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Memotec NetPerformer SDM-9600 Hardware Installation Manual

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NetPerformer® SDM-9600 with SDM-9606 Blades
Hardware Installation Guide

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Summary of Contents for Memotec NetPerformer SDM-9600

  • Page 1 NetPerformer® SDM-9600 with SDM-9606 Blades Hardware Installation Guide...
  • Page 2 Memotec Inc. may otherwise authorize in writing. Memotec Inc. reserves the right to make changes without notice in product or component design as warranted by evolution in user needs or progress in engineering or manufacturing technology. Changes which affect the operation of the unit will be documented in the next revision of the manual.

  • Page 3: Table Of Contents

    Waste Electrical and Electronic Equipment – WEEE ..2-8 2.3.2 Restriction of Hazardous Substances - RoHS ....2-9 Memotec Inc.
  • Page 4 Chapter 5: Product Description ..........5-1 Memotec Inc.
  • Page 5 Network Connections......... 7-4 Memotec Inc.
  • Page 6 Index ..............7 Memotec Inc.
  • Page 7 RJ-48 to E1-75 Dual BNC Adaptor Cable ......... . 5-17 Memotec Inc.
  • Page 8 Memotec Inc.

  • Page 9: List Of Tables

    Buffering scheme for packetization of DSP packets ........7-3 Memotec Inc.
  • Page 10 Memotec Inc.

  • Page 11: Chapter 1: Preface

    Preface Memotec Inc.

  • Page 12: About This Document

    Acrobat Reader 6.0, which is provided on the CD. If you open a NetPerformer document with an earlier version of Acrobat Reader, some of the text will not appear in its intended format. This can make the text difficult or impossible to read correctly, especially from a printed copy. Memotec Inc.

  • Page 13: Audience

    The content of a caution must be read carefully and explicitly obeyed. A warning contains an instruction that the reader must WARNING: follow in order to prevent electrical shock, death or serious injury to personnel. The content of a warning must be read carefully and explicitly obeyed. Memotec Inc.

  • Page 14: Product Overview

    Product Overview 1.3.1 SDM-9600 Chassis The NetPerformer SDM-9600 is a high-end chassis based on a standardized platform architecture for carrier-grade telecommunication applications. It is ideal for large-scale network applications such as GSM using point-to-point E1/T1 circuits, transport through IP (terrestrial or satellite) or satellite Single Channel Per Carrier (SCPC) connections, and Voice over IP (VoIP).

  • Page 15: Netperformer Software

    The default is now instead of LOGIN ADMIN CAUTION: The default for this login remains PASSWORD SETUP NOTE: For full instructions on setting up user profiles, refer to the Quick Configuration module of the NetPerformer Reference Guides. Memotec Inc.

  • Page 16: Related Documents

    NetPerformer products. 1.4.2 Request for Comments Our Technical Publications group welcomes your feedback. Please help us improve future releases of this document by sending us your comments and suggestions. You can send email to docs@memotec.com. Memotec Inc.

  • Page 17: Training

    Students learn how to tailor NetPerformer products to meet their specific business requirements. Each course is developed and delivered by certified instructors who have in-depth expertise and extensive technical training experience. To learn more about our training services, email our education facilities at memotectraining@memotec.com. Memotec Inc.

  • Page 18: Technical Support

    SDM-9600 with SDM-9606 Blades Hardware Installation Guide Technical Support Memotec Technical Support is designed to meet your full range of support needs. From basic service to mission-critical support, we are committed to ensuring your success with NetPerformer products. We tailor different support plans to meet your evolving business requirements.

  • Page 19: Checking The Contents Of Your Product Package

    Preface only on the nameplate on the underside of the blade (see Figure 1-1). Memotec Inc. SDM-9600 DC Model: 3A max Complies with the limits for Class A digital device, pursuant to Part-15 of the FCC rules.. This Class A digital equipment meets all requirements of the Canadian Interference-Causing Equipment Regulations Cet appareil numérique de la Classe A respecte toutes les exigences du...

