Page 1 User Guide...
Page 2: Table Of Contents
Mini TV 13 Recording Defaults Remote Control Recording Space39 Using Your Remote 15 External Hard Drive Using Your Pulse TV Advanced TV Channels Remote Pairing the Remote 22 TV Channels - Layout 42 Pairing the Remote 22 TV Channels - Focus...
Page 3: Home Network
65 6 Media Player Selection 87 7 Filter Icons 87 On Demand 8 Activity Icon 87 Intro to Pulse TV On Demand 67 9 Handle Icon 87 VOD Library 10 Select Date 87 VOD Options Scheduling Recordings ...
Page 4 Media Gateway Local Network Status Hardware Recording Space109 Remote Control of your Media Player External Hard Drive 127 109 Reset Button SuperTicker LED Display Closed Caption Wireless Network Configuration 129 TV Setup 111 Connecting Devices to Your Network Sound Effects 111 129...
Page 5: Welcome
Welcome Congratulations on choosing Pulse TV. Let’s get started with all your system can do.
Page 6: Media Player
Games Settings Messages A variety of classic A category that allows A place to receive games like Blackjack and you to customize your messages about Slotmachine. Media Player. Pulse TV services and updates.
Page 7 TV Music News Kids A collection of TV music A filter that displays all Access all children’s channels to match your of the 24 hour news programming in one taste and mood. channels and current consolidated list. news programming. Sports Movies HDTV A filter that displays all...
Page 8: The Main Menu Layout
The Main Menu Layout TIME INFO PANEL With the current time, you’ll know Depending on the item in focus, this area either provides more when your show begins. information about that item or a CURRENT CHANNEL selection of choices for that item. Displays the channel that is playing in Mini TV.
Page 9: Horizontal Categories
Horizontal Categories Once you’ve pressed the MENU button to bring up the main menu, the top level of choices will appear in a horizontal band; use the left and right arrow buttons to browse through your choices. There are a couple of features to be aware of with the horizontal categories: Auto Expand When you bring a horizontal card into focus, all of the choices in that category...
Page 10: Vertical Lists
Vertical Lists End of List Marker A thin, colored line that defines the beginning and end of a vertical list. Option Card Some categories contain cards that allow you to take action on the entire vertical list. Pressing OK on these option cards will reveal all of the actions available. Option cards will differ in appearance from the rest of the cards in the list.
Page 11: Action Menus
Action Menus When you press INFO with an item in focus, you’ll get a list of options for that item in an action menu. Use the up and down arrow buttons to scroll through your action menu options. Action menus have a focus, just like the main menu. To select an option, bring it into focus and press OK.
Page 12: Remote Control
Mini TV MINI TV The Mini TV lets you keep an eye on what you’re watching while you’re browsing the menu. The Mini TV will show you what’s currently playing, whether it’s a photos slideshow, TV program or Jukebox album. •...
Page 13: Remote Control
Remote Control The Remote Control makes using your Media Player easy to use while giving advanced users full control.
Page 14: Using Your Remote
Using Your Remote Your remote will automatically allow you to control the menu. ticker live info zoom back next menu replay skip play pause stop mute last pqrs wxyz clear enter...
Page 15: Shortcut Buttons
Shortcut Buttons GRID Goes to the Recorded TV category. Activates the traditional Grid Guide view of TV programming. Goes to the Pulse TV Video On LIVE TV Demand category. Goes to full-screen, live TV, regardless of what’s currently in focus.
Page 16: Menu Navigation
Menu Navigation info zoom pqrs wxyz back next clear enter ARROWS NEXT Moves the horizontal or vertical Takes a vertical list displaying TV programming forward to the next bands one card backward or forward. Holding them down half hour. Also pages forward activates Turbo Mode and increases through an info note.
Page 17: Player Controls
Player Controls menu replay skip play pause stop Control your recorded or live program with the following buttons: REWIND MENU From wherever you are, Press up to three times (for three MENU returns you one step speeds) to rewind the show. at a time toward the top level FAST-FORWARD of the main menu.
Page 18: Infrared Receiver
Infrared Receiver Infrared Receiver Digital Audio Optical Video Digital Audio Optical Video MENU MENU Input Input Digital Audio Optical Digital Audio Optical Cable Blaster Reset Ethernet 10/100 Blaster Reset Ethernet 10/100 When a button on the remote is pressed, the infrared signal is sent to an IR receiver. The receiver then sends commands to electronic components.
