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ORANGE Surf & Pay User Manual
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ORANGE Surf & Pay User Manual

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Summary of Contents for ORANGE Surf & Pay

  • Page 1 Surf & Pay User guide...
  • Page 2 contents Welcome Introduction 2. Hardware and browser requirements 3. Check and install the hardware step 1 : Contents of the box. step 2 : Install Wi-Fi & 3G antennas, insert SIM into SIM slot. step 3 : Plug your Surf & Pay to the main socket to recharge the embedded battery. step 4 : Connect PC and switch on Surf &...

  • Page 3: Table Of Contents

    5. Owner’s customer charging step 1 : Create a new pricing. step 2 : Create a customer account. step 3 : Re-charging an end user. step 4 : End user checkout. step 5 : End user expired account. step 6 : End user deleting account. step 7 : End user History Data.
  • Page 4 Welcome ! Thank you for choosing Orange and Surf & Pay. Your Surf & Pay is equipped with the best mobile technology to provide you with high speed broadband services. To install Surf & Pay service, you need a data SIM card, a computer equipped with an Ethernet or Wi-Fi connection and an internet browser.
  • Page 5 Introduction With network coverage provided by Orange, Surf & Pay transform the 3G signal to Wi-Fi signal and worked as internet access point. It could provide charge service in hotel, restaurant, Internet cafe and cruise, etc. increasing people’s life convenience and also make profit.
  • Page 6 Key features include : Simplicity : provides a user-friendly interface without needs of any other hardware and software except a browser like IE8. Billing system : it supports user management, monitor, checkout, recharging, receipt print and history data inquiry. Battery : chargeable battery embedded. It could afford at least 4 working hours for Surf &...
  • Page 7 2. Hardware and browser requirements To manage Surf & Pay offer, you need a simple personal computer with a LAN connection and an internet browser with the following requirements : Microsoft Internet Explorer 6 Microsoft Internet Explorer 7 Microsoft Internet Explorer 8 Microsoft Internet Explorer 9 Firefox Apple Safari...
  • Page 8 3. Check and install the hardware Step 1 : Contents of the box contents...
  • Page 9 Plug your Surf & Pay to the main socket to recharge the embedded battery. Connect main supply by power adapter (also could be powered by embedded battery) then the embedded battery will start charging. Please use power adapter provided by Orange only to avoid problems. contents...
  • Page 10 Step 4 : Connect PC and switch on Surf & Pay. Connect one end of the Ethernet cable to your PC’s LAN port, connect another end to LAN port of Wi-Fi router. Then switch on the Wi-Fi router. See diagram below : contents...
  • Page 11 Power : light means you connected the power adapter correctly. BAT-C : light means the battery is charging now. BAT-L : orange shows low power, green means sufficient power. Wi-Fi : light means Wi-Fi is working. LAN : light means Ethernet cable connect correctly.
  • Page 12 Step 6 : Surf & Pay main functions. Broadband internet access. contents...
  • Page 13 Step 7 : Where should you locate your Surf & Pay ? Your Surf & Pay service will provide you with broadband access via a powerful 3G network. In order to fully exploit all your Surf & Pay advanced features, please follow these recommendations : Locate your Surf &...
  • Page 14 4. Software set-up Step 1 : Launch your web browser. , and input 192.168.8.1 in address Launch your web browser like IE8 : bar as below. contents...
  • Page 15 Step 2 : Login in and basic settings. Default login with reseller account (username super, default password super). In “Advanced > System Tools > Account Management” menu. Reseller could edit the password of reseller account. Please change your password for security reason. contents...
  • Page 16 Step 3 : Check 3G status. It’s showing the strength of the network speed. 3 types : Low, Medium and Strong. It’s appear green when the SIM card working. It’s appear red when the SIM card not working. It’s showing the type of connection you have 3G or 2G. contents...
  • Page 17 Step 4 : Clock settings. Note : clock is very important for the use of Surf & Pay service. So make sure clock in Surf & Pay showing in the right top corner of user interface is correct. Go to ‘‘Advanced >...
  • Page 18 Step 5 : Wi-Fi connection. Go to ‘‘Advanced > Wi-Fi > Wi-Fi basic” to change the Wi-Fi settings if necessary. Reseller needs to inform their end user this access point name (SSID), so end user could search it via their PC with Wi-Fi feature. contents...

