page 89 Care and Maintenance Caution: BIf the fuser knob will not turn, do not force it, or you may damage the fuser. Instead, follow these steps: a) Unlock the fuser by turning the small green thumbscrew counterclockwise. b) Pull the fuser out. The media will probably tear. c) Remove the oil supply roll.
  • Page 90 Care and Maintenance Jam at E Remove the jammed media from the output tray.  OR  Pull open the access door (above the plastic output tray) and remove the media. Open and close the front door to clear the error message from the LCD.
  • Page 91 Care and Maintenance Jam at MPT (Multi-purpose tray) Remove the jammed media from the multi-purpose tray. Open and close the front door to clear the error message from the LCD.
  • Page 92: Troubleshooting

    Care and Maintenance Troubleshooting Trouble Possible Cause Corrective Action READY indicator is The printer is receiving, Wait for the job to be blinking. processing or printing completed or cancel the job. job. You have entered the Exit the Menu mode by Menu mode in the printer pressing the MENU/EXIT panel.
  • Page 93 Care and Maintenance Trouble Possible Cause Corrective Action A single color appears The color density is set Check the density setting faded. incorrectly in the printer by printing the Color panel. Calibration Page in the Color Calibration menu from the printer panel. Compare the settings with the color density samples on the Color...
  • Page 94 Care and Maintenance Trouble Possible Cause Corrective Action A single color shows a The roller in the toner Run 20-30 prints. The light, repeating cartridge has a slight impression will disappear horizontal line. impression after a long with continued time and period of storage.
  • Page 95 Care and Maintenance Trouble Possible Cause Corrective Action A single white spot The imaging unit is Replace the imaging unit. appears in damaged. approximately the same vertical place on the page. Large light spot(s) Fingerprint(s) on the Print several pages until appear randomly.
  • Page 96 Care and Maintenance Trouble Possible Cause Corrective Action A piece of the printed The fuser’s internal roller Print 5-10 pages of blank image is missing and is not being consistently pages to clean the roller. reappears out of place, oiled. If you still see the approximately 129 mm problem:...
  • Page 97 Care and Maintenance Trouble Possible Cause Corrective Action Dark and wavy vertical The main charge grid is Replace the imaging unit. streaks appear in all dirty. colors. The entire page prints in Bad electrical contact for Reinsert the imaging unit black, including the the main charge grid.
  • Page 98 Care and Maintenance Trouble Possible Cause Corrective Action The page is completely The problem could be Turn the printer off and blank. with one of the following: back on again. If the BEngine control board. problem persists, call for BDeveloper voltage. service on your printer.
  • Page 99: If You Can't Make A Print

    Windows 95: 1. Click Start, select Settings, then click Printers. 2. Click the Panasonic KX-P8410 icon. 3. Click the File menu, then click Properties. 4. Click the Details tab and Spool settings..5. Click Disable bi-...
  • Page 100: Media Problems

    Care and Maintenance Media problems Trouble Corrective Action Frequent paper- Fan the paper or transparencies before installing them in picking errors. their respective trays; this is especially important for transparencies because they tend to stick together. Make sure that you have loaded paper in the paper tray and transparencies in the transparency tray.
  • Page 101: Print Quality Problems

    Care and Maintenance Print quality problems Trouble Corrective Action Prints have dull, faded Print the Color Calibration Page from the Color colors. Calibration menu in the printer panel. Check the density settings for each color and compare them to the examples on the Color Density Samples.
  • Page 102: Scsi

    “ASPInDOS.SYS Installation successful” Start Windows and confirm that the printer is recognized by PC using SCSI utility in EZ-SCSI program group or Show configuration in KX-P8410 Utilities program group. If the printer is not recognized, please recheck SCSI ID or terminator settings.
  • Page 103 If the SCSI driver is installed correctly, confirm that the printer is recognized by the PC using Show SCSI utility in EZ-SCSI program group or Show configuration in KX-P8410 Utilities program group. If the printer is not recognized, please recheck the SCSI ID or...
  • Page 104: Error Messages

