ZyXEL Communications NAS Series User Manual
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ZyXEL Communications NAS Series User Manual

Cloud storage
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Cloud Storage
NAS Series
Version 5.04
Edition 1
Quick Start Guide
User's Guide
Default Login Details
Web Address
User Name
www.zyxel.com
Password
nas540
nas520
admin
1234
Copyright © 2015 ZyXEL Communications Corporation

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  • Page 1 Cloud Storage NAS Series Version 5.04 Edition 1 Quick Start Guide User’s Guide Default Login Details Web Address nas540 nas520 User Name admin www.zyxel.com Password 1234 Copyright © 2015 ZyXEL Communications Corporation...
  • Page 2 IMPORTANT! READ CAREFULLY BEFORE USE. KEEP THIS GUIDE FOR FUTURE REFERENCE. Screenshots and graphics in this book may differ slightly from your product due to differences in your product firmware or your computer operating system. Every effort has been made to ensure that the information in this manual is accurate.

  • Page 3: Table Of Contents

    Contents Overview Contents Overview User’s Guide ........................... 13 Getting to Know Your NAS ......................15 NAS Starter Utility ........................19 zCloud ............................27 Web Configurator Basics ......................29 Tutorials .............................91 Technical Reference ......................153 Status Screen ...........................155 System Setting .........................159 External Volume ........................169 Network ...........................173 Applications ..........................187 Packages ..........................227 Auto Upload ..........................239...
  • Page 4 Contents Overview Cloud Storage User’s Guide...

  • Page 5: Table Of Contents

    Table of Contents Table of Contents Contents Overview ..........................3 Table of Contents ..........................5 Part I: User’s Guide ..................13 Chapter 1 Getting to Know Your NAS.........................15 1.1 Overview ............................15 1.1.1 Hard Disks ..........................16 1.1.2 SD Card ...........................16 1.1.3 Power Button ...........................16 1.1.4 COPY/SYNC Button ........................16 1.1.5 RESET Button .........................17 Chapter 2...
  • Page 6 Table of Contents 4.4.3 Creating a Disk Group ......................60 4.4.4 Hard Disk ..........................62 4.4.5 S.M.A.R.T ..........................62 4.4.6 SMART Info ..........................64 4.4.7 Technical Reference ........................68 4.5 Playzone Screens ..........................73 4.5.1 Media Server Screens ......................75 4.5.2 Now Playing (Music) ........................77 4.5.3 Exif and Google Maps (Photos) ....................77 4.5.4 Slideshow (Photos) ........................78 4.5.5 File Browser ..........................79 4.5.6 Share and Folder Names ......................82...
  • Page 7 Table of Contents 5.8 Printer Server Tutorial ........................117 5.9 Copy and Flickr Auto Upload Tutorial ..................... 119 5.10 FTP Uploadr Tutorial ........................120 5.11 Web Configurator’s Security Sessions ..................124 5.11.1 Customizing the NAS’s Certificate ..................124 5.11.2 Downloading and Installing Customized Certificate .............126 5.11.3 Turn on the NAS’s Web Security ..................129 5.12 Using FTPES to Connect to the NAS ....................135 5.13 Using a Mac to Access the NAS ....................137...
  • Page 8 Table of Contents 8.3 Creating an External (USB or SD) Volume ..................170 8.3.1 External Disks ........................171 Chapter 9 Network .............................173 9.1 Overview ............................173 9.2 What You Can Do ...........................173 9.3 What You Need to Know .........................173 9.4 TCP/IP Screen ..........................175 9.5 UPnP Port Mapping Screen ......................177 9.5.1 UPnP and the NAS’s IP Address ...................178 9.5.2 UPnP and Security ........................178...
  • Page 9 Table of Contents 10.11.4 P2P Download Security ..................... 211 10.11.5 Web Publishing Example ....................213 10.11.6 Web Publishing ........................215 10.11.7 Printer Sharing ........................216 10.11.8 Copying Files ........................216 10.11.9 Synchronizing Files ......................217 10.12 Google Drive ..........................219 10.12.1 Account Setting Screen .....................220 10.12.2 Account Setting Add Screen ....................221 10.12.3 Update Period Screen .......................224 10.13 Syslog Server Screen ........................224 Chapter 11...
  • Page 10 Table of Contents 14.1 Overview ............................257 14.2 Time Machine Screen ........................257 14.3 Using Time Machine ........................257 Chapter 15 Users..............................261 15.1 Overview ............................261 15.2 What You Can Do .........................261 15.3 Users Screen ..........................261 15.3.1 User Icons ...........................263 15.3.2 Adding or Editing an Account .....................263 15.3.3 Usernames ..........................265 15.4 Displaying User Info ........................266 Chapter 16...
  • Page 11 Table of Contents 19.1 Overview ............................285 19.2 What You Can Do .........................285 19.3 Power Screen ..........................285 19.3.1 Editing the Power Control Schedule Screen ..............288 19.4 Log Screen ...........................289 19.4.1 Report Config Screen ......................290 19.4.2 Email Setting ........................291 19.4.3 Report Setting ........................292 19.4.4 Syslog Server Setting ......................293 19.5 Configuration Screen ........................293 19.6 SSL Certification ..........................295...
  • Page 12 Table of Contents 21.1 Troubleshooting Overview ......................327 21.2 Power, Hardware, Connections, and LEDs ...................327 21.3 NAS Starter Utility .........................329 21.4 NAS Login and Access .........................330 21.4.1 Enabling Scripting of Safe ActiveX Controls ................331 21.5 I Cannot Access The NAS ......................333 21.6 Users Cannot Access the NAS .....................334 21.7 External USB Drives ........................335 21.8 Storage ............................335...

  • Page 13: User's Guide

    User’s Guide...

  • Page 15: Getting To Know Your Nas

    H A PT ER Getting to Know Your NAS 1.1 Overview This chapter covers the main features and applications of the NAS. Use the NAS to do the following. • Share files between computers on your network. • Back up files from your computers to the NAS. •...

  • Page 16: Hard Disks

    Chapter 1 Getting to Know Your NAS Above is the NAS in a home network. Users back up and share data on the NAS. The media player plays the NAS’s media files on the TV. A USB hard drive provides extra storage space and files are copied directly from the USB mass storage device to the NAS.

  • Page 17: Reset Button

    Chapter 1 Getting to Know Your NAS 1.1.5 RESET Button Use the RESET button on the rear panel to restore the NAS’s default settings. Figure 3 The RESET Button Press 1 Beep 2 Beeps 5 more seconds Release to Reset Release to IP Address Clear All Settings...
  • Page 18 Chapter 1 Getting to Know Your NAS Cloud Storage User’s Guide...

  • Page 19: Nas Starter Utility

    H A PT ER NAS Starter Utility Note: Installing this version of the NAS Starter Utility uninstalls previous versions. 2.1 Overview Use the NAS Starter Utility to find and access the NAS and access the files on it. The NAS Starter Utility supports Windows XP, Windows Vista, Windows 7, and Windows 8. Click Help to open a Web Help page about the NAS Starter Utility screens.
  • Page 20 Chapter 2 NAS Starter Utility Click the NAS Starter Utility icon on your desktop or in the Windows system tray to start the NAS Starter Utility. Alternatively you can click Start > Programs > ZyXEL > NAS Starter Utility. Figure 4 NAS Starter Utility Desktop Icon Figure 5 NAS Starter Utility Windows System Tray Icon The first time you open the NAS Starter Utility the discovery screen appears as follows.

  • Page 21: Main Nas Starter Utility Screen

    Chapter 2 NAS Starter Utility 2.4 Main NAS Starter Utility Screen The main NAS Starter Utility screen displays after you select an NAS in the NAS Seeker screen. Figure 7 NAS Starter Utility Main Screen The following table describes the labels in this screen. Table 2 NAS Starter Utility Main Screen LABEL DESCRIPTION...

  • Page 22: Directory Of The Nas

    Chapter 2 NAS Starter Utility Table 2 NAS Starter Utility Main Screen LABEL DESCRIPTION DeskTop Click this button to go to the Web Configurator login screen (see Section 4.2 on page 29). Network Drive Click this to add the NAS as a network drive in your computer’s Windows Explorer. Shared Folder Click this to log into the NAS’s file directory in Windows Explorer.

  • Page 23: Configure System Settings

    Chapter 2 NAS Starter Utility Enter your user name and password and click Login to be able to add the NAS’s shares to which you have access as network drives. Otherwise select Guest and click Login to be able to add the NAS’s public shares as network drives.
  • Page 24 Chapter 2 NAS Starter Utility Click Configuration > System Setting in the main utility screen to display the following screen. Figure 12 NAS Starter Utility > Configuration > System Setting The following table describes the labels in this screen. Table 3 NAS Starter Utility > Configuration > System Setting LABEL DESCRIPTION Server Name...
  • Page 25 Chapter 2 NAS Starter Utility Table 3 NAS Starter Utility > Configuration > System Setting LABEL DESCRIPTION Use from DHCP Domain Name System (DNS) is for mapping a domain name to its corresponding IP server address and vice versa. Select this if the NAS is automatically given DNS information from the ISP or a DHCP server in your network.
  • Page 26 Chapter 2 NAS Starter Utility Cloud Storage User’s Guide...

  • Page 27: Zcloud

    H A PT ER zCloud 3.1 zCloud Install the zCloud app from Google Play or the Apple App store on your Android or iOS device to access the NAS’s media files from your mobile device and upload media files from your mobile device to the NAS.
  • Page 28 Chapter 3 zCloud The main menu displays. Figure 14 zCloud Android and iOS Main Menus Find a NAS - use your NAS’s IP address and your user name and password to connect to it. NAS540 - access the NAS’s default photo, music, and video shares. You can play, download, upload and manage files.

  • Page 29: Web Configurator Basics

    H A PT ER Web Configurator Basics 4.1 Overview This chapter describes how to access the NAS web configurator and provides an overview of its screens. The web configurator is an HTML-based management interface that allows easy NAS setup and management using an Internet browser. Use Internet Explorer 11.0.9, Mozilla Firefox 31.0, Safari 5.1.7, Google Chrome 37.0.2, or later versions of these browsers.
  • Page 30 Chapter 4 Web Configurator Basics The default username and password are “admin” and “1234” respectively. Enter your username and password. See Chapter 15 on page 261 for how to create other user accounts. If you use the option to stay logged in (assuming you do not log out), make sure you keep your computer secure from unauthorized access.
  • Page 31 Chapter 4 Web Configurator Basics Select Create single volume on RAID for a simple set up. Go to Section 4.4.1.1 on page 41 details. Select Create Multiple volumes on disk group to be able to create more than one storage volume.

  • Page 32: Desktop

    Chapter 4 Web Configurator Basics 4.3 Desktop The Desktop screen displays after you log in. Figure 19 Desktop 15 16 Note: The Web Configurator session automatically times out if left idle for 15 minutes. Simply log back into the NAS if this happens to you. Desktop - click this to minimize all windows so you can see the desktop.

  • Page 33: Status Center

    Chapter 4 Web Configurator Basics Playzone - click this to use the Playzone media server screens to view and play media files in the shares that publish them. 10 Status Center - click this to display NAS status information. 11 External Volume - click this to display the External Volume configuration screen in a new tab. 12 App Center - click this to display the Package Management configuration screen in a new tab.
  • Page 34 Chapter 4 Web Configurator Basics Table 4 Status Center (continued) LABEL DESCRIPTION Server Name This displays the name which helps you find the NAS on the network. Model Name This displays which model this NAS device is. Firmware Version This is the NAS firmware version. LAN1 MAC Address This displays the NAS’s unique physical hardware address (MAC) for the LAN1 Ethernet port.

  • Page 35: Storage

    Chapter 4 Web Configurator Basics 4.4 Storage From the Desktop screen, click Storage to display the Storage screens. Use the Storage screens to configure disk groups and volumes. The Storage Overview screen displays the current storage configuration and volume usage. Figure 21 Storage Overview The following table describes the labels in this screen.

  • Page 36: Raid Types

    Chapter 4 Web Configurator Basics Table 5 Storage Overview (continued) LABEL DESCRIPTION Volume This section shows the current storage usage for each volume built directly on top of a RAID. These volumes have higher access performance than volumes on a disk group but are less flexible in regards to size.
  • Page 37 Chapter 4 Web Configurator Basics Note: RAID 5, RAID 6, RAID 10, and the hot spare option apply to 4-bay NAS devices. Table 7 RAID Types NO. OF HDD RAID NO. OF ALLOWED TO DESCRIPTION CAPACITY TYPE FAIL Basic Use Basic with one disk. It has no fault 1 x (HDD size) tolerance.
  • Page 38 Chapter 4 Web Configurator Basics Expand Volumes or Disk Groups As your content grows, you can do the following to expand the storage capacity of a volume or disk group without losing stored data. Table 9 Expand Volumes and Disk Groups EXPANSION DESCRIPTION METHOD...
  • Page 39 Chapter 4 Web Configurator Basics The following table describes the labels in this screen. Table 10 Storage Volume LABEL DESCRIPTION Volume Use this section to configure and manage volumes built on hard disks directly. Create Click this to format internal hard disks and create a new volume. All data on the disk(s) will be lost.
  • Page 40 Chapter 4 Web Configurator Basics Table 10 Storage Volume (continued) LABEL DESCRIPTION Remove Hot Spare Select a RAID 1 or RAID 5 volume and click Remove Hot Spare to remove the standby drive from the RAID array. Status This field shows whether the volume is normal, degraded, crashed, Creating, Deleting, Expanding, Repairing or Changing the RAID type.

