Page 1 PORSCHE DESIGN P'9982 Smartphone User Guide Version: 10.3.1...
Page 2 Published: 2015-03-19 SWD-20150319094508581...
Page 3: Table Of Contents
Contents Setup and basics............................5 New in this release............................5 Your device at a glance..........................13 What's different about the BlackBerry 10 OS?..................14 Notification icons............................20 Menu icons..............................20 Setting up your device..........................21 Using gestures............................25 Personalizing your device...........................33 Device Switch............................. 33 BlackBerry ID..............................42 Phone and voice............................
Page 4 Language..............................168 Keyboard input methods.......................... 170 Screen display............................175 Accessibility.............................. 177 Media cards and storage..........................196 Using your device with BlackBerry Link....................200 Applications and features........................211 Organizing your apps..........................211 About the BlackBerry Assistant........................213 Calendar..............................218 Contacts..............................226 Clock.................................233 Android apps ............................236 Maps and GPS............................
Page 5: Setup And Basics
User Guide Setup and basics Setup and basics New in this release Introducing BlackBerry 10 OS version 10.3.1 BlackBerry 10 OS version 10.3.1 introduces powerful new features designed to boost your productivity, such as BlackBerry Blend, BlackBerry Assistant, and Battery Saving Mode. It also introduces updates to existing features, such as Instant Actions in the BlackBerry Hub, Meeting Mode in the Calendar app, and automatic suggestions in the Camera app.
Page 6: Android Apps
User Guide Setup and basics Things you can do with the BlackBerry Assistant, Updated look and feel Splashes of color, flattened buttons and screen layouts, and new wallpaper and icons – these are some of the elements you will notice with the fresh new look of BlackBerry 10 OS version 10.3.1. Modernized visual elements help you navigate your BlackBerry device and improve your productivity within apps.
Page 7 User Guide Setup and basics Battery Improvements have been made to the BlackBerry 10 OS to help improve the life of the battery in your BlackBerry device so that your device is ready to perform when you are. Battery Saving Mode lets you set options to conserve battery power. By default, when your device is in Battery Saving Mode, the device reduces the brightness of the screen and doesn't turn on the screen when it receives notifications.
Page 8: Related Information
User Guide Setup and basics Forward a PIN message as an email, Set an out-of-office reply, Calendar The Calendar app now has an Agenda view and a Meeting Mode feature. The Agenda view lets you see your appointments and tasks for the week. The Meeting Mode feature automatically changes the notification behavior of your BlackBerry device when the device detects that you have a meeting or an event scheduled in the Calendar app.
Page 9 User Guide Setup and basics note. You can group tasks into task lists, group notes into folders, and use tags to categorize tasks and notes. The BlackBerry Remember app is more closely integrated with the Calendar app. You can create a task in the BlackBerry Remember app, and view that task in both the BlackBerry Remember app and the Calendar app.
Page 10: Blackberry Story Maker
User Guide Setup and basics Camera The Camera app lets you snap a picture, record a video, and switch between the front and back cameras from the main screen. You can even take a picture while recording a video! By default, the Camera app detects the conditions of the scene you want to take a picture or video of, and suggests the settings to use.
Page 11 User Guide Setup and basics The Map feature in the Pictures app lets you see the locations where you have taken pictures. With a quick tap on the map, you can view all of your pictures from that location! The Pictures app also now lets you mark pictures that you want to be able to hide. After you select the pictures that you want to be able to hide, before you pass your BlackBerry device to a friend or coworker, with a quick swipe and tap, you can hide the pictures that you selected.
Page 12: Settings Menus
User Guide Setup and basics A marquee banner is displayed at the top of the Music app. The marquee banner gives you details about the song that is currently playing, and lets you play, pause, and change the song. Also new in the Music app is a Favorites view which lets you quickly see your favorite songs.
Page 13: Your Device At A Glance
User Guide Setup and basics Advanced interactions, Security To improve the security of information on your BlackBerry device, you can control what appears in notifications on the screen when your device is locked. For example, you can change your settings so that only the name of the sender of a message appears;...
Page 14: What's Different About The Blackberry 10 Os
User Guide Setup and basics 1. Headset jack 2. Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds) 3. Front camera 4. Notification LED 5. Volume up 6. Mute (Press); BlackBerry Assistant (Press and hold) 7.
Page 15: How Do I Change My Settings And Options
User Guide Setup and basics How do I change my settings and options? Do any of the following: • To find the settings and help for an app, swipe down from the top of the screen. • To find the settings for the device, on the home screen, swipe down from the top of screen. Tap Settings.
Page 16 User Guide Setup and basics Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub. The BlackBerry Hub isn't like other apps on your BlackBerry device.
Page 17: Where Are My Apps
User Guide Setup and basics To decline a call, touch the circle at the bottom of the screen and slide your finger to the right. Release your finger when the circle covers . Type a number. Tap Call. To make a call, in the Phone app, tap Notification settings To change a notification setting, on the home screen, swipe down from the top of the screen.
Page 18 User Guide Setup and basics Move text 1. Touch and hold your finger on a word or in a text field. 2. Release your finger from the screen. 3. Tap an option. Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
Page 19: Where Do I Find My Files
User Guide Setup and basics Where are my tasks, memos, and voice notes? • If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app. •...
Page 20: Notification Icons
User Guide Setup and basics What is BlackBerry Link? BlackBerry Link is software that you can install on your computer to link data, media files, and applications on your BlackBerry device to your computer. BlackBerry Link is the latest version of BlackBerry Desktop Software and can be used with your BlackBerry 10 device.
Page 21: Setting Up Your Device
User Guide Setup and basics Icon Description Open a menu of actions Open a list of ways to navigate or filter information Compose a message View attachments Share an item, such as a picture, with someone Reply to an email Reply to all recipients of an email Forward an email Record a voice note...
Page 22 User Guide Setup and basics CAUTION: To help preserve the finish, take care not to bend the cover forcefully. 2. With the metal contacts facing away from you, insert the micro SIM card into the bottom slot as shown. To remove the SIM card, first remove the battery. Using your index finger, push the SIM card toward the battery cavity.
Page 23: Insert A Media Card
User Guide Setup and basics Insert a media card 1. To remove the back cover, pull up the bottom of the cover. CAUTION: To help preserve the finish, take care not to bend the cover forcefully. 2. With the metal contacts facing away from you, insert the media card into the top slot.
Page 24: Insert Or Remove The Battery
User Guide Setup and basics Insert or remove the battery Before you start using your BlackBerry device, you should charge the battery. The battery in the box that your device came in isn't fully charged. 1. To remove the back cover, pull up the bottom of the cover. CAUTION: To help preserve the finish, take care not to bend the cover forcefully.
Page 25: Using Gestures
User Guide Setup and basics • To remove the battery, lift and pull out the battery from the end opposite to the battery contacts. Set up your device using the Setup app Tip: A network connection is required for some of the features within the Setup app. You can use the Setup app to do any of the following: •...
Page 26 User Guide Setup and basics 2. To see your messages in the BlackBerry Hub, slide your finger from left to right. 3. To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your finger from right to left.
Page 27: Show The Menus
User Guide Setup and basics Peek at the BlackBerry Hub To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device. From the bottom of the screen, slide your finger up and to the right. Tip: Keep your finger on the screen while you peek at the BlackBerry Hub.
Page 28: Scroll And Move Between Items
User Guide Setup and basics • To see more actions for a specific item, such as a song or picture, touch and hold the item. Tip: To see the names of the icons that appear on the right side of the screen, touch and hold the icon.
Page 29: Use A Slider
User Guide Setup and basics • To move between the BlackBerry Hub and your apps, slide your finger left and right. Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook.
Page 30: Select Items
User Guide Setup and basics Select items Do any of the following: • To select an item, simply tap it. If the item can be opened, it opens. • To highlight an item without opening it, touch and hold the item. •...
Page 31: Advanced Interactions
User Guide Setup and basics • To zoom out, slide your fingers together. Advanced interactions If you’re looking for ways to do things more quickly or efficiently, consider using the following gestures: • Lift to wake • Flip to mute •...
Page 32 User Guide Setup and basics To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Lift to Wake switch. Flip to mute If this feature is turned on, when you receive a call and it isn’t a convenient time to respond, you can turn your device facedown to silence the ring tone or vibration.
Page 33: Personalizing Your Device
User Guide Setup and basics To turn on or turn off this feature, tap Settings > Advanced Interaction. Tap the Flip to Save Power switch. Hold to stay awake If this feature is turned on, the screen stays on longer while you hold your device in your hand. This setting overrides the value set in Settings >...
Page 34 User Guide Setup and basics There are two ways you can switch to a BlackBerry 10 device: • The Device Switch app • BlackBerry Link If you are switching from a BlackBerry 7 device, you can also use a media card to transfer data. Preparing to switch devices Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you have completed the following list.
Page 35 User Guide Setup and basics Transfer method Data transferred Requirements • Pictures (not DRM) • Both devices must be connected to the same Wi-Fi • Videos (not DRM) network • Documents • Notes/Memos • Tasks • Music • SMS messages •...
Page 36 User Guide Setup and basics Transfer method Data transferred Requirements • BlackBerry Browser bookmarks and folders • Alarm and clock settings • Text messages (SMS and MMS) • Password Keeper entries SIM card • Contacts • SIM card • Previous device must be running BlackBerry 10 or later Back up your device data Using a computer and BlackBerry Link, you can back up and restore most of the data on your...
