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ChateauXP
ChateauRT
ChateauIV
User's Manual
All rights reserved. ©2004 Chateau Technical Corp.

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Summary of Contents for Chateau ChateauXP

  • Page 1 ChateauXP ChateauRT ChateauIV User’s Manual All rights reserved. ©2004 Chateau Technical Corp.
  • Page 2 Connect the equipment to an outlet on a different branch circuit from the receiver Seek help from a dealer or an experienced radio/TV technician. All Rights Reserved © 2004 Chateau Technical Corp. Windows 95、Windows 98、Windows ME、Windows 2000、Windows XP and Microsoft Words are the trademarks of Microsoft Corporation;...
  • Page 3: Introduction

    INTRODUCTION Chateau Digital Video Surveillance System is an all-in-one system that integrates various functions including monitoring, video recording and playing, alarming, controlling and remote monitoring. Chateau transfers recorded image signals into digital signals and, after compression, save them in the hard disk of PC. With many years’...
  • Page 4 - Motion detection triggering local alarm - Motion detection triggering remote alarm (dialing out to a telephone, a pager or a remote Chateau system) Individual alarm setting for each camera Pre-alarm function will only be functioned when recording all time.
  • Page 5: Special Notice

    VG4C-XP and VG8C-XP-TV: Software name is ChateauXP VG4C-RT: Software name is ChateauRT II VG8C-MP4: Software name is ChateauIV We would call the software generally as Chateau in this user’s manual without version difference. Please take notice of the software name on each product for lesser confusion This user’s manual content does not include the products VG1C,...
  • Page 6: Table Of Contents

    Installing Hardware Driver for VGuard Card......... 12 Installing Chateau Application Software..........12 Upgrading Software ................14 1.7.1 Uninstall the old version..............14 1.7.2 Installing New Version of Chateau ..........14 Chapter 2: System Overview ................15 Starting Chateau software............... 15 Main Screen.................... 16 2.2.1 Image Section .................
  • Page 7 My Channels ..................31 3.7.1 New “My Channels”............... 31 3.7.2 Edit My Channels ................33 3.7.3 Delete My Channels ............... 33 3.7.4 My Channels operation..............33 Sound Bank .................... 34 3.8.1 New Sound: ..................34 3.8.2 Edit: ....................35 3.8.3 Delete: ....................
  • Page 8 4.3.3 Motion Detection Setup..............49 4.3.4 PTZ control select ................50 4.3.5 Alarm setup ..................50 Preview....................50 Chapter 5: Playback ..................51 Video Playback ................51 5.1.1 Parameter Mode ................51 5.1.2 File Mode ..................52 Video File Playback................53 5.2.1 Stop ..................
  • Page 9 6.2.1 Add New Remote Alarm setting............. 60 6.2.2 Editing the remote alarm setup............62 6.2.3 Deleting the remote alarm setup............. 62 6.2.4 Finish remote alarm setup .............. 62 Alarm Log ................. 62 Chapter 7: I/O Device..................64 I/O Device Setup ..................64 7.1.1 Selecting the desired I/O device .............
  • Page 10 Chapter 9: Remote Access ..............77 Remote Access via TCP/IP..............77 Remote Access via Modems..............78 Switching of Remote Hosts ..............80 Remote host system setup control function..........80 9.4.1 VGuard Board Setup ..............80 9.4.2 Camera Setup ................. 80 9.4.3 Unmask or mask detection area............
  • Page 11: Chapter 1: Installation

    Chapter 1: Installation 1.1 Package Contents Chateau package includes: One VGuard PCI interface card. One CD containing the VGuard system drivers and the application programs. One copy of this user’s manual. One watchdog reset connection cable. One Audio in (RCA to Earphone plug) connection cable.
  • Page 12: System Requirements

    Connecting picture for VG4C-RT Connecting picture for VG8C-MP4 1.3 System Requirements To ensure the performance efficiency of Chateau system, the Minimum Requirements on a PC are as follows: IBM compatible PC minimum CPU requirement as follow. Four cameras: CPU 1.2GHz or above.
  • Page 13: Hardware Installation