Page 19: Using Your Pulse Tv Advanced
Using Your Pulse TV Advanced Remote Your remote will automatically allow you to control the menu. input setup exit to liveTV info back next menu last replay skip clear delete enter...
Page 20 Video On Demand category in the menu. SEARCH The search button takes you directly to the search by title feature On the back of the Pulse TV Advanced Remote, you’ll find a keyboard block that makes it easy to enter text.
Page 21: Pairing The Remote
Pairing the Remote Once you have your Pulse TV Advanced Remote, you’ll need to pair it with a Media Player for full functionality. Pairing the Remote Before you pair the Pulse TV Advanced Remote, it will function in IR mode, which means that not all of the buttons will work, and you will need an unobstructed path to the Media Player when you press buttons.
Page 22: Full Screen Tv
Full Screen TV With the mini guides available in full screen TV, the Media Player makes channel surfing fun.
Page 23: Flip Bar
Flip Bar On Now Coming Up When you’re watching full-screen TV, the Flip Bar is your mini menu. Pressing an arrow or the OK button or changing the channel will bring up the Flip Bar, giving you program information about what you’re watching, what’s on next, and what’s on other channels.
Page 24 Flip Bar - Layout If you press the INFO button with the Flip Bar visible, you’ll get more information about the show displayed as well as options for that show. PROGRAM SCHEDULE GENRE The type of show selected. The time the program begins and ends.
Page 25: What's On Next
What’s On Next The Flip Bar also has the capability to display up to two weeks of upcoming programs for each channel. Press the right arrow to highlight the Coming Up Panel, and then the up and down arrows will let you browse through programming. See All Times One of the options you’ll see in a show’s action menu is See All Times.
Page 26: Flip Bar Options
Flip Bar Options Pressing the INFO button with the Flip Bar up will bring up an action menu for the Flip Bar’s show. The options available are the same options available in the Channels Menu with the addition of closed captioning controls, which makes it easy to toggle closed captions on and off.
Page 27: Controlling Live Tv
Controlling Live TV back next replay skip play pause stop • Press PAUSE to alternate between pausing and resuming the show you’re watching. • Press REWIND up to three times (for three speeds) to rewind the show. • Press FORWARD up to three times (for three speeds) to fast-forward the show up to the point of broadcast.
Page 28 Controlling Live TV THE BUFFER When you start watching a show, your Media Player will start storing it in temporary memory, called a buffer. The amount of temporary memory varies, but it is never less than 30 minutes for standard definition or 10 minutes for HDTV. TV Roaming With TV Roaming, you can pause a show in one room and resume it in another.
Page 29: Player Bar
Player Bar Whenever you press one of the player control buttons, you’ll see the Player Bar, which gives you status information about the program you’re currently watching. You’ll see a version of the player bar no matter what type of media you’re enjoying, whether it’s recorded or live TV, photos, or music.
Page 30: Automatic Conflict Detection
TV screen. If live TV has been playing on the same channel for five hours without any input from the remote, the Pulse TV screen saver will be displayed. To return to the main menu, press the MENU button.
Page 31: Recorded Tv
Recorded TV Your Media Player makes it easy to watch and manage your recordings from one place in the main menu: Recorded TV.
Page 32: Intro To Recorded Tv
Intro to Recorded TV In the horizontal menu, you’ll find the Recorded TV category. All of the recorded and currently-recording shows are listed in the vertical band in alphabetical order. Episodes of a series are grouped into folders; you’ll see the individual episodes in the preview panel to the right.
Page 33: Recorded Tv - Layout
Recorded TV - Layout CHANNEL LOGO EPISODES OR DURATION Displays the channel of the If the item in focus is a folder recorded show. containing episodes in a series, focus lists the number of episodes. RECORDED SHOW ICONS If it’s an individual show, it lists the Let you know if the show is in show’s duration.
Page 34: Management
Management When you press INFO with a recorded program in focus, you’ll get the following list of options in the action menu: • Play/Start Over - Launches the program full screen from the beginning. • Resume - This option only appears if you’ve watched a portion of the program. Launches the program full screen from the point you left off.
Page 35: Folder Options
Folder Options If you bring a folder of episodes into focus and press OK, you’ll see the following options: • See all times • Recording options • Delete all...
Page 36: Options
Options The Options card appears in the Recorded TV category and lets you set your personal recording preferences. Select the Options card, and you’ll get access to: Sort Options The recorded TV sort options allows you to choose whether recordings appear in ascending or descending order as well as whether they are sorted alphabetically or by date.