Page 37 User Guide Setup and basics Switching from a device running BlackBerry 7 If you're transferring data from a BlackBerry device running a version of BlackBerry 7, the following data transfer methods are available to you. • Use BlackBerry Link on your computer •...
Page 38 User Guide Setup and basics videos. When you finish setting up your BlackBerry device, you can add all of your email accounts and sync the contact and calendar info to your new device. Transfer data using the Device Switch app You can use the Device Switch app to transfer data from a device running BlackBerry OS version 5.0 to 7.1, a device running the BlackBerry 10 OS, a device running iOS 6 and later, or a device running Android 2.3 and later to your new BlackBerry 10 device.
Page 39 User Guide Setup and basics Transfer data using a media card This data transfer option is available if you're switching from a BlackBerry device running a version of BlackBerry 7. When you switch to a new BlackBerry 10 device using a media card, you can move alarm settings, BBM contacts, BlackBerry Browser bookmarks, text messages (SMS and MMS), phone history, and wireless connection profiles.
Page 40: After You Switch Devices
User Guide Setup and basics Add an email account to your new device To transfer calendar and contact information that is associated with an email account, add that email account to your new BlackBerry 10 device. 1. On the home screen of your new device, swipe down from the top of the screen. 2.
Page 41 User Guide Setup and basics Deleting the data on your BlackBerry device After you transfer data to your new BlackBerry 10 device, consider deleting all of the data on your previous BlackBerry device. A security wipe is designed to permanently delete your data so it can't be recovered.
Page 42: Blackberry Id
User Guide Setup and basics Troubleshooting: Device Switch I can't switch my SIM card to my new BlackBerry 10 device Your BlackBerry device uses a micro SIM card. To get a micro SIM card for your new device, contact your service provider. Some of the data from my previous device isn't on my new device The type of device you transferred data from and the version of device software on your previous device determines what data can be transferred to your new device.
Page 43: Set Up A New Blackberry Id
User Guide Setup and basics Set up a new BlackBerry ID Tip: It's important to choose a password that you can remember. For your BlackBerry ID username, be sure to use an email address that you use frequently. Recovery details can be sent to the email address that you use as your BlackBerry ID username if you forget your BlackBerry ID password.
Page 44: How Do I Reset My Lost Or Forgotten Blackberry Id Password
User Guide Setup and basics Using your BlackBerry ID to switch devices Using your BlackBerry ID on a new device When you switch to a new BlackBerry device, during setup, you will be prompted to enter your BlackBerry ID username and password. It's important to use the same BlackBerry ID that you used on your previous device, since many of your apps and settings are associated with your BlackBerry ID.
Page 45: Phone And Voice
User Guide Phone and voice Phone and voice Phone While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video.
Page 46: Making And Receiving Calls
User Guide Phone and voice Icon Description Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call 1. In the Phone app, tap 2. Dial a number. 3. Tap Call. Call a recent number or speed dial contact 1.
Page 47 User Guide Phone and voice isn't a BBM contact, the Reply Now message is sent as a text message. Depending on the recipient of the Reply Now message, additional text messaging charges might apply. 1. When you receive an incoming call, tap 2.
Page 48 User Guide Phone and voice 2. Tap > Bluetooth. 3. Turn on the Automatically Answer a Call When Connected to a Headset switch. When you turn on this feature and you have a Bluetooth headset connected to your BlackBerry device, your calls are automatically answered after 5 seconds.
Page 49 User Guide Phone and voice 2. Do any of the following: • Tap a phone number, name, or speed dial contact. • Tap . Tap a contact. • Tap . Dial a number. 3. To merge both calls and start a conference call, tap To add more people to the conference call, repeat steps 1 to 3.
Page 50 User Guide Phone and voice Delete a contact from your keyboard speed dial list 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Shortcuts and Speed Dial. 3. Touch and hold a speed dial contact. 4.
Page 51: Phone Options
User Guide Phone and voice Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With Priority Calling, you can assign a phone line or app to use when you make calls. 1.
Page 52 User Guide Phone and voice 2. Tap > Smart Dialing. • To change the default country code, tap Country Code. Tap a country. • To change the default area code, in the Area Code field, type an area code. Tap any of the drop-down lists to change other smart dialing options. Limit the phone numbers that you can call When you set up and use fixed dialing numbers, you can only make calls and send text messages to the phone numbers that you added to the fixed dialing numbers list.
Page 53: Notifications And Ringtones
User Guide Phone and voice Troubleshooting: Phone I can’t put a call on hold to answer an incoming call While on a call, if you answer an incoming call from a different app, your first call might be disconnected instead of being put on hold. For example, while on a phone call, if you answer an incoming BBM Voice call, your current phone call ends.
Page 54 User Guide Phone and voice Edit your notification profiles Tip: You can view descriptions of the default settings for each notification profile on the Notifications screen, under Edit Profiles. 1. On the home screen, swipe down from the top of the screen. 2.
Page 55: Change Your Ringtone
User Guide Phone and voice Change your ringtone Regardless of which notification profile is set on your BlackBerry device, you can change the ringtone to one of the default ringtones included on your device or use a ringtone that you download. Tip: Ringtones that were available only on devices running BlackBerry 7.1 or earlier are now available on your BlackBerry 10 device.
Page 56 User Guide Phone and voice • Tap Other Messaging, which includes apps such as Facebook, Twitter, LinkedIn, and more. 7. Do one of the following: • Turn off the All Notifications switch. • Change the Sound, Ringtone, Vibrate, LED, or Instant Previews settings. Note: If you set any of the drop-down lists to Profile Setting, the sound, tone, vibrate, or LED settings reflect what is set in the active profile.
Page 57: Change The Notification Settings For Level 1 Alerts
User Guide Phone and voice Change the notification settings for Level 1 alerts You can create custom notifications for important messages. Level 1 notifications override the notification settings set for all profiles. Note: To change the notification settings for Level 1 alerts, in the BlackBerry Priority Hub settings, you need to first add a rule.
Page 58: About Lock Screen Notifications
User Guide Phone and voice 2. To show the keyboard on a BlackBerry device with a touch screen keyboard, swipe up from the bottom of the screen with two fingers. 3. Type your message. 4. Tap Send. About Lock Screen Notifications You can use the Lock Screen Notifications feature to view the first few lines of your most recent email messages, BBM messages, text messages, and more on your BlackBerry device without having to unlock it.
Page 59: Voicemail
User Guide Phone and voice Troubleshooting: Notifications and ringtones If the notifications and ringtones on your BlackBerry device aren't functioning in the way that you expect them to, consult the following troubleshooting topics. My device doesn't ring or vibrate when I receive a call or message Try the following actions: •...
Page 60: Set Up Your Voicemail
User Guide Phone and voice Depending on your country or region, a visual voicemail service might not be available. You need to subscribe to a visual voicemail service to access the features. Contact your service provider to subscribe. Set up your voicemail Depending on your wireless service provider, this feature might not be supported.
Page 61 User Guide Phone and voice • To play your phone number as your voicemail greeting, tap Phone Number. • To play your name as your voicemail greeting, tap Name. • To record a custom voicemail greeting, tap Personal Message. Change your visual voicemail password Depending on your wireless service provider, this feature might not be supported.
Page 62 User Guide Phone and voice...
Page 63: Blackberry Hub And Email
User Guide BlackBerry Hub and email BlackBerry Hub and email BlackBerry Hub and email The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place.
Page 64 User Guide BlackBerry Hub and email Setting up and managing accounts You can add email accounts, social networking accounts (such as Facebook, Twitter, and LinkedIn), or even an Evernote account to your device. Set up email or other types of accounts on your device 1.
Page 65 User Guide BlackBerry Hub and email • Server name 1. On the Add Account screen, tap > Work Account. 2. Enter the username, activation password, and server address for your account. 3. Tap Done. After you add a work account, follow the prompts to set a work space password to use with BlackBerry Balance and to enter your work network password.
Page 66: Add An Imap Or Pop Email Account
User Guide BlackBerry Hub and email • To change how far back in time your device syncs messages, in the Sync Timeframe drop-down list, tap an option. 3. Tap Next. Add an IMAP or POP email account Make sure you know the following information from your administrator or email service provider: •...
Page 67 User Guide BlackBerry Hub and email 3. Tap an account. 4. Make your changes. 5. Tap Save. Remove an account from your device To stop receiving messages and notifications for an account and to stop syncing calendar and contact info for that account, you can remove the account from your BlackBerry device. 1.
Page 68 User Guide BlackBerry Hub and email Icon Description Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread Unread text message (SMS) Read text message Text message with attachment (MMS) Draft text message New system notification Message hasn't been sent yet...
Page 69 User Guide BlackBerry Hub and email View messages by account or message type If you want to see messages only from a particular account (for example, your personal email account) or by a type (for example, your text messages), you can filter them. 1.
Page 70 User Guide BlackBerry Hub and email • Tap > Priority Hub. • If your Pinch Filter Criteria is set to Priority Messages, slide your fingers together to zoom in on your priority messages. Tip: You can specify which messages are displayed when you zoom in. In the BlackBerry Hub, tap >...
Page 71: Download Attachments In A Message
User Guide BlackBerry Hub and email • To flag messages sent to a specific email address as priority, enter an email address in the Sent to field. • To flag messages with a specific subject as priority, enter a subject in the Subject field. •...
