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Parkwood Pellet Fires
Models Maxi Compact & Insert
Installation Operating & Service Manual
DO NOT INSTALL OR OPERATE THIS FIRE UNTIL THE INSTALLER AND OPERATORS HAVE
ENTIRELY READ THIS MANUAL. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD VOID THE
WARRANTY OR RESULT IN DAMAGE TO THE FIRE.
Private Bag 9038, Wanaka
NEW ZEALAND 9343
Ph: 64 (03) 4432965
0800 PARKWOOD
0800 727596
Email: info@parkwood.co.nz
www.parkwood.co.nz
© Firemakers Limited - (ver4 2013)

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  • Page 1 Parkwood Pellet Fires Models Maxi Compact & Insert Installation Operating & Service Manual DO NOT INSTALL OR OPERATE THIS FIRE UNTIL THE INSTALLER AND OPERATORS HAVE ENTIRELY READ THIS MANUAL. FAILURE TO FOLLOW THESE INSTRUCTIONS COULD VOID THE WARRANTY OR RESULT IN DAMAGE TO THE FIRE.
  • Page 2: Table Of Contents

    Installation, Operating and Service Manual TABLE OF CONTENTS INTRODUCTION ....................................4 GLOSSARY ......................................4 SAFETY NOTES ....................................5 FIRE DESCRIPTION ..................................7 SPECIFICATIONS .................................... 7 FUEL SPECIFICATIONS ................................8 SAFETY & RATING LABEL LOCATIONS ..........................9 PELLET FIRE ASSEMBLY................................9 REMOVING THE FIRE FROM THE PALLET ..........................
  • Page 3 Keep this Manual and the Certificate of Compliance issued by the Installer / Council in a safe place for future reference or any future warranty claims. Parkwood reserves the rights to any carbon credits associated with this product. Pellet Fuel Facts Because of their density, wood pellets require a vacuum to burn in and they will not combust outside of a vacuum chamber.
  • Page 4: Introduction

    Installation, Operating and Service Manual INTRODUCTION This is a detailed Manual that will ensure the safe and proper installation and operation of your Parkwood Pellet Fire. Please ensure that the Installer and all Operators: 1. Read and familiarise themselves with the Entire Manual and Safety Notes.
  • Page 5: Safety Notes

    Failure to follow instructions may result in damage to the Fire, property damage, bodily injury, or even death. It is recommended that you have your Fire installed by an authorised Parkwood Pellet Fires Distributor or at least have them inspect the installation. A qualified installer must install this Pellet Fire.
  • Page 6 29. Do not abuse the glass by striking it or slamming the door. Do not attempt to operate the Fire with broken glass. The Fire has 5mm Pyroceramic glass. Replacement glass must be purchased from a Parkwood Pellet Fires Distributor. To clean the glass, use a dampened, paper towel, or tissue. Always dampen with water only. For difficult to remove stains, dip the dampened cloth into some ash from the ash pan.
  • Page 7: Fire Description

    The front top of the Fire lifts up for easy loading of fuel. 1. Parkwood Pellet Fires are simple and safe to use. A relatively small amount of fuel is burned in an extremely efficient firebox to provide a constant even heat.
  • Page 8: Fuel Specifications

    Because the heat output and ash content of various quality wood pellet fuel differs, this will considerably affect the performance and heat output of Fire. Parkwood Pellet Fires recommend that you burn only premium quality wood pellet fuel. Poor quality pellet fuel will result in excessive amounts of ash in the Burn Pot Liner, less than normal heat output and the firebox becoming black with carbon.
  • Page 9: Safety & Rating Label Locations

    1. Each Fire has a serial number fixed to the Rating Label attached to the inside of the Hopper Lid. Record the serial number and the Installers Registration Number on the Warranty Registration Card and post it to Parkwood Pellet Fires within 30 days of the installation to register your warranty.
  • Page 10: Door Cover Assembly

    A Pedestal Hearth Pad is not required if a non-combustible surface (Tiles/Slate) protrudes 150mm forward of the Fire Box Door opening. A non combustible pad (Available from Parkwood) may be used to extend and existing hearth to the required 150mm.
  • Page 11: Installations

    If a power point needs to be installed, a qualified Electrician must carry this task out. Parkwood Pellet Fires are supplied with a three-prong (earthed) plug. The Fire will not operate properly in a non- compliant improperly earthed electrical outlet. Contact a local electrician to ensure proper electrical power is provided to the Fire.
  • Page 12: Air Supply Considerations