  • Page 41: Creating A Volume

    Chapter 4 Web Configurator Basics Table 10 Storage Volume (continued) LABEL DESCRIPTION Status This field shows whether the volume is normal, degraded, crashed, Creating, Deleting, Expanding, Repairing or Changing the RAID type. Normal: A green circle represents a healthy volume. Degraded: An orange circle represents a degraded RAID 1 volume.

  • Page 42: For More Information

    Chapter 4 Web Configurator Basics Note: Create a volume on a disk group instead if you want to have multiple volumes on a disk. See Section 4.4.1.3 on page 51 for more information. Figure 25 Create Volume The following table describes the labels in this screen. Table 11 Create Volume LABEL DESCRIPTION...

  • Page 43: Managing A Volume

    Chapter 4 Web Configurator Basics Table 11 Create Volume (continued) LABEL DESCRIPTION Choose a RAID Select a RAID type from the drop-down list box. The corresponding space allocations of type available size, data protection area, and wasted size display. Use Basic with one disk. Use JBOD with two or more disks for maximum capacity.
  • Page 44 Chapter 4 Web Configurator Basics The available options vary depending on the conditions it matches. For example, the Repair RAID option is available only when a degraded volume is selected. Figure 26 Manage Volume (Repair RAID) Cloud Storage User’s Guide...
  • Page 45 Chapter 4 Web Configurator Basics Figure 27 Manage Volume (Expand the volume by adding disk(s) ) Cloud Storage User’s Guide...
  • Page 46 Chapter 4 Web Configurator Basics Figure 28 Manage Volume (Change RAID Type) Cloud Storage User’s Guide...
  • Page 47 Chapter 4 Web Configurator Basics Figure 29 Manage Volume (Change RAID Type) Cloud Storage User’s Guide...
  • Page 48 Chapter 4 Web Configurator Basics The following table describes the labels in this screen. Table 12 Manage Volume LABEL DESCRIPTION Repair RAID Select this to repair a degraded RAID volume. Expand the Select this to add one or more disks to a JBOD, RAID 1 or RAID 5 volume. You can add a volume by disk to increase an array’s capacity or to use as a hot-spare (standby).
  • Page 49 Chapter 4 Web Configurator Basics Table 12 Manage Volume (continued) LABEL DESCRIPTION Volume This field displays the total available size of the volume. Capacity Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
  • Page 50 Chapter 4 Web Configurator Basics Table 12 Manage Volume (continued) LABEL DESCRIPTION Volume Name This field displays the name of the volume. Volume This field displays the total available size of the volume. Capacity Back Click Back to go to the previous step. Apply Click Apply to save the settings.
  • Page 51 Chapter 4 Web Configurator Basics Table 12 Manage Volume (continued) LABEL DESCRIPTION Volume This field displays the total size of the volume. Capacity Back Click Back to go to the previous step. Apply Click Apply to save the settings. Cancel Click Cancel to close the screen without saving any settings.
  • Page 52 Chapter 4 Web Configurator Basics Note: It is suggested to create a volume directly on a disk instead of on a disk group if high performance is important to you. See Section 4.4.1.1 on page 41 for more information. Figure 30 Create Volume on an Existing Disk Group Cloud Storage User’s Guide...
  • Page 53 Chapter 4 Web Configurator Basics Figure 31 Create Volume on a New Disk Group Cloud Storage User’s Guide...
  • Page 54 Chapter 4 Web Configurator Basics The following table describes the labels in this screen. Table 13 Create Volume on Disk Group LABEL DESCRIPTION Choose an Action Create Volume on Select Existing on disk group and a disk group from the drop-down list box to create a volume on the disk group.
  • Page 55 Chapter 4 Web Configurator Basics Table 13 Create Volume on Disk Group (continued) LABEL DESCRIPTION Choose a RAID type Select a RAID type from the drop-down list box. The corresponding space allocations of available size, data protection area, and wasted size display. Use Basic with one disk.
  • Page 56 Chapter 4 Web Configurator Basics 4.4.1.4 Editing a Volume on Disk Group Use the Edit Volume on Disk Group screen to expand a volume’s capacity. In the Storage > Volume screen, select a volume and then click Edit in the Volume on Disk Group section to open the screen as shown.

  • Page 57: Disk Group

    Chapter 4 Web Configurator Basics 4.4.2 Disk Group Use the Disk Group screen to configure and manage disk groups. From the Storage screen, click Disk Group to open the screen as shown. Figure 33 Disk Group The following table describes the labels in this screen. Table 15 Disk Group LABEL DESCRIPTION...
  • Page 58 Chapter 4 Web Configurator Basics Table 15 Disk Group (continued) LABEL DESCRIPTION Disk Group X This field shows the name of the disk group and whether it is normal, degraded, crashed, Creating, Deleting, Expanding, Repairing or Changing the RAID type. Normal: A green circle represents a healthy volume.
  • Page 59 Chapter 4 Web Configurator Basics Table 15 Disk Group (continued) LABEL DESCRIPTION Status This field shows the status of the hot-spare disk. This field shows the name of the disk group and whether it is normal, degraded, crashed, Creating, Deleting, Expanding, Repairing or Changing the RAID type. Normal: A green circle represents a healthy volume.

  • Page 60: Creating A Disk Group

    Chapter 4 Web Configurator Basics 4.4.3 Creating a Disk Group Use the Create Disk Group screen to create a disk group. From the Storage > Disk Group screen, click the Create button to open the screen as shown. Figure 34 Create Disk Group Need Graphic! The following table describes the labels in this screen.
  • Page 61 Chapter 4 Web Configurator Basics Table 16 Create Disk Group (continued) LABEL DESCRIPTION Model Name This field shows the model of the hard disk. Choose a RAID Select a RAID type from the drop-down list box. The corresponding space allocations of type available size, data protection area, and wasted size display.

  • Page 62: Hard Disk

    Chapter 4 Web Configurator Basics 4.4.4 Hard Disk Use the Hard Disk screen to view all disk information. From the Storage screen, click Hard Disk to open the screen as shown. Figure 35 Hard Disk The following table describes the labels in this screen. Table 17 Hard Disk LABEL DESCRIPTION...
  • Page 63 Chapter 4 Web Configurator Basics From the Storage > Hard Disk screen, select a disk and click S.M.A.R.T to open the screen as shown. Figure 36 S.M.A.R.T Overview The following table describes the labels in this screen. Table 18 S.M.A.R.T Overview LABEL DESCRIPTION This shows the current status of the hard disk (a green circle with a check mark indicates...

  • Page 64: Smart Info

    Chapter 4 Web Configurator Basics Table 18 S.M.A.R.T Overview (continued) LABEL DESCRIPTION Spin_Retry_C This field shows the total number of spin start retry attempts. This is the number of attempts ount to spin up to fully operational speed the hard drive has made when the first attempt did not succeed.
  • Page 65 Chapter 4 Web Configurator Basics Click S.M.A.R.T Info in the S.M.A.R.T Overview screen to display the following. Figure 37 S.M.A.R.T Info The following table describes the labels in this screen. Table 19 S.M.A.R.T Info LABEL DESCRIPTION This is the identification number used to tag a hard disk attribute. This is standard across all S.M.A.R.T-enabled storage devices.
  • Page 66 Chapter 4 Web Configurator Basics Table 19 S.M.A.R.T Info LABEL DESCRIPTION Updated This indicates when the hard drive updates the value for this attribute. • Always means the hard drive updates this attribute during normal operation and during offline activities. •...
  • Page 67 Chapter 4 Web Configurator Basics Table 20 S.M.A.R.T. Attributes (continued) ATTRIBUTE BETTER DESCRIPTION NAME Power-On Hours This is how many hours the hard drive has been in a power-on state. The (POH) raw value lists the total number of hours (or minutes, or seconds depending on the manufacturer).

  • Page 68: Technical Reference

    Chapter 4 Web Configurator Basics Table 20 S.M.A.R.T. Attributes (continued) ATTRIBUTE BETTER DESCRIPTION NAME Soft ECC This is the number of errors corrected by software ECC (Error Correction Correction Code). Thermal Asperity This is the number of thermal asperity errors. Thermal asperity is a read Rate (TAR) signal spike caused by sensor temperature rise due to touching the disk surface or contaminant particles.
  • Page 69 Chapter 4 Web Configurator Basics • Total capacity: Sum of the member disks • Advantages: Maximum storage capacity, especially for disks of mixed sizes. Flexibility (you can add disks to the JBOD • Disadvantages: Not as fast or reliable as RAID. JBOD allows you to combine multiple physical disk drives into a single virtual one, so they appear as a single large disk.
  • Page 70 Chapter 4 Web Configurator Basics RAID 1 RAID 1 creates an exact copy (or mirror) of a set of data on another disk. This is useful when data backup is more important than data capacity. The following figure shows two disks in a single RAID 1 array with mirrored data.
  • Page 71 Chapter 4 Web Configurator Basics capacity of the array is the capacity of the smallest drive (1TB, 1TB, 2TB, 2TB) * (Number of disks - 2) = 1TB * (4-2) = 2TB. The remaining space (2 TB) is unused. Table 24 RAID 6 RAID 6 DISK 1 DISK 2...
  • Page 72 Chapter 4 Web Configurator Basics following example shows data stripped across three disks (A1 to A3 in the first strip for example) with parity information (AP) on the fourth disk Table 26 RAID 5 DISK 1 DISK 2 DISK 3 DISK 4 The capacity of a RAID 5 array is the smallest disk in the RAID set multiplied by one less than the number of disks in the RAID set.

  • Page 73: Playzone Screens

    Chapter 4 Web Configurator Basics 4.5 Playzone Screens Click Playzone in the Desktop screen to open the Playzone Home screen in a new tab. Figure 38 Playzone Home The Playzone Home screen displays icons for the various features you can access. Table 27 Playzone Home Screen Icons ICON DESCRIPTION...
  • Page 74 Chapter 4 Web Configurator Basics Table 27 Playzone Home Screen Icons (continued) ICON DESCRIPTION Use Playzone Settings to edit general Playzone screen settings and account passwords. Administrators can use Application Zone to manage the NAS’s applications. Normal users can go to the management page of installed, non-built-in packages. Note: Your browser may need Windows Media Player and VLC plugins installed to play music and video files.

  • Page 75: Media Server Screens

    Chapter 4 Web Configurator Basics 4.5.1 Media Server Screens Use the Playzone media server screens to view published photos and play published music and video files. This following figures shows a folder within the Music media server screens with the files as thumbnails and as a list.
  • Page 76 Chapter 4 Web Configurator Basics Figure 40 Music (List) This table describes common labels in the Playzone media server screens. Not every item displays in every screen. Table 29 Playzone Media Server Screens LABEL DESCRIPTION ZyXEL The path of the current view. Click ZyXEL to return to the Playzone Home screen. Click an underlined link to go to that location in the path.

  • Page 77: Now Playing (Music)

    Chapter 4 Web Configurator Basics Table 29 Playzone Media Server Screens LABEL DESCRIPTION Add to Current Click this to add the selected music file to the currently playing playlist. Playlist Refresh Click this to update the display in the screen. Now Playing This link is available when a song is playing.

  • Page 78: Slideshow (Photos)

    Chapter 4 Web Configurator Basics If a photo’s Exif data includes GPS location data, click the latitude or longitude link to display the location in Google Maps. Click Clear to delete the markers of other photos and only display the current photo’s marker.

  • Page 79: File Browser

    Chapter 4 Web Configurator Basics 4.5.5 File Browser Click File Browser to open the following screen. Use the file browsing screens to play, open, upload, and download files. A share is a set of user access permissions for a specific folder on a volume (gives someone access to a folder).
  • Page 80 Chapter 4 Web Configurator Basics The following table describes the labels in this screen. Table 30 File Browser LABEL DESCRIPTION Click this to go to the next higher layer in the share’s folder tree. Name This column identifies the names of folders and files in the share. Click a file’s file name to open the file or save it to your computer.
  • Page 81 Chapter 4 Web Configurator Basics Table 30 File Browser (continued) LABEL DESCRIPTION Restore When you are in a recycle bin folder, select a folder or file and click this to restore it. Refresh Click this to update the information displayed in the screen. Note: Do not refresh the screen while an upload or download is in progress.

  • Page 82: Share And Folder Names

    Chapter 4 Web Configurator Basics Table 31 File Browser > Configure Share (continued) LABEL DESCRIPTION Share Access Select who can access the files in the share and how much access they are to be given. If you publish the share to the media server or the web, all users will have at least read- only access to the share, regardless of what you configure here.

  • Page 83: Application Zone

    Chapter 4 Web Configurator Basics 4.5.7 Application Zone Administrators can click Application Zone to go to a screen where you can enable or disable various applications for file sharing and downloading. Normal users can go to the management page of installed, non-built-in packages. Figure 47 Application Zone The following table describes the labels in the this screen.

  • Page 84: Playzone Settings

    Chapter 4 Web Configurator Basics Table 32 Application Zone (continued) LABEL DESCRIPTION Pause Select the Flickr or Youtube Uploadr entry and click this to pause current uploading. Resume will resume current uploading. Resume Select the Flickr or Youtube Uploadr entry and click this to resume current uploading. Refresh Update the list of applications in the screen.

  • Page 85: Administration Screens

    Chapter 4 Web Configurator Basics Table 33 Playzone Settings (continued) LABEL DESCRIPTION Double Click Behavior Select Replace current playlist and start to play to have double clicking a song Setting cause the NAS to immediately stop any currently playing song and start playing the double-clicked song.

  • Page 86: Global Administration Icons

    Chapter 4 Web Configurator Basics The Status screen is the first advanced administration screen that displays. See Chapter 6 on page for more information about the Status screen. Figure 49 Status 4.6.1 Global Administration Icons The icons and language label at the top-right of the screen (1) are visible from most of the administration screens.