Page 72: Reply To Or Forward An Email
User Guide BlackBerry Hub and email Share or save your attachments 1. In the list view in the BlackBerry Hub, tap 2. Touch and hold an attachment. 3. Tap 4. When the download is complete, touch and hold the attachment. •...
Page 73 User Guide BlackBerry Hub and email Attach a file to an email or text message If your wireless service plan supports MMS messages, you can add an attachment to a text message. 1. While composing an email or text message, tap 2.
Page 74: File An Email
User Guide BlackBerry Hub and email Forward a PIN message as an email You might want to archive the information that you send or receive in a PIN message. You can forward the message to yourself or others as an email. 1.
Page 75: Manage Your Messages With Blackberry Hub Instant Actions
User Guide BlackBerry Hub and email Keep all email from a folder on your device If you use a desktop email application like Microsoft Outlook to file email into folders, your BlackBerry device doesn't automatically download copies of that email. You can have filed email readily available on your device by syncing an email folder.
Page 76 User Guide BlackBerry Hub and email 1. In the BlackBerry Hub, tap > > Display and Actions. 2. Under Hub Instant Actions, do one of the following: • In the Email Action 1 drop-down list, tap File or Flag. • In the Email Action 2 drop-down list, tap File, Flag, or Delete. Mark a message as read or unread In the BlackBerry Hub, do one of the following: •...
Page 77 User Guide BlackBerry Hub and email If your device is associated with a CRL or an OCSP server, when you add recipients to an encrypted message, your device tries to retrieve a certificate status for each recipient. You are unable to send the message until certificate statuses are received for all recipients.
Page 78 User Guide BlackBerry Hub and email 4. If necessary, enter the password. 5. Tap . 6. In the BlackBerry Hub, tap > Secure Email. > 7. If necessary, tap the PGP tab. 8. Turn on the PGP switch. 9. Under PGP Signing Key, in the drop-down list, tap the key that you imported. 10.Under PGP Encryption Key, in the drop-down list, tap the key that you imported.
Page 79 User Guide BlackBerry Hub and email • To select your preferred method of encoding to use for replies or forwarded messages you send, select an option in the Outgoing Message Encoding drop-down list. • To send clear-signed messages, tap the S/MIME tab. Turn on the Send Clear-Text Signed Messages switch.
Page 80 User Guide BlackBerry Hub and email Icon Description The certificate status is being determined. The certificate chain is expired. The certificate chain has been revoked. Navigating the BlackBerry Hub Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device.
Page 81 User Guide BlackBerry Hub and email Jump to the next or previous message 1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of messages. 2. While holding the message open, slide your finger up or down to highlight the next or previous message in the list.
Page 82 User Guide BlackBerry Hub and email Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 1.
Page 83: Download Only Partial Text In Email
User Guide BlackBerry Hub and email Set an out-of-office reply Some email accounts might not support out-of-office replies. 1. In the BlackBerry Hub, tap > Email Accounts. > 2. Tap an email account. 3. Turn on the Send Automatic Replies switch. 4.
Page 84: Change How Messages Are Displayed In The Blackberry Hub
User Guide BlackBerry Hub and email 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Accounts. 3. Tap an account. 4. Tap > 5. In the Roaming Data Control, the Cellular Data Control, or the Wi-Fi Data Control drop-down lists, select an option.
Page 85 User Guide BlackBerry Hub and email Restrict contacts in the BlackBerry Hub If you don't want to receive messages from specific email accounts or contacts, you can restrict the messages from appearing in the BlackBerry Hub. 1. In the BlackBerry Hub, tap >...
Page 86 User Guide BlackBerry Hub and email • To sync one or more of your contact folders, turn off the Sync All Contact Folders switch. Tap the folders that you want to sync with your device. 7. Tap Save. Change options for text messages In the BlackBerry Hub, tap >...
Page 87 User Guide BlackBerry Hub and email 3. Tap 4. Type your status. 5. Tap Post, Tweet, or Send. Make a phone call from the BlackBerry Hub 1. Tap > Calls. 2. Tap About public warning messages Public warning systems are used to send alert messages to users with enabled mobile devices. Public warning messages are text messages that alert users of possible threats to safety in their area.
Page 88 User Guide BlackBerry Hub and email I can only see email for the last 30 days For some types of email accounts, by default, your BlackBerry device initially syncs email for the past 30 days. To change this setting, on the home screen, swipe down from the top of the screen. Tap >...
Page 89: Joyn
User Guide BlackBerry Hub and email joyn With joyn, you can chat, call, send pictures, and share videos with your friends and contacts who aren’t using a BlackBerry 10 device. If your wireless service provider supports joyn, the icon appears beside your contacts who are using joyn.
Page 90 User Guide BlackBerry Hub and email Call a joyn contact 1. In the Phone app, tap 2. Tap beside the contact you want to call. 3. If you have multiple phone numbers for a joyn contact, tap the number that you want to call. Tip: During the call, tap to start a chat or a video share, or share a file.
Page 91: Media
User Guide Media Media Change the media volume When music is playing, do any of the following: • To increase the volume, press the Volume Up key on the right side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the right side of your device. •...
Page 92: Troubleshooting: Media
User Guide Media File extension Supported video codec(s) Supported audio codec(s) WMV 9 — — FLAC FLAC, Vorbis — — MIDI MIDI — AAC, MP3, PCM — MPEG-3 — FLAC, Vorbis — QCELP — SPMID SP-MIDI — PCM, GSM — WMA 9, WMA 10 —...
Page 93: Camera Icons
User Guide Media one shot. Your device can also detect the lighting conditions and suggest the best mode and setting to use, so you can focus on capturing the moment. Camera icons Icon Description Switch between the front-facing and the rear-facing cameras. Take a picture.
Page 94 User Guide Media • To take one picture, tap • To take continuous pictures when you have Burst shooting mode turned on, touch and hold The number of pictures you took in Burst mode appears in the lower-left corner of the screen.The camera stops taking pictures when you take your finger off of the icon.
Page 95: Record A Video
User Guide Media 1. Touch and hold the thumbnail at the bottom of the screen. 2. Slide your finger up to expand the thumbnail. • To return to the Camera app, lift your finger from the screen. • To delete the picture or video, slide you finger to the right onto .
Page 96: Using Time Shift Mode
User Guide Media 4. Keep moving your device until you have captured all of the image that you want to. 5. Tap Important: When taking a panoramic picture, don't move your device too quickly when panning and keep your device steady. A lot of movement will result in a low-quality panoramic picture. Take a picture while recording a video Using the Camera on your BlackBerry device, you can capture a still picture while recording a video at the same time.
Page 97 User Guide Media Edit Time Shift pictures later When you take pictures using Time Shift mode, you can save the picture to edit later. Tip: The Time Shift icon ( ) appears on the thumbnails of the pictures taken with Time Shift mode that you saved to edit later.
Page 98 User Guide Media Icon Description This mode, also known as High Dynamic Range mode, is available for the camera. HDR mode combines multiple pictures together and can capture the contrast between the light and dark areas of a scene. Time Shift This mode is available for the camera.
Page 99: Changing The Camera Settings
User Guide Media Icon Description Whiteboard This mode is available for the camera and Time Shift mode. Whiteboard mode can help to take pictures of whiteboards by improving the contrast between the whiteboard and any writing on the board. Night This mode is available for the camera, video camera, and Time Shift mode.
Page 100 User Guide Media Save your original picture along with the HDR version When you take pictures in HDR mode, multiple pictures are combined together to capture the contrast between the light and dark areas of a scene. 1. In the Camera app, tap >...
Page 101: Pictures
User Guide Media • Make sure that neither the camera or the video camera is in use by another application. Close any applications that might be using the cameras, and try again. I can't save pictures or videos to my media card Try one of the following: •...
Page 102: Pan A Picture
User Guide Media Icon Description Watch stories that your device automatically generates on the Date screen. View your pictures displayed in a slideshow. Start the Camera app and take pictures or record videos. View your pictures on a map, organized by the location where the pictures were taken.
Page 103 User Guide Media 4. When you're done editing your picture, do one of the following: • To save your changes, tap Save. • To discard your changes, tap > Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time.
Page 104 User Guide Media 3. Tap an editing option. 4. When you're done editing your picture, do one of the following: • To save your changes, tap Save. • To discard your changes, tap > Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time.
Page 105 User Guide Media 1. In the Pictures app, swipe down from the top of the screen. Tap 2. Turn off the Automatic Stories switch. Add a picture to BlackBerry Story Maker From the Pictures app on your BlackBerry device, you can add a picture to an existing story or a new story in BlackBerry Story Maker.
Page 106: Share A Picture
User Guide Media Note: When you are viewing your pictures on a map, the icon represents all of the pictures taken in a location. If the map is zoomed out, the icon represents a wide area. For example, if the map is zoomed out to the whole world, the one icon represents all of the pictures taken in Canada.
Page 107 User Guide Media Organizing your pictures and albums In the Pictures app on your BlackBerry device, you can create albums to organize your pictures. Create a picture album You can use albums to organize your pictures based on events, people, dates, or any other category that you can think of.
Page 108: Music
User Guide Media • To delete the folder, tap Add a picture to the Favorites screen Add pictures to the Favorites screen so that you can quickly access them. Pictures added to the Favorites screen are also used in the automatic stories that your BlackBerry device generates. 1.