    Plug in and Turn the PC on. Please login the window OS with an authorized user. Once powered up, Windows’ PnP feature automatically detects VGuard card and requests for installing the driver. Load the included Chateau system CD into your CD drive. Direct Windows to the path where drivers are stored, e.g.
  • Page 14 5. Follow the instructions and select the Next button to continue the installation. Note: Installation programs will inform whether your computer needs to restart after the installation. 6. After the above installation is finished, Chateau will appear in the Program Folders Menu as illustrated below:...
  • Page 15: Upgrading Software

    1.7 Upgrading Software With the most updated version of Chateau software, please follow the steps below to upgrade your software. 1.7.1 Uninstall the old version Use Add/Remove Program in the Control Panel program folder in the Windows to remove the previous version of Chateau programs. Select the Chateau on the Add/Remove Program in the Control Panel.
  • Page 16: Chapter 2: System Overview

    2.1 Starting Chateau software At the very first run of Chateau after installation, Chateau will request user to define the user name and password for System Administer. System Administer is the user with highest privilege. Please bear the user name and password in mind.
  • Page 17: Main Screen

    2.2 Main Screen After entering into Chateau system, you will see the Main Screen. The picture below is for 16 channels system: The Main Screen consists of 2 sections. The upper section will be the System Image Section and the lower section will be System Functional Section. Most of the panel for function setting buttons and control functions will be invisible.
  • Page 18 Explanation for the buttons for the main pane l in system functional section: Minimize: Main screen will be minimizing after pressing the button. will be shown on the bottom right hand side of Window. Full Screen: The image will be enlarged to a full screen display mode when pressing this button.
  • Page 19 Click this button again to hide the setting functional panel as below: Explanation for the buttons for the setting functional panel as below: Remote Access: Allow linkage to Chateau XP host site. Please refer to Chpater 9: Remote Monitoring Function for more remote setting and detail explanation.
  • Page 20 Click the left mouse button again to display the status panel as below: The Status Panel mainly includes the following display items and functions: ‧ Host: Displays the name of the Host computer in control now. It can be a local host or remote host. means not yet connected.
  • Page 21 next page button can change to My Channel control panel. Please refer to Chapter 3.7.4 My Channel for more detail. PTZ Control: When is click, it then can be changed to PTZ Control Panel. This control panel is to control the local and remote PTZ cameras o speed dome cameras.
  • Page 22: Chapter 3: System Setup

    ‧ Setup should be set under “Not Recording” situation for the system to be saved and valid. ‧ A Chateau system can install a maximum of 16 cameras. It supports 4 VG4C-XP/VG4C-RT boards or 2 VG8C-XP-TV/VG8C-MP4 boards. There will be a maximum of 4 setting areas for VGuard boards under this menu.
  • Page 23: Camera Setup

    This is to specify the recording speed, either in fps (frame per second) or spf (second per frame) (Clicking this button to switch between fps and spf). Chateau System automatically adjusts the recording speed to the maximum speed of the CPU if the specified speed exceeds the PC maximum speed for image processing.
  • Page 24 Administer exit the Chateau program. If this function is disabled, it will only exit the Chateau program. Soft auto reset system: If this function is enabled, the system will be reset and restart Chateau program at the schedule time. Click the Setup button, the “Automatically reset” dialog will be display for...
  • Page 25 3. Under the Window working system, you will be asked to enter the password when starting the computer. If setting Auto functions for Chateau program, you will need to cancel the password setting (Please refer to Window user’s manual for password setting) to be able to auto launch Chateau functions without been hold on the password requesting step.
  • Page 26 It will be more difficult for file management if there are too many files. Auto Scan: The Chateau system will automatically enlarge all the camera images by the time setting in the box. The default enlarge time is 30 seconds. Click the button to stop Auto scan.
  • Page 27: E-Mail

    Webcam: (Only software version V2.xx or later supports this function) V2.xx version supports this Webcam function. It can treat all cameras on a Chateau host system as Webcam. User can remote monitor it through IE browser. Please refer to Chapter 9.2 Remote monitoring through IE Browser for more detail.
  • Page 28 E-Mail Retry time: Due to some cause that the mail cannot be delivered, Chateau system will keep retrying for the set times to assure the mail can be send successfully. (The default is 3 times; user can change the time of retrying.) E-Mail Retry Interval: The interval time for each retry.
  • Page 29: Users

