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Check box HSV4 Setup & User Manual

Wireless hotspots
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Wireless Hotspots
HSV4
CheckBox Wireless Hotspots
are designed to be Easy to
tm
Install, Easier to Manage and Easiest to Afford. To make set
up as easy as possible, please take a moment to completely
read through these instructions before you begin.
www.CheckBoxSystems.net

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Summary of Contents for Check box HSV4

  • Page 1 Wireless Hotspots HSV4 CheckBox Wireless Hotspots are designed to be Easy to Install, Easier to Manage and Easiest to Afford. To make set up as easy as possible, please take a moment to completely read through these instructions before you begin.
  • Page 2 Wireless Hotspots Welcome We have designed CheckBox Wireless Hotspots to be easy to install, easier to manage and easiest to afford. For best results, before beginning to set up your system, please take the time to read through this booklet completely. The answer to most questions can be found in here.

  • Page 3: Table Of Contents

    Table of Contents Installing CheckBox…………………….……………………………4 Logging into your management screens.…………………………….6 Setting up guest access………………………………………………9 Using credit cards & PayPal…….…...………………………………10 Free access……………………………….…………………………11 PermaCode…………………………………………………………12 Customizing your welcome screen………………………………...13 Accessing your system from outside the hotspot………………….15 Accessing your system from the Internet………………………….16 Network setup……………………………………………………….7 Current network configuration…………………………………..15 Administering active clients…………………………………………18 Client Usage Policy…………………………………………………19...

  • Page 4: Installing Checkbox

    Installing CheckBox Locating the equipment The CheckBox HSv4 must be located indoors in a dry area. The HSv4 should be located close to power and the Internet connection(s) Connecting the equipment The CheckBox HSv4 will connect to your cable, DSL, or local area network using an Ethernet network cable.
  • Page 5 Connecting CheckBox The best way to connect your CheckBox System is directly to your DSL, Fiber or cable modem. You may also connect it through a switch or hub to the DSL or cable modem. In order to keep guest network traffic separate from your office computers, office computers should not be connected through the CheckBox.

  • Page 6: Logging Into Your Management Screens

    Logging into your Administration screens The administration screens are used to manage your system, create and print tickets for your users and view your system status. The administration screens also allow you to view users on the system (Active Clients), view tickets not yet used, and to delete tickets from the system.

  • Page 7: Network Setup

    Network Setup You probably will not need to make any changes in the network setup of your CheckBox system as most Internet Service Providers use DHCP, Dynamic Host Configuration Protocol, to tell the devices connected to their network what address and other parameters to use.
  • Page 8 When using CheckBox mesh node access points the ssid and channel of the access points is set and controlled from with in the management screens of the HSv4. If you are using other brands of access points you will need to manage channel changes and SSID as per their manufacturer’s directions.

  • Page 9: Setting Up Guest Access

    Setting up Guest Access In order for guests to access the Internet through your CheckBox System they have to be authenticated. There are several ways your guests can authenticate, including: Access Tickets PermaCodes Credit Cards and PayPal Free Access In addition to these methods your CheckBox can also be tied to your company loyalty card rewards program and integrated into point-of-sale systems.

  • Page 10: Using Credit Cards & Paypal

    Using Credit Cards & PayPal With CheckBox you can accept credit cards automatically through the welcome page. CheckBox uses the PayPal system to clear the transactions and deposit the funds into your account, and allows you to set the pricing and duration. Using credit cards you do not need to be present to hand out tickets - great for unattended locations such as marinas and public spaces.

  • Page 11: Free Access

    Free Access The Free Access System allows you to give your guests free access two different ways: You can allow free access once per period, for example 15 minutes free every day, or 1 day free per week. This is great for a coffee shop or restaurant that wants to advertise free internet access but prevent guests from taking up a table for hours upon hours.

  • Page 12: Permacode

    Permacode Permacodes are special Access Codes you can define yourself. Usage is similar to ticket numbers, but these codes are reusable by multiple guests at the same time. You may change permacodes at anytime, and any guest devices previously activated will still remain activated until the time set for their code has expired. Permacodes are great for group events or special promotions and can save the need printing...

  • Page 13: Customizing Your Welcome Screen

    Customizing your Welcome Screen As you enable access methods the system will add the appropriate buttons and boxes to your welcome screen. You can customize the look of your welcome screen by uploading a picture or logo in .JPG format. To upload an image click on Customize Site in the top menu and then select Update Site Logo on the drop down.
  • Page 14 Tips for Uploading Graphics CheckBox provides the option to upload a graphic for the welcome page and a different graphic that prints out on the tickets. Your guests will be accessing your CheckBox with devices that have different screen sizes. The graphic that you upload may look great on a desktop or laptop with a large screen, but be too large for a smartphone or tablet.