Page 109: Playing Your Music
User Guide Media Icon Description View all of your music organized alphabetically and by artists, albums, and genres. View all of your music, organized alphabetically. View all of your playlists, including playlists generated by your BlackBerry device. These automatic playlists include the music you last played, recently added music, and music organized by year and decade.
Page 110 User Guide Media 2. If the music player controls aren't visible on the screen, tap the screen. 3. When the music player controls are visible, tap the screen. 4. Slide your finger on the volume slider to turn up or turn down the music volume. View your music 1.
Page 111 User Guide Media • To add music to the playlist, tap . Beside the song, artist, or album that you want to add, tap • To delete a song from the playlist, beside the song that you want to delete, tap •...
Page 112: Videos
User Guide Media View song properties In the Music app, you can view the properties for a song, including the file type, size, location, and more. In the Music app, when a song is playing, tap > Turn on Music Shortcuts If you want to control your music faster and easier, you can set the volume keys to quickly skip songs in the Music app on your BlackBerry device.
Page 113: Editing Videos
User Guide Media Icon Description View your videos organized into albums. View all of the videos that you added to the Favorites screen. This icon appears in the corner of the thumbnails of the videos that you haven't watched yet. Change the video size while a video is playing.
Page 114 User Guide Media 3. Touch and hold the paddle icons and slide your finger until your video is the length that you want. The section of video that plays for the length of time between the paddle icons is the length of the revised video.
Page 115 User Guide Media 3. Tap a filter. 4. When you're done editing your video, do one of the following: • To save your changes, tap Save. • To discard your changes, tap > Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time.
Page 116 User Guide Media 3. Do one of the following: • Tap the album that you want to move the video into. • To create an album, tap . Select the location that you want to save the album to. Enter a name for the album.
Page 117: About Blackberry Story Maker
User Guide Media 4. Tap Done. To turn off the equalizer, when a video is playing, tap the screen. Tap > . Tap Off. About BlackBerry Story Maker You can use BlackBerry Story Maker to make stories using pictures and videos that are saved on your BlackBerry device.
Page 118 User Guide Media 2. While the story is playing, tap the screen. 3. Tap 4. Touch and hold the thumbnail of the picture or video that you want to move and drag it to where you want it to go. 5.
Page 119 User Guide Media Save a story in BlackBerry Story Maker When you save the stories that you create in BlackBerry Story Maker, you can send, share, or move the stories. If you don't save your story, it can only be played in BlackBerry Story Maker. 1.
Page 120: Media Sharing
User Guide Media Media sharing You can use your BlackBerry device to share your media files in a variety of ways, including using Play on and DLNA Certified devices. About sharing media You can wirelessly share the media files on your BlackBerry device with DLNA Certified supported devices, such as computers, TVs, or other home entertainment equipment.
Page 121 User Guide Media You can use the Media Sharing options in your device settings to allow DLNA Certified devices to wirelessly access your media files. To find out if the device that you're trying to play or view a media file on is DLNA Certified, or for more www.dlna.org information about DLNA Certified devices, visit 1.
Page 122 User Guide Media...
Page 123: Settings
User Guide Settings Settings Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, but you can also tailor and optimize your device for your needs. Get acquainted with the options and discover more about what your device can do.
Page 124 User Guide Settings Overview of device settings Item Description • Turn off all wireless connections. Airplane Mode • Set your USB connections, including USB Mass Storage Mode, Charge Only Mode, and a manual IP address. Networks and Connections • Access airplane mode to turn off all your connections.
Page 125 User Guide Settings Item Description Quick Settings • Access these settings at any time when you swipe down from the top of the screen with two fingers. • Assign an action or a speed dial number to a specific key. Shortcuts and Speed Dial •...
Page 126 User Guide Settings Item Description • Delete only your work space and data from your device and leave your personal data intact. • Turn on connections to BlackBerry Blend and BlackBerry Link. • Set up remote access to a computer for Device Connections sharing documents and synchronizing media.
Page 127 User Guide Settings Item Description • View the current software version running on your device. Software Updates • Check for software updates. • View available storage space on your device and media card. Storage and Access • Set up access to the files stored on your device, including USB connections, Wi-Fi file sharing, and password protection for sharing files.
Page 128: Update Your Device Software
User Guide Settings Item Description • Identify your device PIN, software version, and model. • View your phone number and the name of your service provider. • View or change the name for your device that appears if another device detects it over a Bluetooth connection or wireless connection.
Page 129: Battery And Power
User Guide Settings Restore your device to its factory default settings using BlackBerry Link If you restore your BlackBerry 10 device to its default settings, BlackBerry Link deletes all of the data and third-party applications from your device. Any IT policies that are applied to your device are also deleted.
Page 130: Charge Your Device
User Guide Settings Restart or reset your device If your BlackBerry device is running slower than usual or not responding, turning off and turning back on your device might help to solve the problem. Do one of the following: • To restart your device, press and hold the Power/Lock key on the top of your device. Tap •...
Page 131 User Guide Settings • Avoid charging, using, or storing your device in extremely hot or cold places, such as on a vehicle dashboard. • Avoid leaving your device turned off with a low battery power level for an extended period of time. •...
Page 132 User Guide Settings Monitor the battery life, memory usage, CPU usage, and storage space on your device You can check how much battery time and power you have remaining, how much device memory is being used, and how much storage space is available. You can also monitor which apps and services are using the most battery power, device memory, storage space, or CPU resources, and you can close or delete some apps to help save battery power or improve the device performance.
Page 133 User Guide Settings A solid red LED can indicate that your BlackBerry device is turning on or restarting. A flashing yellow LED can indicate that the battery power level is low and your device is charging. A solid green LED can indicate that your device is plugged into a charger and that charging is complete. Using Battery Saving Mode If your battery power level is draining, you can set up Battery Saving Mode to turn on automatically and help make your battery last longer when you need it most! When Battery Saving Mode is turned on, your...
Page 134 User Guide Settings Turn off Battery Saving Mode After Battery Saving Mode turns on automatically, Battery Saving Mode is automatically turned off when you start charging your device. You can also turn off Battery Saving Mode manually. 1. On the home screen, swipe down from the top of the screen. 2.
Page 135 User Guide Settings Turn off connections If your device is out of a wireless coverage area, you can turn off the connection so that your device doesn't search for a network signal continuously. You can also help extend battery life by deleting saved Wi-Fi networks that you no longer use.
Page 136: Connections
User Guide Settings CAUTION: There is a risk of explosion if the battery is replaced with an incorrect battery type. Device and battery disposal Please recycle your BlackBerry device and battery in accordance with your local regulations. Do not dispose of either your device or battery in a fire. Your device or battery should not be placed in household waste bins.
Page 137: Wireless Connections Icons
User Guide Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > About. 3. In the Category drop-down list at the top of the screen, tap Network. Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices.
Page 138 User Guide Settings Your device is connected to a VPN. Your device is in airplane mode and all of your wireless network connections are off. You can turn on Wi-Fi or Bluetooth technology, but not your connection to the mobile network. There is an error with your SIM card.
Page 139 User Guide Settings Network connections Mobile network A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing. In some locations, such as in a hospital or on an airplane, you need to turn off your mobile network connection, but usually you can just leave your mobile network connection on.
Page 140: Turn On Airplane Mode
User Guide Settings Shared Internet connections You can use your BlackBerry device's connection to the mobile network to allow other devices to access the Internet. This functionality is particularly useful if you want to browse the Internet on your laptop or Wi-Fi only tablet but you don't have access to a Wi-Fi network. Internet tethering You can use Internet tethering when you only have one device that you want to connect to the Internet through your BlackBerry device's mobile network connection.
Page 141 User Guide Settings Connect to the mobile network To turn on your mobile network connection, airplane mode must be turned off. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Networks and Connections > Mobile Network. 3.
Page 142 User Guide Settings set up for roaming, or what roaming fees will apply, it's a good idea to check with your wireless service provider before you travel. Switch wireless networks manually Your BlackBerry device is designed to switch to an appropriate wireless network automatically when you travel, but you might need to try switching networks manually if you're having trouble connecting or if the network signal is weak.
Page 143 User Guide Settings 5. Move the Early Data Limit Notification slider to receive an early notification when you are approaching your monthly data limit. 6. To change when your monthly data usage cycle starts each month, in the Monthly Reset Date drop- down list, tap a date.
Page 144 User Guide Settings 3. If the Wi-Fi switch is off, turn it on. 4. Tap a network. • If the screen requesting a password appears, enter the password for the Wi-Fi network. Tap Connect. • If you have access to the Wi-Fi router and you want to use Wi-Fi Protected Setup, tap the screen above the keyboard to dismiss the keyboard.
Page 145 User Guide Settings Delete a saved Wi-Fi network Your BlackBerry device can store up to 64 saved networks. If you have a lot of saved networks on your device and you don't use them all, you can delete some to tidy up your Saved Networks screen. Deleting saved networks that use a hidden SSID can also help preserve battery life.
Page 146 User Guide Settings Select this check box if you want your BlackBerry device to search for an SSID that is not being broadcast. A hidden Wi-Fi network isn't listed as an available network on the Wi-Fi screen. Security Type Set the security type that the Wi-Fi network uses. Depending on the network you're trying to connect to, you might also see Security Sub Type and Inner Link Security.
Page 147 User Guide Settings Note: To display your screen on a device that isn't a Wi-Fi CERTIFIED Miracast device, you can use a wireless display adaptor or use an HDMI cable to connect your BlackBerry device to the other device. 1. On the home screen, swipe down from the top of the screen. 2.