    Care and Maintenance Error Messages Printer LCD Panel Error Message Possible Cause Corrective Action Jam at A A jam has occurred in Refer to page 81 See front door label the media feed area. clear the jam. Jam at B A jam has occurred in Refer to page 83...
  • Page 105 Care and Maintenance Error Message Possible Cause Corrective Action All Media Tray All media trays are Install a media tray with missing or empty missing or empty. media in it. Media Tray Media tray is missing or Install the media tray Empty empty with media in it.
  • Page 106 Care and Maintenance Error Message Possible Cause Corrective Action Cyan Toner Cyan toner cartridge is Replace the cyan toner Empty empty. cartridge now. Magenta Toner Magenta toner Replace the magenta Empty cartridge is empty. toner cartridge now. Yellow Toner Yellow toner cartridge Replace the yellow Empty is empty.
  • Page 107: Printer Driver For Windows 3.1

    BTurn off the computer, then turn it on again. BReprint later when LPT Port or KX-P8410 is The printer is printing. busy. the printer is free from other jobs. Memory is allocated Above The transfer data area Close all applications 16MB.
  • Page 108 1200 dpi resolution. resolution to 600 dpi. *.DLL function Error The necessary file for Reinstall the KX-P8410 printing is not found. software. *.DLL not found Some application settings may take priority over the printer driver settings.
  • Page 109: Printer Driver For Windows 95

    (system the SCSI board.) directory.) wnaspi32.dll will be installed or replaced with a new version. BCable connection is Can not find Panasonic KX- Perform the following P8410. Make sure that improper or printer is procedure. Panasonic KX-P8410 is not ready.
  • Page 110 1. Click Start, select Settings, then click Printers. 2. Click the Panasonic KX-P8410 printer icon. 3. Click the File menu, then click Properties. 4. Click Details tab and Spool settings..5. Click Enable bi-...
  • Page 111: Status Display

    4. Click Connect..5. Click the other port, then click OK. 6. Click Close. Load Library Error!, The necessary file is Reinstall the KX-P8410 File Open Error! or not installed in the software. Install Error! appears computer. and Status Display does not appear.
  • Page 112 Care and Maintenance Error message Possible cause Recovery One or more ASPI for SCSI board is not set Correctly set the SCSI DOS managers are correctly. board in the computer. loaded which do not (Refer to the manual of the support ASPI for Win16 SCSI board.) or 32.
  • Page 113 Turn off the printer and the computer, then turn them on again. No: Waits until the printer responds. Status Display does not KX-P8410 software is Reinstall the KX-P8410 exist. not installed correctly. software. winaspi.dll is not found. SCSI board is not Correctly set the SCSI correctly set.
  • Page 114: Status Display Program

    For Windows 3.1 users: When Windows 3.1 is started, the Panasonic Printer Status icon appears and stays on the screen. This enables you to display the printer’s status at any stage during operation.
  • Page 115: Printer Status Dialog Box

    % This button minimizes the Panasonic Printer Status dialog box. Pressing the ESC key on the keyboard can also minimize it. & This button displays the Setup for Status Display dialog box, where you can change different settings.
  • Page 116: Repacking

    B Please use the original carton and all of the original packing materials. B If you do not have the packing for the imaging unit and the transfer unit: contact Panasonic for packaging. B Improper repacking of the printer may result in a service charge to remove spilled toner.
  • Page 117 Care and Maintenance Turn off the printer; remove the power cord and all interface cables. Remove the media tray(s) from the printer; remove the media from the tray(s). Press down on a media tray’s metal plate. Place the cardboard packing material into the media tray.
  • Page 118 Care and Maintenance Reinsert the media tray into the printer; use adhesive tape to secure the tray to the printer. If you have other media trays, repack them for shipping or storage in their original shipping boxes. # Open the printer’s front door. $ Loosen the two thumbscrews by turning them counterclockwise.
  • Page 119 Care and Maintenance Wrap the imaging unit with a protective black plastic sheet. Caution: B Do not expose the imaging unit to light for more than 45 seconds to avoid damage. On the imaging unit, turn the upper lever 90° counterclockwise; this is necessary to protect the imaging unit during shipment.
  • Page 120 Care and Maintenance # Open the left side door. $ Using the green handles, slide the paper feeder out. # Push in on green tabs to unlock the cover. $ Raise the cover until it catches in the open position. # Rotate the transfer unit’s green handles up.
  • Page 121 Care and Maintenance Place the transfer unit on newspaper or drop cloth. Rotate the handles down and wrap the transfer unit with a piece of paper and adhesive tape. Note: BDo not touch or bump the roller: it can damage the roller Install the plastic cover and insert the transfer unit into a plastic bag and seal the end tightly.
  • Page 122 Care and Maintenance Packing the toner cartridges: # Open the right side door. $ Remove a toner cartridge. Caution: BTo avoid possible toner spillage, do not tilt the cartridge. % Replace the shipping cover. & Secure the shipping cover with adhesive tape. &...
  • Page 123 Care and Maintenance Wipe off any loose toner in and around the printer. Note: B If a toner vacuum is available, it is the best tool for cleaning spilled toner. Do not use a standard office vacuum; the toner will not be retained by typical vacuum dust collectors.
  • Page 124 Care and Maintenance Repack any other accessories in the original shipping box. Repack the printer in the original shipping box. Make sure that you keep the printer upright and level when moving.
  • Page 125: Specifications

