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FiLIP Technologies Filip 2 User Manual

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FiLIP 2 USER GUIDE
2015 © Filip Technologies, Inc. All Rights Reserved.
APR 2015

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Summary of Contents for FiLIP Technologies Filip 2

  • Page 1 FiLIP 2 USER GUIDE 2015 © Filip Technologies, Inc. All Rights Reserved. APR 2015...
  • Page 2 WELCOME TO THE FiLIP FAMILY FiLIP helps children stay in touch with their parents… and helps parents know where their children are. The FiLIP is a phone, location tracking device, and watch worn by a child and syncs with the FiLIP companion app on the parent’s smartphone.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS What’s In The Box ----------------------------------------------------------------------------- Get To Know Your FiLIP --------------------------------------------------------------------- • Turning Your FiLIP On and Off From the Device ----------------------------------- • Charging Your FiLIP --------------------------------------------------------------------- • Latch & Size Spacers ------------------------------------------------------------------- • Interchangeable Wristband ------------------------------------------------------------ Downloading The FiLIP App ---------------------------------------------------------------- Creating A FiLIP Account...

  • Page 4: What's In The Box

    WHAT’S IN THE BOX? End Cap Latch Spacer Medium Extender Large Extender (up to 4.8” wrist) (up to 5.2” wrist) (up to 5.6” wrist) You should have the following items: FiLIP in Interchangeable Wristband • • • Wristband End Cap •...

  • Page 5: Get To Know Your Filip

    GET TO KNOW YOUR FiLIP Turning Your FiLIP On From the Device Press the red button firmly for 1-2 seconds to turn the FiLIP on. Turning Your FiLIP Off From the Device Press the red and black buttons simultaneously for approximately 30 seconds until the “Shutdown” option appears on the screen.

  • Page 6: Charging Your Filip

    GET TO KNOW YOUR FiLIP Charging Your FiLIP To charge your FiLIP, attach the star-shaped side of the charger to the underneath part of the FiLIP screen, aligning the connection until you see the yellow light illuminate. If you do not see the yellow light illuminate on the charger, then the charger is not properly attached to the FiLIP.

  • Page 7: Latch & Size Spacers

    GET TO KNOW YOUR FiLIP Latch & Size Spacers The FiLIP can be worn either open or closed. To wear the FiLIP open, slide the end cap onto the end of your FiLIP to wear it open. End Cap To wear the FiLIP closed, determine the size of your child’s wrist, and then select from one of the options below.

  • Page 8: Interchangeable Wristband

    GET TO KNOW YOUR FiLIP Interchangeable Wristband The FiLIP 2 is built with an interchangeable wristband that can be easily removed and replaced with a different color. To change your FiLIP 2 wristband, follow these three simple steps: STEP 1:...

  • Page 9: Downloading The Filip App

    DOWNLOADING THE FiLIP APP In order to set up and use your FiLIP, you must first download the free FiLIP companion app from the Apple App Store (if you have an Apple iPhone) or the Google Play shop (if you have an Android smartphone).

  • Page 10: Creating A Filip Account

    CREATING A FiLIP ACCOUNT Follow these simple steps: Open the app and enter your We’ll send you a verification The final part of this step is to personal information in the email. Please open the email create a profile for your child. designated fields.

  • Page 11: Connecting Filip To The Filip App

    CONNECTING FiLIP TO THE FiLIP APP Your FiLIP can make and receive calls; therefore, it needs its own phone number. Before you attempt to connect your FiLIP with the FiLIP app, make sure an AT&T account for your FiLIP has been set up and you have received a phone number from AT&T for your FiLIP.

  • Page 12: Setting Up The Filip App

    SETTING UP THE FiLIP APP The Map Screen The Map Screen is the first screen you’ll see when you log into your FiLIP app. Main Menu Icon: This takes you to the Main Menu. Location Icon: Select this to see your child(ren)’s last reported location (*Updated based on your Automatic Updates setting) Refresh Icon:...

  • Page 13: The Menu Screen

    SETTING UP THE FiLIP APP The Menu Screen The Menu Screen gives you access to all of the FiLIP app’s features and functions. Child’s Profile: Select to call, message or initiate Emergency Mode for your child’s FiLIP. Map: Select to go back to map screen. SafeZones: Select to add, edit, remove or view a SafeZone for your child.

