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Safety and Warranty 1. Read these safety instructions carefully. 2. Keep this user manual for later reference. 3. Disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth. 4.
RP-3500D Introduction To reach the balance of budget-saving and strong requirement for product quality, RP3500 D is designed with quality-oriented and cost-effective concept. Fanless as it is, RP-3500D provides a decent choice for noise-free environment applications with optimized product reliability.
Parallel 25-pin LPT The standard LPT (D-SUB 25 pin) connector for Connector connecting POS printers or KeyPro solution RJ45 connector Connect RP-3500D to the Ethernet MIC in Earphone connector This port is used for Microphone D-Sub 15 Pin The VGA port is used for connecting LCD or CRT...
Do not remove the rear cover until you have verified that no power is supplied to the system. Power must be switched off and the power cord must be unplugged. Every time you service the system, you should be aware of this. 2.5”...
Display Installation 1. Turn off the power and remove the power cord. 2. Remove the cover in the back of unit 3. Fix the pole stand with screws with cover and lock them back with two screws 4. Connect the VGA and power cable to the system.
Turn off the system power and remove the power cable Unscrew and remove the maintenance door Adjust the jumper setting(Please refer to 4 chapter) Restore the top cover Connect the power cord to the system VFD Customer Display Installation 1. Turn off the power and remove the power cord 2.
4. Connect the RJ45 cable to the system. 5. Connect the power cord to the system MCR Configuration Modification This option is for users who need to customize the MCR configurations for a particular task. To enter the Configuration Mode, please execute text editor program (such as Microsoft Word, Notepad…etc.) first, and then press [Ctrl] + [Alt] + [F10].
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Before connecting the cash drawer to the RP-3500D, please make sure the drive voltage and cable pin assignment of the cash drawer matches the definition of the cash drawer port of RP- 3500D. Please refer to the jumper setting. For programmers, please refer to the folder “Utility”...
Driver Download from FEC Website Model A: Please go to FEC website and download the drivers B: The installation sequence: Chipset Driver -> VGA Driver -> LAN Driver -> Audio Driver - >Touch Driver ->Other Driver (optional) C: Then, you can start to install.
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Intel ATOM D525 Chipset Installation Utilities for Windows XP Step 1. Please download the Intel chipset driver from website. Step 2. Click Next Step 3. Read the License Agreement and click Yes.
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Step 4. Click Next and the drivers for the Intel Chip set will install. Step 5. Please wait while the setup program processing. Step 6. When the 'Setup COMPLETE' message appears click Finish to restart your computer.
VGA Driver Installation Step 1. Please download the VGA driver from website Step 2. Click Next and click Yes of License Agreement Page Note: When installing the IEGD driver for VGA under POSready 2009, the default setting is 800x600 with Clone mode; if you need to use Extension Mode, please set the 2 panel as primary as below.
LAN Driver Installation Step 1. Please double confirm the LAN driver from website. Step 2. Click “Next” to continue Step 3. Click “Next” to continue Step 4. Click Next to continue Step 5. Click Finish to complete the installation procedure.
Step 4. Click Finish and restart the system. ELO Touch Tools Installation Find the setup file through index(Tools) 2. Open SW601854_TETouch_5.4.2.exe (for latest version, please reference to FEC website) 3. Click OK to continue.
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4. Click Unzip; Unzip the files successfully and click OK to continue the installation. 5. Click Next to continue. 6. Choose Install Serial Touch Screen Driver and click Next to continue.
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7. Read the “License Agreement” and click Yes and select Auto Detect ELO touchscreens and click Next 8. Select COM3 and click Next for further installation steps. 9. Setup complete and execute Calibrate Elo Touch Screen Monitors and Click Finish.
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10. Start calibrating the touchscreen by touch the targets showed on the screen. 11. According to ELO Touch Screen Properties; Confirm the Touch Driver Version is 5.2.0.43 and Make sure the COM port listed is COM3 for your touch monitor; adjust a proper sound of touch buzzer Press Next to continue.
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12. If the cursor is working fine, click to finish the setting; if not, click to calibrate the screen again. IT MAY BE NECESSARY TO RESTART YOUR COMPUTER TO UTILIZE YOUR TOUCHSCREEN FEATURES. 13. Click Restart to reboot your computer again.
ELO Control Panel This section explains the different options in the ELO control Panel. General tab The general tab allows you to: • Change the COM port your touch screen is set to. • Calibrate the touch screen with the Align button. Mode tab The Buttons tab allows you to: •...
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Sound tab The Sound tab allows you to: • To change sound properties for ELO touch tools. Properties tab The Diagnostics tab allows you to: • View Controller Information. About tab...