  • Page 87: Navigation Panel

    Chapter 4 Web Configurator Basics 4.6.2 Navigation Panel The navigation panel on the left of the Web Configurator screen (2) contains screen links. Click a link to display sub-links. There are no sub-links for the Status screen. Certain screens also contain hyper links that allow you to jump to another screen.

  • Page 88: Main Window

    Chapter 4 Web Configurator Basics Table 35 Screens Summary (continued) LINK SCREEN FUNCTION Applications FTP Server Enable FTP file transfer to/from the NAS, set the number of FTP connections allowed, an FTP idle timeout, and the character set. Media Server Enable or disable the sharing of media files and select which shares to share.

  • Page 89: Status Messages

    Chapter 4 Web Configurator Basics 4.6.4 Status Messages The Message text box at the bottom of the screen displays status messages as you configure the NAS. 4.6.5 Common Administrator Screen Icons The following table explains some icons that appear in several administrator configuration screens. Table 36 Common Administrator Screen Icons ICON DESCRIPTION...

  • Page 90: Session Example (Windows)

    Chapter 4 Web Configurator Basics 4.6.6 Session Example (Windows) Open Windows Explorer and type two back slashes followed by the NAS name or IP address. Initially you can only read and write to the Public, Video, Music, and Photo folders until you create other shares on the NAS.

  • Page 91: Tutorials

    H A PT ER Tutorials 5.1 Overview This chapter provides tutorials that show how to use the NAS. • Windows 7 Network, see page 91 • Windows 7 Network Map, see page 95 • Playing Media Files in Windows 7, see page 97 •...
  • Page 92 Chapter 5 Tutorials Click Start > Control Panel. Set View by to Category and click Network and Internet. Click View network computers and devices. Cloud Storage User’s Guide...

  • Page 93: If The Nas Icon Does Not Display

    Chapter 5 Tutorials The NAS icon displays twice because the NAS is both a media server and a storage device. Double- click either NAS icon to open the Web Configurator login screen. 5.2.1 If the NAS Icon Does Not Display The network containing the NAS must be set as a home or work network in order for the NAS icons to display.

  • Page 94: Nas Icon Right-Click Options

    Chapter 5 Tutorials Use the Set Network Location screen to set the network’s location to home or work. 5.2.2 NAS Icon Right-click Options Right-click the NAS’s icon to see these options: • Install/Uninstall: Click Install to add the NAS as a device in your computer. After you install the NAS you can see it in the computer’s list of devices (see Section 5.5 on page 97.

  • Page 95: Windows 7 Network Map

    Chapter 5 Tutorials • Properties opens a window of NAS details and troubleshooting information. • Manufacturer identifies the company that produced the NAS. • Model identifies the NAS model. • identifies the NAS model number. Model number • Device webpage shows the IP address for accessing the Web Configurator. •...
  • Page 96 Chapter 5 Tutorials Click Start > Control Panel > View network status and tasks (or Network and Sharing Center if you view the Control Panel by icons). Click See full map (1 in the figure). The network containing the NAS must be set as a home or work network in order to use the full map feature.

  • Page 97: Playing Media Files In Windows 7

    Chapter 5 Tutorials 5.4 Playing Media Files in Windows 7 In Windows 7, the NAS automatically displays as a library in Windows Media Player. Figure 50 NAS in Windows Media Player 5.5 Windows 7 Devices and Printers After you use the NAS’s network icon’s install option you can manage the NAS from the Windows 7 Devices and Printers folder.
  • Page 98 Chapter 5 Tutorials Click Start > Control Panel > Hardware and Sound > Devices and Printers. Select the NAS icon to display information about the NAS. Double-click the NAS icon to open a properties window (see page 95). Right-click the icon to display these options: •...

  • Page 99: Windows 7 Desktop Shortcut

    Chapter 5 Tutorials 5.5.1 Windows 7 Desktop Shortcut This is the NAS’s desktop shortcut. Double-click it to open a properties window (see page 95). Right-click the NAS’s desktop shortcut icon to see these options: • Open Media Player opens the computer’s default media player. •...

  • Page 100: File Sharing Tutorials

    Chapter 5 Tutorials • Create shortcut has Windows make a desktop shortcut to this icon. • Delete sends the shortcut to the recycle bin. • Rename lets you change the name of the shortcut. • Troubleshoot opens Windows’ device troubleshooting wizard. •...

  • Page 101: Creating A Share

    Chapter 5 Tutorials Configure the screen as follows and write down the username and password to give to Jimmy. If the username and password are the same as Jimmy’s Windows login, Jimmy will not need to enter a username and password when he logs into his share from his computer. Set the Account Type to User so Jimmy doesn’t get to configure the whole NAS.
  • Page 102 Chapter 5 Tutorials In the NAS’s administration web configurator screens, click Shares > Add Share. Click Add Share to create a new share. Specify a name for the share and select which volume it should be on. Configure the screen as follows.

  • Page 103: Creating A Group

    Chapter 5 Tutorials Configure the screen as follows to give Jimmy full access right to the share. Then click Apply to create the share. Now that Bob has created Jimmy’s share, he can go through the steps again to create another share for Kevin.

  • Page 104: Accessing A Share From Windows Explorer

    Chapter 5 Tutorials Specify a name for the group. Select the user(s) you want to add to the group from the Available User(s) list and click Add Selected User(s). Configure the screen as follows. Then click Apply to create the group. Now that Bob has created a group for Jimmy and Kevin, he can go through the steps again to create another group for the parents.
  • Page 105 Chapter 5 Tutorials Select the network drive that you want to map the NAS to from the Drive list box. This example uses I. Then browse to and select the share on the NAS. Click Finish. Enter the username and password for Jimmy’s account and click OK. You do not need to do this if the username and password are the same as Jimmy’s Windows login.

  • Page 106: Accessing A Share Using Ftp

    Chapter 5 Tutorials After the mapping is done, you can then simply copy and paste or drag and drop files from/to your local computer’s drives to or from this network folder. Just like the NAS’s share was another folder on your computer. Now that Bob has mapped Jimmy’s share to Jimmy’s computer, he can go through the steps again to map Kevin’s share to Kevin’s computer.

  • Page 107: Accessing A Share Through The Web Configurator

    Chapter 5 Tutorials Enter your password and click Login. Now you can access files and copy files from/to your local computer’s drives to or from this network folder. 5.6.6 Accessing a Share Through the Web Configurator You can browse and access files through the web configurator. Cloud Storage User’s Guide...

  • Page 108: Download Service Tutorial

    Chapter 5 Tutorials Log into the NAS web configurator (see Section 4.2 on page 29) using the appropriate user name and password (this example uses Jimmy’s) and click File Browser. Click a share (the Jimmy share in this example) to see the top level of the share’s contents. Click a folder’s file name to browse the folder.
  • Page 109 Chapter 5 Tutorials Find a download link for the file you want. In this example, www.zyxel.com has a Server 1 link for downloading a datasheet for ZyXEL’s NSA325 v2. Note: Make sure the link opens either the file you want or a pop-up window about how to handle the file.
  • Page 110 Chapter 5 Tutorials Log into the NAS web configurator (see Section 4.2 on page 29) using the administrator account and click Application Zone and the Application Zone > Download Service link. Click Add. Cloud Storage User’s Guide...

  • Page 111: Configuring The Download Service Preferences

    Chapter 5 Tutorials Right-click the URL field and select Paste. The URL displays in the URL field. Click Apply. After a few moments, the download task appears in the Download Service screen’s Active tab. The download appears in the Completed tab when it is done. By default the NAS stores all downloads in the admin share’s download folder.
  • Page 112 Chapter 5 Tutorials Say you have the NAS turned on all the time, but you only want the NAS download files at night. Here is how you use the download period control feature to set the time range. Click Applications > Download Service > Preferences to open the General Settings screen. Select Enable Download Period Control and use the arrows to adjust the time period from 23:30 to 09:00.
  • Page 113 Chapter 5 Tutorials Click Applications > Download Service > Preferences > P2P download to open the following screen. Enter the information below and then click Apply. Here is a list of P2P download settings you want to configure for your NAS: •...

  • Page 114: Using Download Service Notification

    Chapter 5 Tutorials 5.7.3 Using Download Service Notification Use an RSS feed reader on your computer to keep track of files the NAS has downloaded. The following examples show how to subscribe to the NAS’s download service notifications. See Section 10.11.3 on page 211 for more on download service notifications.
  • Page 115 Chapter 5 Tutorials The following screen displays. Select Subscribe to this feed. The following screen displays. Click Subscribe. Click the Favorite icon on your browser and select the Feeds tab to check the updates of your NAS’s download list. Cloud Storage User’s Guide...
  • Page 116 Chapter 5 Tutorials Firefox Example After you activate download service notification, click the RSS feed icon. The following screen displays. Select Live Bookmarks from the drop-down list and click Subscribe Now. The following screen displays. Select Bookmarks Menu and click Add. Cloud Storage User’s Guide...

  • Page 117: Printer Server Tutorial

    Chapter 5 Tutorials From the Firefox’s Bookmarks Menu, select Download Notify to check the updates of your NAS’s download list. 5.8 Printer Server Tutorial Do the following to have the NAS let computers on your network share a printer. See www.zyxel.com for a list of compatible printers.
  • Page 118 Chapter 5 Tutorials The NAS detects the printer after a few moments. On your computer, open your CIFS file sharing program (Windows Explorer for example) and browse to the NAS. Double-click the printer’s icon. If you get a warning screen, click the option that lets you continue (Yes in this example). If your computer does not already have the printer’s driver installed, you will need to install it.

  • Page 119: Copy And Flickr Auto Upload Tutorial

    Chapter 5 Tutorials After the driver installation finishes, the computer is ready to use the printer. Select the printer in an application to use it to print. Browse to the NAS using a CIFS program (like Windows Explorer) and double-click the printer’s icon to open the printer’s queue of print jobs. Note: Repeat steps on your other computers so they can also use the printer.

  • Page 120: Ftp Uploadr Tutorial

    Chapter 5 Tutorials The copied files can be found in a new folder in the photo share. The name of this folder is the date (yyyy-mm-dd) and time (hh-mm-ss) when the folder is created. The NAS also automatically uploads the copied files to Flickr. 5.10 FTP Uploadr Tutorial FTP Uploadr can automatically upload files saved on the NAS to a remote FTP server.
  • Page 121 Chapter 5 Tutorials To set the NAS as an FTP server, click Applications > FTP to open the FTP screen. Select Enable FTP and click Apply. Susan also has to create a user account and share on her NAS for Amy to upload files. The share is used for files uploaded from Amy’s NAS.
  • Page 122 Chapter 5 Tutorials Click Add Server. Enter the information as describe in Table 37 on page 121. Click Apply to add the server. In the FTP Uploadr screen, click Preferences to configure the auto upload settings. Cloud Storage User’s Guide...
  • Page 123 Chapter 5 Tutorials Amy wants to share video files with Susan. In the Preferences screen, click the Add button and select video from the Shares drop-down list box, enter a forward slash in the Path field and click Apply to add the share to the Folder Watch List. Amy also set the Bandwidth Limit to 20 KB/s so that the upload doesn’t slow down her Internet connection.

  • Page 124: Web Configurator's Security Sessions

    Chapter 5 Tutorials Similarly, Susan can go through the steps described above to configure FTP Uploadr on her NAS. Once Susan completes the setup, Amy can also receive files from Susan’s NAS. Susan’s NAS Amy’s NAS 5.11 Web Configurator’s Security Sessions These tutorials show you how to configure security for the NAS’s Web Configurator sessions.
  • Page 125 Chapter 5 Tutorials Next, let’s modify the certificate by changing the Common Name to this NAS’s host name of “nsa”, the Organization to “ZyXEL” and the Key Length to 2048. The NAS restarts its network services and returns you to the login screen. Cloud Storage User’s Guide...

  • Page 126: Downloading And Installing Customized Certificate

    Chapter 5 Tutorials 5.11.2 Downloading and Installing Customized Certificate Log in and return to Maintenance > SSL. Under Modify the Existing Certificate, click Download. Save the file to your computer. Cloud Storage User’s Guide...
  • Page 127 Chapter 5 Tutorials Find the certificate file on your computer and double-click it. Install the certificate. The rest of the steps in this section are an example of installing a certificate in Windows. In the Certificate dialog box, click Install Certificate. Cloud Storage User’s Guide...
  • Page 128 Chapter 5 Tutorials In the Certificate Import Wizard, click Next. Leave Automatically select certificate store based on the type of certificate selected and click Next. Cloud Storage User’s Guide...

  • Page 129: Turn On The Nas's Web Security

    Chapter 5 Tutorials In the Completing the Certificate Import Wizard screen, click Finish. If you are presented with another Security Warning, click Yes. Finally, click OK when presented with the successful certificate installation message. 5.11.3 Turn on the NAS’s Web Security Now that you have customized the NAS’s certificate and installed it in your computer, you can turn on security for your Web Configurator sessions.
  • Page 130 Chapter 5 Tutorials Close your web browser and open it again to reset its session with the NAS. Log in and click Maintenance > SSL. Select Force HTTPS and click Apply. A warning screen pops up if applying your change may disconnect some users. Click Apply to continue.
  • Page 131 Chapter 5 Tutorials The NAS logs you out and automatically redirects your formerly non-secure (HTTP) connection to a secure (HTTPS) connection. Your browser may give you a warning about the device’s public key certificate. Add an exception to allow your browser to bypass the warning. Click Add Exception.
  • Page 132 Chapter 5 Tutorials Click Get Certificate. Cloud Storage User’s Guide...
  • Page 133 Chapter 5 Tutorials Before you add an exception, verify that the device to which you are trying to connect is providing the correct certificate. Click View. Cloud Storage User’s Guide...
  • Page 134 Chapter 5 Tutorials The SHA1 fingerprint must match the NAS’s certificate you downloaded from the NAS to your computer. (Double-click the NAS’s certificate file and then click Details and look at the Thumbprint). Click Close. Cloud Storage User’s Guide...