Page 37: Options
Options Series Options For details on the Series Options menu, see the “Channels” chapter. Recording Defaults In Recording Defaults, you can determine your preferences for the following settings, that will then be applied each time you record a show: • Keep - Decide how long shows will be stored.
Page 38: Recording Space
Recording Space The storage meter lets you know how much space you have left for more recorded programs. It’s located in two places in the main menu: the Settings category and the Recorded TV category. Press OK with the Storage Info card in focus to view details.
Page 39: External Hard Drive
External Hard Drive To expand the space you have for recorded programs, you can connect one external hard drive at a time to the rear eSATA port on the Media Gateway. When selecting an external drive, keep in mind that your Media Gateway only supports eSATA storage devices marketed or certified for DVR use.
Page 40: Tv Channels
TV Channels With all of the channels available these days, it’s tough to know what all of your options are. The TV Channels category makes it easy to find what you want to watch.
Page 41: Tv Channels - Layout
TV Channels - Layout TIME AVAILABLE TV PROGRAMS With the current time, you’ll know Displays all of the programs available when your show begins. in your TV lineup that are currently airing. CURRENT CHANNEL Displays the channel that is RECORDING ICON playing in Mini TV.
Page 42: Tv Channels - Focus
TV Channels - Focus Different areas of the card provide more information about the TV program in focus. CATEGORY PROGRAM SCHEDULE Displays the selected program’s air The name of the category moved into focus. time. SHOW TITLE CHANNEL NUMBER The name of the program in focus. The selected program’s channel number.
Page 43: Recording Icons
Recording Icons Recording Scheduled to Record Your Media Player includes the following recording icons for DVR status at a glance. The following icons appear on focus cards and vertical cards throughout the main menu: The show is recording right now. The show is scheduled to be recorded.
Page 44: Preview Panel
Preview Panel Arrow right to view the Preview Panel ➡ TV Channels, like all horizontal categories that contain TV programming, has a preview panel that displays upcoming programs for the channel in focus. Press the right arrow button to select the panel, and then use the up and down arrows to browse through up to two weeks of programming for that channel.
Page 45 Preview Panel - Layout CHANNEL LOGO TIME The current channel. Displays the time corresponding to each show. PROGRAM LENGTH The time the program begins and SELECTED SHOW ends. The currently-selected show. Pressing info on the selected show TIMESLOT brings up an action menu with Indicates the day and time that the options.
Page 46: Channels Action Menu
Channels Action Menu Pressing INFO with a show in focus brings up an action menu with all of the options for that show. NOTE PAGES CHANNEL LOGO The logo for the program’s channel. Number of pages of program information. SHOW TITLE The name of the program or item.
Page 47: Action Menu Options
Action Menu Options If the show you’re watching is currently airing, you’ll see the following options in the action menu: • Record once - Records only the currently-airing episode of the program, including the portion in the live TV buffer. •...
Page 48 Action Menu Options If the show will air in the future, you’ll see: Record once • Add to Favourites • Lock • See all times • Set reminder - Allows you to set a reminder that will appear before the show airs •...
Page 49: Recording A Show
Recording a Show The easiest way to record an individual show is to press the record button with that show in center focus. If you want to record a series, just press the info button and select record series from the action menu.
Page 50: Recording Options
Recording Options If you have record once or record series selected, you’ll see an arrow to the right that allows you to access recording options. You can also access recording options from the action menu of a show that’s currently recording or scheduled to record. Scheduled to Record Recording options for a single episode scheduled to record: •...
Page 51: Currently Recording
Currently Recording Recording options for a single episode currently recording: • Keep • Get series • Stop Recording options for a series currently recording: • Keep • Series options • Stop Series Options • Keep • Episode limit - Determines how many episodes will be stored automatically. •...
Page 52: Conflict Management
Conflict Management Your Media Gateway comes with six tuners, which means that you can record up to six shows at once, unless someone is watching live TV at the same time. In the event that there is a tuner conflict, such as when you have six recordings scheduled and are watching another live show, your DVR will bring up an action menu that outlines your options and lets you make a choice.
Page 53: Change Time Slot
Change Time Slot If you want to compare what’s on in the future across multiple channels, start from TV Channels, press the NEXT button, and the entire vertical list will show the next half hour’s programming. Shows that have not started airing yet will appear gray, while currently-airing shows will be black.
