Sony KDL-32R500C Service Manual
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Sony KDL-32R500C Service Manual

Lcd tv
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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:

SERVICE MANUAL

GN1S
CHASSIS
ORIGINAL MANUAL ISSUE DATE: 02/2015
Segment: SE2N
Version
Date
Subject
1.0
02/2015
Original manual issue.
LCD TV
9-888-173-A1

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Summary of Contents for Sony KDL-32R500C

  • Page 1: Service Manual

    HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL GN1S CHASSIS ORIGINAL MANUAL ISSUE DATE: 02/2015 Segment: SE2N Version Date Subject 02/2015 Original manual issue. LCD TV 9-888-173-A1...
  • Page 2 SERVICE MANUAL GN1S CHASSIS Segment: SE2N LCD TV 9-888-173-A1...

  • Page 3: Model List

    KDL-40R510C Black RMT-TX102U (U2) (ECU) ECUADOR (LA8) KDL-40R550C Black RMT-TX102U (LA1) CHILE PERU (UC2) VENEZUELA US/CND KDL-48R557C Black RMT-TX102B (CO1) KDL-40R555C Black RMT-TX102B (CR1) COLOMBIA COSTA RICA (ECU) ECUADOR (LA8) CHILE PERU VENEZUELA KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 4: Warnings And Cautions

    Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual.
  • Page 5 Les composants identifi es par une trame et par une marque du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel.

  • Page 6: Use Caution When Handling The Lcd Panel

    Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10) It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 7: Safety Check-Out

    7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. 8. For safety reasons, repairing the Power board and/or Inverter board is prohibited. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 8 Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 9 Figure 5: LF logo on circuit board Handling the FLEXIBLE FLAT CABLE (FFC) When you insert / pull out FFC, please grasp a reinforcement board and main < Insertion> <Pull out> body of FFC KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 10: Self Diagnosis Function

    Amber Failure Red Blinking The number of LED blinking indicates cause of failure. Amber/Green Error of panel ID Blinking:0.5sec Amber/ 0.5sec Green Blinking Amber Software Updating Blinking: 1sec On / 1sec Off Blinking KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 11: Diagnostic Test Indicators

    DISPLAY OF STANDBY LED FLASH COUNT Panel I2C COMM Error B* or Source board Error Backlight Error B* board Error Subwoofer Error B* board Error B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 12: Self-Diagnostic Screen Display