    3.5 Users Select User in the system setup menu. The following menu will be shown; the first on (The red color figure) is the set System Administer when activate Chateau program for the first time. 3.5.1 New User Setup Simply select the New to enter the setup screen for a new user.
  • Page 30: Editing User

    Note: In Chateau system, user will no need to be separate into local user or remote user. Authorizations for the same login name and password will be the same.
  • Page 31: Delete User

    Edit. Note: Normal users can only change its own password not the authorization access. (Only the System Administer can change the authorization access for users). 3.5.3 Delete User Select the user to be deleted and click the Delete button to delete user. (Only the System Administer can delete a user) 3.6 Database Setup This option is used to specify the directory and hard disk in which video files are...
  • Page 32: Editing A Database Entry

    There is a function for disk full alarm. If user enables this function and selects a warning sound by pressing … from the alarm sound bank. When the hard disk is full, the system will play the warning sound. Click OK to finish the setup. Note: Setup can be performed only once against each hard disk drive.
  • Page 33 will be pop up as below: Name: Name used to setup My channels combination Content: No function in this section Split screen: It is used to select the split screen that you want to display. (The number of the camera images), it can be distinguished into 3 combinations of 4 divisions, 9 divisions and 16 divisions.
  • Page 34: Edit My Channels

    (4 divisions, 9 divisions and 16 divisions) set under the My Channels. Click the REC button, Chateau system will then remote monitoring according to the set host and cameras.
  • Page 35: Sound Bank

    relatively to the host will be stop under My Channels mode. Whether the remote camera is still recording is depends on which mode had activated the camera every time. For example: When the camera had been set for not recording under the host mode first. Even if you preset the remote camera for recording under my channels mode, the camera will not be recording.
  • Page 36: Edit

    After a sound file is selected, Click Open then it will return to the following screen. Click Preview to ensure the selected file is a right one. Then Click OK to complete the setup. 3.8.2 Edit: To edit a sound file, simply select that file entry and click Edit button. 3.8.3 Delete: To delete a sound file, simply select that file entry and click Delete button.
  • Page 37: Adding A New Entry To Address Book

    Adding a remote IP: The address book is used to, when an alarm is triggered; transmit an alarm message to the remote Chateau system via LAN or Internet. First, input the “Host” name of the remote Chateau system (please note that the “Host”...
  • Page 38: Edit

    This is used for modem communication including remote access and remote alarm. First, input the name of the modem; second, select Modem on Type pull-down list; third, input the remote Chateau System’s phone number/IP address. Last, click OK to finish the setup.
  • Page 39: Program Setup (Scheduled Recording)

    can delete address book). 3.10 Program Setup (Scheduled Recording) Selected the program setup menu, the following will be shown: 3.10.1 New Recording Schedule Click Add and the following will show Please enter start date/time and end date/time into “From” and “To” fields respectively.
  • Page 40: Edit Program

    Can only start audio recording when video recording start. Snapshot: It makes the system take snapshots at a predetermined time interval. Chateau system saves the image files into a default folder named “Picture”. Interval: This is the time interval for snapshots. Defaulted is at 10seconds.
  • Page 41: E-Map Setting

    3.11.1 E-Map setting Add E-map: Click New button then the Add New E-Map dialog will pop up. Firstly enter a map name for easier search. (ex. 1 floor, center court etc). Then click SELECT to select the map file. The Map files have to be .BMP format;...
  • Page 42 Add Camera: To add a camera onto the map, click button on the left upper corner; the cursor then turns to “+”, Move the cursor to the desired position and then click left button of mouse to finish the camera location setup. As illustrated above, the red arrow points to the newly added camera.
  • Page 43: E-Map Operations

    It is suggest setup all tree type e-map setting before you edit the correspondence camera position and number to the e-map. Delete E-Map: To delete a camera entry from the list, click on the desired entry and then click Delete button. The camera entry then is deleted.
  • Page 44: E-Map And Alarm