Page 54: Grid Guide
Grid Guide The Media Player offers an optional Grid Guide view for people who prefer to find programming in that layout. You’ll see the Grid Guide card below focus when you first enter TV Channels. Bring it into focus, and press OK. The Grid Guide works similarly to the rest of the main menu: •...
Page 55: Grid Guide Genres
Grid Guide Genres The Grid Guide has four different types of programming that are easy to spot by color: • Movies - Red • Sports - Green • Children’s - Purple • News - Grey...
Page 56: Change Time Slot
Change Time Slot If you want to compare what’s on in the future across multiple channels, start from TV Channels, press the NEXT button, and the entire vertical list will show the next half hour’s programming. Shows that have not started airing yet will appear gray, while currently-airing shows will be black.
Page 57: Grid Guide
Grid Guide The Media Player offers an optional Grid Guide view for people who prefer to find programming in that layout. You’ll see the Grid Guide card below focus when you first enter TV Channels. Bring it into focus, and press OK. The Grid Guide works similarly to the rest of the main menu: •...
Page 58: Grid Guide Genres
Grid Guide Genres The Grid Guide has four different types of programming that are easy to spot by color: • Movies - Rred • Sports - Green • Children’s - Purple • News - Grey...
Page 59 Search Sometimes you know the title. Sometimes you just know what night it’s on. Sometimes you’re in the mood for a certain type of show. The Media Player has you covered to help you find what you’re looking for.
Page 60: Intro To Search
By Title, By Keyword, and By Category. When you use any of these three options to search for a show, the results will return shows that are currently airing, airing sometime in the future, Pulse TV On Demand programming, and shows that you have recorded.
Page 61: Find By Title
Find By Title When you select Find By Title, a screen will open that allows you to enter your title and browse through results. Use the arrow buttons to navigate the onscreen keyboard; to enter a letter, press OK with that letter highlighted. To browse the list, press the left arrow until that panel is in focus.
Page 62: Find By Keyword
Find By Keyword A Keyword search lets you search for any word contained in a show’s program information. For example, if you know the actor in a show, but can’t remember the title, you can search on the actor’s name, and all programs featuring that actor will appear in the list.
Page 63: Find By Category
Find By Category If you’re in the mood for a certain type of show, Find by Category gives you a way to browse what you’re looking for. When you press OK with Find by Category selected, you’ll see a list of categories along the vertical band, and a list will display the shows in each category.
Page 64: Search Options
OK to clear the check box for the type of content you would like to remove. You can remove: • TV Recordings - Programs you’ve recorded with your DVR. • TV Shows - Live TV shows from Pulse TV’s lineup. • VOD - Programs from Pulse TV’s Video On Demand library.
Page 65: On Demand
On Demand Pulse TV’s Video On Demand selection gives you a vast library of great programming to choose from and an easy way to search through it all.
Page 66: Intro To Pulse Tv On Demand
Intro to Pulse TV On Demand When you bring the Pulse TV VOD card into focus, you’ll see a list of On Demand video folders in the vertical band, as well as a My Rentals folder. When you bring each folder into focus, the available movies in each will appear in the preview panel.
Page 67: Vod Library
VOD Library When you enter the Pulse TV VOD library, you’ll see a list of movie folders by category. VOD Options When you see a program you like, press OK, and you’ll get the following list of options: • Preview - Plays the trailer for the selected movie.
Page 68: My Rentals
My Rentals When you select the My Rentals card, you’ll see a list of all of the movies you’ve currently rented along with a My Adult Rental card. Selecting the adult rental card will take you to a list of any adult movies you may have rented. Movies will continue to appear in this list until the rental has expired.
Page 69 Home Network With your Media Player, you can access your computer’s music, video, and photos from the comfort of your living room.
Page 70: Dlna Servers
Setup Home Network allows you to stream media from any server in your home, such as your computer, to your Media Player. Because Home Network is DLNA ®-based, it is completely plug and play; if your computer is connected to your home network and has a DLNA server, you should automatically see that computer listed in the Home Network category of the main menu.
Page 71: Getting Started
Getting Started When you first bring the Home Network card into focus, you’ll see all of your connected devices. If one isn’t showing up, select Search for Media Servers and choose Search. If connected properly, any new devices will then appear.
Page 72: Playing Media
Playing Media • To access your content, choose the device that interests you, and press OK. • To open a folder of content, press OK. • If you have an individual file selected that you would like to play, press OK. •...
Page 73: Adding To Favourites
Adding to Favourites For easy access, you can add content to the Favourites category in the main menu. Press INFO with a folder or item selected, with the exception of individual songs, and choose add item to Favourites. The content will then appear in the Favourites category.