  • Page 135: Using Ftpes To Connect To The Nas

    Chapter 5 Tutorials If the certificate fingerprints match, click Confirm Security Exception, otherwise click Cancel. The login screen displays. Now, anyone who connects to the NAS’s Web Configurator screens will automatically do so by HTTPs. Use a secure method to let your users know the correct fingerprint for the NAS’s certificate so they can check it before adding a security exception (as in steps on pages to 134).
  • Page 136 Chapter 5 Tutorials Open FileZilla and click File > Site Manager > New Site. • Configure the Host field with the NAS’s address. • Set the Servertype to FTPES - FTP over explicit TLS/SSL. • Configure the account name and password. •...

  • Page 137: Using A Mac To Access The Nas

    Chapter 5 Tutorials The shares and folders to which Gonzo has access display. Now you can use FTP to securely transfer files to or from the NAS. Use a secure method to let your users know the correct fingerprint for the NAS’s certificate so they can check it before adding a security exception.
  • Page 138 Chapter 5 Tutorials Select All under the SHARED sidebar. Look for the NAS from the Network list. Expand the NAS to display the shares you may access. Cloud Storage User’s Guide...

  • Page 139: Go Menu

    Chapter 5 Tutorials 5.13.2 Go Menu In the Finder, click Go > Connect to Server. When the Connect to Server dialog box opens, enter smb:// and the NAS’s IP address in the Server Address field. You may also click Browse to have the Mac search for the NAS. Click Connect.

  • Page 140: Creating An Archive Backup

    Chapter 5 Tutorials Schedule backups for times when the network is not busy (like at night or on weekends). For example, you might do daily backups of important individual files or folders and a weekly general archive. You can save backups to another location so your files can survive even if the original RAID or NAS fails.
  • Page 141 Chapter 5 Tutorials Identify the backup job and select Archive. New files are often added to the shares that you need to back up and existing files are not frequently changed so select Incremental. The NAS does a full backup first and later only copies source files that are new and/or modified since the last backup.
  • Page 142 Chapter 5 Tutorials Select the volume1 check box to select all the folders and files. Select Remote and enter the other NAS’s address, username, password, and share name. If you want to make sure the remote NAS is reachable, click Test Connection. Figure 53 Protect >...

  • Page 143: Creating A Synchronization Backup

    Chapter 5 Tutorials In this example, the target NAS is on the LAN so leave the compression off. Security is already configured on the target NAS so you can leave the encryption off, too. Have the NAS keep 3 backups. Figure 54 Protect >...
  • Page 144 Chapter 5 Tutorials Click Protect > Backup > Add Job. Figure 55 Protect > Backup Name the backup job and select Synchronization. You want only your current set of files in the remote NAS’s folder, so you select Mirror to make the target folder identical to the source folder.
  • Page 145 Chapter 5 Tutorials • Click Next. Figure 57 Protect > Backup > Add Job: Step 2 Click OK in the warning dialog box. Figure 58 Protect > Backup > Add Job: Step 3 For this example, assume the connection to the German branch office is a good one and not many files need to be backed up so leave the compression off.

  • Page 146: Restoring Archived Files By Backup Job

    Chapter 5 Tutorials • Click Next. Figure 59 Protect > Backup > Add Job: Step 3 Schedule the backup to occur every morning at 3:00 and click Done. Figure 60 Protect > Backup > Add Job: Step 4 You do not need to use a special restore process to use the files a synchronization backup creates. The copy of files that the NAS creates on the other NAS’s Backups share can be used directly by anyone with access to that share.
  • Page 147 Chapter 5 Tutorials Click Protect > Backup screen, select a backup job and click Restore Archive. Figure 61 Protect > Backup Select which backup to use and click Next. Figure 62 Protect > Backup > Restore Archive: Step 1 Cloud Storage User’s Guide...
  • Page 148 Chapter 5 Tutorials Select the files and folders you want to restore and click Next. Figure 63 Protect > Backup > Restore Archive: Step 2 Select the original location and click Done. Figure 64 Protect > Backup > Restore Archive: Step 3 Cloud Storage User’s Guide...

  • Page 149: Restoring By Backup Files

    Chapter 5 Tutorials The NAS restores the files into the share. When it finishes you can access the files. Figure 65 Protect > Backup > Restore Archive: Progress 5.14.4 Restoring by Backup Files If you deleted an archive backup job or the NAS or the RAID array containing the backup job failed you cannot restore archived files by the backup job.
  • Page 150 Chapter 5 Tutorials Select the backup job and backup time and click Next. Figure 67 Protect > Restore: Step 2 Select everything in the share except the recycle folder. Click Next. Figure 68 Protect > Restore: Step 3 Cloud Storage User’s Guide...
  • Page 151 Chapter 5 Tutorials Browse to the folder where you want to put the files. Click Done. Figure 69 Protect > Restore: Step 4 The NAS restores the files and you can use them again. Cloud Storage User’s Guide...
  • Page 152 Chapter 5 Tutorials Cloud Storage User’s Guide...

  • Page 153: Technical Reference

    Technical Reference...

  • Page 155: Status Screen

    H A PT ER Status Screen 6.1 Overview This chapter describes the Status screen, which is the first advanced administration screen that displays. 6.2 Status Screen Click the Administration button in the Desktop screen (Section 4.6 on page 85) to open the Web Configurator.
  • Page 156 Chapter 6 Status Screen The following table describes the labels in this screen. Table 38 Status LABEL DESCRIPTION Status Click Status in the navigation panel to refresh the status screen statistics. System Information Server Name This displays the name which helps you find the NAS on the network. Click the Edit icon to go to the screen where you can configure this.
  • Page 157 Chapter 6 Status Screen Table 38 Status (continued) LABEL DESCRIPTION File System This field shows what file system an external (USB) volume is using. Disk(s) This field shows to which USB port the disk is connected. Disk Usage This field shows total disk size, the percentage of the disk being used and the percentage that is available.
  • Page 158 Chapter 6 Status Screen Cloud Storage User’s Guide...

  • Page 159: System Setting

    H A PT ER System Setting 7.1 Overview This chapter gives an overview of the various features included in the system setting screens. Upgrade the NAS firmware. Use package management to add more useful applications in your NAS. Identify your NAS on the network and set the time that the NAS follows for its scheduled tasks/logs. 7.2 What You Can Do •...

  • Page 160: Firmware Upgrade Screen

    Chapter 7 System Setting • pyLoad - Use this to have the NAS manage your downloads including those from one-click hosting sites. One-click hosting sites allow Internet users to easily upload files to the one-click host's server so others can download them. •...

  • Page 161: Package Management Screen

    Chapter 7 System Setting Do not turn off the NAS while it is upgrading the firmware or you may render it unusable. Click System Setting > Firmware / Packages to open the following screen. Figure 71 System Setting > Firmware / Packages The following table describes the labels in this screen.
  • Page 162 Chapter 7 System Setting Click System Setting > Firmware / Packages > Package to open the following screen. Figure 72 System Setting > Firmware / Packages > Package The following table describes the labels in this screen. Table 40 System Setting > Firmware / Packages > Package LABEL DESCRIPTION Package Management...

  • Page 163: Displaying The Package Information

    Chapter 7 System Setting Table 40 System Setting > Firmware / Packages > Package (continued) LABEL DESCRIPTION Status This is the current status of the application. It shows: • Not Installed - This displays for applications that have not been installed by the NAS.

  • Page 164: Server Name Screen

    Chapter 7 System Setting The following table describes the labels in this screen. Table 41 System Setting > Firmware / Packages > Package > Package Info LABEL DESCRIPTION Status This is the current status of the application. It shows: • Not Installed - This displays for applications that have not been installed by the NAS.

  • Page 165: Date/Time Screen

    Chapter 7 System Setting The following table describes the labels in these screens. Table 42 System Setting > Server Name LABEL DESCRIPTION Server Name Enter a name to identify your NAS on the network in this field. You can enter up to 15 alphanumeric characters with minus signs allowed but not as the last character.
  • Page 166 Chapter 7 System Setting The following table describes the labels in this screen. Table 43 System Setting > Date/Time LABEL DESCRIPTION Current System Date Time Setting Current Time This field displays the time used by your NAS for its logs and alerts. Current Date This field displays the date used by your NAS for its logs and alerts.
  • Page 167 Chapter 7 System Setting Table 43 System Setting > Date/Time (continued) LABEL DESCRIPTION End Date Configure the day and time when Daylight Saving Time ends if you selected Enable Daylight Saving. The o'clock field uses the 24 hour format. Here are a couple of examples: Daylight Saving Time ends in the United States on the first Sunday of November.
  • Page 168 Chapter 7 System Setting Cloud Storage User’s Guide...

  • Page 169: External Volume

    H A PT ER External Volume 8.1 Overview This chapter covers the management of external volumes and disks. Use the External Volume screen (Section 8.2 on page 169) to display information on all external volumes, create external volumes, and configure the volume’s properties. 8.1.1 What You Need to Know About External Storage Disk USB-attached storage disks and SD cards are treated as external disks/volumes.

  • Page 170: Volume Status

    Chapter 8 External Volume The following table describes the labels in this screen. Table 44 Storage > External Volume LABEL DESCRIPTION External Volume This table displays information on all external volumes (created on external disk drives attached to the NAS USB ports). Status This field shows whether the volume is Healthy or Down.

  • Page 171: External Disks

    Chapter 8 External Volume The following table describes the labels in this screen. Table 45 Storage > Create an External Volume LABEL DESCRIPTION Volume Name Type a volume name from 1 to 31 characters. The name cannot be the same as another existing external volume.
  • Page 172 Chapter 8 External Volume Cloud Storage User’s Guide...

  • Page 173: Network

    H A PT ER Network 9.1 Overview This chapter discusses the network configuration screens. The Network screens allow you to configure TCP/IP and PPPoE settings for the NAS. 9.2 What You Can Do • Use the TCP/IP screen (Section 9.4 on page 175) to configure the NAS’s TCP/IP network connection settings such as the teaming mode and IP addresses.
  • Page 174 Chapter 9 Network Stand Alone: LAN1 and LAN2 each use a unique IP address. These IP addresses are independent of each other. Figure 78 Stand Alone Teaming Mode LAN1 LAN2 Link Aggregation: This uses IEEE 802.3ad port link aggregation to combine LAN1 and LAN2 into a single logical link with greater bandwidth.

  • Page 175: Tcp/Ip Screen

    Chapter 9 Network 9.4 TCP/IP Screen Use the TCP/IP screen to have the NAS use a dynamic or static IP address, subnet mask, default gateway and DNS servers. Click Network > TCP/IP in the navigation panel to open the following screen. Note: If you change the NAS’s IP address, you need to log in again after you apply changes.
  • Page 176 Chapter 9 Network The following table describes the labels in this screen. Table 46 Network > TCP/IP LABEL DESCRIPTION Teaming Mode Select how to use the NAS’s two Gigabit Ethernet interfaces. Stand Alone: Select this option to use a separate IP address on each of the two Gigabit Ethernet interfaces.

  • Page 177: Upnp Port Mapping Screen

    Chapter 9 Network Table 46 Network > TCP/IP (continued) LABEL DESCRIPTION Enable Another Web Select this to configure an additional HTTP port for accessing the web configurator. Configuration Port Specify a number in the Port Number field. Network Diagnostic Use this section to test the network connection to a particular IP address or domain Tool name.

  • Page 178: Upnp And The Nas's Ip Address

    Chapter 9 Network If your Internet gateway supports Port Address Translation (PAT is sometimes included with a port forwarding feature), you can have the Internet users use a different TCP port number from the one the NAS uses for the service. Figure 82 UPnP Port Address Translation for FTP Example 192.168.1.20 a.b.c.d...

  • Page 179: The Nas's Services And Upnp

    Chapter 9 Network 9.5.3 The NAS’s Services and UPnP This section introduces the NAS’s services which an Internet gateway can use UPnP to allow access to from the Internet. CIFS (Windows File Sharing) Common Internet File System (CIFS) is a standard protocol supported by most operating systems in order to share files across the network.
  • Page 180 Chapter 9 Network Note: Some Internet gateways will delete all UPnP mappings after reboot. So if the Internet gateway reboots, you may need to use this screen again to re-apply the UPnP port mapping. Figure 84 Network > UPnP > Port Mapping The following table describes the labels in this screen.

  • Page 181: Pppoe Screen

    Chapter 9 Network Table 47 Network > UPnP > Port Mapping (continued) LABEL DESCRIPTION WAN Port When you enable WAN access for one of the NAS’s services, specify the port number (1~65,536) Internet uses need to use to connect to the Internet gateway’s WAN port in order to access the service on the NAS.

  • Page 182: Telnet/Ssh Service Screen

    Chapter 9 Network The following table describes the labels in this screen. Table 48 Network > PPPoE LABEL DESCRIPTION Status Status This field displays the status of PPPoE connection. IP Address This field displays the IP address of your PPPoE connection. IP Subnet Mask This field displays the IP subnet mask of your PPPoE connection.

  • Page 183: Dydns Screen

    Chapter 9 Network The following table describes the labels in this screen. Table 49 Network > Telnet/SSH Service LABEL DESCRIPTION Enable Telnet Select this to enable Telnet access to the NAS. Clear it to not allow Telnet access to the Service NAS.
  • Page 184 Chapter 9 Network Click Network > DyDNS to open the following screen. Figure 87 Network > DyDNS The following table describes the labels in this screen. Table 50 Network > DyDNS LABEL DESCRIPTION Status Status This shows the DyDNS update result: Disable by user –...
  • Page 185 Chapter 9 Network Table 50 Network > DyDNS LABEL DESCRIPTION Enable DyDNS Select this to use dynamic DNS. You need to have registered a dynamic DNS account with a service provider such as www.dyndns.org. The Dynamic DNS service provider will give you a password or key. Service Provider Select your Dynamic DNS service provider.
  • Page 186 Chapter 9 Network Cloud Storage User’s Guide...