    Board ID, or camera ID. If it happens in the remote monitoring mode, it indicates that the host name was not the same with the remote Chateau system or not yet connected with the Chateau system.
  • Page 45: Chapter 4: Recording

    Chapter 4: Recording After a user finished camera setup, the recording can be activated. When clicking the recording button, system will activate video and audio recording preset by the user as follow. 4.1 Recording Windows : This icon shows the selected camera. Click on the selected camera, this icon will be shown on the Top right hand side of the selected...
  • Page 46: Activate Recording Of Cameras

    (recording still normally working); and the camera is not connected. Note: Chateau program version does not support for each camera to activate and inactivate recording individually. All cameras need to be activated and inactivate at the same time.
  • Page 47: Caption Color

    4.2.4 Caption color You may change the color of the caption of the selected camera by clicking button; the following window then appears; select the desired color and then click the OK button. The setting then finishes. 4.2.5 Video Configuration This button lets...
  • Page 48 Every cameras have the same optional and functional setting. Each seting is detailed as follow.. Camera function setup - Enable Camera: The image will only be shown relatively in the image section when this function for each camera ticked. It also means the activate of the camera.
  • Page 49: Camera Display Mode

    Detection setup to finish setting up of the alarm detection function). Camera Name Setup: A user can set the camera name for easier access and search. When an alarm is triggered, the area can be found promptly. PTZ control select When a PTZ camera or speed dome camera is connected, you will be able to control up, down, left, right, zoon in and zoom out of the camera.
  • Page 50: Motion Detection Setup

    options and close display image options. 4. Not recording and not monitoring (Display Working): Inactivate both recording options and display image options. When the “Recording” mode is turned on, the System Status panel is shown as VIDEO. When the recording mode is turned off, the System Status panel will not been shown.
  • Page 51: Ptz Control Select

    System functional section must be set up in advance.) Then, click the desired PTZ control device entry. 4.3.5 Alarm setup By clicking Enable Alarm then click Setup Chateau System will enter Alarm setup. Please refer to Chapter 6 Alarms for more detail. 4.4 Preview During recording, a user needs to preview image certain time;...
  • Page 52: Chapter 5: Playback

    Search By Host name: Searching of the host name include the host name itself and the connected remote hosts. (All the hosts which had been connected through Chateau system, had monitored image, and had saved video files in its own database, then it can be found by the host name.)
  • Page 53: File Mode

    Database: The second level is the database. The name and the files name are set in the database setup. Date: The third level is the date file. Chateau saved the video files in...
  • Page 54: Video File Playback

    A local host name means that a local host saves the files. If the host name is not a local host name, it means that the files are saved from other Chateau host when doing monitoring.
  • Page 55 The playback window consists of four parts, including Message area: It includes the relevant information such as host name, time zone and operating status. Host Name and Time Zone Recording date for Video File Operating Status: All operating status include “playing” or “pause” etc. Video Playback image: It includes the information such as time, VGuard card names and camera names.
  • Page 56: Stop

    Each playback function button is described as follow: 5.2.1 Stop This is to stop the current playback not the playback window. 5.2.2 Play This button functions the same as Play button of traditional video player. When clicking this button during fast or slow playback, the playback speed returns to normal.
  • Page 57: End Video Clip

    5.2.1 End Video Clip Click this button during video playback, and the video cutting will end. The time will become the end of the video cut. 5.2.11 Save the Video Clip Click on this button, and it will be saved under the Clip folder in that particular date.
  • Page 58 snapshot files will be shown on the right hand side. Double click on that file to open the snapshot dialog. Zoom In: Click the button to enlarge the picture. Zoom Out: Click the button to reduce the picture. Print: Click the button to print out the picture chosen. (Printer driver setup is necessary before using this function)
  • Page 59: Chapter 6: Alarms

    Chapter 6: Alarms Chateau system’s alarm functions are categorized, by way of triggering, into three types as follows: 1. Triggered by image alteration in motion detection area. 2. Triggered by “Video lost”. 3. Triggered by (sensor) signal from the input port (please refer to Chapter 7 IO Device for more information.)
  • Page 60: Activate Condition