Page 74 • NEXT • BACK • SKIP • NEXT • REPLAY • STOP NOTE – Northwestel supports media sharing from Windows devices to Pulse TV. It does not support DLNA based sharing of personal media from Apple products to Pulse TV.
Page 75: Pay Per View
Pay Per View Watch premium programming with easy access to Pay Per View...
Page 76 Finding Pay Per View Programming You’ll find PPV programming the same way you look for regular programming: by browsing the Channels and Filter categories or doing a search. Throughout the user interface, you’ll e able to spot PPV programming easily because its cards are a different color and it’s labeled with the OnDemand logo.
Page 77 Finding Pay Per View Programming There are two ways to find PPV programming: 1. By browsing the Channels and Filter categories or doing a search, the same way you look for regular programming. 2. By briniging the PPV category in to center focus; you’ll then see a list of all current PPV programming in the vertical list.
Page 78: Purchasing Pay Per Vew Programming
Purchasing Pay Per Vew Programming When you see a PPV program that interest you, just press OK. You will then see an action menu with your purchase options. You’’ll also be able to lock an content with a Parental Control option.
Page 79 Using a Purchase PIN The first time you try to purchase a PPV or VOD program (or set Parental Controls) you’ll be prompted to create a PIN that you will then enter before making additional purchases. You can turn the purchase PIN prompt off from the Parental Controls section of the Settings category.
Page 80: Mobile Apps
Mobile Apps A group of mobile apps brings control of your Media Player to your tablet and smartphone.
Page 81: The Mobile Apps
The Mobile Apps The Mobile Apps let you: • Use your tablet or smartphone as a remote control for your Media Player. • Browse programming in an easy-to-filter grid guide. • Search programming by a variety of criteria. • Schedule and manage recordings.
Page 82: Downloading A Mobile App
Downloading a Mobile App You can find the Pulse TV Mobile Apps in Google Play and the iTunes store. Once you’ve downloaded a mobile app, you’ll need to pair it with your Media Player. You can do that in three easy steps: 1.
Page 83: Intro To The Arris App
Intro to the Arris App The Arris App allows you to use your smartphone or tablet as a remote control and lets you manage your DVR and search for content with ease. You can use the app to control any of the Media Players in your home. To get the Arris App simply access the App Store and search for Arris App.
Page 84: Guide Screen
Guide Screen The Guide screen allows you to scroll through your channel listings for up to two weeks. You may set recordings from here or even tune to a channel with just the touch of a button. The features that are available on this screen are as follows:...
Page 85: Show/Hide Channel In Guide Icon
1. Show/Hide Channel In Guide Icon The Show/Hide Channel In Guide Icon lets you select what channels you want to show up in the program guide that you see on your TV. If the Guide Icon is showing, the channel next to it will appear in the line up.
Page 86: Media Player Selection
6. Media Player Selection Tap on the arrow next to the Media Player listed to control a different Media Player. Note: To prevent the app from being able to control the Media Player as a remote control, go to the Settings menu on the Media Player and select Remote Control of Media Player and toggle the setting to off.
Page 87: Scheduling Recordings
Scheduling Recordings When selecting a program from the channel guide, a new window will pop up with options for that program listing. The new window will give a description of the show, the rating of the show, and the cast information when available.
Page 88: Search Screen
Search Screen The Search screen allows you to search by: • Title • Actor/Actress Name • Director • Genre • Keyword • Description The search screen will search the entire guide as well as any recorded content that on the DVR. The results can be filtered by: •...
Page 89 Recorded TV Screen In the Recorded TV screen you can manage your DVR, and control settings for Priorities, Recorded TV, Scheduled TV, and Series. Selecting a show within any of these screens will bring up the setting options for that show. The options may include Play, Series Recording, Record Series, Options, and Delete.
Page 90: Remote Screen
• Quick Select Keys - The Quick Select keys allow you to instantly jump to select category cards on the Pulse TV smart menu. You can select the Channels view, the Recorded TV screen or the HDTV screen listings. •...
Page 91: Settings Screen
Settings Screen The Settings screen allows you to modify the settings for many of the screens in the app. Guide setting allows you to: • Choose if you want the channels sorted numerically or alphabetically • Determine if your filter matches are displayed, highlighted or stacked DVR setting allows you to: •...