  • Page 187: Applications

    HAPTER Applications 10.1 Overview This chapter discusses the features in the Application screens. The NAS contains various applications for file sharing and downloading. 10.2 What You Can Do • Use the FTP Server screen (Section 10.4 on page 189) to configure settings for FTP file transfers to/from the NAS.
  • Page 188 Chapter 10 Applications FTPES (File Transfer Protocol over Explicit TLS/SSL) File Transfer Protocol over Explicit TLS/SSL (FTPES) is a file transfer service that uses either TLS (Transport Layer Security) or SSL (Secure Sockets Layer) for secure transfers across the Internet. It requests for a mutual method of encryption from the FTP server for its file transfer sessions.

  • Page 189: Ftp Server Screen

    Chapter 10 Applications Web Publishing Web publishing lets you “publish” shares (containing folders and files) on the NAS so people can access the files using a web browser without having to log into the Web Configurator. This way you can share files with others without them having to know and enter a username and password. For example, if you want to share photos in a FamilyPhotos share, you could “web publish”...

  • Page 190: Media Server Screens

    Chapter 10 Applications The following table describes the labels in this screen. Table 51 Applications > FTP LABEL DESCRIPTION Enable FTP You can use FTP to send files to the NAS or get files from the NAS. Select this check box to allow users to connect to the NAS via FTP;...

  • Page 191: Media Server Share Publish Screen

    Chapter 10 Applications Click Applications > Media Server to open the following screen. Use this screen to view the media server’s status and rebuild the media server database. Figure 90 Applications > Media Server > Media Server The following table describes the labels in this screen. Table 52 Applications >...

  • Page 192: Media Server Logitech® Media Server Screen

    Chapter 10 Applications Table 53 Applications > Media Server > Share Publish LABEL DESCRIPTION Publish Photos Select this to give media clients access to the share’s photo files. Publish Videos Select this to give media clients access to the share’s video files. Apply Click this to save your changes.

  • Page 193: Download Service Screen

    Chapter 10 Applications The following table describes the labels in this screen. Table 55 Applications > iTunes Server LABEL DESCRIPTION Enable iTunes Check this to let anyone on your network use iTunes to play music files in the published Server shares.
  • Page 194 Chapter 10 Applications Table 56 Applications > Download Service (continued) LABEL DESCRIPTION Preferences Click this to open a screen where you can set the default location for saving downloads and configure your P2P download settings. Refresh Click this to update the information displayed on the screen. Select Files A single P2P download torrent file is often for multiple files.
  • Page 195 Chapter 10 Applications Table 56 Applications > Download Service (continued) LABEL DESCRIPTION Status The following icons show the download’s status. Completed: The NAS has downloaded the whole file. Seeding: The download is finished and the NAS is allowing other P2P users to download Downloading: The NAS is getting the file.

  • Page 196: Adding A Download Task

    Chapter 10 Applications 10.7.1 Adding a Download Task Click Applications > Download Service > Add to open the following screen. Use this screen to specify a file for the NAS to download. Section 5.7 on page 108 provides a tutorial on adding a download task.
  • Page 197 Chapter 10 Applications Table 57 Applications > Download Service > Add LABEL DESCRIPTION Location of This shows where the NAS stores new downloads (Put incomplete downloads in) and Downloaded Files where the NAS moves completed downloads (Move completed downloads to). The Share column shows the name of the share where the file is downloaded.

  • Page 198: Configuring General Download Settings

    Chapter 10 Applications 10.7.2 Configuring General Download Settings Click Applications > Download Service > Preferences to open the following screen. Use this screen to set the default location for saving downloads and configure the download period. Figure 96 Applications > Download Service > Preferences > General Settings Cloud Storage User’s Guide...
  • Page 199 Chapter 10 Applications The following table describes the labels in this screen. Table 58 Applications > Download Service > Preferences > General Settings LABEL DESCRIPTION Location of This shows where the NAS stores new downloads (Put incomplete downloads in) and Downloaded Files where the NAS moves completed downloads (Move completed downloads to).

  • Page 200: Configuring The P2P Download Settings

    Chapter 10 Applications Table 58 Applications > Download Service > Preferences > General Settings LABEL DESCRIPTION Download Service Specify the time period for the NAS to download files. is active in the time period Note: If you also configured the Power On/Off Schedule feature in the Power (hh:mm - Management screen, make sure your active download period does not conflict with hh:mm)
  • Page 201 Chapter 10 Applications The following table describes the labels in this screen. Table 59 Applications > Download Service > Preferences > P2P download LABEL DESCRIPTION Port Number Assign a port number for P2P downloads. You can select a number from 2 to 65536. It is recommended to use a port number greater than 1025.

  • Page 202: Edit Ip Filter

    Chapter 10 Applications Table 59 Applications > Download Service > Preferences > P2P download LABEL DESCRIPTION Reset Click this to restore your previously saved settings. Cancel Click this to return to the previous screen without saving. 10.7.4 Edit IP Filter Use this screen to enable or disable IP filtering for P2P downloads.

  • Page 203: Selecting Files To Download

    Chapter 10 Applications 10.7.5 Selecting Files to Download Select an item in the Applications > Download Service screen’s list and click Select Files to open the following screen. Use this screen to select which of the torrent’s files to download. Section 5.7 on page 108 provides a tutorial on adding a download task.

  • Page 204: Displaying The Task Information

    Chapter 10 Applications 10.7.6 Displaying the Task Information Select an item on the list and click Task Info. Use this screen to check detailed information about the task. Figure 100 Applications > Download Service > Task Info The following table describes the labels in this screen. Table 62 Applications >...

  • Page 205: Web Publishing Screen

    Chapter 10 Applications Table 62 Applications > Download Service > Task Info LABEL DESCRIPTION Priority Use this field to set the priority for downloading the task. Select Auto to have the NAS automatically determine the task’s priority. Select High to have the NAS download this file before the other files. Comment Enter a description for this task.

  • Page 206: Print Server Screen

    Chapter 10 Applications Table 63 Applications > Web Publishing LABEL DESCRIPTION Port Number Specify a port number for accessing the published share websites hosted on the NAS. If you enter a number other than 80, make sure you include it when telling others how to access the web-published share.

  • Page 207: Print Server Rename

    Chapter 10 Applications Table 64 Applications > Print Server LABEL DESCRIPTION Name This identifies the printer. Each printer connected to the NAS must use a unique name. Actions Rename: Click this to change the name the NAS uses for the printer. Cancel Job: Click this to remove all print jobs from the NAS queue for a particular printer.
  • Page 208 Chapter 10 Applications Click Applications > Copy/Sync Button to open the following screen. Figure 104 Applications > Copy/Sync Button The following table describes the labels in this screen. Table 66 Applications > Copy/Sync Button LABEL DESCRIPTION Copy Settings NAS Copy Target Select the NAS share to use with the copy function.

  • Page 209: Technical Reference

    Chapter 10 Applications Table 66 Applications > Copy/Sync Button LABEL DESCRIPTION Backup Files to be Select this option to save the files that will be replaced by the source files. Replaced or Removed Backup Target Select a share in which to save the backup files. Note: The NAS will not create a new folder to store the backup files.

  • Page 210: Download Service

    Chapter 10 Applications A link for the NAS in iTunes under SHARED. Click it to display the NAS’s published media files as shown next. Figure 105 NAS link in iTunes 10.11.2 Download Service The NAS’s download service downloads files from the Internet directly to the NAS. You do not have to download to your computer and then copy to the NAS.

  • Page 211: Download Service Notification

    Chapter 10 Applications program (Windows Explorer for example) to copy the torrent file into the torrent folder. The NAS automatically uses the torrent file. After your P2P download and sharing are finished, you can go to the incoming folder within the destination share or folder and delete the .torrent file if you need to free up hard disk space.
  • Page 212 Chapter 10 Applications Use a Hardware-based Firewall Place a hardware-based firewall between your network and the Internet (a software-based firewall on your computer would just protect the computer itself, not the NAS since your computer is not between your NAS and the Internet). Figure 107 Firewall Ideally your firewall should have the following: •...

  • Page 213: Web Publishing Example

    Chapter 10 Applications from the Internet in response to a request that originated on the LAN (it lets you get files from the Internet and blocks those on the Internet from getting files from you). Figure 108 Firewall Blocking Incoming P2P Download Requests To speed up P2P download file transfers, configure your firewall’s port forwarding to send incoming TCP port 9090 and UDP port 9089 connections to the NAS.
  • Page 214 Chapter 10 Applications Click Applications > Web Publishing and configure the screen as shown (enable the web publishing and move FamilyPhotos over to Published Shares) and click Apply. Figure 110 Applications > Web Publishing (Example) Now open your web browser and type in the address of the NAS’s FamilyPhotos web page. In this example, the NAS’s IP address is 192.168.1.33, and the name of the web-published share is FamilyPhotos.

  • Page 215: Web Publishing

    Chapter 10 Applications 10.11.6 Web Publishing Web publishing lets you “publish” shares (containing folders and files) on the NAS so people can access the files using a web browser without having to log into the Web Configurator. This way you can share files with others without them having to know and enter a user name and password.

  • Page 216: Printer Sharing

    Chapter 10 Applications 10.11.7 Printer Sharing The NAS can act as a print server. A print server lets multiple computers share a printer. Connect a printer to the NAS’s USB port to let multiple computers on your network use it. See www.zyxel.com for a list of compatible printers.

  • Page 217: Synchronizing Files

    Chapter 10 Applications The following figure illustrates how copying files works when you copy files from a USB device to the NAS. The same concept applies when you copy files from the NAS to a USB device. Figure 113 Copying Files Example Before Copy After Copy Both storage devices contain file A.
  • Page 218 Chapter 10 Applications The following figure illustrates how synchronization works when you synchronize files from a USB device to the NAS. The same concept applies when you synchronize files from the NAS to a USB device. Figure 114 Synchronizing Files Example 1 Before Sync After Sync Both storage devices contain A.

  • Page 219: Google Drive

    Chapter 10 Applications The following figure illustrates how synchronization works when you synchronize files in both directions simultaneously. Figure 115 Synchronizing Files Example 2 Before Sync (new) (new) After Sync (new) (new) (new) (new) A on the USB device and B on the NAS are modified more recently. •...

  • Page 220: Account Setting Screen

    Chapter 10 Applications • You can only link each individual Google account to one NAS user account. • This feature does not currently download Google Documents. 10.12.1 Account Setting Screen Use the Account Setting screen to synchronize local NAS shares or folders and Google Drive accounts.

  • Page 221: Account Setting Add Screen

    Chapter 10 Applications The following table describes the labels in this screen. Table 67 Applications > GoogleDrive > Account Setting LABEL DESCRIPTION Linked Account Select a Google account linked to an NAS user account. Click Add to open a screen where you can link an NAS user account and a Google account.
  • Page 222 Chapter 10 Applications Note: The user has to log into the Google account on the same computer to allow the NAS to link to it. Figure 117 Applications > GoogleDrive > Account Setting > Add The following table describes the labels in this screen. Table 68 Applications >...
  • Page 223 Chapter 10 Applications Table 68 Applications > GoogleDrive > Account Setting > Add (continued) LABEL DESCRIPTION Step 3 Click the link to get the authorization code from Google. The user must sign into the Google account. You may need to sign out of Google’s services first if another user account is already signed in.

  • Page 224: Update Period Screen

    Chapter 10 Applications Table 68 Applications > GoogleDrive > Account Setting > Add (continued) LABEL DESCRIPTION Apply Click this to save your changes and complete the authorization. Cancel Click this to return to the previous screen without saving. 10.12.3 Update Period Screen Use the Update Period screen to set how often the NAS synchronizes with Google Drive.
  • Page 225 Chapter 10 Applications Click Applications > Syslog Server to open the following screen. Figure 119 Applications > Syslog Server The following table describes the labels in this screen. Table 70 Applications > Syslog Server LABEL DESCRIPTION Enable Syslog Select this to have the NAS accept syslog logs from syslog clients. Clear it to Server stop the NAS from accepting syslog logs from syslog clients.
  • Page 226 Chapter 10 Applications Table 70 Applications > Syslog Server LABEL DESCRIPTION Log Format Select the format you want to use for recording the received logs. The Example item below the drop-down list boxes displays how the selected custom format looks. For example, if you select Full Date, the individual log entries would display with something like 2009 May 13 17:15:51 in front of them.

  • Page 227: Packages

    HAPTER Packages 11.1 Overview This chapter describes screens for features you can add to the NAS by installing packages. See Section 7.5 on page 161 for how to manage packages. 11.2 What You Can Do • Use the NFS screen (Section 11.3 on page 228) to configure the Network File System (NFS) settings of your NAS.

  • Page 228: Nfs Screen

    Chapter 11 Packages 11.3 NFS Screen Use this screen to enable and configure Network File System (NFS) settings on your NAS. NFS is a client/server distributed file service that provides transparent file sharing for network environments. This allows shared folders in your NAS to be accessible like a local folder in a user’s computer.

  • Page 229: Add/Edit Nfs Share

    Chapter 11 Packages You see a warning screen before you delete a volume. Figure 121 Delete an NFS Share 11.3.1 Add/Edit NFS Share Use this screen to add or edit an NFS share. Note: Some attributes of the NFS share cannot be edited. Click Add or Edit in the Network >...