    Air Supply Consideration Parkwood fires draw air from the room to provide oxygen to the fire. Due consideration must be given to where the air will come from. Many old houses are draughty with gaps round windows or doors etc. Air flow with such houses is not usually a problem.
  • Page 13: Installation Configurations

    INSTALLATION CONFIGURATIONS FREE STANDING INTERNAL VERTICAL INSTALLATION Parkwood recommends an internal vertical installation as the preferred installation. The vertical rise assists the Exhaust Fan with natural draft, wind induced flueing failure will not occur and extreme cold cannot cool the gasses before they are flued or cause condensation to form as can be the situation with some external installations.
  • Page 14: Free Standing External Vertical Installation

    Installation, Operating and Service Manual clearance (75mm from the inner flue) is met by installing a Parkwood supplied Wall / Ceiling Ring. Fit a non combustible shield (12mm from the combustible surface) if safe clearances for flue components cannot be achieved.
  • Page 15: Free Standing External Vertical Installation Diagram

    Installation, Operating and Service Manual Free Standing External Vertical Installation Diagram COWL FLASHING 600mm 25mm TRIPLE SKIN AT WALL / CEILING 75mm RING SUPPORT BRACKET (If required) DOUBLE SKIN FLUE CLEANOUT TEE TRIPLE SKIN AT WALL / CEILING RING NON-COMBUSTIBLE EXISTING FLOOR FLOOR PROTECTION Free Standing Safe Clearances...
  • Page 16: Fireplace Insert Installation

    FIREPLACE INSERT INSTALLATION 1. Parkwood Pellet Fires are designed to be inserted into existing fireplaces or zero clearance boxes minimum depth 450mm, minimum width of the cavity is 600mm. Minimum height of the cavity is 605mm (add 25mm if a pedestal hearth is fitted).
  • Page 17: Fire Place Insert Safe Clearances

    Installation, Operating and Service Manual Fire Place Insert Safe Clearances Minimum clearances to combustible materials: Side Wall to front side of Unit 200mm Mantel to front top of Unit 325mm (Requires 290mm to allow hopper lid to fully open) Top Rear of Unit Side Rear of Unit 25mm Rear of Unit...
  • Page 18: Installers Flue Instructions

    Installation, Operating and Service Manual Installing the Surround Panels 1. After leveling and locating the Fire and installing flueing and power, pull the Fire out from the Fireplace to allow the Surround Panels to be installed. 2. The Insert Surround Panels are designed to mount 365mm back from the front of the Fire just behind the Side Panel air vents.
  • Page 19: Wall Thermostat Installation

    All Parkwood Pellet Fires supplied flue is 1200mm long and crimped at one end so that it fits into the receiving flue component. All joins on all stainless steel flue components must be sealed with a minimum of 260º Celsius heat resistant silicone sealant, they must overlap a minimum of 40mm and be fixed in place with three (3) sheet metal screws.
  • Page 20: Pellet Fire Components

    M205 Fast Blow Fuse. Wall Thermostat: A wall-mounted thermostat can be hard wired into the wiring loom of all Parkwood Pellet Fires. The thermostat will call for more or less heat depending on the thermostat temperature setting and the Control Panel will deliver more or less fuel as required.
  • Page 21: Control Panel Display

    Installation, Operating and Service Manual CONTROL PANEL DISPLAY Below is an illustration of the Parkwood Pellet Fires Control Board Panel. Each function of the Control Board is identified. H e a t / T i m e T i m e S e t...
  • Page 22: Operating Modes

    ¼ full. 7. The first time the Parkwood Pellet Fire is fired up, an odor and smoke may emanate from the Fire. This is oil from the metal and the paint burning off and is quite normal. Once the Fire is “burnt in” (after first firing) no more smoke should appear.
  • Page 23: Operating Procedures - Damper Models

    Liner after placing it in the Burn Pot) and the Burn Pot Liner holes must be clear of any ash or clinker to ensure ignition occurs. The Parkwood Pellet Fire has been designed so that the Burn Pot Liner can be cleaned while the fire is still operating so that the pellets can be maintained at the recommended depth of 10-15mm.
  • Page 24: Normal Operating Procedure

    Installation, Operating and Service Manual 12. If for any reason the Igniter should fail, you may use a Little Lucifer, Hexamine Tablet or similar to light the pellets and the Fire will continue to operate normally. Ensure the Burn Pot Liner is clear of any ash or clinker and that it is correctly positioned against the Igniter Housing.
  • Page 25: Normal Operating Procedure