Page 92 Sync setting allows you to: • Merge settings from the Media Player and the app • Copy settings from the Media Player to the app • Copy the settings from the app to the Media Player (Replace Settings on Media Player) Important –...
Page 93 SuperTicker Now you can view the latest news headlines, sports scores, financial news, entertainment news, and weather on your TV.
Page 94 SuperTicker Pressing OK with the SuperTicker category in focus will launch full screen TV with the SuperTicker displayed along the bottom of the screen. The SuperTicker displays information on the latest news headlines, sports scores, financial news, entertainment news, and weather. These are called Topics. An individual story in each topic is called an Item.
Page 95: Lock A Topic Or Item
Lock a Topic or Item The SuperTicker lets you lock on a topic or item in case you want to keep an eye on the DOW or a baseball score. Press OK when the topic or item you’re interested in appears. If you choose lock item, the SuperTicker will stop automatic navigation, but continue to update that item.
Page 96: Superticker Displaying Weather
SuperTicker Displaying Weather PROGRAM NAVIGATION The current piece of media being You can navigate SuperTicker topics enjoyed. by using the left and right arrows. You can navigate topics by using the ACTION MENU up and down buttons. Pressing OK on an item in the SuperTicker brings up an action SUPERTICKER ITEMS menu with that item’s options.
Page 97 View the Whole Story If you see a headline that interests you, you can read the whole story by pressing OK and choosing more info. You can also press the INFO button. An info note will open up that displays the story. Use the BACK and NEXT buttons to scroll through pages of the story.
Page 98 Playing Games The Media Player comes with a collection of games to help you pass the time between shows.
Page 99 Games From the Games category on the horizontal band, you’ll have access to: • • • Mahjong Tomato Blast It • Bowling • Ping • Code Breaker • Video Poker • Blockbreaker • Solitaire HD • • • Blackjack Bubble Blast HD Slot Machine •...
Page 100: Screen Saver And Game Display
Screen saver and Game Display After 30 minutes with no button-press activity, games exit and live TV appears in full screen. However, some games include a Mini TV and some do not. The screen saver behavior is slightly different for the two types: Games that include a Mini TV After 30 minutes with no button-press activity, the media playing in the Mini TV zooms to full screen.
Page 101 Settings Settings allows you to customize your Media Player to your preferences.
Page 102: Parental Controls
Parental Controls Settings provides robust Parental Controls, including the ability to lock shows by: • TV Rating • Movie Rating • Channel In addition, you can lock out individual shows, including recorded programs, from action menus for each show in the main menu. The system records scheduled shows that are blocked by parental controls, but you must enter the PIN before you can watch them..
Page 103 Parental Controls RATING CATEGORY TITLES You can lock individual ratings by Category titles display the parental pressing OK on the focus. Locking a control category. rating locks all higher ratings above HELP Help explains details about the MINI TV currently-selected rating. Your current program, if unlocked, will continue to play in the Mini TV.
Page 104: Working With Your Pin
OK. 3. Enter the old PIN, enter the new PIN, and then enter the new PIN again to confirm it. If You Forget Your PIN, please call the Northwestel Customer Care Centre 1 888 423-2333. VOD/PPV PIN You can choose to turn off the PIN prompt before a VOD or PPV purchase from the Parental Control section.
Page 105: Locking And Unlocking Programs
If the V-Chip in your TV is enabled, you may see a black screen after tuning to a channel with blocked content. No Pulse TV menu, flip bar, sound effects, or any other audio or video are shown or heard. To correct this, change to an unblocked channel, or disable all V-Chip functions and use the parental control features provided by the Pulse TV system to regulate viewing.
Page 106: Menu Customization
Menu Customization The Menu Customization feature in Settings allows you to configure your main menu and choose how TV Channels display. Configure Main Menu The main menu configuration section allows you to toggle each category on or off for menu display. There are some categories, like Settings, that cannot be turned off.
Page 107: Local Network Status
Skip Pressing the SKIP button on the remote moves you forward in recorded or stored programs in set increments. In Settings, navigate to the Skip card and press OK. Select the increment you want to apply to the SKIP button on your remote. Local Network Status Local Network Status will provide information on your network connection and allow you to reconnect or refresh that connection.
Page 108: Remote Control Of Your Media Player
Recording Space The Recording Space card displays the amount of Recorded TV storage space used by recorded shows. In Settings, navigate to the Recording Space card and press OK. For details, see the Gateway hardware chapter. EXTERNAL HARD DRIVE You may connect one external hard drive at a time to the rear eSATA port on the Gateway system.
