Help
Phone does not work
Have you removed the pull tab and are the batteries installed correctly? See page 6.
•
Check that the power is correctly connected.
•
No dial tone
Is the telephone cord of the base plugged into the phone socket?
•
Only use the telephone cord supplied with the phone.
•
Check that the power is correctly connected.
•
Cannot dial out or receive calls
Check that the power is correctly connected.
•
Is the telephone line cord (provided with the product) plugged into the phone socket.
•
The batteries may need recharging.
•
Has there been a power cut? If so, place the handset back on the base for 10 seconds and try
•
again. If it still does not work disconnect the batteries and power for 10 minutes, then reconnect
and try again.
You have a dial tone, but the phone will not dial out
If you are connected to a switchboard, check whether you need to dial an access code.
•
Handset does not ring
The ringer volume may be switched off on the handset or the base, see page 24 and 26.
•
Check that the power is correctly connected to the base.
•
Make sure the handset is registered to the base, see page 46.
•
No display
•
The batteries may be flat, dead or incorrectly inserted.
Recharge or replace the batteries (any replacement batteries must be rechargeable and of the
•
same type supplied).
If you experience any problems, please call the Helpline on Freephone 0800 218
2182* or visit www.bt.com/producthelp
49