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The information in this document is subject to change without notice. COMPRO reserves the right to make revisions to this publication without obligation to notify any person or entity of any such changes.
Chapter 1: Important Notices Chapter 1: Important Notices Regulatory Notice This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Compro RS-2212 / 2208 User's Manual About this Manual This manual is only intended for the users of Compro RS-2212 and RS-2208 Embedded Linux network video recorder, and is applicable to firmware release 4.0. Compro RS-2212 and RS-2208 upgraded with the latest firmware are compatible with ONVIF version 1.0.
Please check the package contents on your hand. If anything is missing, please don't hesitate to contact your local distributor. Network Video Recorder Figure 2-1. Package contents for RS-2208 / RS-2212 Network video recorder (hard drives not included) RJ-45 LAN cable...
Compro RS-2212 / 2208 User's Manual RS-2212 Feature List • Embedded Linux operating system for superior reliability • Record video from up to 12 megapixel IP cameras simultaneously • Supports dual 3.5” SATA II HDD and RAID 0/1 • Support for ONVIF and generic RTSP streaming • Remote recording, playback and search of video recordings • Supports quad-channel synchronous playback mode (requires firmware version 4.0 or higher) • One-touch backup to USB storage device • Full PTZ control • Web based CMS function for multiple server monitoring, event search and playback (requires firmware ver- sion 3.0 or higher) • Intelligent iWizard for easy and effortless setup RS-2208 Feature List • Embedded Linux operating system for superior reliability • Record video from up to 8 megapixel IP cameras simultaneously • Supports dual 3.5” SATA II HDD and RAID 0/1...
USB I USB I Figure 2-2. Hardware overview of RS-2208 / RS-2212 Drive status indicators – From left to right: Act (flashes when hard drive is being accessed), Link (indicates hard drive is in operation), and ERR (indicates an error).
Compro RS-2212 / 2208 User's Manual Important: Please use LAN port 2 as the default port to connect the NVR to the net- work. LAN port 1 is only to be used when LAN port 2 physically fails and only supports DHCP mode. When LAN port 2 fails, the NVR will automati- cally switch to using LAN port 1(DHCP mode).
Chapter 2: Product Overview System Beep Codes Beep Description 1 long beep followed by 2 • Unable to copy data while backing up data onto external hard disk short beeps drive 1 short beep followed by 1 • System fan anomaly long beep; repeat twice 1 long beep • Hardware shutdown • System is ready for use 2 short beeps • Admin password has been reset back to default Table 2-2.
Note: For 24/7 nonstop recording on the NVR, Compro recommends the usage of Seagate® SV35 Series™ and Western Digital® Red series hard drives. Installing New Hard Drive...
Compro RS-2212 / 2208 User's Manual Connecting the Cables Connecting the Ethernet and Power Cable Figure 3-2. Connecting the cables LAN cable from PC to hub/router: If your LAN cable from PC has been connected to the Cable/ADSL modem, please re-connect it to the LAN port of your hub/router.
Internet. (The Ethernet hub in below figure is optional. The NVR or network cameras can also be connected to your router directly.) Home / O ce / Shops Network Camera RS-2212 (NVR) Ethernet Hub Cable/XDSL...
Compro RS-2212 / 2208 User's Manual Network Configuration Scenarios Scenario A Scenario A represents a network configuration in which the NVR, IP cameras, and the viewing PC are all lo- cated on the same LAN network, and are all connected to the same Ethernet switch. Each of them is assigned with an IP address within the LAN network, and each of them is configured with the same subnet mask/gate- way and uses the default HTTP / RTSP port.
Scenario B exemplifies a network configuration in which the NVR and the 2 network cameras are located be- hind a router, which connects the LAN network to the Internet. The user on the remote viewing PC accesses the NVR over the Internet. Home / O ce / Shops RS-2212 / 2206 (NVR) Remote Viewing Home PC...
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Compro RS-2212 / 2208 User's Manual Note: If you do not want to set up port forwarding for the IP cameras yet still want to perform live viewing over the Internet, you can opt for using server relay mode. See ”Enable server relay mode” for details.
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WAN IP address to a hostname with which you can access your NVR over the Internet. Consult the manufacturer of your router or refer to your router's user manual in case you need instructions. (You can also opt for using Compro's free iDDNS service on your NVR.) Network Configuration Scenarios...