Page 109: Closed Caption
SuperTicker When you select the SuperTicker settings card, you’ll be able to determine which categories appear in your SuperTicker screen display. To remove a category, simply press OK to clear it. Closed Caption Most viewers use these settings to turn closed captioning on or off; however, you can select one of the following closed caption cards to set other preferences: •...
Page 110: Sound Effects
TV Setup should automatically select the correct resolution. If you are using alternate cables, including an HDMI to DVI cable, you should select the highest video resolution supported by your TV. The Pulse TV system automatically adjusts the video output to match the broadcast format and the selections set in the TV Setup card.
Page 111: Aspect Ratio
Aspect Ratio Use the Aspect Ratio card in Settings to control how programming content appears on your TV. For standard-definition (SD) TVs, choose Standard (4:3) only. You’ll then be asked to choose how you want HD content to display on your TV, either by letterboxing (putting black pillars on the top and bottom of the content) or cropping the content to fit.
Page 112: Audio Output
Recording Defaults Recording Defaults provides access to the same settings that are available in Recorded TV. See the “Recorded TV” chapter for details. External Hard Drive When you plug in an external hard drive, this setting will help you initialize setup, as well as provide options for disconnection.
Page 113: Channel List
The Grid Guide setting allows you to enable or disable the Grid Guide application. Channel List You can remove channels from displaying in the Pulse TV Main Menu by scrolling to the desired channel and pressing OK to select or de-select the channel. If a channel appears in your Channel List that you do not subscribe to, you can remove it here.
Page 114 Messages You’ll receive a new message whenever there is information from Pulse TV, like the availability of a new feature.
Page 115: Receiving Messages
Receiving Messages The Messages category is located in the main menu. Bring the Messages category into focus, and your messages will appear in the vertical band. Press OK to view each message. Use the NEXT and BACK buttons to page through the message. Once you have read the message, you can choose to close the message, mark it as unread, or delete it.
Page 116 Filters The Media Player comes with several filter categories for viewers who know what they like to watch and want an easy way to find it.
Page 117: Intro To Tv Filters
Intro to TV Filters Channels Channels List Filtered The main menu contains a group of filter cards:that only show you the types of programs for that category. Filters include TV Music, News, Kids, Sports, Movies, and HD. Each filter will display live TV as well as recorded, VOD, and PPV programs that fit that category.
Page 118: Movies On Tv
In addition to currently-airing and recorded movies, The Movies on TV category also has a Pulse TV VOD card for quick access to all of the movies available for you to watch right away. When you bring the VOD card into focus, a list of top releases will appear in the preview panel.
Page 119 Favourites The Favourites category is a convenient way to access your favorite TV channels, videos, photos, and music.
Page 120 Favourites The Favourites category provides easy access to the media you like the most. You can build your Favourites list from any channel that appears in the TV channels category or TV filters, excluding any channels blocked by parental controls. You can also add a folder or file from your computer.
Page 121: Internet Account Access
Internet Account Access Your Media Player comes with Internet access to your account, which allows you to record shows and manage your DVR while you’re away from the TV.
Page 122: Online Scheduling
Online Scheduling From your Pulse TV account, you can schedule a program to record on your DVR from any computer with Internet access. Online scheduling uses real-time conflict resolution, so you’ll know immediately if there are any problems recording your program.
Page 123: Online Management
Online Management You can use your online Pulse TV account to check the list of shows you have scheduled to record. From this list, you can manage your recordings.
Page 124: Other Features
Other Features You can also use your online account to add Flickr users so that their photos display in the Photos category of the main menu. Checking Interestingness will add that popular Flickr feature for display as well. ® If you want to add Web sites for display on your TV, you add them to your online account by typing the url.
Page 125: Media Gateway
Media Gateway Hardware There are a number of features of the Media Gateway device that you might need to use.
Page 126 External Hard Drive You can expand the amount of hard drive storage on your Media Gateway by connecting a DVR-certified eSATA external hard drive. When you first insert the external drive into the Media Gateway, you’ll see a dialog on all connected Media Players indicating that the drive needs to be formatted. You can choose to respond on any Media Player;...
Page 127: Reset Button
Reset Button There are two modes to the reset button located on the back of your Media Gateway: 1. To reset all the Media Gateway functionality, excluding Wi-Fi, press and release the reset button. 2. To reset the router and Wi-Fi to the factory defaults, press and hold the reset button for ten seconds or more.