    Press the Channel 7 => Channel 0 . Exiting the Self-diagnostic screen To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 13 Error name LED flashings Error count 0- indicates no error was detected. 1- indicates an error was detected. Panel operation time by hour (MAX:65535) Boot count (MAX:65535) Total operation time by hour (MAX:65535) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 14 • Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items. Note: About the rear cover disassembly method, please refer to “APPENDIX-2”. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 15 STAND BASE S STAND METAL L S STAND METAL R S SCREW, SCREW, REAR COVER +PSW +PSW SCREW M4X12 M4X12 +BVTP AC ADAPTOR 3X10 SCREW LABEL, UNDER TERMINAL +BVTP 3X10 POWER SUPPLY CORD FOOT,STAND FOOT,STAND KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 16 BRACKET, SIDE (OWL) A-2066-876-B COMPL SVC BA_SE2N_BR_32W LA8/CR1/ECU A-2066-906-B COMPL SVC BA_SE2N_LA_32W A-2066-938-B COMPL SVC BA_SE2N_UC_32W 4-564-765-01 SHEET,THERMAL(5595) 1-859-099-11 LOUDSPEAKER 1-458-751-21 CARD, WIRELESS LAN A-2066-599-A HKK(MOUNT) 4-566-498-01 LIGHT, GUIDE (OWL) A-2069-838-A P-MOD (IS5F320VNO0101) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 17 DISASSEMBLY AND PARTS LIST 1-1. KDL-32R500C/505C/507C 1-1-2. Screws Part No Description 4-167-019-21 SCREW, +PSW M3X8 2-580-602-01 SCREW, +PSW M4X12 2-990-421-41 SCREW (+PSW) (M3X6) 7-685-647-79 SCREW +BVTP 3X10 TYPE2 IT-3 KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 18 REF. No. PART No. DESCRIPTION MARK 1-910-805-23 CONNECTOR ASSY 10P [CN9000(BA/BE)-(LS) (1)] 1-910-805-19 HARNESS ASSY [CN9700(BA)-(H-BOARD)-(TACT KEY) / CN4001(BA)-(SP) (1)] 1-848-838-11 FLEXIBLE FLAT CABLE 5P [CN9701(BA/BE)-(WIFI) (1)] 1-848-853-11 FLEXIBLE FLAT CABLE 30P [CN8601(BA/BE)-(SOURCE BOARD) (1)] KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 19 METAL L M STAND METAL R M REAR COVER FOOT,STAND SCREW, +PSW FOOT,STAND AC ADAPTOR M4X12 SCREW, LABEL, UNDER TERMINAL +PSW M4X12 POWER SUPPLY CORD SCREW SCREW +BVTP FOOT,STAND +BVTP FOOT,STAND 3X10 3X10 KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 20 BRACKET, SIDE (OWL) A-2066-880-B COMPL SVC BA_SE2N_BR_40F LA8/CR1/ECU A-2066-910-B COMPL SVC BA_SE2N_LA_40F A-2066-942-B COMPL SVC BA_SE2N_UC_40F U2/UC2/LA1 4-564-765-01 SHEET,THERMAL(5595) 1-859-099-11 LOUDSPEAKER 1-458-751-21 CARD, WIRELESS LAN A-2066-599-A HKK(MOUNT) 4-566-498-01 LIGHT, GUIDE (OWL) A-2069-842-A P-MOD (NS5F400VND0101) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 21 DISASSEMBLY AND PARTS LIST 1-2. KDL-40R510C/550C/555C/557C 1-2-2. Screws Part No Description 7-685-647-79 SCREW +BVTP 3X10 TYPE2 IT-3 2-990-421-41 SCREW (+PSW) (M3X6) 4-167-019-21 SCREW, +PSW M3X8 KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 22 REF. No. PART No. DESCRIPTION MARK 1-910-805-29 CONNECTOR ASSY 10P [CN9000(BA/BE)-(LS) (1)] 1-910-805-25 HARNESS ASSY [CN9700(BA)-(H-BOARD)-(TACT KEY) / CN4001(BA)-(SP) (1)] 1-848-839-11 FLEXIBLE FLAT CABLE 5P [CN9701(BA/BE)-(WIFI) (1)] 1-848-842-11 FLEXIBLE FLAT CABLE 51P [CN8600(BA/BE)-(SOURCE BOARD)(1)] KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 23 STAND BASE ML STAND METAL L ML FOOT, REAR COVER SCREW, +PSW STAND SCREW, M4X12 STAND +PSW M4X12 METAL R SCREW AC ADAPTOR +BVTP FOOT,STAND LABEL, UNDER TERMINAL 3X10 POWER SUPPLY CORD FOOT,STAND FOOT,STAND KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 24 LOUD SPEAKER ASSY SE2N 48INCH BR6 1-458-751-21 CARD, WIRELESS LAN except BR6 1-458-751-41 CARD, WIRELESS LAN A-2066-599-A HKK (MOUNT) 4-549-024-01 LIGHT, GUIDE (OWL) 4-566-498-01 LIGHT, GUIDE (OWL) except BR6 A-2061-934-A P-MOD (NS5S480VND0101) A-2069-846-A P-MOD (NS5F480VND0101) except BR6 KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 25 DISASSEMBLY AND PARTS LIST 1-3. KDL-48R510C/550C/555C/557C 1-3-2. Screws Part No Description 2-580-602-01 SCREW, +PSW M4X12 2-990-421-41 SCREW (+PSW) (M3X6) 4-167-019-21 SCREW, +PSW M3X8 4-472-518-01 SCREW, +PSW M3X6 7-685-647-79 SCREW +BVTP 3X10 TYPE2 IT-3 KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 26 HARNESS ASSY [CN9700(BA)-(H-BOARD)-(TACT KEY) / CN4001(BA)-(SP) (1)] 1-848-840-11 FLEXIBLE FLAT CABLE 5P [CN9701(BA/BE)-(WIFI) (1)] 1-848-844-11 FLEXIBLE FLAT CABLE 51P [CN8600(BA/BE)-(SOURCE BOARD) (1)] except BR6 1-848-904-11 FLEXIBLE FLAT CABLE 51P [CN8600(BA/BE)-(SOURCE BOARD) (1)] BR6 KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 27 TAPE (3M 1350FB-1)15MMX66M BLK 1-785-504-21 ADAPTOR, CONVERSION LA8/CR1/ECU * 4-562-276-11 MANUAL, INSTRUCTION * 4-562-279-11 MANUAL, INSTRUCTION U2/UC2 * 4-562-282-31 MANUAL, INSTRUCTION * 4-562-284-31 MANUAL, INSTRUCTION * 4-562-287-31 MANUAL, INSTRUCTION * 4-566-298-31 MANUAL, INSTRUCTION CR1/ECU KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 28 1) Turn on the main power switch to place this set in standby mode. 2) Press the buttons on the remote commander as follows, and entering service mode. i+ (info) 3) Service mode display. 4) After entering service mode, then turn off the power switch. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 29: Accessing Serial Number Edit