Page 148: Bluetooth Connections
User Guide Settings If none of the suggestions above solve your connection issue, try these more advanced troubleshooting options: • Check that the time on your BlackBerry device is synchronized with the network time. If the times are different, it could prevent your device from connecting (for example, if connecting to the network requires you to have a certificate on your device, and the certificate has an expiration date).
Page 149 User Guide Settings To turn off Bluetooth technology, turn off the Bluetooth switch. Pair and connect with a Bluetooth enabled device Make sure that you turn on Bluetooth technology on the device that you want to connect to. Before you can connect your BlackBerry device to another Bluetooth enabled device, you must pair them.
Page 150 User Guide Settings Rename a paired or saved Bluetooth enabled device You can change the name of a paired or saved Bluetooth enabled device as it appears on your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2.
Page 151 User Guide Settings 4. Tap Unset as My Car. Let your car kit use your device's network credentials Your car kit must support the remote SIM Access Profile (rSAP). Turn on rSAP to allow your car kit to access the SIM card in your BlackBerry device. When your car kit has access to your SIM card, you can use your car kit to make and receive phone calls, and send and receive text messages (SMS and MMS).
Page 152 User Guide Settings Set how Bluetooth enabled devices access your accounts You can allow Bluetooth enabled devices that support the Message Access Profile (MAP) to access messages in the accounts that are set up on your BlackBerry device. Examples of Bluetooth enabled devices that support MAP include some car kits and some watches.
Page 153 User Guide Settings Profile Description Alert Notification Service (ANS) This profile allows Bluetooth enabled devices to access notifications you receive on your device, including information about the type of notification, the sender of the notification, and the number of new and unread notifications. Audio/Video Remote Control Profile This profile allows you to use the buttons on a Bluetooth (AVRCP)
Page 154 User Guide Settings Profile Description Location and Navigation Service This profile allows Bluetooth enabled devices to access location (LNS) related information on your device (for example, to support outdoor activity apps). Low Energy Human Interface Device This profile allows you to connect your BlackBerry device to (HOGP) Bluetooth enabled devices such as a keyboard or mouse.
Page 155 User Guide Settings Profile Description Serial Port Profile (SPP) This profile allows you to connect your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer. Tx Power Service (TPS) This service allows a Bluetooth enabled device to access information about the current transmit power levels of your BlackBerry device.
Page 156 User Guide Settings compatible device. Depending on your wireless service provider and the applications you have installed on your device, there are many interesting things you can do using NFC, such as sharing a picture with a friend or paying for a purchase using your device. What is NFC? The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.
Page 157 User Guide Settings With NFC, you can exchange many kinds of files, including pictures, music, contact info, and even webpages, between your BlackBerry device and other NFC-enabled devices. Your device automatically establishes a Wi-Fi Direct or Bluetooth connection with the other NFC-enabled device to transfer files. 1.
Page 158: Usb Connections
User Guide Settings Troubleshooting: NFC The wrong app opens when I use an NFC reader The wrong app might open because it is set as the default app to use with an NFC reader. You might need to remove or reset the default app for the NFC reader. Tap Settings > App Manager > Default Apps to remove the app as the default app for the NFC reader.
Page 159: Mobile Hotspot
User Guide Settings Prevent access to data on your device while charging The Charge Only Mode feature is designed to prevent access to the data on your BlackBerry device when you use a USB cable to charge your device. This feature is helpful if you travel frequently and charge your device at public charging stations.
Page 160 User Guide Settings On some mobile networks, services such as email and BBM might not be available while Mobile Hotspot mode is on. After you set up Mobile Hotspot mode on your BlackBerry device, connecting to the mobile hotspot with a Wi-Fi enabled device is a lot like connecting to any regular router.
Page 161 User Guide Settings Troubleshooting: Mobile Hotspot mode I can't use my device as a mobile hotspot • Check that you're connected to the mobile network. If appears in the upper-right corner of the home screen, then the mobile network is on and connected. •...
Page 162: Blackberry Keyboard And Typing
User Guide Settings Troubleshooting: Internet tethering I can't use Internet tethering • Check that your BlackBerry device is connected to the mobile network. If appears in the upper- right corner of the home screen, then your device is connected to the mobile network. •...
Page 163: Show The Keyboard
User Guide Settings Show the keyboard Using two fingers, swipe up from the bottom of the screen. Tip: To hide the keyboard, tap the screen outside a text entry field. If you want to hide the keyboard and there's nowhere to tap on the screen, swipe two fingers down from the top of the keyboard. Typing on the BlackBerry Keyboard Learn how to use accented and uppercase letters, symbols, and numbers on your keyboard.
Page 164: Type Faster With Automated Assistance Settings
User Guide Settings 3. If you don't see the symbol you want, touch and hold a related symbol. Slide your finger onto the symbol you want to type or tap to see all the remaining symbols. Type an uppercase character 1.
Page 165: Delete A Word
User Guide Settings • Tap to expand the selection to a word. • Tap to expand the selection to a whole paragraph. • To select more published text, such as in a browser or PDF file, move the cursor indicator handles to highlight the whole section of text.
Page 166 User Guide Settings pause your typing, suggested words are displayed above the BlackBerry Keyboard. You can quickly select a suggested word by tapping it. Your BlackBerry device is designed to learn what you tend to say and where in a sentence you tend to say it.
Page 167 User Guide Settings Change spell check settings You can change spell check settings, such as whether to check the spelling of acronyms, whether to correct the casing of words, and so on. 1. On the home screen, swipe down from the top of the screen. 2.
Page 168: Language
User Guide Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input > Prediction and Correction. 3. Tap Clear Learned Words. Note: As you continue to type, the learned word list is regenerated unless you set the Learn New Words switch to Off on the Prediction and Correction screen.
Page 169 User Guide Settings Change your display language The language you selected during the initial setup of your BlackBerry device is your display language. The home screen, BlackBerry Hub, and supported applications display content in this language. 1. On the home screen, swipe down from the top of the screen. 2.
Page 170: Keyboard Input Methods
User Guide Settings Change your voice input language 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Language and Input. 3. Tap Voice Dictation. 4. In the Language drop-down list, tap the language you want to use. Change your keyboard language You must set up more keyboard languages before you can switch between languages.
Page 171 User Guide Settings on a particular key. For information about how to access these types of characters, see the help for typing in that language. • Different languages may have different keyboard layouts. For example, American English uses a QWERTY keyboard layout, but French uses an AZERTY keyboard layout. Some keys appear in locations that you may not be used to.
Page 172: User Guide
User Guide Settings Single key press Key press and hold + key press ‫ث‬ ‫ق‬ ‫( ڤ‬Farsi only) ‫ف‬ ‫غ‬ ‫ع‬ ‫ه‬ ‫خ‬ ‫ح‬ ‫( چ‬Farsi only) ‫( چ‬Farsi only) ‫ج‬ ‫س‬ ‫ش‬ ‫ش‬ ‫س‬ ‫ي‬ ‫ى‬ ‫ى‬ ‫ئ‬ ‫( پ‬Farsi only) ‫ب‬...
Page 173 User Guide Settings • You can type using a Latin-based alphabet on a QWERTY keyboard layout by pressing and then a letter. • To type a symbol, tap . To view more symbols, tap Typing in Danish, Norwegian, Finnish, or Swedish The Danish, Norwegian, Finnish, and Swedish languages are largely based on a Latin alphabet with a few variations.
Page 174 User Guide Settings Typing in Hebrew The Hebrew keyboard supports the following features: • Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on). • To type a letter from the Latin-based alphabet using a QWERTY keyboard layout, you can press and press a letter.
Page 175: Screen Display
User Guide Settings Typing in Latin-based languages The Latin-based languages that use a variation of the QWERTY, QWERTZ, or AZERTY keyboard layout support the following features: • Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on). •...
Page 176: Set Your Wallpaper
User Guide Settings Change your backlighting 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Display. 3. To adjust the brightness, move the slider back and forth. Tip: After you swipe down from the top of the screen, if you see in the quick settings, you can tap to display the slider without going into the Display screen.
Page 177: Accessibility
User Guide Settings Turn off icon labels in the action bar By default, labels appear under icons in the action bar at the bottom of the screen. The labels identify and explain the signature actions available to you. If you turn off this setting, icon labels don't appear unless you touch and hold the icon in the action bar.
Page 178 User Guide Settings BlackBerry Screen Reader • You can rewind the BlackBerry Screen Reader to read up to the last ten spoken items. BlackBerry Screen Reader The BlackBerry Screen Reader is an assistive technology that lets users with vision impairment interact with their BlackBerry 10 device using speech output.
Page 179 User Guide Settings • If the BlackBerry Screen Reader is turned on, swipe up from the bottom of the screen to minimize the screen. With the point of regard on the minimized app, double-tap with two fingers to close the app. •...
Page 180 User Guide Settings Task Gesture Turn on or turn off Dark Screen Mode Tap once with two fingers. Gestures for navigating on your device Gestures that start at the edges of the screen (such as swiping down from the top to access Settings or swiping up from the bottom to minimize an app) are the same in the BlackBerry Screen Reader as they are in all other apps.
Page 181 User Guide Settings Task Gesture Move to the next or previous point of regard Swipe right with one finger to go to the next point of regard. Swipe left with one finger to go to the previous point of regard. Pan or scroll a list Swipe up with two fingers to scroll toward the top.