    Burn Pot Liner. If high ash content fuel presents, follow the procedures detailed below. The Parkwood Pellet Fire has been designed so that the Burn Pot Liner can be cleaned while the fire is still operating so that the pellets can be maintained at the recommended depth of 10-15mm.
  • Page 26: Insufficient Air

    Fire. Any fuel, even approved types of fuel may tend to clinker. The Parkwood Pellet Fire has been designed so that the Burn Pot Liner can be cleaned while the fire is still operating so that the pellets can be maintained at the recommended depth of 10-15mm.
  • Page 27: Setting The Time And Using The Control Switches

    SETTING THE TIME AND USING THE CONTROL SWITCHES Parkwood Pellet Fires are fitted with a One Shot Timer that enables the Fire to turn on or off at pre set times. The Timer must be reset each time you want the Fire to turn on or off. This one shot feature ensures the Fire does not operate when not intended and it enables the Burn Pot Liner to be cleaned before use.
  • Page 28: Pellet Feed

    Do not put any unburnt pellets in the Ash Pan. 4. The Parkwood Pellet Fire has been designed so that the Burn Pot Liner can be cleaned while the fire is still operating so that the pellets can be maintained at the recommended depth of 10-15mm.
  • Page 29: Weekly Maintenance

    From serial No 100956 onward the Maxi has a modified ash pan to prevent it from being left partly open. There is a slot at the bottom of each side of the fire box for the ashpan to lock into. Slide the ashpan in until it stops , lift the front and tilt it back at the top slightly to slot it in at the bottom.
  • Page 30: Trouble Shooting

    Exhaust Fan Mount and the ends of the Exhaust Manifolds. Use a bottle cleaning brush (or similar) to clean the Exhaust Manifolds. Note: On Maxi Models, the Exhaust Manifold Inspection Port is accessed by removing the Ash pan.
  • Page 31: Fuse Location Diagram

    Fire. To compensate for this you may have to clean your Burn Pot Liner more regularly and have your Air Damper Rod set to provide more or less air than usual. Parkwood Pellet Fires recommends that pellet fuel is purchased in 1 ton quantities to reduce any inconvenience caused by different quality batches of pellet fuel.
  • Page 32: Fuel Feed Problems

    Ordering a second Burn Pot Liner from your Distributor is also helpful if you burn your pellet fire for extended periods. NOTE: PARKWOOD ACCEPTS NO RESPONIBILITY OR LIABILITY FOR THE PERFORMANCE OR RELIABILITY OF THE FIRE IF SUB STANDARD PELLET FUEL IS USED.
  • Page 33: Pcb. Controller

    PCB. CONTROLLER When the display is powered up, “PARKWOOD” then the firmware revision number displays, ie. “1.12” If the display fails on initial starting ensure that the fire was plugged in to the mains supply at least five minutes before turning the fire on;...
  • Page 34: E Fail

    Installation, Operating and Service Manual E FAIL When I turn the power on “E Fail” displays on the Control Panel. There is no power to the Exhaust Fan. Pressing the “ON / OFF” switch will remove this display. Check the Exhaust Fan fuse or repair the Exhaust Fan or wiring as required.
  • Page 35: Warranty

    Qualified technicians should carry out all other servicing and preventative maintenance. WARRANTY The enclosed Warranty Registration Card must be forwarded to Parkwood within 30 days of installation. If your fire is not registered with Parkwood no parts will be supplied under warranty. Failing to adhere to the operating instructions will void the Warranty and may damage the fire.
  • Page 36 Pellet Fires within thirty (30) days subsequent to the date of purchase. If you are unable to find the Warranty Registration Card, please call your Distributor or Parkwood to arrange a replacement. 4. Remedies in the Event of Failure. In the event a Parkwood Pellet Fire fails to perform as warranted, the following terms and conditions will apply: a.
  • Page 37 Installation, Operating and Service Manual Parkwood Pellet Fires Firemakers Limited Private Bag 9038, Wanaka NEW ZEALAND 9343 Ph: 64 (03) 4432965 Email: info@parkwood.co.nz www.parkwood.co.nz For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 5 & 6 and throughout the manual.
  • Page 38 Installation, Operating and Service Manual For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 5 & 6 and throughout the manual. © 20.3.2011 Firemakers Limited Page 38...
  • Page 39 Installation, Operating and Service Manual For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 5 & 6 and throughout the manual. © 20.3.2011 Firemakers Limited Page 39...
  • Page 40 Installation, Operating and Service Manual For safe installation and operation of your pellet Fire, read and follow the safety instructions on pages 5 & 6 and throughout the manual. © 20.3.2011 Firemakers Limited Page 40...

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