    Appendix Specifications Printer Power source Refer to the nameplate on the rear of the unit. Temperature Operating: 10°C to 32.5°C (50°F to 90.5°F) Best Print Quality: 15°C to 25°C (59°F to 77°F) Storage: 0°C to 40°C (32°F to 104°F) Humidity Operating: 20% to 80% RH Best Print Quality:...
  • Page 126 Appendix Maximum printing speed The print speeds listed in the following table represent the time the printer produces multiple prints on various media and resolution (Continuous throughput rate). Continuous Print Speed (ppm) Plain Paper Legal Transparency color mono color mono color mono 600 x 600 dpi...
  • Page 127: Media

    Appendix Media Media Sizes Medium Size Dimensions Paper Letter 216 mm x 279 mm (8.5″ x 11″) 210 mm x 297 mm (8.3″ x 11.7″) Legal 216 mm x 356 mm (8.5″ x 14″) Transparency Letter 216 mm x 279 mm (8.5″ x 11″) 210 mm x 297 mm (8.3″...
  • Page 128: Paper Weight

    Appendix Paper Weight The printer is designed to work well with most types of paper. However, differences in paper may have significant effects on the quality of the print or the reliability of paper handling. It is strongly recommended that you always test paper before purchasing it to make sure it provides desirable performance.
  • Page 129: Transparencies And Labels

    Appendix Transparencies and Labels You may also print on transparencies and labels that are made for the printer. Panasonic has tested and found that the following work satisfactorily. OHP transparency 3M CG3700 Labels AVERY 5163, AVERY 5164, AVERY 5165 Avery L7163, Avery L7165, Avery L7166, Avery L7167...
  • Page 130 Appendix Envelopes It is recommended that you print in black text only and purchase high quality #10 laser envelopes with diagonal seams, as shown in the diagram below: High quality envelopes have the following characteristics: BA thin, sharply creased leading edge BPaper weight of 90 g/m (24 lbs.) BFlat, free of curls, wrinkles, nicks, etc.
  • Page 131 Appendix Do not attempt to print on any of the following types of envelopes. These may cause damage to your printer. BEnvelopes with clasps, snaps or tie strings (see Figure 1) BEnvelopes with transparent windows (see Figure 2) BEnvelopes that will melt, discolor, scorch offset or release hazardous emissions when exposed to 200°C (392°F) for 0.1 second BEnvelopes that use encapsulated types of adhesive that do not require moistening but rely on pressure to seal them...
  • Page 132: Software

    Appendix Software Windows Version BWindows 95, Windows 3.1 GDI Printer Driver Color Management: ICM Bundled Software BPanasonic font manager with 96 fonts System Requirement CPU: More than Pentium or Pentium PRO (133 MHz or faster CPU is recommended.) Operating System: Windows 3.1 or Windows 95 Memory: 16 MB or more (More than 32 MB is recommended.)
  • Page 133: Bidirectional Parallel Interface

    Appendix Bidirectional Parallel Interface The bidirectional parallel interface is based on the IEEE P1284-C standard. If your computer has a bidirectional parallel port, the printer driver and printer can take advantage of faster data transfer. Specifications Connector Type IEEE 1284-C type connector Cable Use a shielded cable 2 m (6.6 ft.) or less in length.
  • Page 134: Scsi Interface

    Appendix SCSI Interface The Panasonic SCSI interface is based on fast SCSI-2 ANSI standard. Specifications Connector Type 50-Pin Half Pitch Pin-type Connector Use a shielded cable for SCSI-2 (FAST SCSI). Cable The total length of the SCSI chain must not exceed 3 m (9.8 ft.) to ensure reliable operation.
  • Page 135: Index

    Index About button ..... . .65, 67, End-user license agreement ....AC inlet .
  • Page 136 Jam clearing ......Panasonic Font Manager ....
  • Page 137 Index Print to the following port ....Print quality problems .....101 Technical support calls (U.S.A.) .

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