  • Page 19: Owner's Customer Charging

    5. Owner’s customer charging. Step 1 : Create a new pricing (1/3). > Pricing’’. Add new price to define your price that you will Go to ‘‘Billing charge to your customers before starting using Surf & Pay billing service. It’s available with 2 optional pricing methods. Click ‘‘Add’’...
  • Page 20 Step 1 : Create a new pricing (2/3). Charging by time : you use it when the customer would like to use the internet on time base (for example 1 euro/hour). Charging by volume : you use it when the customer would like to use the internet on volume base (for example 1 euro/MB).
  • Page 21 Step 1 : Create a new pricing (3/3). Note : Each price has a name and the maximum number of prices you can create is 10. Name : give a name to the price (no space authorized). Fee type : select he fee type in the drop down list. Unit cost : choose your currency of the unit cost out of 18 currencies (for example 1 euro/hour).
  • Page 22 Step 2 : Create a customer account (1/6). To create a customer account after get prepaid, go to ‘‘Billing > User management’’ to create user name and password to give it to the end user visiting the internet cafe or hotel. Click ‘‘Add’’...
  • Page 23 Step 2 : Create a customer account (2/6). Please fill in the following info : User name and Password : the software will propose a username and password by default, you can change it if you want. Money amount : please fill the amount that your end user gave you, based on his choice time or volume.
  • Page 24 Step 2 : Create a customer account (3/6). You can create up to 20 user names and passwords. The length of user name have to be between 6 to 12 characters that the owner could define, includes letters and numbers, capital letter and small letter are distinguished.
  • Page 25 Step 2 : Create a customer account (4/6). Print : By clicking on «Print», the owner can print the username and password and how to connect to give it to the end-user. contents...
  • Page 26 Step 2 : Create a customer account (5/6). Delete : The owner could delete charge record by clicking on «Delete». contents...
  • Page 27 The owner should provide the end user : Wi-Fi hotspot name (by default “Orange Surf and Pay”) and network key (by default “super”). End user personal username and password after launching his browser.
  • Page 28 Step 3 : Re-charging an end user (1/2). If the end user would like to recharge his account during surfing, he could ask the owner. The owner should go to ‘‘Billing > User Management’’, choose the end-user line. Recharge the account as below : contents...
  • Page 29 Step 3 : Re-charging an end user (2/2). Then insert the new amount then click save : contents...
  • Page 30 Step 4 : End user checkout (1/3). If the end user would like to checkout, do as follow : The owner should go to ‘‘Billing > User Monitor > Checkout icon’’ : contents...
  • Page 31 Step 4 : End user checkout (2/3). After clicking ‘‘Checkout’’ icon, it shows the final end user bill : Note : This is only the preview bill not final bill. The owner should not charge end user by this bill. After clicking ‘‘Checkout’’...
  • Page 32 Step 4 : End user checkout (3/3). After checkout the end user account will disappear in User Monitor and in user Management will shows balance 0, and this account couldn’t pass authentication : contents...
  • Page 33 Step 5 : End user expired account. When the validation date of the end user account expires, the balance will be 0. The end user expired account will be deleted from User management every 5 minutes. The end user expired account couldn’t pass authentication. Step 6 : End user deleting account.
  • Page 34 Step 7 : End user History Data. The owner could search the history of the end user account based on username and date. If search by date, the date should be the account checkout day. contents...