    Listed below are four items: Playing warning sound: This is local alarm. When this is enabled, Chateau System will play the assigned alarm sound file when alarm triggered. Select this option and click Select button, the Alarm sound file dialog will pop up.
  • Page 61: Remote Alarm Setup

    Remote Alarm: Enable this option, Chateau System can then activate remote alarm function when alarm triggered. An alarm action list had to be set for remote alarm. Chateau System will follow the list order to activate the alarm remote when alarm triggered.
  • Page 62 (Note: This sound file is not play from the transmission from the Chateau system, which triggered the alarm to remote Chateau system. The sound file is in the remote Chateau system. Remote Chateau system will search for...
  • Page 63: Editing The Remote Alarm Setup

    Paging: Paging Message. Inside the () is the playback message code number Recording: Transmitting live time image to Chateau System remote site for recording. 6.2.2 Editing the remote alarm setup Select the setting to be edited. Click the EDIT or double click the mouse to edit the alarm settings.
  • Page 64 When the local Chateau System’s alarm is triggered or an alarm is received from the remote end, these alarms will be logged to the alarm log in the order of occurrence time. The log sheet (table) will display the alarm time (occurrence time), the name of the host that triggers the alarm, VGuard board name and camera name, alarm type (i.e.
  • Page 65: Chapter 7: I/O Device

    Chapter 7: I/O Device I/O device can be generally divided into these categories as follows: RS232-to-RS485 interface I/O control device. It controls an external I/O device. RS232-to-RS485 interface (high speed) dome camera control. VGIO on VGuard Card controls input/output device and watchdog. Its operation is divided into I/O Control and Camera PTZ control.
  • Page 66: Adding An I/O Device

    Mikami PTC103A speed dome camera Sensormatic speed dome camera (RS422 Interface) Philip CSS speed dome camera (Require Philip’s own RS232-485 converter. Other converter might not be able to connected and control Philip’s camera) SamSung speed dome camera Panasonic WV_CS850 speed dome camera The address range for each speed dome camera is different, please refer to its user’s manual for address setting and control signal connection details.
  • Page 67: Setting Up I/O Device

    PC main board will have the reset function. If the computer, activated with Chateau program, crashed, the computer will re boot after 6.5 minutes. 7.1.5.2 Output Port Signal Type Setup Select output port number, the Output Port setup dialog will pop up.
  • Page 68: Input Port Mode Setup

    Input port Name: Setup Input port name. Port Type: Trigger mode selection. Turn on/off Alarm: Active or inactive set alarm function for Chateau system. When this port triggered, the alarm status will turn off if it was on before. And vise versa.
  • Page 69: Ptz Control Panel

    Activate Local Site Recording and Remote Alarm: Select camera number, the Input trigger alarm camera setting will pop up. Start Recording: If select active recording and the assigned camera is set for remote alarm, this function will activate remote alarm function.
  • Page 70: Auto Pan Function And Setup

    7.2.5 The Cruise Function And Setup After finishing preset point setup, you can have Chateau Programs supplemental function, i.e. “Cruise”. Cruise allows you to have the cameras to fast move in a user-defined sequence and to define the camera stay-time at each point.
  • Page 71: Output Port Control

    Select the Preset point first and then input the Dwell time. Click Add button to complete the setup. Users may arrange the sequence of the Preset point and the Dwell time at each point as desired. To delete the preset point, select the preset point name and click delete.
  • Page 72: Chapter 8: Chateauserver

    8.1.1 A System Administer A system Administer owns the highest access privileges and can add or delete all users as well as to set up Chateau users’ access auditory. We will need to re-install the ChateauServer program and setup the system Administer again if the System Administer forgets his password.
  • Page 73: Adding A New User

    Before you leave the computer, we suggest you logout ChateauServer program. 8.2.2 Adding a new user Click File command and a pull-down menu will show up as follows: Click User Information to open the User Information window. Click mouse on the right button to add a new user and the Add user dialogue box will appear as follows: Enter the user’s name, password and confirm password.
  • Page 74: Editing And Deleting A User