  • Page 230: Nfs Session

    Chapter 11 Packages Table 72 Network > NFS: Add/Edit LABEL DESCRIPTION DN/IP Filter Enter the domain name(s) or IP address(es) that can have access to the NFS share. Enter ‘*’ to make the share available to all users in the network. You can also enter a wildcard, such as ‘*.domain.com’...

  • Page 231: Tftp Server Screen

    Chapter 11 Packages 11.4 TFTP Server Screen Trivial File Transfer Protocol (TFTP) is an Internet file transfer protocol similar to FTP and often used for transmitting large numbers of small files. Use this screen to configure the NAS to accept log files from TFTP clients such as ZyXEL’s G-4100 v2.

  • Page 232: Owncloud Setup

    Chapter 11 Packages Click Applications > pyLoad to open the following screen. Figure 125 Applications > pyLoad The following table describes the labels in this screen. Table 75 Applications > pyLoad LABEL DESCRIPTION Enable pyLoad Select this to have the NAS manage your downloads. Clear it to turn the feature off. Management Page This is the IP address and port number of the NAS’s pyLoad management login screen.
  • Page 233 Chapter 11 Packages Note: If ownCloud does not appear, click the Retrieve List from Internet icon to update the list. The following confirmation screen appears. Select the volume in which to install ownCloud and store ownCloud data and click Apply. The NAS must have a connection to the Internet to download the package.
  • Page 234 Chapter 11 Packages The installation progress appears in the ownCloud row. A link appears in the Management Page column after installation finishes. Click this link. The ownCloud login screen appears. Create an administrator user name and password and click Finish Setup. The main ownCloud screen displays.

  • Page 235: Memopal

    Chapter 11 Packages Note: Get ownCloud desktop clients from owncloud.org and ownCloud mobile apps from Google Play or the Apple App Store. 11.7 Memopal Install the Memopal package to back up folders of files on the NAS to your Memopal online backup and storage account.
  • Page 236 Chapter 11 Packages Click Applications > Memopal to open the following screen. Figure 126 Applications > Memopal Cloud Storage User’s Guide...
  • Page 237 Chapter 11 Packages The following table describes the labels in this screen. Table 76 Applications > Memopal LABEL DESCRIPTION Status This shows the status of the Memopal application’s interaction with the Memopal server. Disabled: The NAS Memopal application is turned off. Starting: The backup job is initializing and the NAS is getting ready to back up.
  • Page 238 Chapter 11 Packages Table 76 Applications > Memopal (continued) LABEL DESCRIPTION Path Identify the folder to back up to the Memopal server. Use Browse to find or create a folder on the NAS or type the location of the folder using forward slashes as branch separators.

  • Page 239: Auto Upload

    HAPTER Auto Upload 12.1 Overview This chapter discusses the features in the Auto Upload screens. The auto upload feature uploads media files stored in the NAS to the Flickr and/or YouTube sharing websites. Besides web publishing and media server, auto upload is another convenient way to share media files with your friends and family.

  • Page 240: Configuring The Flickr Settings

    Chapter 12 Auto Upload Click Applications > Auto Upload > Flickr/YouTube to open the following screen. Figure 127 Applications > Auto Upload > Flickr/YouTube The following table describes the labels in this screen. Table 77 Applications > Auto Upload > Flickr/YouTube LABEL DESCRIPTION Flickr/YouTube...
  • Page 241 Chapter 12 Auto Upload The web browser opens the Yahoo! Flickr login page. Enter your Yahoo account’s information and click Sign In. Figure 129 Yahoo! Flickr Login Page Cloud Storage User’s Guide...
  • Page 242 Chapter 12 Auto Upload The following page displays asking for your authorization. Click OK, I’LL ALLOW IT to establish a link between the NAS and your Flickr account. Figure 130 Flickr Authorization A confirmation page displays indicating successful authorization. Return to the NAS web configurator.
  • Page 243 Chapter 12 Auto Upload Once the NAS is associated with your Flickr account, you can configure auto upload settings in the following screen. Figure 132 Applications > Auto Upload > Flickr/YouTube > Config (Flickr) Cloud Storage User’s Guide...
  • Page 244 Chapter 12 Auto Upload The following table describes the labels in this screen. Table 78 Applications > Auto Upload > Flickr/YouTube > Config (Flickr) LABEL DESCRIPTION Flickr Account Configuration Username This field displays the Flickr account authorized for the auto upload feature. Photo Space Usage This shows how much storage space for photos (in size and percentage) you have used and how much space is still available on your Flickr account.

  • Page 245: Configuring The Youtube Settings

    Chapter 12 Auto Upload Table 78 Applications > Auto Upload > Flickr/YouTube > Config (Flickr) (continued) LABEL DESCRIPTION Grace Period N Specify how long the NAS should wait when you add a new file for auto upload. For minutes example, if you set the grace period to 5 minutes, the NAS uploads a new file after it has been in a watched folder for 5 minutes.
  • Page 246 Chapter 12 Auto Upload Once the NAS is associated with your YouTube account, you can configure auto upload settings in the following screen. Figure 134 Applications > Auto Upload > Flickr/YouTube > Config (YouTube) The following table describes the labels in this screen. Table 79 Applications >...
  • Page 247 Chapter 12 Auto Upload Table 79 Applications > Auto Upload > Config (YouTube) (continued) LABEL DESCRIPTION Switch User Click this to use a different YouTube account for the auto upload feature. Folder Selection Folder Watch List This table displays a list of shares and folders selected for auto upload. Files stored in these locations are uploaded to your YouTube account.

  • Page 248: Ftp Uploadr Screen

    Chapter 12 Auto Upload Table 79 Applications > Auto Upload > Config (YouTube) (continued) LABEL DESCRIPTION Who can see your Determine who has the right to see files uploaded to your YouTube account. media files on Select Only You if you do not want anyone else to see your files. YouTube? Select Anyone to allow everyone to see your files.

  • Page 249: Adding Or Editing An Ftp Server Entry

    Chapter 12 Auto Upload The following table describes the labels in this screen. Table 80 Applications > Auto Upload > FTP Uploadr LABEL DESCRIPTION Enable FTP Uploadr Use the check box to enable or disable the FTP Uploadr. Click Apply to save your changes.

  • Page 250: Ftp Uploadr Preferences Screen

    Chapter 12 Auto Upload In the FTP Uploadr screen, click the Add Server or Edit Server button to open the following screen. Figure 136 Applications > Auto Upload > FTP Uploadr > Add or Edit a Server The following table describes the labels in this screen. Table 81 Applications >...
  • Page 251 Chapter 12 Auto Upload In the FTP Uploadr screen, click the Preferences icon to open the following screen. Figure 137 Applications > Auto Upload > FTP Uploadr > Preferences The following table describes the labels in this screen. Table 82 Applications > Auto Upload > FTP Uploadr > Preferences LABEL DESCRIPTION Folder Watch List...
  • Page 252 Chapter 12 Auto Upload Table 82 Applications > Auto Upload > FTP Uploadr > Preferences (continued) LABEL DESCRIPTION Click this to open the following screen where you can set a folder that contains files you want the NAS to automatically upload. •...

  • Page 253: Dropbox

    HAPTER Dropbox 13.1 Overview The Dropbox Web-based file hosting service uses cloud computing to let you use file synchronization to store and share files and folders with others across the Internet. Use your Dropbox account to easily move files to your NAS and have the NAS download *.torrent files. 13.2 Dropbox Screen Use the Dropbox screen to log the NAS into your Dropbox account.
  • Page 254 Chapter 13 Dropbox The following table describes the labels in this screen. Table 83 Applications > Dropbox LABEL DESCRIPTION Status This shows the status of the NAS Dropbox application’s interaction with the Dropbox server. Disable: The NAS Dropbox application is turned off. Ready: The NAS Dropbox application has authenticated with the Dropbox server and is ready to use.

  • Page 255: How To Use Dropbox With The Nas

    Chapter 13 Dropbox Table 83 Applications > Dropbox (continued) LABEL DESCRIPTION Enable Dropbox Select this to synchronize and back up your Dropbox account. The first time you do this a Dropbox screen prompts you to log into your Dropbox account. Then a NAS pop-up opens.
  • Page 256 Chapter 13 Dropbox admin\Dropbox\FromDropbox folder in the format of “filename(n).extension”. Here is an example of the Drop2NAS folder. Note: Do not delete the NAStoken file as it is needed for your NAS to work with the Dropbox account. Figure 139 Dropbox\Drop2NAS Using the zDownload Folder The NAS copies *.torrent files in the zDownload folder to the NAS’s admin\download\torrents folder and automatically starts downloading them.

  • Page 257: Using Time Machine With The Nas

    HAPTER Using Time Machine with the NAS 14.1 Overview Time Machine is a backup system provided by Mac OS X. It automatically backs up everything on your Mac, including pictures, music, videos, documents, applications, and settings. This chapter helps you to enable Time Machine in OS X to use your NAS as a backup volume. 14.2 Time Machine Screen Use the Time Machine screen to turn Time Machine support on or off, and designate the share for Time Machine backups.
  • Page 258 Chapter 14 Using Time Machine with the NAS Click Apple > System Preferences. Then go to System and select Time Machine. Turn Time Machine ON. Then click Change Disk. Select share01 as the backup disk. Then click Use for Backup. Cloud Storage User’s Guide...
  • Page 259 Chapter 14 Using Time Machine with the NAS When prompted for the username and password of share01, enter the login information for an existing user account with write access permission on share01 (for information on configuring user accounts and shares see Section 5.6 on page 100).
  • Page 260 Chapter 14 Using Time Machine with the NAS Cloud Storage User’s Guide...

  • Page 261: Users

    HAPTER Users 15.1 Overview This chapter introduces the Users screens of the NAS. Use the Users screens to create and manage administrator and user accounts. Administrators can: • Configure and manage the NAS. • Create volumes, shares, and user accounts. •...
  • Page 262 Chapter 15 Users Use this screen to create and manage accounts for users who can store files on the NAS. Figure 142 Sharing > Users The following table describes the labels in this screen. Table 85 Sharing > Users LABEL DESCRIPTION Add User Click this to open a screen where you can configure a new user account.

  • Page 263: User Icons

    Chapter 15 Users Table 85 Sharing > Users (continued) LABEL DESCRIPTION Delete Selected Select an account and click this to open a screen where you can delete the user Users account. User Info Select an account and click this to open a screen displaying the amount of storage space used by the account.
  • Page 264 Chapter 15 Users Click the Add User button in the Users screen to open the following screens. Click the Edit User button in the screen shown previously to edit an existing account. Figure 143 Sharing > Users > Add or Edit a User: General Settings Figure 144 Sharing >...

  • Page 265: Usernames

    Chapter 15 Users Table 87 Users > Add or Edit a User (continued) LABEL DESCRIPTION Password (Confirm) You must type the exact same password that you just typed in the above field. Account Type Select Administrator to give the account full configuration and management access to the NAS.

  • Page 266: Displaying User Info

    Chapter 15 Users • ftp • anonymous-ftp • anonymous • nobody • root • pc-guest • admin • password 15.4 Displaying User Info Use this screen to display a user’s information. In the Users screen, select an account and click User Info to open the following screen. Figure 146 Sharing >...

  • Page 267: Groups

    HAPTER Groups 16.1 Overview This chapter introduces the Groups screens. Use the Groups screens to create and manage groups. You can assign users to groups and grant individual groups access rights to specific shares. 16.2 What You Can Do • Use the main Groups screen (Section 16.3 on page 267) to display and manage a list of groups created on the NAS.

  • Page 268: Adding Or Editing A Group

    Chapter 16 Groups The following table describes the labels in this screen. Table 89 Sharing > Groups LABEL DESCRIPTION Add Group Click this to open a screen where you can configure a new group. Search Click this to display a search field. Type the name of a group and then click Search to look up the group you specified.

  • Page 269: Group Names

    Chapter 16 Groups Click the Add Group button in the Groups screen to open the following screen. Click the Edit Group button in the screen shown previously to edit an existing group. Figure 148 Sharing > Groups > Add or Edit a Group The following table describes the labels in this screen.
  • Page 270 Chapter 16 Groups • Multiple spaces within names are converted to a single space. • Group names are case insensitive. The group name cannot be the same (no matter the letter case) as an existing group. For example, if a group exists with the name 'FAMILY', you cannot create a group named 'family'.

  • Page 271: Shares

    HAPTER Shares 17.1 Overview A share is a set of access permissions mapped to a specific folder on a volume. It is equivalent to the Windows concept of a shared folder. You can map a share to a network drive for easy and familiar file transfer for Windows users.

  • Page 272: Shares Screen

    Chapter 17 Shares 17.3 Shares Screen Click Sharing > Shares in the navigation panel to open the following screen. This screen lists all shares created on the NAS. Figure 149 Sharing > Shares The following table describes the labels in this screen. Table 91 Sharing >...
  • Page 273 Chapter 17 Shares Table 91 Sharing > Shares (continued) LABEL DESCRIPTION Status This field displays the share icons. represents a Built-in share on a volume on the internal hard drives. represents a Predefined or User-Created share on a volume on the internal hard drives.

  • Page 274: Adding Or Editing Share

    Chapter 17 Shares 17.3.1 Adding or Editing Share Click Add Share to create a new share. In the Shares screen, select a share and click Edit Share to open the following screen. Use this screen to create or edit a share. Figure 150 Shares >...

  • Page 275: Configuring Advanced Share Access

    Chapter 17 Shares Table 92 Shares > Add Share (or Edit Share) (continued) LABEL DESCRIPTION Share Access Assign access rights (full, read only or deny) to users or groups. If you publish the share to the media server or the web, all users will have at least read-only access to the share, regardless of what you configure here.