Afterwards, select your language and choose [Device Setup], and click on the type of Compro surveillance product you wish to install. Then select your model from the list, and hit [OK] and follow the steps below.
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Compro RS-2212 / 2208 User's Manual 3. The wizard searches for all the available Com- pro IP surveillance products on your LAN network. Select your device from the list, and then the live video and device information will be showed on the right. (You can dou- ble-check the device's serial number, which is labeled on the case and on the package.) You may also double-click on any item on the "Connected Device(s)"...
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The iDDNS is a free DDNS (Dynamic Domain Name Service) service of- fered by Compro. If you are using floating IP, you can apply for DDNS service to create a hostname that links to your home or office IP address, which provides easy-to-remember URL for quick access to your device.
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Compro RS-2212 / 2208 User's Manual 8. Select your volume configuration and en- ter the volume name. You can also choose to create a RAID-0, RAID-1, or JBOD disk volume provided that you have installed more than one hard disk drive. When ready, click [Next], and then a confirma- tion dialog box appears. Click [Yes] to pro-...
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Chapter 4: Installation & Connection 11. The iWizard will load the new settings into your device. Please wait patiently and do not interrupt the process. (The disk for- matting process may take a while). Figure 4-11. Applying your settings 12. The iWizard runs system diagnosis based on your network settings and will alert you for inappropriate settings.
Log in to NVR on PC Having completed the basic setup, you can now log in to your NVR using the Compro NVR WebVUer on the Internet Explorer available on Windows operating system. Compro NVR WebVUer allows you to view live video, play back recordings or configure the NVR.
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Chapter 4: Installation & Connection ActiveX control." Please hit [Run] twice to run both the "Compro NVR LiveView ActiveX" and "Compro NVR Remote Playback ActiveX." 9. Now you have successfully logged in and can start monitoring and managing your NVR on the Internet Explorer.
Compro RS-2212 / 2208 User's Manual Adding Camera Connections for Recording Adding Cameras with iStart You can quickly add camera connections by using iStart. The iStart feature can scan the LAN network where your NVR is located, and display a list of cameras that can be connected with default user name and password and have not been added to the camera list. Follow the steps below to set up camera connection necessary for video recording.
Chapter 4: Installation & Connection Start Video Recording You can initiate recording by: 1. Going to [Recording Setup] and select a camera from the drop-down list in the upper-left corner and go ahead to create a new recording schedule for the selected camera channel. 2.
Page Layout You can see the basic control panel at the top and on the left-hand side, and the live video on the right-hand side. Click on the icon to hide or show the control panels. The layout of the live view page on RS-2212 and RS-2208 may vary slightly. Figure 5-1. LiveView page Left control panel – Click on the triangle icon to hide / show the panel.
Compro RS-2212 / 2208 User's Manual selected. Show more view types – Click the down arrow button to show more available view types. Then select a view type from the fly-out menu. The NVR's web CMS function allows you to monitor up to 30 channels at the same time.
Chapter 5: Live View Left Panel Icons seen on the left control panel (buttons here are dimmed when selected camera channel does not support PTZ, two-way communication, or IO devices): Icon Name Description The Home Button is used for returning to the preset home position for PTZ cam- Home eras. Zoom Con- For PTZ cameras, click on the Zoom Control slider or hit the "plus" and "minus" button to zoom in / out on the image.
Compro RS-2212 / 2208 User's Manual Using the Right-Click Menu The right-click menu provides additional actions on the selected channel. Simply right-click on any video window on the live view screen, and the right-click menu for the selected channel will appear. The menu con-...
Chapter 6: Playback Chapter 6: Playback Page Layout On the playback page, you can see the search panel at the top, and the search result panel on the left-hand side, and the playback control panel on the lower-right side. You can click on the arrow icon to hide or show the top or left control panel. You can also leave the playback page and click [Live View] or [Setup] but- ton to view live image or perform system configuration. Figure 6-1.
• Server Field – Compro NVR supports web-based CMS function, allowing users to manage multiple Compro NVR servers in one browser interface. Here you can choose to perform search on another Compro NVR as long as you have added additional servers to the list of available servers in the Multiple Server Setup page.