  • Page 20: Returning An Sdm-9600 Chassis Or Sdm-9606 Blade

    If you need to return the SDM-9600 chassis or an SDM-9606 blade for any reason, you must ship it in the original carton using adequate shock insulation material. Failure to do so may void the equipment warranty. Consult the Warranty statements included with the product package. Contact Technical Support for RMA requirements. 1-10 Memotec Inc.

  • Page 21: Sales Contacts

    Preface Sales Contacts To order NetPerformer units, DSP modules, cables and optional parts, contact Memotec Inc. or your NetPerformer distributor. To contact Memotec Inc.: • Mail: Memotec Inc. 7755 Henri Bourassa Blvd. West Montreal, Quebec Canada H4S 1P7 • Telephone: +1 (514) 738-4781 during regular business hours, EST (GMT-5:00) •...
  • Page 22 SDM-9600 with SDM-9606 Blades Hardware Installation Guide 1-12 Memotec Inc.

  • Page 23: Chapter 2: Compliance Information

    Compliance Information Memotec Inc.

  • Page 24: Regulatory - Compliance And Agency Approval

    • EMC – Emission – Class A EN 55022:1998 + A1 + A2 • EMC – Immunity EN 55024:1998 + A1 + A2 • Safety EN 60950-1:2006 + A11 TBR4 • Telecom – Digital TBR 12 + TBR 13 Memotec Inc.

  • Page 25: Compliance And Regulatory Statements

    1998 + Amendments 1 and 2 EN 55024 1998 + Amendments 1 and 2 EN 60950-1 2006 + Amendment 11 The technical file is kept at: Memotec Inc 7755 Blvd Henri Bourassa Montreal, Quebec H4S 1P7 Canada Montreal, 11 March 2011 Stéphane Caron...
  • Page 26 • Con la presente MEMOTEC dichiara che questo NetPerformer è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. • Por medio de la presente MEMOTEC declara que el NetPerformer cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE.

  • Page 27: Marking

    • MEMOTEC izjavlja, da je ta NetPerformer skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo ili direktive 1999/5/ES. • Hér með lýsir MEMOTEC yfir því að NetPerformer er í samræmi við grunnkrö- fur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC.

  • Page 28: Intent Of Use And Network Compatibility

    A2, Ferrites are required on each RJ48 cable connected to an E1 port and on each cable connected to an Ethernet port. Simply clamp the ferrite onto the cable, approximately 1 inch away from the connector on the chassis. Memotec Inc.

  • Page 29: Fcc Part 15 Statement

    établi par l’Industrie Canada. L'exploitation faite en milieu résidentiel peut entraîner le brouillage des réceptions de radio et de télévision, ce qui obligerait le propriétaire ou l'opérateur à prendre les dispositions nécessaires pour en éliminer les causes. Memotec Inc.

  • Page 30: Environmental Information

    WEEE separately. If you need more information on the collection, reuse and recycling systems, please contact your local or regional waste administration. You can also contact us for more information on the environmental performances of our products. Memotec Inc.

  • Page 31: Restriction Of Hazardous Substances - Rohs

    5- Polybrominated diphenyl ethers As permitted by item 7 of the Annex to the Directive 2002/95/EC, the SDM-9606 blades utilize lead-in-solder exemption Network Infrastructure Equipment. The product bears the following label: RoHS-5/6 Montreal, 11 March 2011 Stéphane Caron Hardware Manager 740-0504-001-C Memotec Inc.

  • Page 32: Compliance To China Rohs

    SJ/T11363-2006 SJ/T11363-2006 Indicates that the concentration of the hazardous substance of at least one of all homogeneous materials in the parts is above the relevant threshold of the standard. SJ/T11363-2006 2-10 Memotec Inc.

  • Page 33: Safety Warnings And Precautions

    Making Changes or Modifications Any changes and modifications not expressly approved CAUTION: by Memotec Inc. will void any compliance and regulatory approval, and will void the user’s authority to operate the equipment. Memotec Inc. 2-11...
  • Page 34 SDM-9600 with SDM-9606 Blades Hardware Installation Guide 2-12 Memotec Inc.

  • Page 35: Chapter 3: Unpacking The Sdm-9600

    Unpacking the SDM-9600 Memotec Inc.