  • Page 14: Location Settings

    SETTING UP THE FiLIP APP Location Settings The location tracking and reporting for the FiLIP is not real-time, but instead, based on the ‘Location Update’ settings you select. Regardless of which options you choose, you can request an immediate location update at anytime by pressing the refresh icon at the bottom right corner of the map screen. Automatic Updates: Slide this on (to the right) to have the FiLIP’s location automatically refresh.

  • Page 15: Adding Contacts

    SETTING UP THE FiLIP APP Adding Contacts You can store up to five contacts in the FiLIP (yourself + four additional people). These are the only five people the FiLIP can make calls to and receive calls from. To add a contact, press the + symbol at the top right of the page. To edit a contact, tap on that con- tact’s name.

  • Page 16: Adding A Guest User

    SETTING UP THE FiLIP APP Adding A Guest User You can give Guest Status to any of the contacts on your child’s FiLIP, or none at all - your choice. There are several steps that must be followed in order to properly grant a contact Guest Status. STEP 1: Decide which contacts you would like to give Guest Status to and ask those individuals to download the FiLIP...

  • Page 17: Creating Safezones

    SETTING UP THE FiLIP APP Creating SafeZones A SafeZone is a virtual boundary around a particular location. You can set up to five SafeZones, receiving notifications when the FiLIP leaves or enters the boundary of those SafeZones. Address Lookup: To create a SafeZone, simply add the address where the child is supposed to be at any given time.

  • Page 18: Notification Settings

    SETTING UP THE FiLIP APP Notification Settings Your FiLIP uses push notifications to alert you when your child has pressed the emergency button, has entered or left a SafeZone, and when your child’s FiLIP has lost connection or has a low battery. To ensure that you receive these notifications, make sure you adjust the notification settings in your smartphone and in the FiLIP app.

  • Page 19: Using The Filip & Filip App

    USING THE FiLIP & FiLIP APP Making & Receiving Calls From the FiLIP To make a call from the FiLIP, press the small black button on the FiLIP to cycle through the contacts. When the correct contact is displayed, press the big red button once to dial that number. To answer a call, simply press the red button once when the FiLIP is ringing.

  • Page 20: Calling The Filip From The Filip App

    USING THE FiLIP & FiLIP APP Calling the FiLIP From the FiLIP App To call the FiLIP from the FiLIP app, simply press on your child’s picture (from either the Map screen or Menu page), then press the phone icon. Map >>...

  • Page 21: Muting The Filip Ringer

    USING THE FiLIP & FiLIP APP Muting the FiLIP Ringer You can turn the FiLIP ringer on and off right from your app. Follow the steps below to remotely turn off and on the ringer for your child’s FiLIP. At the bottom of the settings page you can slide the ‘Mute Ringer’...

  • Page 22: Text Messaging

    USING THE FiLIP & FiLIP APP Text Messaging FiLIP is designed to accept text messages only from the FiLIP app, and only by the parent (or primary contact) or contacts that have been granted Guest Status. Messages can be up to 24 characters long. To send a text message to the FiLIP from the FiLIP app, simply press on your child’s image (from either the Map screen or Menu page), then press the message icon.

  • Page 23: Locating The Filip

    USING THE FiLIP & FiLIP APP Locating the FiLIP View the Map screen to see the most recent reported location of your child’s FiLIP. To see the approximate address of your child’s FiLIP (from most recent reported location), press on your child’s picture from the Map screen or click on the location icon from the Profile page.

  • Page 24: Emergency Mode: Triggering From The Filip

    USING THE FiLIP & FiLIP APP Emergency Mode: Triggering From the FiLIP When the red button on the FiLIP is pressed for 4 seconds, FiLIP’s Emergency Mode is activated and the FiLIP will automatically call the primary contact (which is usually a parent). If they do not answer, the FiLIP will then call the other emergency contacts stored in the FiLIP app until one of the contacts is successfully connected.

  • Page 25: Emergency Mode: Triggering From The Filip App

    USING THE FiLIP & FiLIP APP Emergency Mode: Triggering From the FiLIP App The parent (or primary contact) can also activate the Emergency Mode feature for the FiLIP from the FiLIP app. To initiation Emergency Mode from the FiLIP app, select the child’s picture from the Map screen, and then select the emergency icon.

  • Page 26: Turning Your Filip Off From The App

    USING THE FiLIP & FiLIP APP Turning Your FiLIP Off From the App The FiLIP can only be turned on from the device itself, but can be turned off from the device and from the FiLIP app. To turn the FiLIP off remotely from the FiLIP app, click on the link at the bottom of the “Watch Settings”...

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