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Chapter 6: Playback nel playback mode ( ) from the fly-out menu. Then in the multi-channel playback window that comes up, narrow down your search criteria by selecting a date and range of hours, and hit [Search]. After that, you can check off up to 4 channels and hit [Play] to play back multiple channels in the same screen.
Chapter 7: Configuration Chapter 7: Configuration Main Setup Page The main setup page provides access to all the functional settings. To access the main setup page, open a web browser window and enter the NVR's IP address in the address field. Then click on the Setup button seen at the top-right location.
Compro RS-2212 / 2208 User's Manual Surveillance Setup Camera Setup The camera setup page allows you to add, delete, and edit cameras on your camera list. Select a camera from the list and a preview window will be displayed. When you click on a column header, an inverted triangle icon appears on the column header, and clicking on it again allows you to re-sort the list.
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In particular, when adding an IP camera located on the Internet, make sure all the network and device information you provide is correct. Figure 7-4. Adding a Compro camera Network Pressing the [Detect] button to use iStart to search IP cameras located on the LAN network where your NVR is installed on.
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Compro RS-2212 / 2208 User's Manual • Enable server relay mode - Enable this relay mode (only available in version 4.0 firmware) if you do not want be bothered with port forwarding setup for the IP camera you are adding. When...
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Device Provide the device information and video stream setting here of the new camera. • Manufacturer – Choose the manufacturer of the new camera from the drop down list. You can choose between Compro cameras, ONVIF-conformant cameras, and generic (supporting standard RTSP video stream) network cameras. Important: Compro Technology does not guarantee full functionality or compatibil- ity across ONVIF cameras; individual experience may vary based on the...
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Compro RS-2212 / 2208 User's Manual Configure the video stream format used for recording. When adding a Compro camera, the following parameters are user configurable. • Recording stream - Select the video stream you want to record, provided that the secondary video stream is supported and enabled.
PC. When adding a Compro camera, the following parameters are user configurable. • LiveView Stream – Select the vide stream used for live view (when you camera supports and has the secondary video stream enabled).
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Compro RS-2212 / 2208 User's Manual Figure 7-7. Recording setup The [Setup] button in the upper-right corner provides the setting for disk volume, data keeping and alarm recordings. It determines the recording settings for the selected camera channel. After pressing the [Setup] button, you will see: • Recording Settings –...
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Chapter 7: Configuration • Use Max Capacity – Allow the NVR to use all the available disk space for recording. • Size Limitation – Set a limit on how much space can be used for storing recording data. The num- ber cannot exceed the available space.
If you are using Compro IP cameras, the NVR can automatically configured the event detection and notifica- tion function of your Compro IP cameras for you in accordance with the event actions you set up on the NVR. After you have successfully created event actions, NVR will send out event notification per user configuration once cameras detect events.
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Chapter 7: Configuration 2.1 E-mail - Send an email to a designated recipient. To configure email notification, check [E-Mail] box and press [Setup] button, and then the "E-mail Setup" window will pop up. Afterwards, select a default webmail platform from the drop-list and enter your user name, password, and the mail contents. You can also set a user-defined webmail platform and provide the following information.
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Compro RS-2212 / 2208 User's Manual Figure 7-12. SMS setup • Service Provider – Here shows the supported SMS gateway service provider. You must have enough credit at Clickatell, the service provider, in order to send SMS message. For account registration and message credit purchase, visit Clickatell website. • User Name / Password – The user name and password you used to register the SMS gateway service.
Chapter 7: Configuration System Information Here provides access to information on system status, system loading, and disk usage. System Status The system status is divided into 5 sections: Basic, Network, NVR, Hard Disk(s), and USB device. Figure 7-13. System status page Basic Information Basic information section includes the following items.
Compro RS-2212 / 2208 User's Manual • DNS – Domain Name Server address. • Default Gateway – Default gateway. NVR information section includes the following items. • Record – The number of channels being recorded by the NVR. • Playback – The number of channels being played back on the NVR.