  • Page 36: Selecting A Location

    For trouble-free operation of the SDM-9600 its location must satisfy the following environmental criteria: • Operating temperature: 0C to 45C (32F to 113F)* • Storage temperature: -20C to 65C (-4F to 149F) • Relative humidity: 10% to 95%, non-condensing Memotec Inc.

  • Page 37: Preparing The Site

    8-1. • A sufficient number and length of cables for all digital ports: These cables are not provided with the SDM-9600 product package. - One RJ-48 to RJ-48 cable for each E1/T1 port (at least 26AWG, or 0.4mm) Memotec Inc.
  • Page 38 IP network that supports the TCP and UDP/IP protocols. PPP, Frame Relay (RFC1490) and WAN (PVCR) connections can be made with- out the requirement to support IP routing. • All user equipment that will be directly connected to the digital ports. Memotec Inc.

  • Page 39: Chapter 4: Hardware Installation

    Hardware Installation Memotec Inc.

  • Page 40: About The Hardware Installation

    • (Optional) Connecting the unit to the LAN hub (“Connecting the LAN Hub” on page 4-22) In addition, the following maintenance procedure should be carried out on a regular basis: • Cleaning the air filter in the SDM-9600 chassis (“Cleaning the Air Filter” on page 4-23). Memotec Inc.

  • Page 41: Installing The Sdm-9600 Chassis In A Rack

    2). Rack requirements are discussed on page To install the SDM-9600 chassis in a rack: Carefully insert the SDM-9600 chassis into the front of the rack Secure each rackmount ear onto the rack using 2 mounting screws with washers. Memotec Inc.

  • Page 42: Installing Or Upgrading The Dsp Modules

    For ordering information, refer to “Sales Contacts” on page 1-11. 4.3.1 Location of DSP Socket on the SDM-9606 Blade DSP Socket Figure 4-2: DSP Socket on the SDM-9606 Blade Memotec Inc.

  • Page 43: Installation Procedure

    SDM-9600 chassis, remove it as described in “Removing a Blade” on page 4-12. Place the blade on a hard, flat surface. Skip to step if the DSP socket is empty. If you are upgrading a DSP module that has already been installed: Memotec Inc.

  • Page 44: Inserting A Dsp Module - Starting Position

    Insert the DSP module into the DSP socket: First push the bottom edge of the DSP module all the way into the socket. Use enough pressure to ensure that the DSP module is properly aligned and fully inserted. Memotec Inc.

  • Page 45: Inserting A Dsp Module - Final Position

    DSP lies flat Figure 4-4: Inserting a DSP Module – Final Position Reinstall the SDM-9606 blade into the SDM-9600 chassis. Refer to the procedure on “Installing a Blade” on page 4-9. Memotec Inc.

  • Page 46: Hardware Strapping For E1 Ports

    -If the unit is on a table, you must support the weight of the cables on the table. The digital port can desynchronize and the unit reset if the full weight of the BNC cables is unsupported. Memotec Inc.

  • Page 47: Installing A Blade

    CAUTION: an ESD wrist strap when accessing internal components of the unit. In countries where a two-pin non-grounded power cord must be used, ensure that the SDM-9600 is independently grounded with a wire from Ground securely attached to Memotec Inc.
  • Page 48 To secure the blade in place, press the 2 retention screws in and tighten them clockwise. Ensure that both card handles are pressed flat against the blade: • Push the small lever into its housing on the card handle, then 4-10 Memotec Inc.
  • Page 49 • Press the handle back toward the front face of the blade. The right card handle is equipped with a microswitch that senses whether the NOTE: blade is fully inserted. It is very important that the card handles be fully closed. Memotec Inc. 4-11...

  • Page 50: Removing A Blade

    These screws can be loosened, but not removed. Pull the two card handles outward from the chassis, toward you. The blade disengages from the pins at the rear. Open outward (toward you) Left handle Figure 4-6: Blade Handle Operation 4-12 Memotec Inc.
  • Page 51 Slide the blade the rest of the way out of the chassis. Caution: Do not expose the blade to a magnetic field or electrostatic charge at any time. Damage to its components could result. Install a filler panel to cover the empty slot. Refer to the next section. Memotec Inc. 4-13...