  • Page 35: End User Focus

    6. End user focus. The end user has a PC (1/3). How an end user can connect using the local PC of the cyber owner ? Step 1 : Go to the internet browser. Browse the internet then you will go to the Surf & Pay Page. Step 2 : Switch off pop up blocker in your browser.
  • Page 36 The end user has a PC (2/3). Step 3 : Customer login. Below Surf & Pay end user page will appear, then you should insert the personal User name & Password : Step 4 : Start browsing the internet. contents...
  • Page 37 The end user has a PC (3/3). Step 5 : Monitoring, pause or leave. Monitoring : the popup window shows your “User Name”, “Pricing”, “Expired Time” and “Remaining Time” of your account connection. Pause : Click on “pause” button (see below), and the reseller could see the same information (see below).
  • Page 38 Switch on the Wi-Fi functionality of your laptop. Step 2 : Find the Orange Surf & Pay Wi-Fi hotspot : Select the network. By default it’s “Orange Surf and Pay” or ask to the owner of the place. Type the network key (by default) : super Step 3 : Launch your internet browser.
  • Page 39 The end user comes with his Wi-Fi laptop (2/4). Step 4 : Switch off pop up blocker in your browser. Step 5 : Customer login : Below authentication hotspot page will appear. Fill the Username and Password given by the owner. contents...
  • Page 40 The end user comes with his Wi-Fi laptop (3/4). Step 6 : Start browsing the internet. Step 7 : Monitoring, pause or leave. Monitoring : the popup window shows your “User Name”, “Pricing”, “Expired Time” and “Remaining Time” of your account connection. Pause : Click on “pause”...
  • Page 41 The end user comes with his Wi-Fi laptop (4/4). Leave : to stop being charged by Surf & Pay is to disconnect Wi-Fi connection. Note : the popup window may be blocked by your browser. Check the blocking popup window in your browser settings. contents...

  • Page 42: End User Management

    7. End user management. Step 1 : End user monitoring (1/2). In the same time customer login, reseller could see below changes on GUI : “Status” in “User Management” menu becomes “Activated” : contents...
  • Page 43 Step 1 : End user monitoring (2/2). Account appears in ‘‘online’’ in “User Monitor” menu : It means Surf & Pay starts to charge this account. contents...
  • Page 44 Step 2 : End user pause (1/2). When customer wants to leave for a while and stop being charged, he could click “Pause” icon in popup window. Then he couldn’t access Internet any more and coursly will not be charged. Hotspot authentication page will appear if he tried to browse.
  • Page 45 Step 2 : End user pause (2/2). 2) The account in “User Monitor” menu will show red : Customer in pausing situation could re-login by input account into authentication page again. Then all changes in reseller’s screen caused by customer pausing will disappear. Status info : green color : on-line, red color : left at (date/time) contents...
  • Page 46 Step 3 : End user leave (1/2). Another way to stop being charged by Surf & Pay is to disconnect Wi-Fi. Once when customer disconnects Wi-Fi, reseller could see below change : 1) A popup window will show at the right bottom corner of reseller’s screen : 2) The account in “User Monitor”...
  • Page 47 Step 3 : End user leave (2/2). When end user reconnects Wi-Fi, reseller could see information in popup window changes from “account has left” to “account has paused” : 3) Customers have to re-login via authentication page if he wants to access Internet again.

  • Page 48: End User Paid Record

    8. End user paid record. Paid : Go to ‘‘Billing > Paid’’. You can search the paid record saved in Surf & Pay. You can search the user paid record by user name and date. contents...
  • Page 49 Click Export button to download the paid record file to a PC. It could be read by Microsoft Excel. contents...

  • Page 50: End User Historical Report

    9. End user historical report. History Report : Go to ‘‘Billing > History Report’’. You could search the history of the end user account based on username and date. If search by date, the date should be the day when account’s balance turn to zero. contents...
  • Page 51 Click Export icon to download the historical report to a PC. It could be read by Microsoft Excel contents...