Chapter 7: Configuration Figure 7-15. Change display language Date & Time Current Time Here displays the NVR's current system time. Time Zone Select your time zone from the drop-down list. Time Setting Configure the advanced time setting here. You can click on [Manually] and manually set the date and time by selecting from the drop-down menu. Or click on [Synchronize with NTP server] and choose your syn- chronization frequency and select a NTP (Network Time Protocol) server from the list to allow the system to automatically Synchronize system clock with the clock of the NTP server. Then press [Apply] to save changes. Network Make advanced network settings here. Server Name The server names entered here is the name of the NVR displayed under "My Network Places" on your Win- dows system.
Allows you to configure your HTTP port and RTSP port. Normally the default port number are recom- mended for use. However, when you attempt to install a second Compro NVR on your LAN network, it is recommended to change the HTTP and RTSP port on each additional NVR installed manually, so each one of them will use a different port.
Figure 7-18. Restore options Firmware Update New firmware of this Compro NVR will be made available on www.comprosecurity.com. After you have down- loaded a newly released firmware, press [Browse] to locate the new firmware file and then hit [Upload] but-...
Compro RS-2212 / 2208 User's Manual ton. Then wait patiently for the update to complete. Figure 7-19. Firmware update Caution! • Do not power off the NVR while the firmware update is in progress. • Do not import firmware file that is not supplied for this NVR by Com- pro. Storage Setup Storage setup allows you to manage the system volume of the NVR as well as all the installed hard drives.
Chapter 7: Configuration Volume Management • Single Disk Volume – This allows you to create a single disk volume using all the space on one selected physical disk. After clicking on the "Single Disk Volume" icon, select a physical disk from a list of disks yet to be partitioned.
Compro RS-2212 / 2208 User's Manual Figure 7-21. S.M.A.R.T information File Sharing Windows Network Neighborhood Check [Enable file service for Microsoft networking] box to enable Microsoft file sharing service on the NVR, so that your NVR can be seen in "My Network Places" on your Windows machine. The text you enter for server description and workgroup will be used to identify your NVR in My Network Places.
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Chapter 7: Configuration Figure 7-23. FTP server configuration General Check [Enable FTP Service] box to enable the FTP service. Connection Configure the maximum number of FTP connections allowed to be established with the FTP server, and also the maximum number of connections allowed to be established by a single account at the same time. You can also set a download / upload speed limit on the NVR end by checking the [Enable FTP trans- fer limitation] option and input the desired speed limit.
Compro RS-2212 / 2208 User's Manual User Setup User Management The User Management section allows you to add / edit / delete users of this NVR as well as to import and ex- port user list. Figure 7-24. User management Add a User To add a user, simply push the [Add] button and then follow the steps below.
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Chapter 7: Configuration LiveView Playback Setup Note √ √ √ System ADMIN Only 1 account User ADMIN √ √ √ Multiple accounts System Manager √ Multiple accounts Operator √ √ Multiple accounts User √ Multiple accounts Table 7-2. Available user groups Also, different user group has different user rights.
Compro RS-2212 / 2208 User's Manual Figure 7-25. Camera access rights window Edit a User To edit an existing user of the NVR, select a user from the User List and hit the [Edit] button. Then make desired changes on basic information, group setting, camera access rights and press [Finish] to save the changes.
Chapter 7: Configuration Figure 7-27. System event logs Surveillance Logs Surveillance log shows the date / time, event trigger and channel information of a recording operation. Be- sides displaying all surveillance logs, you can also filter the displayed logs by selecting certain event types. Or filter the displayed logs by specifying a camera channel.
Compro RS-2212 / 2208 User's Manual Figure 7-29. Historical user list Backup One Touch Backup You can configure the backup behavior upon pressing the one-touch backup button on the NVR's front panel. The setting page allows you to turn on / off the one-touch backup function, as well as configure the number of days of data to be backed up. This page also provide real-time status of the backup operation.
Chapter 7: Configuration Note: • The one-touch backup button will become temporarily inactive when data backup is already in progress. • The one-touch backup button will only back up data onto the storage device connected to the front USB port. • The system will beep 3 times (1 long, 2 short) when insufficient free space on the USB storage device results in backup failure. • The first backup operation will be a full backup that could take a while. After a full backup has been completed, it will be an incremental back- up (which only backs up files that have been different) when you run backup again.