  • Page 52: Installing The Filler Panels

    Slide the filler panel through the slot opening, along the guide rails provided. To secure the filler panel in place, press the 2 knurled M3 retention screws into the panel, and tighten them by turning clockwise. Filler Panels Figure 4-7: Rear View of the SDM-9600 Chassis with Filler Panels 4-14 Memotec Inc.

  • Page 53: Powering Up The Unit

    , by removing the screws from the INPUT A INPUT B two spacers on either side of the inlet lugs. Refer to Figure 5-2. Install the harness to the DC inlet, terminating the wire connectors on the lugs labelled -48V Memotec Inc. 4-15...

  • Page 54: System Status On Power-Up

    Green Amber Off Boot sector is running. Validating the application Green Amber Amber Off Boot sector is running. Decom- pressing the application Table 4-1: SDM-9606 Front Panel LED States During Normal Initialization Sequence 4-16 Memotec Inc.
  • Page 55 If the LED on the SDM-9606 blade stays amber, the unit may be faulty. NOTE: Contact Technical Support for assistance ( “Technical Support” on page 1-8). See also “Troubleshooting Tips” on page 6-1 for other critical error situations. Memotec Inc. 4-17...

  • Page 56: Connecting The Console Terminal

    • A 14-ft. (4.25 m) console cable with RJ-45 male connectors at both ends, and • A TIA-232 (V.24) terminal adaptor, RJ-45 female to DB-9 female. You can order an extra console cable kit from Memotec Inc. or your NetPer- NOTE: former distributor.

  • Page 57: Activating The Console Connection

    When the password is entered correctly, the SDM-9606 blade sends the product banner to the console screen, as in this example: LOGIN:ADMIN PASSWORD:***** ACCEPTED SDM-9606 vx.x.x Memotec Technologies, Inc. (c) 2007 DSP QCxxx.BIZ code version: x.x.x Console connected through TELNET Voice transport method: PowerCell Display commands, type HE B3046082>...

  • Page 58: Concerning Hyperterminal Connections

    NOTE: tionality or console speed, and should be considered a temporary solution only. You should procure a more robust terminal emulation software program for configuration and monitoring purposes. Contact Technical Support if you need further assistance. 4-20 Memotec Inc.

  • Page 59: Installing The Licensed Software Options

    4.10.1 Software License Key The Memotec Software License Key is a traceable number that is used to activate the licensed software option. • This number is printed on an adhesive label on the cover of the licensed software option product package •...

  • Page 60: 4.11 Connecting The Lan Hub

    Connect the other end of the LAN cable to one of the 10/100/1000BaseT ports on your local LAN hub. The link is up when the LED is on. The LED color indicates the speed of the LAN connection: - Amber: 100 Mbps - Green: 10 Mbps. 4-22 Memotec Inc.

  • Page 61: 4.12 Cleaning The Air Filter

    Do not unscrew the knurled M3 retention screw at the bottom of CAUTION: the fan unit, which hold the fans in place. Slide the air filter tray out of the SDM-9600 chassis. Figure 4-8: Accessing the Air Filter Tray Memotec Inc. 4-23...
  • Page 62 Slide the air filter tray into the SDM-9600 chassis, along the guide rail provided. Push the air filter tray all the way back into place, so that its front face is flush with the right rack bracket of the SDM-9600 chassis. 4-24 Memotec Inc.

  • Page 63: Chapter 5: Product Description

    Product Description Memotec Inc.

  • Page 64: Sdm-9600 Chassis

    “E1/T1 Digital Interfaces” on tomer-supplied RJ-48 cables and snap-on page 5-15 ferrites) Table 5-2: Feature items for the SDM-9606 blade Optional Hardware Item Details DSP modules: high-density “DSP Modules” on page 5-11 Table 5-3: Feature items for optional hardware Memotec Inc.

  • Page 65: Base Unit Chassis

    POWER ON Ground Card Handles Fan Unit Figure 5-1: Front View of the SDM-9600 Chassis Equipped with SDM-9606 Blades Filler Panels Ground Lug Power ON/OFF Switches Plastic Power Input Protector Modules Figure 5-2: Rear View of the SDM-9600 Chassis Memotec Inc.