Page 182 User Guide Settings Task Gesture Move left, right, up, or down Swipe left, right, up, or down with three fingers. Stop the BlackBerry Screen Reader from reading Swipe down and to the left with one finger. When the BlackBerry Screen Reader reads a page of text, the point of regard remains on the last read item so that you can resume reading from the location where you stopped.
Page 183 User Guide Settings Task Gesture Delete an app Tap and hold with one finger, and then move your finger to the app. The point of regard is set under your finger. Then, double-tap with two fingers to delete the app. Gestures for t text entry and editing When you select text to cut, copy, or delete, the size of the text block depends on the size of a text chunk you have set.
Page 184 User Guide Settings Task Gesture Change the size of a text chunk Swipe up with one finger while in the content to increase the size. Swipe down with one finger while in the content to decrease the size. Delete a block of text (for languages that read left Swipe from right to left with two fingers.
Page 185 User Guide Settings Gestures for the BlackBerry Hub Task Gesture Delete a notification or message Swipe left with three fingers. Open a notification or message Double-tap with one finger. Open BlackBerry Hub Instant Actions to quickly Double-tap with two fingers. triage an incoming notification Expand an email folder Triple-tap with one finger.
Page 186 User Guide Settings Goal Action words, buttons, links, menu items, and pictures. These points of regard are highlighted. Stop the BlackBerry Screen Reader from speaking Press Ctrl+S Turn on or turn off Dark Mode Press Ctrl+Shift+S Announce where the point of regard is set on your Press Ctrl+Period(.) screen Note: You can use this gesture as a "Where am I"...
Page 187 User Guide Settings • Double-tap to return to the Accessibility screen. Tap again to return to the System Settings screen. With the point of regard on the minimized app, double-tap with two fingers to close the app. Adjust the volume, speed, and pitch using gestures You might want to increase the speed of the BlackBerry Screen Reader when you browse the Internet, or slow it down when you receive instructions.
Page 188 User Guide Settings • Tap to set the point of regard. Then, double-tap to return to the Accessibility screen. Tap set the point of regard. Then tap again to return to the System Settings screen. With the point of regard on the minimized app, double-tap with two fingers to close the app. Adjust the text or punctuation verbosity using gestures When you are learning how to use the BlackBerry Screen Reader, you can set the verbosity to a higher setting.
Page 189 User Guide Settings b) Double-tap with one finger to activate the Verbosity field as the point of regard and open the drop-down list of options. c) Tap with one finger set the point of regard on either the high verbosity or low verbosity options. d) Double-tap with one finger to select your choice.
Page 190 User Guide Settings Turn on audio cues for the BlackBerry Screen Reader using gestures When you turn on the BlackBerry Screen Reader, you use gestures to complete tasks. 1. When you have the BlackBerry Screen Reader turned on, swipe down and to the right with one finger to access Quick Tasks mode.
Page 191 User Guide Settings 3. Double-tap Accessibility to set the point of regard. Then, tap to activate the Accessibility option. 4. Double-tap Screen Reader to set the point of regard. Then, tap to activate the Screen Reader option. 5. Double-tap Silent on Calls to set the point of regard. Then, tap to turn on Silent on Calls. 6.
Page 192 User Guide Settings • Double-tap to return to the Accessibility screen. Tap again to return to the System Settings screen. With the point of regard on the minimized app, double-tap with two fingers to close the app. Change BlackBerry Screen Reader language using gestures If you speak more than one language, your BlackBerry Screen Reader can too.
Page 193: Turn On Magnify Mode
User Guide Settings Tap on the screen to stop reading the message. Customize your accessibility settings You can customize your BlackBerry device to help suit your needs. For example, you can magnify the screen, use your hearing aid with your device, and change the font size. 1.
Page 194 User Guide Settings If you reach the maximum magnification, your BlackBerry device vibrates. Temporarily turn off Magnify mode You may want to temporarily turn off the magnification of your screen to see the whole screen at once, and then turn on Magnify mode again to continue what you were doing. Using two fingers, triple-tap anywhere on the screen.
Page 195: Turn On The Closed Captions Setting
User Guide Settings 3. Turn on the Reverse Contrast switch. Turn on the Closed Captions setting The Closed Captions setting displays text on your BlackBerry device screen when you play video files that support closed captioning. The captioned content specifies the default settings for Character and Caption Background.
Page 196: Media Cards And Storage
User Guide Settings Tip: You can also turn on TTY support from your home screen. Swipe down from the top of the screen. Settings > Accessibility > TTY. Media cards and storage A media card lets you store more pictures, videos, music, and documents on your BlackBerry device! The files that you store on your device can be transferred between your device and your computer in just a few steps.
Page 197 User Guide Settings Transfer files between your computer and device using a Wi-Fi connection You must set a new storage access password each time that you turn on access to storage using a Wi- Fi network. Before files are moved over a Wi-Fi network, you are prompted to enter the storage access password.
Page 198: Turn On Encryption
User Guide Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Storage and Access. 3. Tap Format Media Card. Wipe data from your media card To help protect your privacy, you can permanently delete all of your media card data. Depending on the amount of data, this process might take some time.
Page 199 User Guide Settings • Save documents and media files on your media card. To automatically save camera pictures and videos on your media card, on the home screen, tap . Swipe down from the top of the screen and • Move documents and media files from your device to your media card using File Manager. •...
Page 200: Using Your Device With Blackberry Link
User Guide Settings Your media card is read-only You can view and open files on the media card. You can't move, delete, or modify the files on the media card. Your media card isn't responding The media card isn't communicating with your BlackBerry device. Consider using a different media card. No media card was found Make sure that there is a media card in your BlackBerry device and that it's inserted properly.
Page 201 User Guide Settings You can use BlackBerry Blend to connect BlackBerry devices running BlackBerry 10 OS version 10.3 with computers and tablets running the following software: • Windows 7 or later • Mac OS X 10.7 or later • iOS 6.0 or later •...
Page 202 User Guide Settings 3. Select the music sources on your computer, such as Windows Media Player or iTunes. On a Mac computer, you can also select the folders for your Documents library. 4. If you have an Internet connection, sign in to or create a BlackBerry ID. 5.
Page 203 User Guide Settings About BlackBerry ID and BlackBerry Link Your BlackBerry ID is a username (email address) and password used to access multiple BlackBerry products and services, such as BBM and the BlackBerry World storefront. In many situations, your BlackBerry ID allows BlackBerry products to work seamlessly without prompting you to enter your username and password.
Page 204 User Guide Settings Tip: Check your computer settings or connect it to a power source to prevent your computer from entering sleep mode or turning off. Edit or delete a file On your device, do one of the following: • To edit a file that's stored on your computer, tap the file. If your BlackBerry device supports editing the file, tap If you save your changes in the default location, indicates when BlackBerry Link is syncing the file...
Page 205 User Guide Settings On a Windows computer, do the following: 1. Open BlackBerry Link. 2. At the side of the BlackBerry Link window, click your device. 3. Click Back Up & Restore. By default, BlackBerry Link performs a quick backup of your device, including all data except your media files and applications.
Page 206 User Guide Settings On a Windows computer, do the following: 1. Open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Click Back Up & Restore. 5.
Page 207 User Guide Settings Your data and settings are automatically restored on your device when the software update is complete. It could take up to an hour to update your device software. During that time, you can't disconnect your device from your computer. Update your device software with BlackBerry Link Before you begin, make sure that your computer is connected to the Internet.
Page 208 User Guide Settings 1. Minimize the File Manager app and verify that you don't see the icon on the app. If you see this icon, use the File Manager app in your personal space. 2. On the home screen, swipe down from the top of the screen. 3.
Page 209 User Guide Settings • On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link can't back up the data in your personal space. • Verify that you entered the password on your device to unlock your work space. BlackBerry Link can't back up the data in your work space if your work space is locked.
Page 210 User Guide Settings...
Page 211: Applications And Features
User Guide Applications and features Applications and features Organizing your apps To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use. Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app.
Page 212: Rename A Folder
User Guide Applications and features Add folders to the home screen You can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the games that you download and a folder for all of your business and productivity apps. To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that folder.
Page 213: About The Blackberry Assistant
User Guide Applications and features Uninstalled apps and games are listed on your My World screen. To see this list, tap My Apps & Games > Available. Delete an app from your home screen 1. On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink.
Page 214 User Guide Applications and features • On the home screen, tap • Press and hold the Mute key on the right side of your device. Open the BlackBerry Assistant when your device is connected to a car If your car kit supports hands-free calling and the Phone Book Access Profile (PBAP), you can open the BlackBerry Assistant hands-free when your device is connected to a car using Bluetooth technology.
Page 215 User Guide Applications and features App or Service Tasks Send a text message, reply to a text message, and search your text messages. Apps and Settings Open apps and change some of your device settings. Search Search the Internet with your preferred search engine, or search your device by keyword.
Page 216 User Guide Applications and features App or Service Tasks Create tasks, notes, and reminders in BlackBerry Remember, and search your tasks, notes, and reminders. Weather Check your local forecast, a different city's forecast, and other weather information. Places Find businesses and points of interest nearby, or find businesses and points of interest in a different city.
Page 217 User Guide Applications and features Turn off full assistance mode When you turn off Full Assistance mode, you can still use the BlackBerry Assistant to dial phone numbers and search your device. The BlackBerry Assistant supports more languages when Full Assistance mode is turned off.