    ChateauServer through LAN or Internet. For the Chateau hosts from 2 different LAN to be able to remote each other please refer to Chapter 9.8 Two ChateauServer Remote monitoring setting examples for more detail.
  • Page 75: Auto Start

    However, the program is not really ended. The program will request user to input password. The connection display is shown as follows: (All the Chateau system connected will be disconnect to the ChateauServer). 8.2.8 Activate ChateauServer Click Activate ChateauServer will reactivate the shut down ChateauServer.
  • Page 76: Ip Manage

    8.3 IP Manage The IP Manage function is to manage the remote Chateau systems connect to the server. Click IP Manage and select setup, the IP manage dialog will pop up: IP Manage modes are as follow: 1. Shield the IP address listed below: IP addresses listed here are the IP addresses not allow to be connected.
  • Page 77: Refuse Connection

    IP addresses. 8.4 Refuse Connection As Chateau Host had the auto connection to the server function, so if you want to disconnect other Chateau hosts connection, you will have to refuse that host and reconnect again.
  • Page 78: Chapter 9: Remote Access

    First, you need to define the names and passwords, log in the name and password to the local Chateau system, then connect to ChateauServer Program, and finally connect to the remote Chateau system. Those three groups of user names and passwords must be completely identical so as for the program to automatically complete the user auto-login.
  • Page 79: Remote Access Via Modems

    Chateau system. If you use a modem to dial out to the Internet and then connect to the ChateauServer from the Internet, it is via TCP/IP (instead of Via Modem).
  • Page 80 supported). Click the mouse right button on the desired modem and select Dial to begin the dialing. The Dialing dialogue box then appears as follows: You can directly input the telephone number or click … button to open the Address Book and then to select the desired telephone number from the Address Book.
  • Page 81: Switching Of Remote Hosts

    Setting manual as below: 9.4.1 VGuard Board Setup If the remote Chateau System is not in recording, you may change its board settings during this period of time. If the remote system has already activated recording function, this function then is not workable 9.4.2 Camera Setup...
  • Page 82: Video Configuration

    System B’s Virtual IP using DMZ. (Please refer to IP sharer or Router manual for DMZ setting. Please open the port 48100, 48101, 48103 for IP sharer or Router). Installed with VGuard Card Activate Chateau and ChateauServer program User name is aaaa; password aaaa Server name: DVR...
  • Page 83 ChateauServer setting Firstly we activate ChateauServer on Host B. ChateauServer program will not check for the password for and Chateau system connected. So except for the system administer password, no need to set other password. Please refer to Chapter 8 ChateauServer for more detail.
  • Page 84: Two Chateauservers Remote Monitoring Setting Samples (Tcp/Ip)

    Click OK to display remote camera images. Host C (Real IP) Login Chateau System using bbbb as password and login name. Enter the address setup, add one set of address as Server and the IP address is 211.72.124.29. name it DemoServer Click and select TCP/IP connection mode.
  • Page 85: Remote Monitoring Through Ie Browser

    V2.xx had added a new Web Camera Service function. This allows all cameras on a Chateau System to be seen as Web Camera. Users can perform the remote using IE browser. Due to the special compression technique for Chateau images, please follow the following instruction to install the decoder from the Internet: 1.
  • Page 86 Before opening the images, a login name and password is required, this login name and password is the same to any of the user set in the Chateau program. The authorization and the setting of the user is also the same.
  • Page 87: Chapter 10: Vg Player Program

    Chapter 10: VG Player Program A VG Player program is included in the Chateau software. You can use this program to playback all image files that Chateau program recorded. After activate the VG Player program, the follow is shown: The Panel will expand as below when the button is clicked.
  • Page 88: Color Configuration

    full screen buttons. Please refer to Chapter 5.2 Video File Playback for detail description. 10.1 Color Configuration VG Player supports a great color configuration function. You can adjust the image’s Brightness, Contrast, Saturation and Hue for better image effect. Under Main Screen, select Color and select Color configuration function, then the following window will be shown for the configuration.
  • Page 89 the folder that the file is in and select the file type (VG, VGX, or VGZ format). The entire selected file name will be shown and just select for the one to be converted. Converting of files Click the convert button; select the AVI compression format to be converted to proceed with the converting of the files.

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