Troubleshooting - Sage Tea Maker BTM800UK Instruction Booklet

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TroUBLeSHooTInG

ProBLeM
Tea Maker™ will
not switch 'on'
The Tea Maker™
will not work
The LCd light has
gone out
I cannot select a
certain function
The LCd screen
displays 'reSeT'
The LCd screen
displays 'error'
28
PoSSIBLe CAUSe
Check the power plug is securely inserted into the outlet.
Insert the power plug into an independent outlet.
Insert the power plug into a different outlet.
Reset the circuit breaker if necessary.
For additional safety the Tea Maker™ is fitted with a thermal
cut out. In the event of severe overheating, the Tea Maker™ will
automatically shut down to prevent further damage. Should
this continue, call the Sage ™ by Heston Blumenthal ‰ Customer
Service Centre 0844 334 5110.
Check the glass jug is securely positioned on the power base.
The Tea Maker™ goes into standby mode if not used for 3
minutes.
To re-activate the Tea Maker™ out of standby mode:
- Remove then replace the glass jug from the power base.
- Press any button on the power base except the
HOT WATER|Cancel or TEA|Cancel buttons.
The LCD screen will re-illuminate.
Certain features cannot be selected or changed during the
heating or brewing cycle. The LCD screen may temporarily
change or a sound alert may be heard, but no changes to the
cycle will be made.
The LCD screen will display a flashing 'RESET' when there is
a resettable electronic issue. Remove the plug from the wall
outlet, wait 5 seconds, then plug back in.
Call Sage ™ by Heston Blumenthal ‰ Customer Service
0844 334 5110 if the 'RESET' message continues.
The LCD screen will display a flashing 'ERROR' when there is a
non-resettable issue with the appliance. Should this occur, call
the Sage ™ by Heston Blumenthal ‰ Customer Service Centre
0844 334 5110.

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