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Troubleshooting
Failure symptoms
The battery
indicator light on
the meter is off,
and the motor does
not work
Motor is operating
when battery lock is
unlocked
The motor stops
intermittently
Reduced Ride Time
Battery is not fully
charging
Headlights doesn't
work
Controller does not
function
Wiring Diagram
DO NOT RETURN STORE. For questions regarding assembly and use, call Customer Service: 877-441-6999.
Cause of Problem
Battery voltage is too low
Battery is not providing
proper power
The battery lock does not
work, preventing battery
from being properly secured
The throttle handle is
connected incorrectly to
the controller
Controller is damaged
Poor or loose battery
connection
Battery moving due to
vibration
Battery is unable to hold
charge properly
Battery supplying lower
voltage
Battery has gone bad
The charger has no output
Poor contact between the
charger plug and the
charger socket
Switch of the headlights
doesn't work or connection
short-circuit in the
controller
Solution
Immediately charge
Replace the battery
Replace of the battery
lock
Reconnect per wiring
diagram
Replace the controller
Adjust or clean contacts
Check or replace Battery
lock
Replace of the battery
Battery maintenance or
replacement
Replace the battery
Check connections or
Replace the charger
Clean or Replace
charger socket
Replacing of the switch,
check connection
Replacing of the
controller
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