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Wireless Gateway Placement For best WiFi coverage, place your XFINITY Wireless Gateway in a central location, elevated off the floor. For best WiFi reception and minimal interference, place your Wireless Gateway in an open area, away from: • walls • furniture •...
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Wireless Gateway Activation Process over WiFi A. Plug In and Power Up 1. Connect a coax cable from your cable wall outlet to the Cable/ RF In connection on your Wireless Gateway. Make sure this connection is finger tight. Note: You may only need one coax cable for your Wireless Gateway connection, so select the length that best suits your needs.
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B. Connect a WiFi Device 1. Find your Network Name and Password printed on the side (or bottom) panel of your Wireless Gateway. You may want to write this information down. * The location and label differ by Wireless Gateway. 2.
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3. On your WiFi device, select your Wireless Gateway’s Network Name. Note: Some WiFi devices may prompt for a PIN. If you see a message similar to the box below, select ‘Connect using a security key instead’ link. 4. Enter your Network Password (also called Security Key) and click the confirmation button—usually labeled Join, Connect, or OK.
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C. Activate Your Wireless Gateway & Internet Service 1. On the WiFi device that you just connected to your Wireless Gateway, open a web browser. You’ll be directed to the “Activation Welcome” page. If the “Activation Welcome” page doesn’t launch, go to www.comcast.com/activate.
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Click Continue. 5. Congratulations! Your account is now activated. You’ll see the confirmation page, indicating that you can now start using your XFINITY services. For more information about your Wireless Gateway, visit www.xfinity.com/internethelp.
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- Network Name (SSID) - Password For more information about your Wireless Gateway and self-service options, visit www.xfinity.com/internethelp. For additional help regarding your XFINITY Internet service, please go to ® www.xfinity.com/welcome. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.
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