  • Page 276: Public And Anonymous Share Access Rights

    Chapter 17 Shares The following table describes the labels in this screen. Table 93 Sharing > Shares > Add Share (or Edit Share) > Advanced LABEL DESCRIPTION Available Users/Groups This field lists the users/groups to which you can assign access rights. Authority Use this field to assign access rights to users/groups.

  • Page 277: Configuring Recycle Bins

    Chapter 17 Shares 17.4.2 Configuring Recycle Bins In the Sharing > Shares screen, click Recycle Bin to open the following screen. Figure 152 Sharing > Shares > Recycle Bin The following table describes the labels in this screen. Table 94 Sharing > Shares > Recycle Bin LABEL DESCRIPTION Clean Recycle Bin every N...
  • Page 278 Chapter 17 Shares The following table describes the labels in this screen. Table 95 Sharing > Shares > Share Browser LABEL DESCRIPTION Create Folder Type a folder name and click Apply to make a new folder. The name can be 1 to 239 single- byte (no Chinese characters allowed for example) ASCII characters.

  • Page 279: Moving Or Copying Files

    Chapter 17 Shares Table 95 Sharing > Shares > Share Browser (continued) LABEL DESCRIPTION Modified Date This field displays a file’s latest modification date. Close Click this to close the screen. 17.5.1 Moving or Copying Files Use this screen to move or copy files to another share. In the Share Browser screen, select a file or folder and click Move or Copy to open the following screen.
  • Page 280 Chapter 17 Shares Cloud Storage User’s Guide...

  • Page 281: Webdav

    HAPTER WebDAV 18.1 Overview The WebDAV HTTP extension lets users edit and manage files stored on remote servers. The NAS’s WebDAV service allows client programs that support WebDAV, such as NetDrive and BitKinex on Windows, Mac OS Finder, and Linux file browsers remotely edit and manage files stored on the NAS. 18.2 WebDAV Screen Use the WebDAV screen to allow remote users to use client programs that support WebDAV to edit and manage files stored on the NAS.

  • Page 282: How To Use Netdrive With The Nas

    Chapter 18 WebDAV Table 97 Sharing > WebDAV (continued) LABEL DESCRIPTION Apply Click this to save your changes. Reset Click this to discard any unsaved changes and restore previously saved settings. 18.3 How to Use NetDrive with the NAS Here is an example of how to use the NetDrive WebDAV client with the NAS. Download and install NetDrive.
  • Page 283 Chapter 18 WebDAV Name the drive and specify the URL of the share to access. Select SSL if the NAS forces HTTPs use. Specify your user name and password for accessing the share on the NAS. Figure 157 NetDrive Add Drive Cloud Storage User’s Guide...
  • Page 284 Chapter 18 WebDAV Cloud Storage User’s Guide...

  • Page 285: Maintenance Screens

    HAPTER Maintenance Screens 19.1 Overview This chapter discusses the Maintenance screens. The Maintenance screens allow you to manage system configurations. 19.2 What You Can Do • Use the Power screen (Section 19.3 on page 285) to configure power settings for the NAS, including power saving, UPS, power on/off after power failure, power on/off schedule, and Wake on LAN.
  • Page 286 Chapter 19 Maintenance Screens Click Maintenance > Power to display the following screen. Figure 158 Maintenance > Power The following table describes the labels in this screen. Table 98 Maintenance > Power LABEL DESCRIPTION Power Management Turn off hard Enter the number of minutes to wait when the NAS is idle before spinning the hard disks disk(s) down to sleep (hibernation).
  • Page 287 Chapter 19 Maintenance Screens Table 98 Maintenance > Power (continued) LABEL DESCRIPTION Always Select this option to keep the NAS from automatically restarting when the power is Power Off restored after a power failure. This is a computer’s “traditional” behavior. Select this if you have other servers such as a domain controller or DNS server that you want to start or check after a power failure before the NAS turns on.

  • Page 288: Editing The Power Control Schedule Screen

    Chapter 19 Maintenance Screens 19.3.1 Editing the Power Control Schedule Screen Click Maintenance > Power Management > Edit to open this screen. Use this screen to configure power control schedules to have the NAS turn on, turn off, or reboot at specified times. Figure 159 Maintenance >...

  • Page 289: Log Screen

    Chapter 19 Maintenance Screens Table 99 Maintenance > Power Management > Edit (continued) LABEL DESCRIPTION Execute Time Enter the time, day, and/or day of the month as appropriate for this power control (hh:mm) schedule entry. Leave more than 10 minutes between the execution times of the entries. If the NAS turns off or restarts while a user is transferring files to or from the NAS, the transfer fails.

  • Page 290: Report Config Screen

    Chapter 19 Maintenance Screens Use this screen to display all NAS logs. There are at most 512 entries in the log. Older logs are removed by the system. You cannot download the log file via FTP or CIFS. Figure 160 Maintenance > Log The following table describes the labels in this screen.

  • Page 291: Email Setting

    Chapter 19 Maintenance Screens • Use the Syslog Server Setting screen (Section 19.4.4 on page 293) to enable the syslog server and select the categories to include in the log report. 19.4.2 Email Setting You can enable and configure e-mail alerts from the NAS. In the Report Config screen, click the Email Setting tab to open the following screen.

  • Page 292: Report Setting

    Chapter 19 Maintenance Screens 19.4.3 Report Setting You can have the NAS email you alerts and reports. In the Report Config screen, click the Report Setting tab to open the following screen. Figure 162 Maintenance > Log > Report Config: Report Setting The following table describes the labels in this screen.

  • Page 293: Syslog Server Setting

    Chapter 19 Maintenance Screens 19.4.4 Syslog Server Setting You can enable the syslog server and select the categories to include in the log report. In the Report Config screen, click the Syslog Server Setting tab to open the following screen. Figure 163 Maintenance >...
  • Page 294 Chapter 19 Maintenance Screens The following table describes the labels in this screen. Table 104 Maintenance > Configuration LABEL DESCRIPTION Backup Current Configuration Settings Backup Click this to save the current configuration of the NAS to your computer. A pop-up screen appears asking you to confirm.

  • Page 295: Ssl Certification

    Chapter 19 Maintenance Screens 19.6 SSL Certification Click Maintenance > SSL to open this screen, where you can turn on HTTPS, create a public key certificate, or upload a public key certificate that was issued by a known certificate authority. Figure 165 Maintenance >...

  • Page 296: Modifying Or Creating A Certificate

    Chapter 19 Maintenance Screens The following table describes the labels in this screen. Table 105 Maintenance > SSL LABEL DESCRIPTION Force HTTPs Select the Force HTTPs option to turn on the NAS’s web browser security. Anyone who connects via HTTPS to the NAS must install the public key certificate associated with it.

  • Page 297: Shutdown Screen

    Chapter 19 Maintenance Screens The screen is also the same for the Create a certificate authorized by other CA option. Figure 166 Maintenance > SSL > Create or Edit a Certificate The following table describes the labels in this screen. Table 106 Maintenance >...

  • Page 298: Technical Reference

    Chapter 19 Maintenance Screens Click Maintenance > Shutdown to open the following screen. Figure 167 Maintenance > Shutdown The following table describes the labels in this screen. Table 107 Maintenance > Shutdown LABEL DESCRIPTION Restart Click this to have the device perform a software restart. Shutdown Click this to shut down the system and restart it again later.

  • Page 299: Log Severity Levels

    Chapter 19 Maintenance Screens Table 108 Log Classes (continued) DESCRIPTION CATEGORY Network This log class shows information on network configuration, setting changes and so on. Storage This log class shows information on the NAS’s internal and external storage activities. Backup This log class shows information on all backup-related activities.
  • Page 300 Chapter 19 Maintenance Screens Table 110 Log Messages (continued) CLASS SEVERITY MESSAGE Copy/Sync ERROR [USB Sync] Sync Failed at Folder %s. Button Copy/Sync ERROR Modify COPY/SYNC Button Configuration: %s Button Copy/Sync ERROR Please Change Your Folder Name. Invalid Path: %s Button Copy/Sync INFO...
  • Page 301 Chapter 19 Maintenance Screens Table 110 Log Messages (continued) CLASS SEVERITY MESSAGE Download INFO Download service initialized Service Download INFO Download service pause %s by user Service Download INFO Download service set %s to %s priority by user Service Download INFO Download service set default download location to %s Service...
  • Page 302 Chapter 19 Maintenance Screens Table 110 Log Messages (continued) CLASS SEVERITY MESSAGE Download INFO Download service added %d rules from ipfilter.dat Service Download INFO Download service detected invalid ip range %s in ipfilter.dat Service Download WARNING Download service default location does not exist. Load default Service Download WARNING...
  • Page 303 Chapter 19 Maintenance Screens Table 110 Log Messages (continued) CLASS SEVERITY MESSAGE Services INFO The date and time are updated manually. Services INFO The time is updated manually. Services NOTICE FTP server stops Services NOTICE FTP server starts Services NOTICE MyClock has changed daylight saving interval Services NOTICE...
  • Page 304 Chapter 19 Maintenance Screens Table 110 Log Messages (continued) CLASS SEVERITY MESSAGE storage Info initialize Repair Degraded Raid [Volume1]: SUCCESS storage error initialize Repair Degraded Raid [Volume1]: FAILED storage Info initialize Repair Degraded Raid [ Disk Group 1]: SUCCESS storage error initialize Repair Degraded Raid [ Disk Group 1]: FAILED storage...
  • Page 305 Chapter 19 Maintenance Screens Table 110 Log Messages (continued) CLASS SEVERITY MESSAGE NOTICE An external USB hub device is plugged/unplugged. Users ALERT Failed %s login attempt (incorrect password or inexistent username) Users ALERT Failed %s login attempt (incorrect password or inexistent username) Users INFO User %s has logged in from %s!
  • Page 306 Chapter 19 Maintenance Screens Table 110 Log Messages (continued) CLASS SEVERITY MESSAGE Power INFO Job [%s] is pending because other job is running Management Power INFO Job [%s] is canceled by user Management Power INFO Restore job [%s] is triggered by user Management Power INFO...

  • Page 307: Protect

    HAPTER Protect 20.1 Overview This chapter introduces different ways of protecting data on the NAS and covers the Protect screens. Table 111 Overview of Protection Methods SITUATION ACTION Unexpected NAS behavior after configuration Back up the NAS configuration file before you make changes major configuration changes.

  • Page 308: Backup: Step 1

    Chapter 20 Protect Click Protect > Backup to open the following screen. Figure 170 Protect > Backup The following table describes the labels in this screen. Table 112 Protect > Backup LABEL DESCRIPTION Backup Add Job Click this to create and customize a backup job. Edit Job Select a backup job in the list and click this to make some changes to it.
  • Page 309 Chapter 20 Protect Click Add Job in the Protect > Backup screen to open the following: Figure 171 Protect > Backup: Step 1 The following table describes the labels in this screen. Table 113 Protect > Backup: Step 1 LABEL DESCRIPTION Job Information Job Name...
  • Page 310 Chapter 20 Protect Table 113 Protect > Backup: Step 1 LABEL DESCRIPTION Backup Type Choose the backup type the NAS implements for the backup job. Archive - This is a backup of the source folder in an archive format. Once you backup your files in the target folder, you cannot access the files individually unless you have the extracting tool used by the NAS.

  • Page 311: Backup: Step 2

    Chapter 20 Protect 20.3.2 Backup: Step 2 Use this screen to specify where the files you want to backup are located and set where you want the backup to be stored. Figure 172 Protect > Backup: Step 2 Cloud Storage User’s Guide...
  • Page 312 Chapter 20 Protect The following table describes the labels in this screen. Table 114 Protect > Backup: Step 2 LABEL DESCRIPTION Backup Source Select an (internal) volume and the folders and files to back up using this tree interface. Click to browse through folders, sub-folders and files.
  • Page 313 Chapter 20 Protect Table 114 Protect > Backup: Step 2 LABEL DESCRIPTION Remote Select this to back up to another device. For Archives: The remote device can be another NAS in the network. Fill in the following fields in order to be able to access it.

  • Page 314: Backup: Step 3

    Chapter 20 Protect 20.3.3 Backup: Step 3 Use this screen to specify compression, encryption and purge policies for the backup job. This step is only available if you are doing an archive backup or a synchronization backup to a remote target. Figure 173 Protect >...

  • Page 315: Backup: Step 4

    Chapter 20 Protect Table 115 Protect > Backup: Step 3 LABEL DESCRIPTION Previous Click this to go back to the previous screen. Next Click this to go to the next screen. 20.3.4 Backup: Step 4 Click this to specify the schedule for the backup job. The backup job automatically runs according to the schedule that you set in this screen.

  • Page 316: Edit Job Screen

    Chapter 20 Protect Table 116 Protect > Backup: Step 4 LABEL DESCRIPTION Step 2: Please This is only available if you selected Monthly as your backup frequency. select the day of Select the day in a month when you want the NAS to perform the backup job. the month Previous Click this to go back to the previous screen.
  • Page 317 Chapter 20 Protect Table 117 Protect > Backup > Edit: Step 1 LABEL DESCRIPTION Backup Type This field is read-only and shows the backup type. Source folder(s)/ This is read-only and shows the path of the source folder for backup. file(s) Backup Target This field is read-only and shows on which volume (whether internal or external) the...

  • Page 318: Edit Job: Step 2

    Chapter 20 Protect 20.3.7 Edit Job: Step 2 Use this screen to edit the schedule for the backup job. Figure 176 Protect > Backup > Edit: Step 2 The following table describes the labels in this screen. Table 118 Protect > Backup > Edit: Step 2 LABEL DESCRIPTION Scheduler Settings...