    Select YES if input data is correct. Select NO if input data is incorrect. Note : * The font color of SERIAL NUMBER is change to orange Press <Enter> to save answer. after YES is selected. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 30: Accessing Model Name Edit

    Note : * The font color of NO is change to black when it is selected. 2) Press button on Remote to select character. Remote Commander Note : * The font color of SERIAL NUMBER is white after NO is selected. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 31 Note :* The font color of MODEL NAME Note: *The font color of NO is change to is white after NO is selected. black when it is selected. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 32: White Balance Adjustment

    ADJUSTMENT WHITE BALANCE ADJUSTMENT 1) Press button on Remote to enter White Balance Adjustment. Remote Commander 2) Press button to to change intended Color Temp adjustment.(Cool , Neutral and Warm) Remote Commander KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 33 R/G/B Offset setting around Low luminance Adjustment (Default Value 0) 4) After adjustment completed go to Data Save and press  until it shows “W/B” and press enter. Press  Press Enter Data is Saved KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 34 Return to original WB data To perform Recall data, go to Recall Data and press  until it shows “W/B” and press enter. Press  Press Enter Reset R/G/B gain & offset to default KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 35 WB data AC Off and ON is needed after Recall data.(For function 6(ii)). Short time flicker (White pattern changes 3 times) can be observed to verify the Copy Data operation is working. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 36: Triage Chart

    Light Source Board Panel AC Adaptor Speaker Unit LS Harness Main Harness Speaker Harness FFC Cable K-Board Most likely defective part Secondary possible defective part B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 37: Flow Chart

    B* Board Type Size PAN ASIA,AMERICA EUROPE 32” Note : TV must be power OFF condition before unplug any of the FFC/FPC/wire/cable from the board. 40” -> This is to prevent possibility circuit damage happen. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 38 BA  JL6017. 12V? B-Board Check voltage at JL006 Change B- Check LVDS B* Board Type board Size PAN ASIA,AMERICA EUROPE 32” 40” After checking, take note of NG condition & change B board KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 39: Troubleshooting