The About tab displays Information about ELO Touch systems EETI TouchKit Tools Installation Step 1. Please double confirm the EETI driver downloaded from website Step 2. Click “OK” to continue unzip the driver Step 3. Open Setup.exe Step 4. Click Next...
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Step 5. Click Next Step 6. Click OK to close the pop-up dialog.
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Step 7. Click “Support Multi-Monitor System” and then Next to continue. Step 8. Click Next...
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Step 9. Click OK and turn off the computer to restart your system again. After the system finish rebooting follow the directions to calibrate the Touch screen.
TouchKit Control Panel This section explains the different options in the TouchKit control Panel. General tab The general tab allows you to: • Manage the touch screen controller you installed. Tools tab The tools tab allows you to: • Calibrate the touch screen with the 4 Points Calibration button. Wireless LAN Driver Installation...
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RP-3500D Step 1. Please double confirm the Wireless LAN driver from website. Step 2. Click “Next” to continue Step 3. Select Install driver and Ralink WLAN Utility Step 4. Select “Ralink Configuration Tool”Select “Optimize for WiFi mode” Step 5. Select Install to continue...
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RP-3500D Step 6. Select Finish to complete the installation...
RP-3500D Operating temperature Operating 0 ℃ ~ 40 ℃ Temperature I/O Pin Definition A. DC_IN (DC Adapter 12V in) DC_IN Definition B. +12V_OUT (12V OUT) +12V_OUT Definition C. COM4_USB1 (VFD & RS-232 port + USB 2.0/1.1 port) Definition COM4_USB1 RI/ 5V /12V...
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RP-3500D COM4_USB1 USB_LAN1 Definition USB 5V E. COM2 Definition COM2 RI/ 5V /12V F. VGA Definition GREEN BLUE VCC 5V DDC Data H-SYNC V-SYNC DDC Clock G. USB_LAN1 (LAN connector RJ45+USB 2.0/1.1 Port)
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RP-3500D Definition Data 0+ Connection/Speed LED: Data 0- State Description Data 1+ 1 Gbps Data 1- 1 00 Mbps Data 2+ Data 2- Data 3+ Activity LED: Data 3- State Description Transmitting USB_LAN1 H. LPT Port Definition Definition STB- AFD-...
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RP-3500D I. KB_MS1 (PS/2 Connector) Definition Keyboard Data Mouse Data Mouse Clock Keyboard Clock J. RJ11 Port RJ11 Definition GPIO-0 CASH Drawer Switch GPIO-1 K. AUDIO_JACK (Audio Line Out) Definition Audio Jack Line Out (L) AUDIO_JD -ACZ_DET Line Out (R)
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RP-3500D 10. COM1, COM3, COM5, COM6 (Serial Port with Box-header) Definition Definition RI/+5V/+12V RI/+5V/+12V VFD_JR1 (VFD & RS232 Mode select) Definition Definition CTS4- RTS4- Signal for PIN2 of COM4 port Signal for PIN4 of COM4 port RI4-/1_5V/12V_F ***PS: JCOM4 is set to 5-6 short for 12V VFD display as default.
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RP-3500D 12. JFRONT (Front Panel Connector with Box-header) Definition Definition Stand-by LED Power LED Power Switch# LAN Action LED Stand-by 5V HDD LED# VCC 5V System Reset# 13. F_USB1, F_USB2, (USB Pin-header) Definition Definition USB Power 5V USB Power 5V...
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RP-3500D 14. USB_PWR1, USB_PWR2, USB_PWR3 (Jumper for Stand-by ,5V or VCC 5V selections) Default 1-2 short Definition VCC 5V USB DC IN Stand-by 5V 15. F_AUDIO (Front Audio Box-header) Definition Definition Amplifier Out_R+ MIC_L Amplifier Out_R- MIC_R Line In_R Amplifier Out_L+...
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RP-3500D 17. CLR_COMS1 (Clear CMOS Pin-header) Default 2-3 short Definition Battery 3V Battery 3V 18. SATAPW_1, SATAPW_2 (SATA HDD Power 5V & 12V) Definition +12V 19. LCDPWR_CON (LCD Power ON/OFF) Default 1-2 Open Short 1-2 Open 1-2 20. BKLTEN_CON (Back light Inverter Enable/Disable)
RP-3500D Please note that the following troubleshooting guide is designed for people with strong computer hardware knowledge such as System Administrators and Engineers. Touch Panel Does Not Work Check CMOS settings, COM3 needs to be “Enabled”. Check if there is no conflict between COM3 and any other devices.
RP-3500D PS/2 Port Is Not Functioning Normally Make sure the device is properly connected to the PS/2 port before the system is powered up. B) Check that the LED on the keyboard goes on then off after power on. If yes, the keyboard is getting power correctly.