  • Page 319: Restore Archive Screen

    Chapter 20 Protect 20.3.8 Restore Archive Screen Use this screen to restore previous backups made with the NAS. 20.3.9 Restore Archive: Step 1 Click Protect > Backup screen (Section 20.3 on page 307). You can restore a previous backup job by selecting a backup job from the list and clicking Restore Archive.

  • Page 320: Restore Archive: Step 2

    Chapter 20 Protect 20.3.10 Restore Archive: Step 2 Use this screen to select the folder where the archive you want to restore is located. Figure 178 Protect > Backup > Restore Archive: Step 2 The following table describes the labels in this screen. Table 120 Protect >...

  • Page 321: Restore Screen

    Chapter 20 Protect The following table describes the labels in this screen. Table 121 Protect > Backup > Restore Archive: Step 3 LABEL DESCRIPTION Step 3. Set a restore target and start restoring Original Location Select this to restore the files to their original location in the NAS. Other Location Click this to select a folder where you want to place the restored files.

  • Page 322: Restore: Step 1

    Chapter 20 Protect 20.4.1 Restore: Step 1 You can access this screen by clicking Protect > Restore. Figure 180 Protect > Restore: Step 1 The following table describes the labels in this screen. Table 122 Protect > Restore: Step 1 LABEL DESCRIPTION Step 1.

  • Page 323: Restore: Step 2

    Chapter 20 Protect Table 122 Protect > Restore: Step 1 LABEL DESCRIPTION Browse Click this to select where the previous backup that you want to restore is located. • Volume - Select a volume from the list. • Current Location - This is the location of the selected folder. •...

  • Page 324: Restore: Step 3

    Chapter 20 Protect Table 123 Protect > Restore: Step 2 LABEL DESCRIPTION Restored Time Select a previous backup job in the list that you want to restore to your NAS. Previous Click this to go back to the previous screen. Next Click this to go to the next screen.

  • Page 325: Restore: Step 4

    Chapter 20 Protect 20.4.4 Restore: Step 4 Use this screen to select the location in the NAS where you want to restore your backup. Figure 183 Protect > Restore: Step 4 The following table describes the labels in this screen. Table 125 Protect >...
  • Page 326 Chapter 20 Protect If you forgot the NAS password, then use the RESET button (see Section 1.1.5 on page 17) to return the NAS to the factory default configuration. Note: Configuration File Backup and Restoration does not affect data (your files and folders), volumes on the NAS.

  • Page 327: Troubleshooting

    HAPTER Troubleshooting 21.1 Troubleshooting Overview This chapter offers some suggestions to solve problems you might encounter. The potential problems are divided into the following categories. • Power, Hardware, Connections, and LEDs • NAS Starter Utility • NAS Login and Access •...
  • Page 328 Chapter 21 Troubleshooting • Turn the NAS off and on. • If the problem continues, contact the vendor. An HDD LED is off. The HDD LED is off when the NAS cannot detect a hard drive in the drive bay. Replace or install a hard drive.

  • Page 329: Nas Starter Utility

    Chapter 21 Troubleshooting • Make sure the Ethernet cable is connected properly to the NAS and connected to another (Ethernet) device. Make sure the other device is turned on. If it’s connected directly to a computer, make sure that the computer network card is working (ping 127.0.0.1 on the computer).

  • Page 330: Nas Login And Access

    Chapter 21 Troubleshooting The NAS Starter Utility discovered my NAS but the status is always unreachable, even though I can access it. You may need to add the NAS Starter Utility to your software firewall’s allow list or lower your software firewall or anti-virus scanner’s security level.

  • Page 331: Enabling Scripting Of Safe Activex Controls

    Chapter 21 Troubleshooting • If you are trying to login directly by typing the server name into your web browser’s address field, make sure you are using the correct server name as the web site address. • The default server name is ‘NAS’ followed by the number of your model (‘NAS540’ for example).
  • Page 332 Chapter 21 Troubleshooting In Internet Explorer, click Tools, Internet Options and then the Security tab. Figure 184 Internet Options: Security Click the Custom Level... button. Under Script ActiveX controls marked safe for scripting, make sure that Enable is selected (the default). Click OK to close the window.

  • Page 333: I Cannot Access The Nas

    Chapter 21 Troubleshooting I can see the login screen, but I cannot log in to the NAS. • Make sure you have entered the username and password correctly. The default username is admin, and the default password is 1234. These fields are case-sensitive, so make sure [Caps Lock] is not on.

  • Page 334: Users Cannot Access The Nas

    Chapter 21 Troubleshooting • In Windows XP or 2000, click Start > Settings > Control Panel > Network Connections (Network and Dial-up Connections in Windows 2000/NT) > Local Area Connection > Properties. • Check that Client for Microsoft Networks is in the list of components and has its check box selected.

  • Page 335: External Usb Drives

    Chapter 21 Troubleshooting • Check the NAS’s DNS setting. The DNS server the NAS is using must be able to resolve the domain controller’s address. If the domain controller uses a private IP address, the NAS needs to use a private DNS server. If the domain controller uses a public IP address, the NAS needs to use a public DNS server.

  • Page 336: Firmware

    Chapter 21 Troubleshooting Replacing smaller disks in a RAID 1, RAID 5, or RAID 6 with larger capacity hard disks did not expand the storage capacity. The NAS normally expands the storage capacity by itself after rebuilding the RAID but may not if the NAS rebooted during the RAID re-build.

  • Page 337: Networking

    Chapter 21 Troubleshooting Enter \\nas followed by the number of your model (540 for example) or the Server Name you assigned the NAS. This shows you the folders in the NAS. Use drag-and-drop or copy-and-paste to transfer files from your NAS to your local computer’s folder or your storage device.

  • Page 338: Media Server Functions

    Chapter 21 Troubleshooting I cannot use some applications in the Web Configurator. • The firmware installed in your NAS includes the features mentioned in Section 4.6.2 on page This does not include the applications you can install using the Package Management screen. •...
  • Page 339 Chapter 21 Troubleshooting If an iTunes client is connected, the NAS’s iTunes server function scans the published media server folders for files every three minutes. Leave iTunes connected to the NAS for three minutes. Then use the NAS’s eject button (as shown next) to disconnect. Figure 186 iTunes Eject Button Then click the NAS’s link to reconnect.

  • Page 340: Download Service Functions

    Chapter 21 Troubleshooting If you have files from the iTunes Store that use DRM, you need to use your Apple account ID and password to authorize other computers to play the files. Apple permits you to authorize up to five computers at a time.

  • Page 341: Auto Upload

    Chapter 21 Troubleshooting • Make sure the person trying to access the share is using Internet Explorer 6.0 (and later) or Firefox 1.07 (and later). • You need to use a public address to access the NAS’s web-published shares from the Internet. If your NAS uses a private IP address, use the public IP address of your Internet gateway (firewall) and configure NAT or port forwarding on your Internet gateway and possibly firewall rules in order to let people access the NAS’s web-published shares from the Internet.

  • Page 342: Package Management

    Chapter 21 Troubleshooting Make sure the NAS is connected to the Internet. See Section 9.4 on page 175 for details about testing network connections. Click Maintenance > Log to check the NAS’s log for a message about the file. If the log message displays “no such file or directory”, the file may have been removed from the NAS.

  • Page 343: Backups

    Chapter 21 Troubleshooting 21.18 Backups I cannot make a backup. • Check that enough space is available on the external disk. If there isn’t you may need to purge older backups or delete other files on the backup USB disk or NAS. •...
  • Page 344 Chapter 21 Troubleshooting • Increase the user’s quota on the volume containing the local sync folder (see Section 15.3.2 on page 263). Check for any logs about removal of the user account. When you remove a user’s NAS account, the NAS also removes the link to the user’s Google account.

  • Page 345: Appendix A Product Specifications

    PP EN D I X Product Specifications See also Chapter 1 on page 15 for a general overview of the key features. LEDs This table describes the NAS’s LEDs. Table 127 LEDs COLOR STATUS DESCRIPTION POWER White The NAS is turned on and receiving power. The NAS is turned off.
  • Page 346 Appendix A Product Specifications • Audio: LPCM (not supported as a file format), MP3, WMA, M4A, M4B, MP4, 3GP, WAV, OGG, FLAC, AAC, MP2, AC3, MPA, MP1, AIF, ASF, FLV, DSD • Images: JPEG, PNG, TIF, TIFF, BMP, GIF • Video: WMV, MPEG2, MP1, MPG, SPTS, MP4, AVI, VOB, DivX, 3GP, VDR, MPE, DVR-MS, Xvid, M1V, M4V, MOV, MPV, MKV, OGG, FLV, MTS Note: Not all published file types can be viewed by all client applications.

  • Page 347: Appendix B Customer Support

    • Brief description of the problem and the steps you took to solve it. Corporate Headquarters (Worldwide) Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Asia China • ZyXEL Communications (Shanghai) Corp. ZyXEL Communications (Beijing) Corp. ZyXEL Communications (Tianjin) Corp. • http://www.zyxel.cn India • ZyXEL Technology India Pvt Ltd • http://www.zyxel.in Kazakhstan •...
  • Page 348 • ZyXEL Singapore Pte Ltd. • http://www.zyxel.com.sg Taiwan • ZyXEL Communications Corporation • http://www.zyxel.com Thailand • ZyXEL Thailand Co., Ltd • http://www.zyxel.co.th Vietnam • ZyXEL Communications Corporation-Vietnam Office • http://www.zyxel.com/vn/vi Europe Austria • ZyXEL Deutschland GmbH • http://www.zyxel.de Belarus • ZyXEL BY • http://www.zyxel.by...
  • Page 349 Appendix B Customer Support Belgium • ZyXEL Communications B.V. • http://www.zyxel.com/be/nl/ Bulgaria • ZyXEL България • http://www.zyxel.com/bg/bg/ Czech • ZyXEL Communications Czech s.r.o • http://www.zyxel.cz Denmark • ZyXEL Communications A/S • http://www.zyxel.dk Estonia • ZyXEL Estonia • http://www.zyxel.com/ee/et/ Finland • ZyXEL Communications •...
  • Page 350 • ZyXEL Communications Poland • http://www.zyxel.pl Romania • ZyXEL Romania • http://www.zyxel.com/ro/ro Russia • ZyXEL Russia • http://www.zyxel.ru Slovakia • ZyXEL Communications Czech s.r.o. organizacna zlozka • http://www.zyxel.sk Spain • ZyXEL Spain • http://www.zyxel.es Sweden • ZyXEL Communications • http://www.zyxel.se Switzerland •...
  • Page 351 Ecuador • ZyXEL Communication Corporation • http://www.zyxel.com/ec/es/ Middle East Egypt • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml Middle East • ZyXEL Communication Corporation • http://www.zyxel.com/homepage.shtml North America • ZyXEL Communications, Inc. - North America Headquarters • http://www.us.zyxel.com/ Cloud Storage User’s Guide...
  • Page 352 Appendix B Customer Support Oceania Australia • ZyXEL Communications Corporation • http://www.zyxel.com/au/en/ Africa South Africa • Nology (Pty) Ltd. • http://www.zyxel.co.za Cloud Storage User’s Guide...

  • Page 353: Appendix C Legal Information

    ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimers ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein.

  • Page 354: Safety Warnings

    Appendix C Legal Information Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Viewing Certifications Go to http://www.zyxel.com to view this product’s documentation and certifications. ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase.
  • Page 355 Appendix C Legal Information • Do NOT allow anything to rest on the power adaptor or cord and do NOT place the product where anyone can walk on the power adaptor or cord. • Do NOT use the device if the power adaptor or cord is damaged as it might cause electrocution. •...
  • Page 356 Appendix C Legal Information Environmental Product Declaration Cloud Storage User’s Guide...

  • Page 357: Index

    Index Index print server configuration name access rights web publishing 189, 205, 215 Flickr activation shares 275, 276 example YouTube port number activation archive download service authorization Flickr/YouTube Flickr 240, 242 YouTube FTP Uploadr auto upload recycle bins 81, 274 Flickr/YouTube web publishing activation...
  • Page 358 Index 174, 176 documentation related certificate Domain Name System, see DNS editing tutorial domain user verifying troubleshooting troubleshooting share access CIFS download period control cloud download service cloud storage 188, 210 219, 235 activation collaboration adding a task 196, 203 configuration configuration COPY/SYNC button...
  • Page 359 Index File Transfer Protocol over Explicit TLS, see FTPES searching File Transfer Protocol over TLS, see FTPS Guide Quick Start files downloading uploading FileZilla fingerprint firmware, upgrading Home Flickr icons access rights hot spare activation HTTP port authorization 240, 242 HTTPS 129, 281, 295 grace period...
  • Page 360 Index download service activation notifications, download service maintenance backup settings logs power management failure resume one-way incremental backup schedule online backup other documentation reset restoring settings ownCloud shutdown upgrading firmware master browser media server 188, 190 configuration P2P download iTunes server 188, 192, 210 IP filtering 201, 202...
  • Page 361 Index private cloud scheduling, download service protect secure connections backup server backup tutorial Syslog protection, download service TFTP 211, 212 public key certificate server entry, FTP Uploadr editing server name publishing shares setup COPY/SYNC button download service Flickr FTP Uploadr media server Quick Start Guide P2P download...
  • Page 362 Index USB devices forgot password 170, 171 330, 331 volumes LED indicators striping local user share access synchronization 207, 217, 219 login configuration media files directions NAS Starter Utility single direction overview tutorial user share access two directions web configurator access Syslog server two-way synchronization system...
  • Page 363 Index web configurator icons login navigation panel password status web publishing 189, 205, 215 activation example port number troubleshooting web security workgroup name YouTube access rights activation authorization configuration 245, 246 grace period video category zCloud Cloud Storage User’s Guide...
  • Page 364 Index Cloud Storage User’s Guide...

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