Page 218: Calendar
User Guide Applications and features Calendar The BlackBerry Calendar app on your BlackBerry device combines the calendar info from the email and social networking accounts that you add to your device. The Calendar app presents the info so that you can view all your meetings, appointments, tasks, alarms, and events in one place.
Page 219: Find Email And Files Associated With An Event
User Guide Applications and features • To view events for a week, tap . Try using the pinch gesture to zoom in and see a more detailed view. • To view events for a month, tap • To view a year, in month view, swipe left. •...
Page 220 User Guide Applications and features Add a location to an event When you create or change an event, do one of the following: • To type a location manually, in the Location field, type a location. • To open the Maps app and choose a location, in the Location field, tap .
Page 221: Change Or Delete An Event
User Guide Applications and features 2. Enter your task details. 3. Tap Save. Tip: To see your task in the Remember app, on the home screen, open the app. Hide a calendar You can temporarily hide calendars from the main view in your Calendar app. 1.
Page 222 User Guide Applications and features Join a conference call from a meeting reminder If a meeting in your calendar includes conference call info, you might be able to join the call with one tap instead of dialing the conference call numbers manually. In the meeting reminder, tap Join Now.
Page 223 User Guide Applications and features 3. Tap Save. 4. On the WebEx Meeting screen, enter your WebEx password. 5. Tap Schedule. WebEx details are sent to the event participants in an email. Edit WebEx details for an existing event If you're the organizer of a scheduled calendar event, and you are logged in to the Cisco WebEx Meetings app on your BlackBerry device, you can edit the WebEx details for the existing event.
Page 224 User Guide Applications and features Share a file with meeting participants You can use email to share the files on your BlackBerry device with other meeting participants. 1. Touch and hold a file. 2. Tap > Meeting Participants. 3. Tap a meeting. 4.
Page 225 User Guide Applications and features The email address that you use must already be added to your device. Some accounts don't allow you to change the email address (for example, your work account). 1. In the Calendar app, swipe down from the top of the screen. 2.
Page 226: Contacts
User Guide Applications and features • If the calendar is saved on your computer in Microsoft Outlook or Apple iCal, try using BlackBerry Link to sync the calendar info on your computer with your BlackBerry device. For more information, see the BlackBerry Link help. •...
Page 227 User Guide Applications and features Adding contacts to the Contacts app There are a variety of ways that you can add contacts to the Contacts app. Add a contact to the Contacts app 1. In the Contacts app, tap 2. Enter the information for the contact. For additional fields, tap 3.
Page 228 User Guide Applications and features Tip: If you also want to unmerge your existing contacts, turn on the Unmerge Existing Contacts switch. Add a contact from the Calls screen 1. In the Phone app, tap 2. Touch and hold a phone number. 3.
Page 229 User Guide Applications and features Changing contacts in the Contacts app Add or change a picture for a contact 1. In the Contacts app, tap a contact > • To use a picture from a social networking account that you added, tap one of the available pictures at the top of the screen.
Page 230: Add A Contact To Your Favorites
User Guide Applications and features 5. Tap Done. 6. Tap Save. Add a contact to a contact group 1. In the Contacts app, tap a contact group. 2. Tap > 3. Select the contacts to add to the group. 4. Tap Done. 5.
Page 231: Search For A Contact
User Guide Applications and features Set a custom ring tone for a contact 1. In the Contacts app, tap a contact. 2. Tap 3. At the bottom of the Edit Contact screen, tap Ring Tone and Notifications. 4. Tap a notification type, and make your changes. 5.
Page 232: Share A Contact
User Guide Applications and features Sort your contacts in the Contacts app By default, your contacts are sorted by first name, but you can also sort by last name or company name. 1. In the Contacts app, swipe down from the top of the screen. 2.
Page 233: Clock
User Guide Applications and features 4. Tap Clear Local Contacts. CAUTION: Clearing your local data will permanently delete any contact entries that you saved only locally to your device. Clock The Clock app is made up of four screens. On the Alarm Clock screen, you can turn on or turn off your alarm, set your alarm time, and add multiple alarms.
Page 234 User Guide Applications and features • To turn on or turn off an alarm, next to the alarm, tap the switch. • To change the alarm name, time, tone, recurrence, or snooze duration, tap an alarm. • To delete an alarm, touch and hold an alarm. Tap Change your alarm tone 1.
Page 235: World Clock
User Guide Applications and features 4. Tap Tip: The dial allows you to set the timer in one-minute increments. To set the timer for a specific minute and second, tap . Tap the Set Time drop-down list. Scroll up or down to adjust the hours, minutes, and seconds that the timer is set for.
Page 236: Android Apps
User Guide Applications and features Tip: When your alarm goes off in Bedside Mode, you can tap anywhere on the screen to snooze the alarm. To turn off the alarm in Bedside Mode, swipe up from the bottom of the screen. Change your Bedside Mode settings When your device is in Bedside Mode, you can choose to automatically turn on Battery Saving Mode, or turn off all wireless connections.
Page 237 User Guide Applications and features Create an Amazon account or sign in with your existing Amazon account to search for apps and download apps from the Amazon Appstore. After you download an app from the Amazon Appstore, tap Install at the top of the screen. You can also check out the Help screen in the Amazon Appstore for more info.
Page 238: Maps And Gps
User Guide Applications and features • To see the additional actions that you can perform, in an app, swipe down from the top of the screen. • To show or hide the action bar at the bottom of the screen, swipe down from the top of the screen. Tap Show or Hide.
Page 239 User Guide Applications and features BlackBerry Maps icons Icon Description Show your current location on the map. See your Recents, Favorites, and Contacts locations. Get route directions. View places that you search for or have added to the map. Purple icons are used to identify locations that you have searched for.
Page 240: Get Directions
User Guide Applications and features Pin a place on a map In BlackBerry Maps, you can add pins to your map to track where you're going or to mark points of interest. In the Maps app, do one of the following: •...
Page 241 User Guide Applications and features • When viewing or listening to turn-by-turn directions in the street-level view, tap > To hide traffic data, tap > Mute voice-guided directions By default, voice-guided directions are turned on. 1. If you are in the map view or the detail list view, to return to the street-level view, tap 2.
Page 242 User Guide Applications and features To remove a place from the Favorites screen, tap > . Tap Favorites. Touch and hold the place that you want to remove. Tap Add your work or home address In BlackBerry Maps, you can add your work and home addresses to save time when planning trips and getting directions.
Page 243 User Guide Applications and features Changing settings for Maps Switch between kilometers or miles BlackBerry Maps displays distances using either imperial (feet/yards and miles) or metric (meters and kilometers) measurements, as set in your device settings. 1. In the Maps app, swipe down from the top of the screen. 2.
Page 244: About Location Services
User Guide Applications and features About location services You can turn on location services so that location-based applications and services, like BlackBerry Maps, can find your location. Location-based applications can use GPS technology and other information to provide you with information, such as driving directions. Turn on or turn off location services Some apps require GPS location information to work as expected.
Page 245 User Guide Applications and features About the compass The digital compass on your BlackBerry device works like a regular compass, but also includes more features. For example, you can choose whether the compass points to true north or magnetic north. The compass also works in any direction or orientation, including upside down.
Page 246: Browser
User Guide Applications and features Browser With the BlackBerry Browser, you can browse the Internet, stream video, switch between multiple tabs, download files, share links to webpages, and more. Browsing the Internet Use the BlackBerry Browser to browse the Internet quickly and conveniently on your BlackBerry device. Go to a website 1.
Page 247 User Guide Applications and features Open, switch between, or close tabs In the BlackBerry Browser, tap • To open a tab, tap • To switch between tabs, tap a tab. • To close a tab, on the tab that you want to close, tap Tip: Close a tab when you're finished with it to improve the performance of the Browser.
Page 248 User Guide Applications and features Clear your list of downloaded files In the Browser, tap > > Add a website to your home screen You can create a shortcut to a website on your home screen so that you can quickly go to a website without opening the browser first.
Page 249 User Guide Applications and features Organizing your bookmarks It's a good idea to keep your bookmarks organized so that you can more easily find the webpages that you're looking for. Change your bookmarks You can change the name or web address of a bookmark. 1.
Page 250 User Guide Applications and features • To delete a specific webpage from your browsing history, touch and hold the thumbnail for the webpage. Tap Browsing safely To help you browse safely, you can check the certificates for a website, change the security settings, and change permissions for specific websites in the BlackBerry Browser.
Page 251: The Smart Tags Application Explained
User Guide Applications and features Accept Cookies Let websites use cookies to send and receive information between the website and the Browser. Cookies can be helpful because websites can use them to remember information about your preferences and user information, but cookies can pose a privacy risk as well. Clear Cookies and Other Data Clear all of your saved Browser information.
Page 252 User Guide Applications and features Scan a QR Code, barcode, or an NFC tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. When you scan a QR Code or barcode by using the Smart Tags app, your device saves the information as a smart tag.
Page 253 User Guide Applications and features 1. In the Smart Tags app, tap 2. Tap a tag type. 3. In the fields that appear on the screen, enter the necessary information. Tip: You can group multiple tags together. Press and hold an existing tag. Tap Add. Repeat Steps 2 and 3 to create a tag.
Page 254 User Guide Applications and features Use to create a smart tag that, when opened, composes an email. When you create the tag you can fill in the Subject and Message fields to prepopulate these fields when the tag is opened, or you can leave these fields blank.