  • Page 15: Accessing Your System From Outside The Hotspot

    2, and eth1 for modems plugged into port 1. This is the IP address assigned by your ISP or internal router to our system. If you are using the expansion card to add additional modem ports to your HSv4 you will also see sections for eth4 eth5, eth6 and eth7.

  • Page 16: Accessing Your System From The Internet

    Accessing Your System From The Internet There are two ways to access your CheckBox System remotely through the internet. first through CheckBox Support System www.checkboxsystems.net. There you will find a link to log into your CheckBox system from anywhere. The second way is to log on directly to your CheckBox via the system’s IP address.
  • Page 17 Accessing Your System From Anywhere - An Easier Way You can also access your system remotely using the Remote Access provided by the CheckBox Support Server. Accessing your system from the CheckBox Support Server does not require you to know or remember your IP address, and works no matter how often how often your IP address changes.

  • Page 18: Administering Active Clients

    Administering Active Clients Under normal circumstances guests will get online, use their time and then automatically be logged off the system without any intervention from you or your staff. However there are options to manually adjust a guest’s time remaining, delete a guest from the system, and manually add a guest.

  • Page 19: Client Usage Policy

    Client Usage Policy With the Client Usage Policy function, you can set how much bandwidth a guest can consume. Bandwidth is the amount of data a guest passes through the system. The system can only pass a finite amount of data at a time, with the limiting factor usually being the internet connection itself.

  • Page 20: Signal Strength, Power Levels And Antennas

    Signal Strength, Power Levels & Antennas Data communication between your guest’s devices and the CheckBox is a two-way transaction, not a one-way transaction like a radio or TV broadcast is. When your guest's wireless device tries to access data, that is their device calling your access point. For a successful connection not only does a signal need to get from the CheckBox to the user’s laptop, but they need to get a signal back to the CheckBox.
  • Page 21 Another way to improve range is to increase transmit power. Again, since we do not have control over the quality of the user’s laptops we cannot affect their transmit power, but we could boost ours. CheckBox uses the maximum legal power for unlicensed operation in the frequencies (channels) it occupies.

  • Page 22: Mesh Repeaters And The Mesh Node Status Display

    Mesh Repeaters & Mesh Node Status Display You can extend the range of your system using CheckBox Meshing Access Point Repeaters. These devices relay the data stream from your master unit further throughout your facility. Mesh Repeaters only need power, they do not need a wired connection back to the master unit.
  • Page 23 to accept it into the system it can not service clients or pass traffic. You must click on blue units to allow them to join the system. This only needs to be done once, and after a unit has joined the system it will be remembered by the system, even after power failures or prolonged storage.

  • Page 24: Nx Meshing Access Point Installation

    NX Meshing Access Point Installation CheckBox-NX-AP-PoE meshing access points are available in indoor only and indoor/ outdoor models. For outdoor areas, or areas with high moisture or tough environments use the CheckBox NX-Outdoor-AP-PoE. Before starting the installation, please make a note of the serial number of each access point and keep a record of where you physically install each one.

  • Page 25: System Alerts

    System Alerts You can receive an email or text message if your CheckBox Master unit, one of your repeaters, or your internet connection goes off-line. These System Alerts are issued by the CheckBox Support Server, which monitors your system. This monitoring service is included in the first year warranty that comes with every CheckBox System, and is also included in the Extended Warranty Program.

  • Page 26: Optional Services

    Optional Services: Extended Hours Support provides extended hours for phone support for your staff and management, including weekends and holidays for only $49.95 per month, with no long term contract required. Extended Hours Support provides coverage until midnight, Eastern Time, and from 9am to midnight Saturday, Sunday and Holidays. Extended Hours Support is available with no long term contract –...

  • Page 27: Final Installation Checklist

    Final Installation Checklist After you have completed installing your system use this checklist to make sure everything is ready for your guests. Physical Installation - CheckBox  CheckBox master unit is connected to power  CheckBox master unit is connected to internet connection ...
  • Page 28 Your Suggestions are Welcome This is the third generation of this product, and many of the added features, improvements and refinements have been made at the suggestion of our users. We absolutely welcome your feedback and suggestions. Warranties and Service We have worked hard to design the best possible system for you and your guests.

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