Multiple Server Setup Multiple Server Setup page is where users can manage this Compro NVR’s web CMS function. With the web CMS function, in one browser screen, users on a remote viewing PC can not only monitor multiple (up to 30) camera channels which are being recorded separately on multiple NVR servers, but also search and play back video recordings stored on multiple NVR servers.
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Chapter 7: Configuration Internet or LAN Live Stream From Server A Live Stream From Server B Search & Playback Search & Playback NVR Server A Viewing PC - Web CMS NVR Server B Function on NVR WebVUer Figure 7-32. Web CMS function on NVR WebVUer To start using the web CMS function, there must be two or more NVR servers on the server list.
Chapter 8: Troubleshooting Chapter 8: Troubleshooting Reset to the Factory Default Settings If you forget your system password or if you feel your NVR has been acting weird, you can follow the steps be- low to reset the NVR to its default state: 1.
Compro RS-2212 / 2208 User's Manual Trouble with Remote Viewing on Browser The NVR offers users the ability to monitor live video and play back recordings from a remote location through the Internet. If you encounter problems in remote viewing / playback, refer to the section below for preliminary troubleshooting.
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Chapter 8: Troubleshooting RTSP server ports, in this case, ports 80 and 554 respectively. 3. Enable port forwarding on the router and allow traffic on ports the NVR is using. You may need to con- sult the manufacturer of your router for instructions on port forwarding / mapping setup. Note your router may require a reboot after port forwarding is enabled. The following figure exemplifies the set- tings you need to make in order to remotely view the NVR.
The entered IP address is incorrect. Check if the IP address you entered matches the IP address of your NVR. Run the Compro iWizard to search for the NVR on your network, which then shall tell you the NVR's IP ad- dress on your LAN network. (Note if you are running Windows 7 / Vista, you need to run iWizard tool with system administrator rights. Simply right-click the iWizard icon on your...
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When you are viewing the live video on Internet Explorer, make sure you have installed and enabled Compro ActiveX component. Open your Internet Explorer browser and go to [Tools] > [Manage Add-ons] and check that you've got both the “Compro NVR LiveView ActiveX” and “Compro NVR Remote Playback ActiveX” control components reg- istered and enabled.
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When this happens, try waiting a few minutes for the new IP information to be updated onto DNS server and then retry connection, or try to decrease the TTL value. If it still doesn't work, refer to other possible causes and solutions, or contact Compro or your lo- cal dealer for technical support.
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Camera connection is FPS. Refer to the video settings section and camera settings section in the user manual dropped from time to of your Compro IP camera. time CPU usage is too high. Viewing multiple megapixel channels on the LiveView screen simultaneously may re- quire significant CPU resources.
Compro RS-2212 / 2208 User's Manual Symptom Possible Cause / Solution USB storage device is not connected properly or is damaged The one-touch backup button on the front panel is meant for backing up data onto the USB storage device connected to the FRONT USB port. Also, try unplugging the USB The one-touch backup storage device and connect it to other device and see if it can be accessed normally.
Chapter 9: Technical Specifications Chapter 9: Technical Specifications RS-2212 / RS-2208 Technical Specifications SYSTEM Operating System Embedded Linux, safe from crashes and virus attacks CONNECTORS LAN Port Gigabit RJ-45 Ethernet port x 2 USB 2.0 x 2 (front x 1, rear x 1) SUPPORTED CAMERAS All IP cameras in Compro IP series and NC series; Compro video server; ONVIF-...
Chapter 10: Appendix Chapter 10: Appendix Examples of Port Forwarding Setup on Routers The following are some examples of router configurations with regard to port forwarding / port mapping virtual server on some popular router products. You can also log on to portforward.com for more port for- warding setup examples on other router products. Abocom WAA813rn Port Forwarding Setup Examples of Port Forwarding Setup on Routers 10-1...
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Compro RS-2212 / 2208 User's Manual ASUS RT-N12 Virtual Server Setup D-Link DIR-655 Virtual Serve Setup 10-2 Examples of Port Forwarding Setup on Routers...
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Chapter 10: Appendix TP-LINK wr1043n Virtual Server Setup Examples of Port Forwarding Setup on Routers 10-3...
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. c o m p r o s e c u r i t y . c o m Compro Technology Headquarters 3F, No.12, Alley 6, Lane 45, Pao Shin Road, Hsintien District, New Taipei City 231, Taiwan...
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