Page 255: File Manager
User Guide Applications and features Lock a smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. If you copy a smart tag to a writeable NFC tag, and you plan to leave the NFC tag in a public space, you should lock the NFC tag to prevent tampering.
Page 256: Managing Your Files
User Guide Applications and features Tip: If BlackBerry Balance is enabled on your device and you want to access your work files, on the home screen, swipe down from the top of the screen. Tap Switch to Work . View files on connected devices or networks You can view files on devices that are connected to your BlackBerry device, such as a media card or a device connected by a USB cable.
Page 257: Transferring Files
User Guide Applications and features Sort files and folders You can view your files and folders in order by name, date, type, or size. You can also decide whether to view your files and folders in ascending or descending order. Tip: To change the way you view your files and folders, tap to view them as a list or to view them...
Page 258: Calculator
User Guide Applications and features Working with zip files Zip files and folders Zip your files to help reduce memory space. You can zip a single file or folder, or zip multiple files or folders. You can also zip all of the files in a particular folder using the Zip All option. Touch and hold a file or folder.
Page 259 User Guide Applications and features Calculate a tip When you're at a restaurant, you can use the tip calculator to figure out how much of a tip to leave. You can customize your calculations to specify the number of people included on the bill and the percentage of the bill or to calculate a percentage for the tip.
Page 260 User Guide Applications and features...
Page 261: Productivity And Work
User Guide Productivity and work Productivity and work Switch between your personal space and work space When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip: To differentiate between your personal space and work space, you can set a different wallpaper for your personal space.
Page 262: Change Your Work Space Password
User Guide Productivity and work Lock your work space If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data in the personal space on your device. You might be able to use the same password for your work space password and your device password, depending on the rules set by your administrator.
Page 263 User Guide Productivity and work Take care to remember your work space password. If you forget your password, contact your administrator to have it reset. If you exceed the number of allowed attempts to enter your work space password, your work space and all of its contents are deleted. Delete your work space If you no longer want to associate your device with your organization's network, you can remove only your work space.
Page 264 User Guide Productivity and work Work apps that are open appear with the icon on the home screen. Depending on the rules set by your administrator, the apps and features that are part of the BlackBerry 10 OS might be available in your work space, personal space, or both. The following table describes the default behavior for most BlackBerry 10 OS apps.
Page 265 User Guide Productivity and work Description Apps and features • Weather • YouTube These apps and features are available in your work • BlackBerry Assistant space and personal space. Your work data and • BlackBerry Blend personal data are displayed together. •...
Page 266 User Guide Productivity and work work space. Attachments, including picture and video files, saved from work email messages are accessible only in the work space. For example, in BBM which is a personal app, to create a profile picture, you can use a picture taken using the camera in your personal space or a picture that you downloaded from an email message sent to a personal email account.
Page 267: Blackberry Blend
User Guide Productivity and work BlackBerry Blend You can use BlackBerry Blend to stay connected and interact with your BlackBerry device from your computer or tablet. When you use BlackBerry Blend, you can access your messages, files, events, and contacts on your computer or tablet the same way you'd use them on your device. About BlackBerry Blend You can use BlackBerry Blend to stay connected and interact with your BlackBerry device from your computer or tablet.
Page 268: Remember
User Guide Productivity and work Disconnect your device from BlackBerry Blend If you're away from your computer or tablet, and want to stop a BlackBerry Blend session, you can use your device to disconnect. 1. In the BlackBerry Blend app, touch and hold the computer or tablet that is connected to your device. 2.
Page 269 User Guide Productivity and work Create a folder or task list in the Remember app 1. Tap Notes to create a new folder or Tasks to create a new task list. 2. Tap > 3. Type a name for the folder or task list. 4.
Page 270 User Guide Productivity and work Add tags to an entry Tags help you to categorize your entries. For example, you can add the tag "recipe" to any entries containing recipes, and then filter your entries by that tag. 1. In the Remember app, tap an entry. 2.
Page 271 User Guide Productivity and work 3. Edit the item if necessary. 4. Tap Save. Changing a folder, task list, or entry in the Remember app Change an entry 1. In the Remember app, tap an entry. 2. Make your changes. 3.
Page 272 User Guide Productivity and work Viewing and searching your entries in the Remember app There are several ways to sort through or view your entries in the Remember app. You can use the search feature to easily find the entries you need. Search for an entry in the Remember app 1.
Page 273 User Guide Productivity and work Restart the app for the changes to take effect. Troubleshooting: Remember app I can't add due dates, tags, voice notes, or attachments to an entry If your entry is in a folder that's synced with an email account or an Evernote account that you added to your BlackBerry device, you might not be able to add due dates, tags, or attachments to the entry.
Page 274 User Guide Productivity and work...
Page 275: Security And Backup
User Guide Security and backup Security and backup Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device.
Page 276 User Guide Security and backup Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account. Your administrator sets rules to control whether you can use the same password for both your work space and device. If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted.
Page 277 User Guide Security and backup To unlock the screen, swipe up from the bottom of the screen. Lock your device with a password Looking for a simple way to help protect your BlackBerry device data and prevent unauthorized use of your device? You can set a device password so that you can lock your device when it's in open view or not in use.
Page 278 User Guide Security and backup 3. If prompted, type your work space password. 4. Turn on the Use as my device password switch. 5. Type your device password. Tap OK. 6. Type your work space password. Tap OK. Create a picture password Rather than type a password to unlock your device, you can use a secret picture and number gesture, and unlock your device with one hand.
Page 279: Protect Your Sim Card With A Pin
User Guide Security and backup CAUTION: For security reasons, each unlock code can only be entered incorrectly 10 times. If you exceed the number of allowed attempts to enter an unlock code, your SIM card will allow emergency calls only. For assistance, contact your service provider. Change or remove your device password CAUTION: If you can't remember the password for your BlackBerry device, the only way to change your password or regain access to your device is to delete all of your data by completing a security wipe.
Page 280: Blackberry Protect
User Guide Security and backup 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Security and Privacy > SIM Card. 3. Turn on the SIM Card PIN Lock switch. 4. Type the SIM card PIN that your service provider gave you. CAUTION: If you exceed the number of allowed attempts to enter the SIM card PIN, your SIM card will stop functioning.
Page 281: Security Settings
User Guide Security and backup http://protect.blackberry.com Tip: To use BlackBerry Protect features, go to and sign in with your BlackBerry ID. Find more information about BlackBerry Protect help.blackberry.com For more information about BlackBerry Protect, visit Troubleshooting: BlackBerry Protect I can't turn on BlackBerry Protect If your BlackBerry device is associated with an Enterprise Mobility Management solution from BlackBerry, this feature might be turned off by your administrator.
Page 282 User Guide Security and backup The Run When Minimized application permission setting lets an app continue performing tasks after you minimize the app on your BlackBerry device.To help extend the life of your battery, consider turning off the Run When Minimized permission for apps on your device. 1.
Page 283: Using Parental Controls
User Guide Security and backup Tip: If you are planning to give away or recycle your device, remember to also remove your SIM card and media card. Related information Delete your work space, Using Parental Controls Parental Controls are designed to give you more control over how a BlackBerry device can be used and contacted.
Page 284 User Guide Security and backup • If your computer uses a Mac operating system, select Go > Connect to Server. Type the IP address in the following format: smb://xxx.xxx.xxx.xxx. 7. Do one of the following: • If your computer uses a Windows operating system, open the media\downloads folder. If necessary, enter the username and storage access password.
Page 285: Password Keeper
User Guide Security and backup Import a certificate from a smart card You can import a certificate from a microSD smart card inserted in your BlackBerry device, or in an external smart card reader that is connected to your device using a USB cable, or that is paired with your device using Bluetooth technology.
Page 286 User Guide Security and backup 1. In the Password Keeper app, swipe down from the top of the screen. 2. Tap > Import Passwords. 3. Complete the instructions on the screen. Store password records in the cloud If you store password records in the cloud, you don't need to transfer records when you switch BlackBerry devices.
Page 287 User Guide Security and backup Create a password record by sharing a web address or text 1. Browse to a website or open an application and select the text you want to share with Password Keeper. 2. Tap > 3. Tap Password Keeper. 4.
Page 288 User Guide Security and backup Scan passwords for security risks You can scan your Password Keeper passwords for weak, common, or vulnerable passwords. 1. In the Password Keeper app, tap 2. Tap Scan Now. 3. Tap a flagged password record to learn more about the risk associated with it. To make a password more secure, change the password in Password Keeper and on the associated website.
Page 289: Legal Notice
ActiveSync, Excel, Outlook, PowerPoint, and Windows are trademarks of Microsoft Corporation. Porsche Design is a trademark from Dr. Ing. H.C.F. Porsche Aktiengesellschaft. QR Code is a trademark of DENSO WAVE INCORPORATED in Japan and other countries. Sina Weibo is a trademark of Beijing Sina Internet Information Service Co.
Page 290 User Guide Legal notice EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO...
Page 291 User Guide Legal notice AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED BLACKBERRY DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF BLACKBERRY OR ANY AFFILIATES OF BLACKBERRY HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION.
Page 292 User Guide Legal notice BlackBerry UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada...

PORSCHE DESIGN P'9982 User Manual

Setup and Basics

Using Battery Saving Mode, 133

Phone and Voice

Change or View App Permissions, 281

Blackberry Hub and Email

Related Information

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Settings

Applications and Features

Productivity and Work

Security and Backup

Legal Notice

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