    +ve probe is touching the needle. Adaptor Take out adaptor and check the output voltage. Change B-board 19V – 19.5V? (Refer Figure 1) Figure 1: How to check adaptor’s output voltage. Change adaptor KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 40 F4000 broken, Audio IC problem, to CN4001 Replace F4000 IC4001 damage & perform AC OFF - ON No 3x blinking Change B* board B* Board Type Size DONE PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 41 Fuse B-board (F6003) ok? 3.3V? Check JL6009. Check JL6007. B-Board DDCON 3.3V? 12V? LVDS Check JL6022. B-board 3.3V? Check JL6007. DDCON 12V? (IC6010) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” LVDS 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 42 Panel or O-Cell Issue *O-Cell or *Panel Module Cable (FFC) Cable Issue * O-Cell or Panel Module replacement depends on service capabilities 5x Blinking Still Happens B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 43 ON (before go to 6x blinking) Check voltage at CL9003 SW issue 0.5V – 1.3V Install board on another panel Change board B* Board Type Panel issue Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 44 CN4505 & perform AC OFF - ON No connectivity of F4501 7x blinking & F4501 OK F4501 broken, Audio IC problem, Replace F4501 IC4505 damage No 7x blinking Change KK board DONE KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 45 Driver Problem Problem Problem Still No Picture Change Panel Replace B-Board Module* or O-Cell* Picture OK Picture OK B* Board Type Size PAN ASIA,AMERICA EUROPE Panel or O-Cell B-Board Issue Issue 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 46 “Analog RF No Sound” No Sound? HDMI Audio Refer “HDMI Audio No Sound” No Sound? USB Audio Refer “USB Audio No Sound” No Sound? Scart In/Out (BE board only) Refer “Scart (In/Out) No Sound” No Sound? KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 47 No Sound No connectivity of F4000 Check fuse connectivity F4500 broken at F4000 F4000 OK No Sound Audio IC problem IC4000 damage Change B-Board B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” DONE KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 48 No Sound Sound Headphone problem Use another Headphone No Sound & Headphone OK HP IC (IC4000) or Main IC (IC5000) problem Change B*-board B* Board Type Size PAN ASIA,AMERICA EUROPE DONE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 49 No Sound & Speaker / Headphone OK Main IC (IC5000) or No Sound Audio IC (IC4001/IC4505) or HP IC (IC4000) problem B* Board Type Change B*-board Size PAN ASIA,AMERICA EUROPE 32” 40” DONE KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 50 Raster sound, OK? Refer “Tuner Problem” Tuning, OK? Sound UI setting, OK? Correct UI setting (TV System, AFT, Audio Filter) No Sound B* Board Type Change B*-board Size PAN ASIA,AMERICA EUROPE 32” 40” DONE KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 51 HDMI source, OK? Change HDMI source/channel No Sound Refer “Speaker No Sound” Raster sound, OK? Refer “HDMI Problem” HDMI Playback, OK? B* Board Type Change B*-board Size PAN ASIA,AMERICA EUROPE 32” 40” DONE KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 52 UI setting, OK? Correct UI setting 32” (Music, Video) 40” *Confirm with OSD on bottom panel, if playback not support. No Sound Change B*-board *Please refer to IM for detail supported USB audio format. DONE KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 53 Replace at F4500/F4501 F4500/F4501 No Sound & F4500/F4501 OK No Sound & F4500/F4501 OK Audio IC problem, IC4505 damage Change B- Board DONE B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 54: Video Problem