  • Page 66: Physical Dimensions

    A harness with 2 m. (approx. 6 feet) of triple wire is required to connect the NOTE: unit to the power source. Connection should be carried out by a qualified technician only. Refer to “Connecting to the Power Source” on page 4-15 instructions. Memotec Inc.

  • Page 67: Fan Unit

    The fan unit, including fans and an air filter module, is located on the right side of the SDM-9600 chassis when viewed from the front. Figure 5-3: Location of Fan Unit • 2 fans, 290 cubic feet per minute, 24 VDC • Provides cooling for up to 200 W per board Memotec Inc.

  • Page 68: Air Filter

    • Washable fabric • Velcro™-type adherence to outer grill • Maintenance or replacement possible after opening the 1 U fan tray (refer to “Cleaning the Air Filter” on page 4-23) • No tools required for reassembly onto the fan tray. Memotec Inc.

  • Page 69: Blades For Sdm-9600 Chassis

    Physical Port Port Number on Console (LINK) CONSOLE ETH 1 (left) ETH1 ETH 2 (right) ETH2 1 (E1/T1 link) 2 (E1/T1 link) 3 (E1/T1 link) 4 (E1/T1 link) 5 (E1/T1 link) 6 (E1/T1 link) Table 5-4: SDM-9606 ports Memotec Inc.

  • Page 70: System Status Leds

    A software reset has occurred To turn the LED off, enter the (Clear ERR/DIAG Note: LED) command at the console command line. No alarm has occurred on the unit since the alarms were last cleared Table 5-6: ALM LED states Memotec Inc.

  • Page 71: Ethernet Ports

    Each Ethernet LAN port has an RJ-45 female connector to attach a LAN cable. Select a standard LAN cable with RJ-45 connectors at both ends. Install a ferrite on each cable that connects to an Ethernet port: Steward ferrite NOTE: 28A2029-0A0, Part No. 332-0003-000. Memotec Inc.

  • Page 72: Connector For Ethernet Lan Port

    The following table describes the RJ-45 pinout for a LAN port. Pin No. Usage Description Transmit (+) Output Transmit (-) Output Receive (+) Input – (not used) – (not used) Receive (-) Input – (not used) – (not used) Table 5-7: RJ-45 pinout for Ethernet LAN port 5-10 Memotec Inc.

  • Page 73: Dsp Modules

    Maximum 120 voice channels or 60 GSM TRXs per DSP. The synchronous high-density DSP module is intended CAUTION: for the SDM-9210/9210GW, SDM-9220/9220GW, SDM-9230/ 9230GW, SDM-9606 and SDM-9620 only. DO NOT replace this DSP module with a DSP intended for legacy NetPerformer Memotec Inc. 5-11...
  • Page 74 SDM-9600 with SDM-9606 Blades Hardware Installation Guide products (SDM-9360, SDM-9380 and SDM-9585). 5-12 Memotec Inc.

  • Page 75: Console Port

    ) has an RJ-45 female connector to attach the factory- supplied console cable. Use the RJ-45 to DB-9 adaptor to connect the console cable to the workstation that will serve as the console terminal. Refer to “Connecting the Console Terminal” on page 4-18. Memotec Inc. 5-13...

  • Page 76: Connector For Console Port

    The following table describes the RJ-45 pinout for the console port. Pin No. Usage Description Request To Send DTE Ready Transmitted Data SGND Signal Ground Carrier Detect Received Data DCE Ready Clear To Send Table 5-8: RJ-45 pinout for console port 5-14 Memotec Inc.

  • Page 77: E1/T1 Digital Interfaces

    • Add/drop capability with cross-connect: any incoming timeslot on any digital port can be connected to any other timeslot on the same port, or any timeslot on another digital port on the same blade or another blade installed in the same SDM-9600 chassis. Memotec Inc. 5-15...

  • Page 78: E1/T1 Port Status Leds

    An E1-75 connection requires an adaptor for E1-75 operations, as described in the next section). You must provide strain relief for the cables to ensure that they do not loosen from the digital port. See “Hardware Strapping for E1 Ports” on page 4-8. 5-16 Memotec Inc.