Page 128: Wireless Network Configuration
Wireless Network Configuration When your installer leaves your home after setting up your Media Gateway, your network will be configured and functional. There are a few settings that you may want to alter at some point in the future that are accessible from the Gateway’s eRouter website at http://192.168.0.1 The default user name to log in to the website is Admin.
Page 129: Configuring Your Ethernet Connection
Configuring Your Ethernet Connection If your computer is equipped with a LAN card providing an Ethernet connection, you may have to configure your computer’s TCP/IP settings. The steps that follow will guide you through setting your computer’s TCP/IP settings to work with the Telephony Gateway.
Page 130: Tcp/Ip Configuration For Windows
TCP/IP Configuration for Windows 2000 Follow these steps to configure the Ethernet interface on a Windows 2000 operating system. Note: Dialog boxes shown on your computer may differ slightly from those shown in this procedure. 1. From the computer, select Start > Settings > Network and Dial-up Connections >...
Page 131: Tcp/Ip Configuration For Windows Xp
TCP/IP Configuration for Windows XP Follow these steps to configure the Ethernet interface on a Windows XP operating system. Note: Dialog boxes shown on your computer may differ slightly from those shown in this procedure. From the computer, select Start > Settings > Control Panel and doubleclick Network Connections in the Control Panel.
Page 132 2. Double-click the local area connection to be used for your device’s network connection. The Local Area Connection Status widow appears. 3. Click Properties. 4. Select TCP/IP by clicking it one time. Then click Properties.
Page 133 5. Click the General tab. Then click Obtain an IP address automatically and click OK. 6. Click OK to accept the new settings, and OK again to close the Properties window. 7. You may have to restart your computer in order for your computer to obtain a new IP address from the network.
Page 134 TCP/IP Configuration for Windows Vista Follow these steps to configure the Ethernet interface on a Windows Vista operating system 1. Open the Vista Control Panel. 2. Double-click Network and Sharing Center to display the Network and Sharing Center window.
Page 135 3. Click Manage network connections. If prompted for a connection, choose Local Area Connection. The Network Connections window appears. 4 Double-click the Local Area Connection to open the Properties window: Note: If Windows requests permission to continue, click Continue. TCP/IPv4 Selected...
Page 136 5. Double-click Internet Protocol Version 4 (TCP/IPv4) to configure TCP/IPv4. The TCP/IP properties window for the version you selected appears. 6. For TCP/IPv4 select Obtain an IP address automatically and Obtain DNS server address automatically, unless instructed otherwise by your cable provider. 7.
Page 137 TCP/IP Configuration for Windows 7 and 8 Follow these steps to configure the Ethernet interface on a Windows 7 and 8 operating system. 1. Open the Windows 7 Control Panel. 2. Click Network and Internet.
Page 138 3. Click Network and Sharing Center. 4. Click Local Area Connection to open the Status window.
Page 139 5. Click Properties to open the Properties window.
Page 140 Select Internet Protocol Version 4 (TCP/IPv4) and click Properties to configure TCP/IPv4. The TCP/IP properties window for the version you selected appears 7. For TCP/IPv4, select Obtain an IP address v Obtain DNS server address automatically, unless instructed otherwise by your cable provider. 8.
Page 141: Tcp/Ip Configuration For Macos X
TCP/IP Configuration for MacOS X Follow these steps to configure the Ethernet interface on a MacOS X operating system. 1. Open System Preferences, either by choosing System Preferences from theApple menu or by clicking the System Preferences icon in the dock. 2.
Page 142 3. Choose Automatic from the Location drop-down menu, and Built-in Ethernetfrom the Show menu. 4. Choose the TCP/IP tab, if necessary. If you are using TCP/IPv4, go to step 5. If your cable provider requires TCP/IPv6, go to step 8. 5.
Page 143: Media Player Hardware
Media Player Hardware Your Media Player provides some control buttons and indicators.
Page 144: Resolution Reset
Resolution Reset Media Players with front panels provide the ability reset the screen resolution in the event that you’ve selected an unsupported resolution. To reset the resolution, press the menu and up arrow buttons at the same time for four seconds. The Media Player will then start cycling through available resolutions, starting with 480i and cycling through 480p, 720p, and 1080i.

NorthwesTel Pulse TV User Manual

Welcome

Remote Control

Full Screen TV

Recorded TV

TV Channels

Messages

Filters

Favourites

Quick Links

Need help?

Questions and answers

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Summary of Contents for NorthwesTel Pulse TV

Table of Contents