    Problem Problem  OK Condition : No part short-circuited * OK Condition : No solder splash can be seen  NG Condition : Solder splash can be seen NG Condition : Part short-circuited KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 55 Problem Problem  OK Condition : No solder splash can be seen  OK Condition : No part short-circuited  NG Condition : Solder splash can be seen NG Condition : Part short-circuited KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 56 TROUBLE SHOOTING 3-8. HDMI PROBLEM 3-8-1. HDMI No Picture Basic Checking (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 57 TROUBLE SHOOTING 3-8-2. HDMI 1 & 2 Failure (BA (Non MHL) Board) - Main Flowchart (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 58 TROUBLE SHOOTING 3-8-3. HDMI 1 & 2 Failure (BA (Non MHL) Board) +5V FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 59 TROUBLE SHOOTING 3-8-4. HDMI 1 & 2 Failure (BA (Non MHL) Board) HPD FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 60 TROUBLE SHOOTING 3-8-5. HDMI 1 & 2 Failure (BA (Non MHL) Board) I2C FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 61 TROUBLE SHOOTING 3-8-6. HDMI 1 & 2 Failure (BA (Non MHL) Board) HDCP FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 62 TROUBLE SHOOTING 3-8-7. HDMI 1 & 2 Failure (BA (Non MHL) Board) TMDS line FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 63 TROUBLE SHOOTING 3-8-8. HDMI 1 & 2 Failure (BA (MHL) Board) - Main Flowchart (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 64 TROUBLE SHOOTING 3-8-9. HDMI 1 & 2 Failure (BA (MHL) Board) +5V FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 65 TROUBLE SHOOTING 3-8-10. HDMI 1 & 2 Failure (BA (MHL) Board) HDMI_CBL_DET FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 66 TROUBLE SHOOTING 3-8-11. HDMI 1 & 2 Failure (BA (MHL) Board) HPD FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 67 TROUBLE SHOOTING 3-8-12. HDMI 1 & 2 Failure (BA (MHL) Board) I2C FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 68 TROUBLE SHOOTING 3-8-13. HDMI 1 & 2 Failure (BA (MHL) Board) HDCP FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 69 TROUBLE SHOOTING 3-8-14. HDMI 1 & 2 Failure (BA (MHL) Board) TMDS Line FA Flow (HDMI Problem) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 70 TROUBLE SHOOTING 3-8-15. HDMI No Sound Output FA (HDMI Problem) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 71 TROUBLE SHOOTING 3-9. MHL 3-9-1. MHL No Picture Basic Checking (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 72 TROUBLE SHOOTING 3-9-2. MHL Failure Analysis Flow Main Flow Chart (MHL) B* Board Type Size EUROPE ASIA,AMERICA 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 73 TROUBLE SHOOTING 3-9-3. MHL Failure Analysis Flow MHL_SENSE FA Flow (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 74 TROUBLE SHOOTING 3-9-4. MHL Failure Analysis Flow MHL_CBL_DET FA Flow (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 75 TROUBLE SHOOTING 3-9-5. MHL Failure Analysis Flow- VBUS FA Flow (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 76 TROUBLE SHOOTING 3-9-6. MHL Failure Analysis Flow- CBUS FA Flow (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 77 TROUBLE SHOOTING 3-9-7. MHL Failure Analysis Flow- I2C FA Flow (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 78 3-9-8. MHL Failure Analysis Flow- TMDS Line FA Flow (MHL) 3-9-9. MHL No Charging-Main Flow Chart (MHL) B* Board Type B* Board Type Size Size PAN ASIA,AMERICA EUROPE PAN ASIA,AMERICA EUROPE 32” 32” 40” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 79 TROUBLE SHOOTING 3-9-10. MHL No Charging- VBUS FA Flow (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 80 TROUBLE SHOOTING 3-9-11. MHL No Charging- MHL_SENSE FA Flow (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 81 TROUBLE SHOOTING 3-9-12. MHL No Charging- MHL_CBL_DET FA Flow (MHL) B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 82 TROUBLE SHOOTING 3-10. TUNER 3-10-1. No Sound: Tuner (Tuner) This troubleshooting is only for Analog No Sound with normal picture Only RF tuner input? Please refer Audio Check IC5000 (SoC) troubleshooting KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 83 12V LNB Voltage Checking 12V at JL1026 = 12V? For AEP-T2S2,, PA_T2, CH For TW & LA-ATSC LA-ISDB(BR/AR) and LA-T2(COL) only (MX/UC) only Refer Analog Tuning Refer Digital Tuning 1 Refer Digital Tuning 2 KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 84 EUROPE 32” 40” Check part mounting condition for analog control Noisy Picture quality is noisy? line “IFOUTN1, IFOUTP1, IFAGC1” Not Noisy Please re-upgrade Firmware (PKG), Check again Picture quality? Done (End) Change B-board KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 85: Trouble Shooting