  • Page 79: Adaptor Cable

    • RJ-48M to E1-75 dual BNC adaptor cable (Ordering part number: AG2CA0001) • Installed between the digital port and the BNC coaxial cable. Refer to page Dual BNC connectors RJ-48 connector for E1 port Figure 5-7: RJ-48 to E1-75 Dual BNC Adaptor Cable Memotec Inc. 5-17...

  • Page 80: E1/T1 Cables

    (not used) (not used) (not used) Table 5-10: RJ-48 pinout for E1/T1 ports An E1/T1 interface is hard-strapped as by default for connection to NOTE: equipment. Use a crossover cable where mode is required for connection equipment. 5-18 Memotec Inc.

  • Page 81: Chapter 6: Troubleshooting Tips

    Troubleshooting Tips Memotec Inc.

  • Page 82: Symptoms, Problems, And Solutions

    Change Emulation parameter setting from Auto communications detect to ANSI (see “Notice Concerning program HyperTerminal Connections” on page 8-1). Incorrect modem Set the modem to ignore DTR by executing the AT setting command at&d0 Set the modem to Auto Answer mode: execute ats0=1 Memotec Inc.
  • Page 83 Make sure the LAN hub is properly plugged in and switched on Incorrect cable If LNK LED is off, check LAN cable and replace if connection damaged If LNK LED is on, make sure you are using the correct IP address for transmissions Memotec Inc.
  • Page 84 SDM-9600 with SDM-9606 Blades Hardware Installation Guide Memotec Inc.

  • Page 85: Chapter 7: Networking Features

    Networking Features Memotec Inc.

  • Page 86: Gsm A-Bis/A-Ter Optimization

    - 16K - 32K - 64K - Concentrated and Non-Concentrated • Fax, modem • Short Message Service (SMS) • Dual Rate • Auto-detection of time slot assignments • DS0 Cross connect • SS7 FISU spoofing for A-ter signaling Memotec Inc.

  • Page 87: Voice Channels

    • Fax signal types: V.21 channel 2, V27ter 2400 bps, V27ter 4800 bps, V29 7200 bps, V29 9600 bps, V33 12000bps, V33 14400bps, V17 7200bps, V17 9600bps, V17 12000bps, V17 14400bps • Modem Relay: V.32bis demodulation up to 14.4 Kbps, modem passthrough (G.711) for other modem types • Encoding: Mu-law or A-law Memotec Inc.

  • Page 88: Network Connections

    • PPP dial backup, time-of-day connect • PowerCell node discovery, load balancing, bandwidth on demand, dial backup over leased line • QoS: 8 classes of service, 16 priority weights, association to 802.1p and DiffServ TOS bits • PSTN digital (CAS) • ISDN-PRI Memotec Inc.
  • Page 89 • Remote Telnet access to command port • FTP or Zmodem upload and download of software and configuration • Text-based configuration files and journal log • Traps, traces and extended statistics • Username/password security control • Administrative filtering Memotec Inc.
  • Page 90 SDM-9600 with SDM-9606 Blades Hardware Installation Guide Memotec Inc.
  • Page 91 Index installation location Access methods ACT LED on LAN port Air filter E1/T1 cable 5-18 cleaning 4-23 E1/T1 ports ALARM LED LEDs 5-16 Auto-detection E1-75 console port speed 5-13 cable 5-16 gender 5-13 E1-75 operation Environmental tolerances Ethernet ports Blades installing removing 4-12...
  • Page 92 Voice interfaces specifications Ports cables 5-9, 5-13 Work order number console 5-13 Power input modules POWER ON LED Power, connecting to 4-15 Power-up sequence 4-16 Product package Product numbers Rack requirements Requirements distance environmental location materials rack 8-Index Memotec Inc.
  • Page 93 SDM-9600 with SDM-9606 Blades Hardware Installation Guide Index-9...
  • Page 94 REACH FURTHER. OFFER MORE. Contact Memotec: tel.: +1-514-738-4781 e-mail: MemotecSupport@memotec.com 7755 Henri Bourassa Blvd. West Montreal, Quebec | Canada H4S 1P7 www.memotec.com...

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