    Confirm UEC of digital RF by Service mode Check IC5000 (SoC) If UEC > 0 Check part mounting condition for digital data line “IFOUTN1, IFOUTP1, IFAGC1” Please re-upgrade Firmware (PKG), Check again Picture quality? Done (End) Change board KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 86 Confirm UEC of digital RF by Service mode Check IC5000 (SoC) If UEC > 0 Check part mounting condition for digital data line “DEMOD_TSCLK, DEMOD_TSDATA” Please re-upgrade Firmware (PKG), Check again Picture quality? Done (End) Change board KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 87 BE board) or (Pin (Switch Unit) 27, CN9700 in BA B* Board Type board) Size PAN ASIA,AMERICA EUROPE 32” 40” *Check Change Switch Unit Pin 1 Voltage Level in CN1 (switch unit) Change B-board KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 88 Confirm Harness connection Harness loose connection OK on B-Board and HKK Board Change Harness Harness NG Change HKK board HKK board NG B* Board Type Size PAN ASIA,AMERICA EUROPE 32” Change B-board 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 89 Part Knock Off Check CI Detection Pin Change B Board *Important: Please use a known good CICAM IC7000 or Main IC NG Main IC NG for testing Change B Board Change B Board KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 90 3.3V Check IC7001 Pin 17 3.3V 3.3V Check IC7002/IC7003 IC7002/IC7003 NG Check USB 5V Pin 4 Change B Board IC7005/IC7001 NG Change B Board B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 91 Check if TV has MAC Address T7000 or Main IC NG Change a good cable Set-up  Network setup Change B Board Invalid MAC Address Change B Board B* Board Type Size PAN ASIA,AMERICA EUROPE 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 92: Wifi-Module

    TROUBLE SHOOTING 3-16. Wifi-MODULE 3-16-1. Main Flow (Wifi-Module) START Does WiFi function Open Detail turned on at TV? - Turn On WiFi Device Can Open Detail Be Connected? - Hardware Defect KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 93 SETUP -> Wi-Fi SETUP -> Network WiFi Direct TV UI: HOME -> SETTINGS -> Change WiFi Module SYSTEM SETTING -> WiFi Direct Setting SETUP -> Wi-Fi SETUP -> Wi-Fi DIRECT Open Detail WiFi Module - Hardware Defect KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 94 Change harness between Bxx board Main Harness and WiFi Check Input Power, Change Bxx is it 5V? board TP: VCC B* Board Type Size PAN ASIA,AMERICA EUROPE Change Wi-Fi module Wi-Fi module 32” 40” KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 95: Block Diagram

    LED Driver BD9397EFV HDMI 2 LVDS Ether MT5565 HDMI1 (ARC) Ether A-OUT HP AMP Embedded TPA6138A2 DDR3 4Gb NAND Flash Audio AMP BD28620 Component Composite DC-IN Component/Composite 19.5V from AC adapter Tuner Module KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 96 HDMI 2 LVDS Ether MT5565 HDMI1 (ARC) S/FPDIF Ether A-OUT HP AMP Embedded Demod TPA6138A2 DDR3 4Gb ATSC NAND Flash Audio AMP BD28620 Component Composite DC-IN Component/Composite 19.5V from AC adapter Tuner Module KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 97: Connector Diagram

    DIAGRAMS 4-2. CONNECTOR DIAGRAM 4-2-1. BA (i) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 98 DIAGRAMS 4-2-2. BA (ii) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 99 DIAGRAMS 4-2-3. BA with K-Board (i) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 100 DIAGRAMS 4-2-4. BA with K-Board (ii) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 101 DIAGRAMS 4-2-5. BA Hotel (i) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 102 DIAGRAMS 4-2-6. BA Hotel (ii) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 103: Circuit Boards Location

    DIAGRAMS 4-3. CIRCUIT BOARDS LOCATION 4-3-1. KDL-32R500C/505C/507C 4-3-2. KDL-40R510C/550C/555C/557C BOARD BOARD SWITCH UNIT SWITCH UNIT 4-3-3. KDL-48R510C/550C/555C/557C BOARD SWITCH UNIT KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

  • Page 104: Wire Dressing

    DIAGRAMS 4-4. WIRE DRESSING 4-4-1. Flexible Flat Cable 30p (Wire Dressing) Caution during handling Flexible Flat Cable KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 105 DIAGRAMS 4-4-2. Flexible Flat Cable 5p & Harness Assy (Wire Dressing) Harness Assy – except Woofer Model Harness Assy - Woofer Model Only Flexible Flat Cable 5p KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 106 DIAGRAMS 4-4-3. Tape-1 (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 107 DIAGRAMS 4-4-4. Tape-2 (Wire Dressing) Woofer Model Only KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 108 DIAGRAMS 4-4-5. Loudspeaker (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 109 DIAGRAMS 4-4-6. Insert Connector (Wire Dressing) ( 32 “ 40” 48” ) Insert Connector at BA MOUNT Insert Connector ( 32 “ 40” 48” ) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 110 DIAGRAMS 4-4-7. Tape-3 (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 111 DIAGRAMS 4-4-8. Tape-4 (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 112 DIAGRAMS 4-4-9. Tape-5 (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 113 DIAGRAMS 4-4-10. Switch Connector (Wire Dressing) Switch Connector KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 114 DIAGRAMS 4-4-11. Flexible Flat Cable 51P-1 (40”, 48”) (Wire Dressing) Caution during handling Flexible Flat Cable KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 115 DIAGRAMS 4-4-12. Flexible Flat Cable 51P-2 (40”, 48”) (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 116 DIAGRAMS 4-4-13. hook & Tape (Wire Dressing) HKK Mount Hooks FFC 5p Tape KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 117 DIAGRAMS 4-4-14. Harness & Tape-1 (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 118 DIAGRAMS 4-4-15. Harness & Tape-2 (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 119 DIAGRAMS 4-4-16. Hook (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 120 DIAGRAMS 4-4-17. Tape-6 (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 121 DIAGRAMS 4-4-18. Tape-7 (Wire Dressing) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 122 DIAGRAMS 4-4-19. Bracket (Wire Dressing) BRACKET, SIDE (OWL) BRACKET, UNDER (OWL) KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 123 English 2015BL08-Data Made in Japan 9-888-173-A1 © 2015. 2 Sony Visual Products Inc. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 124 Pull Out the AC plug and wait 10 second (considering the charge of AC adaptor). Press and hold the side Power Key for 5 seconds and re-insert the AC plug at the same time. KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...
  • Page 125 THE AC PLUG DURING THIS STATE. After 1-2 minutes, LED blinking will finish. Please press <Power> key. If “SONY” Logo displays the screen and LED is turn to GREEN, Software update is success!! Pull out the USB pen drive from TV.
  • Page 126 Screw type and qty to disassemble RC Screw 32” 40” 48” type 8 pcs 12 pcs 12 pcs 8 pcs 8 pcs 8 pcs # SE2/N rear cover can be disassembled without detach stand. 2. Disassembly Rear Cover KDL-32R500C, 505C, 507C, 40/48R510C, 550C, 555C, 557C...

This manual is also suitable for:

Kdl-32r505cKdl-40r550cKdl-40r555cKdl-40r557cKdl-48r510cKdl-48r550c ... Show all

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